Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 67151 | RS Sari Asih Ciledug | 8 | 2024 | 09-09-2024 | 93.5% | 100% | 100% | 100% | 91.81% | 0% | 86.62% | 100% | 95.66% | 84.21% | 99.91% | 91.67% | 0 |
| 67152 | RS Manyar Medical Centre | 8 | 2024 | 09-09-2024 | 89% | 100% | 99.51% | 0% | 88.2% | 19.69% | 96.79% | 14.29% | 59.62% | 0% | 100% | 100% | 0 |
| 67153 | RS Umum Daerah Banten | 8 | 2024 | 09-09-2024 | 85.26% | 100% | 100% | 100% | 96.15% | 12.59% | 97.02% | 100% | 89.05% | 50% | 100% | 100% | 0 |
| 67154 | RS Ibu dan Anak Bunda Ciputat | 8 | 2024 | 09-06-2024 | 100% | 100% | 100% | 0% | 88.03% | 0% | 76.64% | 100% | 100% | 92.31% | 100% | 86.67% | 0 |
| 67155 | RS Medika Lestari | 8 | 2024 | 09-09-2024 | 93% | 100% | 100% | 85.71% | 88.87% | 2.78% | 49.68% | 100% | 100% | 0% | 100% | 100% | 0 |
| 67156 | RS Ibu dan Anak Perdana Medica | 8 | 2024 | 09-06-2024 | 85.71% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 47.06% | 83.33% | 100% | 100% | 0 |
| 67157 | RS Mata Masyarakat Jawa Timur | 8 | 2024 | 09-10-2024 | 92.5% | 100% | 100% | % | 80.67% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 67158 | RS Gigi dan Mulut Nala Husada | 8 | 2024 | 09-10-2024 | 91.4% | 90% | 95.85% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 67159 | RS Ibu dan Anak Ferina | 8 | 2024 | 09-07-2024 | 75.94% | 100% | 100% | 100% | 80.93% | 0% | 90.8% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67160 | RS Umum Daerah dr. Drajat Prawiranegara | 8 | 2024 | 09-09-2024 | 94.39% | 100% | 99.59% | 100% | 72.7% | 2.4% | 99.52% | 70.25% | 95.46% | 88.76% | 99.54% | 100% | 0 |
| 67161 | RS Wijaya Surabaya | 8 | 2024 | 10-08-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 23.79% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67162 | RS Umum Daerah Kota Serang | 8 | 2024 | 09-06-2024 | 86.44% | 100% | 100% | 100% | 85.54% | 9.76% | 97.59% | 100% | 94.35% | 100% | 100% | 100% | 0 |
| 67163 | RS Bunda Sejati | 8 | 2024 | 09-10-2024 | 98% | 100% | 100% | 0% | 96.33% | 100% | 91.2% | 84.38% | 100% | 72% | 100% | 100% | 0 |
| 67164 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 8 | 2024 | 09-09-2024 | 92.26% | 93% | 99.97% | 83.33% | 100% | 0% | 100% | 100% | 52.34% | 68.77% | 95.31% | 100% | 0 |
| 67165 | RS Ibu dan Anak Graha Medika | 8 | 2024 | 09-10-2024 | 98.51% | 100% | 100% | 83.33% | 93.16% | 3.28% | 77.29% | 100% | 82.87% | 100% | 100% | 100% | 0 |
| 67166 | RS Permata Pamulang | 8 | 2024 | 09-06-2024 | 93.5% | 96% | 100% | 100% | 84% | 0% | 83% | 100% | 84.63% | 84% | 100% | 100% | 0 |
| 67167 | RS Surabaya Medical Service | 8 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 96.15% | 0% | 94.12% | 100% | 97.5% | 100% | 100% | 100% | 0 |
| 67168 | RS Umum Ibunda | 8 | 2024 | 09-10-2024 | 92.52% | 100% | 100% | 100% | 80.65% | 3.23% | 81.41% | 100% | 82.12% | 82.19% | 100% | 100% | 0 |
| 67169 | RS Budiasih | 8 | 2024 | 09-10-2024 | 92.64% | 100% | 100% | 100% | 100% | 0.31% | 83.76% | 100% | 99% | 100% | 100% | 100% | 0 |
| 67170 | RS Umum Royal Surabaya | 8 | 2024 | 09-09-2024 | 85.16% | 94% | 99.55% | 0% | 40.35% | 0.76% | 90.36% | 28.97% | 99.93% | 97.3% | 97.53% | 50% | 0 |
| 67171 | RS PKU Muhammadiyah Surabaya | 8 | 2024 | 09-10-2024 | 93.33% | 93% | 72.5% | 65.22% | 74% | 13.79% | 40% | 100% | 60% | 30% | 72.5% | 81.82% | 0 |
| 67172 | RS Hermina Ciputat | 8 | 2024 | 09-09-2024 | 94% | 100% | 100% | 100% | 88% | 2.33% | 83.33% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 67173 | RS Ibu dan Anak Puri Garcia | 8 | 2024 | 09-09-2024 | 87.44% | 96% | 99.47% | 100% | 82.02% | 0% | 81.82% | 0% | 82.61% | 87.5% | 100% | 0% | 0 |
| 67174 | RS Onkologi | 8 | 2024 | 09-10-2024 | 88.45% | 100% | 100% | 0% | 32.23% | 0% | 99.19% | 100% | 99.23% | 100% | 100% | 100% | 0 |
| 67175 | RS Aqidah | 8 | 2024 | 09-06-2024 | 93.63% | 100% | 98.82% | 91.67% | 97.32% | 3.57% | 94.23% | 97.5% | 96.96% | 91.11% | 100% | 100% | 0 |
