Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 67201 | RS Umum Daerah Kota Tangerang | 8 | 2024 | 09-09-2024 | 87.5% | 100% | 100% | 0% | 88.46% | 2.59% | 100% | 100% | 100% | 71.43% | 100% | 100% | 0 |
| 67202 | RS Ibu dan Anak Kendangsari Merr | 8 | 2024 | 09-09-2024 | 96.4% | 98% | 99.98% | 0% | 96.77% | 0% | 87.82% | 100% | 98.84% | 91.67% | 100% | 100% | 0 |
| 67203 | RS Mitra Keluarga Gading Serpong | 8 | 2024 | 09-09-2024 | 99.62% | 100% | 100% | 100% | 85.22% | 2.4% | 95.52% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67204 | RS Gigi dan Mulut FKG Universitas Airlangga | 8 | 2024 | 09-10-2024 | 92.79% | 85% | 100% | % | 88.79% | 0% | 100% | 0% | 92.95% | 100% | 100% | 100% | 0 |
| 67205 | RS Umum dr. Etty Asharto Batu | 8 | 2024 | 01-01-1970 | 95.13% | 96% | 100% | 86.67% | 90.11% | 1.87% | 81.9% | 100% | 96.16% | 84.85% | 100% | 100% | 0 |
| 67206 | Mayapada Hospital Surabaya | 8 | 2024 | 10-02-2024 | 73.87% | 98% | 98.44% | 0% | 99.3% | 3.57% | 63% | 100% | 99.14% | 83.87% | 94.21% | 100% | 0 |
| 67207 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 8 | 2024 | 09-09-2024 | 93.39% | 96% | 100% | 83.33% | 88.61% | 0% | 94.95% | 100% | 100% | 84.85% | 96.07% | 100% | 0 |
| 67208 | RS UniMedika Sepatan | 8 | 2024 | 09-10-2024 | 70.03% | 88% | 100% | 100% | 83.2% | 0% | 92.33% | 100% | 99.98% | 66.67% | 100% | 100% | 0 |
| 67209 | RS Ibu dan Anak Cempaka Putih Permata | 8 | 2024 | 09-09-2024 | 93.13% | 97% | 88.89% | 100% | 98.92% | 0% | 95.65% | 100% | 99.88% | 0% | 100% | 100% | 0 |
| 67210 | RS Sari Asih Serang | 8 | 2024 | 01-01-1970 | 100% | 100% | 100% | 91.3% | 84% | 4.1% | 82.26% | 100% | 100% | 92.56% | 96.66% | 100% | 0 |
| 67211 | RS Benggala | 8 | 2024 | 09-09-2024 | 94.99% | 97% | 100% | 0% | 68.85% | 5.26% | 65.17% | 100% | 44.42% | 83.33% | 100% | 0% | 0 |
| 67212 | RS Onkologi Solo | 8 | 2024 | 09-07-2024 | 98.26% | 99% | 100% | 0% | 100% | 0% | 100% | 0% | 98.91% | 100% | 100% | 100% | 0 |
| 67213 | Charitas Hospital Klepu | 8 | 2024 | 10-09-2024 | 91.7% | 100% | 99% | 0% | 80% | 0% | 63.58% | 100% | 92.3% | 94.78% | 100% | 0% | 0 |
| 67214 | RS Umum Banyumanik 2 | 8 | 2024 | 09-09-2024 | 95.63% | 97% | 97.47% | 100% | 98.75% | 0% | 72.73% | 98.25% | 100% | 66.67% | 90.62% | 100% | 0 |
| 67215 | RS Umum Hermina Pekalongan | 8 | 2024 | 09-10-2024 | 95.71% | 95% | 100% | 85.71% | 80.2% | 4.93% | 80.43% | 100% | 98.06% | 100% | 100% | 100% | 0 |
| 67216 | RS Jiwa Grhasia | 8 | 2024 | 09-10-2024 | 95.5% | 100% | 99.49% | 0% | 99.57% | 0% | 94.01% | 100% | 98.8% | 73.33% | 100% | 100% | 0 |
