Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 66451 | RS Jiwa Kendari | 8 | 2024 | 09-10-2024 | 92% | 90% | 86.77% | 0% | 87.14% | 0% | 100% | 0% | 99.83% | 84.62% | 100% | 0% | 0 |
| 66452 | RS Jantung dan Pembuluh Darah Oputa Yi Koo Sulawesi Tenggara | 8 | 2024 | 09-09-2024 | 93% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 66453 | RS Islam PKU Muhammadiyah Maluku Utara | 8 | 2024 | 09-07-2024 | 100% | 100% | 88.89% | 0% | 100% | 0% | 84.25% | 100% | 98.97% | 0% | 75% | 0% | 0 |
| 66454 | RS Khusus Daerah Ibu dan Anak Siti Fatimah | 8 | 2024 | 09-10-2024 | 97.5% | 98% | 100% | 100% | 93.33% | 0% | 94.53% | 100% | 95.38% | 92.73% | 100% | 100% | 0 |
| 66455 | RS Umum Daerah dr. Ishak Umarella | 8 | 2024 | 12-06-2024 | 87% | 99% | 100% | 0% | 100% | 0% | 98.39% | 100% | 95% | 0% | 85.71% | 0% | 0 |
| 66456 | RS Prima Ternate | 8 | 2024 | 01-01-1970 | 100% | 96% | 100% | 80% | 98.33% | 40% | 100% | 100% | 100% | 100% | 100% | 97% | 0 |
| 66457 | RS Umum Daerah Kabupaten Wakatobi | 8 | 2024 | 09-10-2024 | 0% | 0% | 100% | 47.37% | 34.33% | 0% | 100% | 100% | 94.21% | 100% | 56.81% | 0% | 0 |
| 66458 | RS Khusus Daerah Ibu dan Anak Pertiwi | 8 | 2024 | 09-10-2024 | 89.95% | 91% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 99.21% | 100% | 83.33% | 0 |
| 66459 | RS Umum Daerah Kab. Pulau Morotai | 8 | 2024 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 66460 | RS Ibnu Sina Makassar | 8 | 2024 | 09-06-2024 | 79.12% | 87% | 100% | 100% | 28.62% | 15.62% | 71.36% | 100% | 97.82% | 59.86% | 100% | 100% | 0 |
| 66461 | RS Siloam Hospital Buton | 8 | 2024 | 09-09-2024 | 90.75% | 100% | 95.92% | 0% | 46.43% | 1.12% | 87.18% | 97.01% | 100% | 80% | 100% | 100% | 0 |
| 66462 | RS Umum Aliyah | 8 | 2024 | 09-09-2024 | 100% | 100% | 100% | 100% | 98.53% | 3.45% | 98.83% | 100% | 98.89% | 100% | 100% | 100% | 0 |
| 66463 | RS Santa Anna | 8 | 2024 | 09-09-2024 | 84.18% | 96% | 100% | 100% | 52.12% | 5.19% | 92.5% | 100% | 97.28% | 83.33% | 100% | 100% | 0 |
| 66464 | RS Antam Nikel Pomalaa | 8 | 2024 | 09-04-2024 | 98.65% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 94.5% | 100% | 100% | 100% | 0 |
| 66465 | RS Umum Daerah Boliyohuto | 8 | 2024 | 09-07-2024 | 99.89% | 99% | 97.3% | 0% | 88.8% | 0% | 73.85% | 91.67% | 84.59% | 0% | 100% | 75% | 0 |
| 66466 | RS Bunda | 8 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 98.67% | 0% | 95.51% | 100% | 97.69% | 98.15% | 100% | 0% | 0 |
| 66467 | RS Umum Saparua | 8 | 2024 | 10-10-2024 | 94% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.37% | 80% | 100% | 0% | 0 |
| 66468 | RS Umum Daerah Maba | 8 | 2024 | 09-10-2024 | 81.5% | 82% | 100% | 0% | 82% | 0% | 100% | 100% | 46% | 50% | 40% | 0% | 0 |
| 66469 | RS Umum Daerah Kota Bau Bau | 8 | 2024 | 09-09-2024 | 89.67% | 100% | 70% | 66.67% | 41.09% | 1.52% | 80.04% | 100% | 91.71% | 0% | 76.6% | 100% | 0 |
| 66470 | RS Hikmah | 8 | 2024 | 09-10-2024 | 93.5% | 100% | 100% | 100% | 99.02% | 1.16% | 89.23% | 100% | 100% | 100% | 100% | 100% | 0 |
| 66471 | RS Mata Makassar | 8 | 2024 | 09-08-2024 | 93.96% | 100% | 100% | 0% | 96.62% | 0.9% | 100% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 66472 | RS Tk. IV 07.07.03 Dr. Sumantri | 8 | 2024 | 09-06-2024 | 97% | 99% | 85.33% | 0% | 100% | 30.14% | 66.1% | 100% | 99.9% | 41.67% | 52.24% | 100% | 0 |
| 66473 | RS Umum Daerah Bula | 8 | 2024 | 09-10-2024 | 86.32% | 95% | 100% | 50% | 29.15% | 4.35% | 98.44% | 100% | 86.77% | 0% | 100% | 0% | 0 |
| 66474 | RS Umum Daerah H.M.Djafar Harun | 8 | 2024 | 09-10-2024 | 98.44% | 99% | 100% | 100% | 91.32% | 100% | 100% | 100% | 96.68% | 100% | 100% | 100% | 0 |
| 66475 | RS Umum Daerah Dr. H. Chasan Boesoirie Ternate | 8 | 2024 | 09-10-2024 | 78.96% | 73% | 100% | 15% | 53.89% | 0% | 92.79% | 100% | 84.68% | 55.56% | 100% | 100% | 0 |