| 67176 | RS Ibu dan Anak Assyifa | 8 | 2024 | 09-10-2024 | 86.36% | 100% | 92.31% | 93.1% | 66.67% | 0% | 74% | 100% | 96.81% | 73.33% | 92.5% | 100% | 0 |
| 67177 | RS Ibu dan Anak Putri Surabaya | 8 | 2024 | 09-10-2024 | 94.26% | 100% | 100% | 100% | 100% | 0% | 91.79% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67178 | RS Murni Teguh Ciledug | 8 | 2024 | 09-04-2024 | 97% | 100% | 100% | 100% | 95.13% | 7.5% | 68% | 100% | 100% | 80% | 95.71% | 100% | 0 |
| 67179 | RS Ibu dan Anak Kendangsari Surabaya | 8 | 2024 | 09-08-2024 | 86.09% | 100% | 100% | 100% | 78.46% | 2.5% | 79.15% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67180 | RS Dinda | 8 | 2024 | 09-10-2024 | 96.5% | 100% | 100% | 60% | 94.53% | 0% | 98.44% | 100% | 99.22% | 100% | 100% | 50% | 0 |
| 67181 | RS Bhayangkara Hasta Brata Batu | 8 | 2024 | 09-05-2024 | 95.06% | 98% | 100% | 100% | 96.81% | 0.4% | 100% | 100% | 93.11% | 96.5% | 100% | 100% | 0 |
| 67182 | RS Ibu dan Anak Permata Sarana Husada | 8 | 2024 | 09-09-2024 | 99.48% | 100% | 100% | 88.24% | 98.31% | 1.79% | 98.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67183 | RS Tiara | 8 | 2024 | 09-10-2024 | 99.25% | 100% | 100% | 0% | 94.08% | 0% | 75.41% | 88.52% | 100% | 76.83% | 100% | 100% | 0 |
| 67184 | RS National Hospital | 8 | 2024 | 09-06-2024 | 86.15% | 93% | 99.09% | 0% | 71.58% | 3.97% | 76.1% | 100% | 97.48% | 0% | 100% | 100% | 0 |
| 67185 | RS Hermina Ciruas | 8 | 2024 | 09-09-2024 | 98.33% | 97% | 100% | 100% | 100% | 2.15% | 89.33% | 100% | 100% | 84% | 100% | 100% | 0 |
| 67186 | RS Sari Asih Sangiang | 8 | 2024 | 01-01-1970 | 95.5% | 100% | 100% | 88.89% | 85.91% | 3.67% | 92.04% | 100% | 100% | 100% | 93.6% | 100% | 0 |
| 67187 | RS Mata Achmad Wardi BWI-DD | 8 | 2024 | 09-10-2024 | 90.5% | 100% | 100% | % | 87.46% | 2.79% | 100% | 86.67% | 97.9% | 100% | 100% | 100% | 0 |
| 67188 | Brawijaya Hospital Tangerang | 8 | 2024 | 09-10-2024 | 83.79% | 100% | 99.64% | 87.5% | 61.63% | 1.26% | 89.61% | 100% | 100% | 0% | 100% | 100% | 0 |
| 67189 | RS Umum Hermina Cilegon | 8 | 2024 | 10-09-2024 | 92.02% | 93% | 100% | 100% | 95.83% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67190 | RS Mitra Keluarga Kenjeran | 8 | 2024 | 09-10-2024 | 99.76% | 100% | 100% | 100% | 81.12% | 2.78% | 92.8% | 100% | 100% | 0% | 100% | 100% | 0 |
| 67191 | RS Umum BUN | 8 | 2024 | 09-05-2024 | 89.06% | 100% | 100% | 100% | 97.77% | 7.19% | 73.18% | 100% | 99.03% | 90% | 100% | 100% | 0 |
| 67192 | RS Punten | 8 | 2024 | 09-10-2024 | 93.19% | 97% | 100% | 100% | 91.18% | 0% | 60.48% | 100% | 99.74% | 70% | 100% | 87.5% | 0 |
| 67193 | RS Siloam Hospitals Kelapa Dua | 8 | 2024 | 09-10-2024 | 95% | 100% | 100% | 100% | 64% | 0% | 71.83% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67194 | RS Sari Asih Ciputat | 8 | 2024 | 09-09-2024 | 86.5% | 95% | 100% | 100% | 63.46% | 1.38% | 74.85% | 100% | 99.86% | 94.59% | 99.44% | 100% | 0 |
| 67195 | RS Ibu dan Anak Lombok Dua Dua Lontar | 8 | 2024 | 09-07-2024 | 92.37% | 100% | 100% | 0% | 78.95% | 9.52% | 90.1% | 100% | 85.65% | 90.72% | 100% | 90.91% | 0 |
| 67196 | RS Universitas Airlangga | 8 | 2024 | 09-05-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67197 | RS Ibu dan Anak Dhia | 8 | 2024 | 09-06-2024 | 87.78% | 98% | 100% | 100% | 96.42% | 0% | 100% | 100% | 99.59% | 75% | 100% | 100% | 0 |
| 67198 | RS Ibu dan Anak Nur Ummi Numbi | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | 100% | 62.05% | 0% | 89.19% | 100% | 89.95% | 100% | 100% | 100% | 0 |
| 67199 | RS Kurnia Serang | 8 | 2024 | 09-10-2024 | 97.04% | 100% | 100% | 100% | 80.04% | 1.31% | 77.25% | 100% | 100% | 84.62% | 0% | 100% | 0 |
| 67200 | RS Bhakti Rahayu | 8 | 2024 | 09-09-2024 | 100% | 100% | 100% | 100% | 73.05% | 0% | 82.59% | 100% | 99.7% | 77.78% | 93.33% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.