| 67217 | RS Pratama Kota Yogyakarta | 8 | 2024 | 09-10-2024 | 85.32% | 93% | 100% | 33.33% | 84.16% | 0% | 89.42% | 100% | 85.39% | 100% | 100% | 83.33% | 0 |
| 67218 | RS Khusus Ibu dan Anak Rachmi | 8 | 2024 | 09-10-2024 | 97.55% | 99% | 100% | 0% | 85.81% | 0% | 84.09% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67219 | RS Panti Wilasa | 8 | 2024 | 09-05-2024 | 94.09% | 99% | 100% | 0% | 81.25% | 0.46% | 90.49% | 100% | 99.72% | 0% | 100% | 51.52% | 0 |
| 67220 | RS Umum Era Medika | 8 | 2024 | 09-09-2024 | 96% | 96% | 100% | 100% | 71.98% | 0% | 75.81% | 100% | 95.19% | 84.48% | 100% | 100% | 0 |
| 67221 | RS Umum Daerah Nyi Ageng Serang | 8 | 2024 | 09-06-2024 | 90.44% | 100% | 100% | 100% | 86.77% | 0% | 99.23% | 100% | 84.04% | 100% | 99.87% | 100% | 0 |
| 67222 | RS Umum Triharsi | 8 | 2024 | 09-10-2024 | 97.5% | 100% | 100% | 100% | 100% | 2.42% | 49.32% | 100% | 91.25% | 100% | 100% | 100% | 0 |
| 67223 | RS JIH Solo | 8 | 2024 | 09-09-2024 | 91.47% | 96% | 100% | 0% | 97.35% | 0% | 83.82% | 100% | 99.98% | 93.63% | 90.48% | 100% | 0 |
| 67224 | RS Khusus Bedah Ring Road Selatan | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | 0% | 79.17% | 4.71% | 100% | 100% | 67.49% | 0% | 0% | 0% | 0 |
| 67225 | RS Mata JEC-Candi Semarang | 8 | 2024 | 09-10-2024 | 87.68% | 100% | 100% | 0% | 77.16% | 3.01% | 88.1% | 100% | 0% | 64% | 100% | 100% | 0 |
| 67226 | RSUP Dr. Sardjito | 8 | 2024 | 09-10-2024 | 93.98% | 100% | 98.92% | 100% | 74.98% | 2.73% | 89.79% | 100% | 99.63% | 74.65% | 100% | 100% | 0 |
| 67227 | RS Umum Hermina Pandanaran | 8 | 2024 | 09-09-2024 | 95% | 98% | 100% | 100% | 96.5% | 2% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67228 | RS Jih | 8 | 2024 | 09-06-2024 | 92% | 95% | 99.27% | 83.33% | 87.16% | 2.22% | 87.78% | 100% | 100% | 92.5% | 100% | 100% | 0 |
| 67229 | RS Umum Kasih Ibu | 8 | 2024 | 09-07-2024 | 85.05% | 92% | 100% | 0% | 91.34% | 0% | 89.47% | 100% | 79.11% | 91.04% | 100% | 100% | 0 |
| 67230 | RS Khusus Ibu Anak Sadewa | 8 | 2024 | 09-08-2024 | 99.92% | 100% | 99.47% | 100% | 99.1% | 1.22% | 10.23% | 100% | 100% | 96.51% | 99.7% | 100% | 0 |
| 67231 | RS Umum Kharisma Paramedika | 8 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 90.53% | 0% | 40% | 100% | 94.9% | 100% | 100% | 100% | 0 |
| 67232 | RS Happy Land Medical Centre | 8 | 2024 | 09-10-2024 | 98.14% | 97% | 99.16% | 0% | 50.02% | 0% | 73.65% | 100% | 69.1% | 88.89% | 100% | 100% | 0 |
| 67233 | RS Islam Gigi dan Mulut Sultan Agung | 8 | 2024 | 09-09-2024 | 85.5% | 100% | 100% | % | 85% | 0% | 53.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67234 | RS Umum Daerah Kardinah | 8 | 2024 | 09-10-2024 | 92% | 85% | 100% | 50% | 84% | 3.13% | 93.51% | 100% | 85.21% | 89.36% | 100% | 100% | 0 |