| 66476 | RSUP Dr. Wahidin Sudirohusodo | 8 | 2024 | 09-10-2024 | 79.99% | 99% | 99.91% | 33.33% | 94.06% | 1.85% | 66.41% | 100% | 95.98% | 100% | 98.38% | 100% | 0 |
| 66477 | RS Politeknik Ilmu Pelayaran (PIP) Makassar | 8 | 2024 | 09-10-2024 | 82.46% | 80% | 60% | 0% | 83.33% | 0% | 20% | 0% | 82.2% | 0% | 0% | 0% | 0 |
| 66478 | RS Umum Daerah Prof Dr. H. Aloei Saboe | 8 | 2024 | 09-10-2024 | 94.93% | 94% | 100% | 100% | 78.12% | 2.29% | 99.11% | 100% | 90.49% | 100% | 96.9% | 100% | 0 |
| 66479 | RS Fatima Pare-Pare | 8 | 2024 | 09-10-2024 | 84% | 89% | 100% | 0% | 27.43% | 0% | 68.02% | 91.74% | 100% | 100% | 100% | 100% | 0 |
| 66480 | RS Tk. IV 16.07.01 TNI AD Ternate | 8 | 2024 | 08-12-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 66481 | RS Bhayangkara Tk. IV Ternate | 8 | 2024 | 02-04-2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 66482 | RS Umum Wisata Universitas Indonesia Timur | 8 | 2024 | 09-10-2024 | 73.31% | 62% | 100% | 100% | 56.9% | 0% | 62% | 100% | 100% | 81.63% | 100% | 100% | 0 |
| 66483 | RS Banua Mamase | 8 | 2024 | 01-01-1970 | 98% | 100% | 100% | % | 97.73% | % | 100% | 100% | 93.88% | 100% | 100% | 100% | 0 |
| 66484 | RSU Cahaya Medika Makassar | 8 | 2024 | 09-10-2024 | 98% | 99% | 100% | 88.1% | 87.52% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 66485 | RS Islam | 8 | 2024 | 09-08-2024 | 85.56% | 100% | 100% | 0% | 90.27% | 0% | 85.88% | 100% | 98.42% | 87.5% | 100% | 100% | 0 |
| 66486 | RS Umum Daerah Kabupaten Konawe Kepulauan | 8 | 2024 | 09-10-2024 | 82.29% | 66% | 100% | 0% | 100% | 0% | 81.63% | 100% | 88.42% | 0% | 100% | 0% | 0 |
| 66487 | RS Umum Aliyah III | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | 100% | 97.62% | 3.64% | 89.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 66488 | RS Ibu dan Anak Ananda | 8 | 2024 | 09-09-2024 | 97.5% | 100% | 100% | 100% | 80% | 1.96% | 80% | 100% | 1% | 98.5% | 100% | 100% | 0 |
| 66489 | RS TNI AL dr. FX. Soehardjo | 8 | 2024 | 09-10-2024 | 98.5% | 97% | 98% | 0% | 98% | 0% | 98% | 100% | 100% | 100% | 97% | 97% | 0 |
| 66490 | RS AT Medika | 8 | 2024 | 09-10-2024 | 96.5% | 95% | 100% | 100% | 56.09% | 0% | 64.99% | 100% | 100% | 0% | 100% | 100% | 0 |
| 66491 | RS Siloam Ambon | 8 | 2024 | 09-06-2024 | 90.05% | 88% | 98.98% | 100% | 43.26% | 1.37% | 53.69% | 100% | 97.02% | 75% | 100% | 95.12% | 0 |
| 66492 | RS Gigi dan Mulut Ladokgi TNI AL Yos Sudarso | 8 | 2024 | 09-10-2024 | 84.75% | 87% | 92.32% | % | 93.93% | % | 0% | 0% | 100% | 86.27% | 0% | 0% | 0 |
| 66493 | RS Universitas Hasanuddin | 8 | 2024 | 09-06-2024 | 92.4% | 100% | 99.37% | 66.67% | 97.62% | 9.27% | 60.72% | 100% | 93.53% | 92.59% | 100% | 100% | 0 |
| 66494 | RS Hermina Makassar | 8 | 2024 | 09-08-2024 | 98.87% | 100% | 100% | 100% | 66.65% | 4.99% | 82% | 100% | 100% | 95% | 100% | 100% | 0 |
| 66495 | RS Umum Daerah Kabupaten Buton Tengah | 8 | 2024 | 09-10-2024 | 87.31% | 95% | 97.3% | 0% | 95.65% | 0% | 67.27% | 100% | 98.48% | 0% | 95.65% | 0% | 0 |
| 66496 | RS Umum Daerah Wonomulyo | 8 | 2024 | 09-10-2024 | 74.5% | 76% | 83.79% | 0% | 69.84% | 24% | 75% | 100% | 100% | 0% | 100% | 100% | 0 |
| 66497 | RS Umum St. Madyang | 8 | 2024 | 09-10-2024 | 84.67% | 95% | 100% | 100% | 69.35% | 1.25% | 74.29% | 87.5% | 100% | 30% | 100% | 100% | 0 |
| 66498 | RS Umum Daerah Maren H. Noho Renuat Kota Tual | 8 | 2024 | 09-06-2024 | 64.5% | 65% | 100% | 100% | 93.61% | 100% | 46.81% | 100% | 90.6% | 100% | 92.45% | 84.62% | 0 |
| 66499 | RS Islam Gigi dan Mulut FKG-UMI | 8 | 2024 | 09-09-2024 | 97% | 100% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0% | 0% | 0 |
| 66500 | RS Umum Bahagia | 8 | 2024 | 09-10-2024 | 92% | 100% | 97% | 80% | 96% | 3.23% | 94% | 100% | 100% | 92.5% | 0% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.