| 67235 | RS Umum Daerah Kota Salatiga | 8 | 2024 | 09-10-2024 | 88.68% | 91% | 97.16% | 95% | 75.5% | 1.72% | 90.98% | 90.77% | 90.08% | 98.19% | 100% | 100% | 0 |
| 67236 | RS Yasyfin Darussalam Gontor | 8 | 2024 | 09-10-2024 | 84.58% | 95% | 100% | 0% | 100% | 0% | 52.78% | 100% | 100% | 100% | 100% | 0% | 0 |
| 67237 | RS Umum Daerah Wonosari | 8 | 2024 | 09-09-2024 | 97.26% | 99% | 99.04% | % | 47.6% | 1.31% | 96.53% | 97.95% | 99.98% | 100% | 95.61% | 100% | 0 |
| 67238 | RS Umum Daerah Saras Adyatma | 8 | 2024 | 09-09-2024 | 94.41% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 88.24% | 0% | 100% | 100% | 0 |
| 67239 | RS Queen Latifa | 8 | 2024 | 09-09-2024 | 98.05% | 100% | 100% | 100% | 74.77% | 1.96% | 55.86% | 100% | 99.95% | 0% | 100% | 91.67% | 0 |
| 67240 | RS Umum Bhayangkara Semarang | 8 | 2024 | 09-10-2024 | 97.5% | 98% | 100% | 0% | 85.91% | 4.04% | 86.58% | 100% | 96.86% | 96.98% | 100% | 100% | 0 |
| 67241 | RS Jiwa Daerah Surakarta | 8 | 2024 | 09-10-2024 | 93.36% | 98% | 100% | % | 92.72% | % | 99.26% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67242 | RS Gigi dan Mulut UGM Prof. Soedomo | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | % | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67243 | RS Gigi dan Mulut Universitas Muhammadiyah Yogyakarta | 8 | 2024 | 09-06-2024 | 92.21% | 98% | 83.67% | % | 89.33% | 0% | 100% | 0% | 91.53% | 100% | 100% | 100% | 0 |
| 67244 | Siloam Hospitals Semarang | 8 | 2024 | 09-09-2024 | 90.13% | 100% | 100% | 0% | 70.05% | 0% | 60.53% | 100% | 100% | 80% | 100% | 85.71% | 0 |
| 67245 | RS Umum Bunga Bangsa Medika | 8 | 2024 | 09-06-2024 | 99.91% | 100% | 99.02% | 100% | 100% | 10% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 67246 | RS Gigi dan Mulut Unimus | 8 | 2024 | 09-10-2024 | 92% | 95% | 100% | % | 100% | 0% | 76.47% | 0% | 73.96% | 100% | 100% | 100% | 0 |
| 67247 | RS Umum Tk. IV 04.07.03 dr. Asmir | 8 | 2024 | 09-09-2024 | 95.54% | 100% | 100% | 100% | 80.21% | 2.48% | 68.76% | 100% | 83.14% | 100% | 100% | 100% | 0 |
| 67248 | RS Universitas Ahmad Dahlan | 8 | 2024 | 09-10-2024 | 98.95% | 82% | 100% | 100% | 94.52% | 7.46% | 55.19% | 100% | 77.82% | 74.21% | 100% | 100% | 0 |
| 67249 | RS Umum Siti Khodijah | 8 | 2024 | 09-09-2024 | 95.72% | 94% | 100% | 100% | 91.89% | 0% | 58.57% | 100% | 92.5% | 100% | 100% | 100% | 0 |
| 67250 | RS Umum Medical Mandiri Pacitan | 8 | 2024 | 10-10-2024 | 90.48% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.