Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 67101 | Metro Hospitals Cikupa | 8 | 2024 | 09-10-2024 | 89.43% | 92% | 99.81% | 0% | 100% | 0.41% | 79.43% | 95.59% | 97.69% | 89.61% | 100% | 100% | 0 |
| 67102 | RS Suci Paramita | 8 | 2024 | 09-09-2024 | 85% | 100% | 100% | 100% | 87.23% | 0% | 91.94% | 100% | 96.04% | 91.67% | 100% | 100% | 0 |
| 67103 | RS An-Nisa | 8 | 2024 | 10-03-2024 | 85.04% | 100% | 97.93% | 66.67% | 28.39% | 3.57% | 44.75% | 94.64% | 100% | 99.14% | 94.85% | 100% | 0 |
| 67104 | RS Umum Daerah Serpong Utara | 8 | 2024 | 09-09-2024 | 98.85% | 95% | 98.49% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67105 | RS Umum Tk. III Brawijaya | 8 | 2024 | 09-10-2024 | 98% | 98% | 100% | 0% | 94.62% | 0% | 93.85% | 100% | 94.62% | 94.62% | 100% | 0% | 0 |
| 67106 | RS Ibu dan Anak Pratiwi | 8 | 2024 | 09-09-2024 | 79.05% | 95% | 100% | 100% | 95.87% | 0% | 93.15% | 100% | 100% | 80% | 90.31% | 100% | 0 |
| 67107 | RS Umum Bhakti Asih | 8 | 2024 | 09-09-2024 | 97.8% | 99% | 98.39% | 97.89% | 64.58% | 0% | 70.46% | 96.99% | 99.95% | 43.28% | 99.69% | 86.67% | 0 |
| 67108 | RS Ibu dan Anak Gebang Medika | 8 | 2024 | 09-08-2024 | 70.68% | 81% | 100% | 100% | 91.25% | 0% | 93.01% | 100% | 100% | 52.63% | 100% | 0% | 0 |
| 67109 | RS Tonggak Husada | 8 | 2024 | 09-08-2024 | 68.5% | 84% | 100% | 0% | 92.82% | 10% | 28.14% | 100% | 98.55% | 100% | 35.71% | 78.69% | 0 |
| 67110 | RS Umum Al-Irsyad Surabaya | 8 | 2024 | 09-09-2024 | 89.85% | 94% | 100% | 0% | 91.01% | 6.52% | 57.16% | 100% | 80.79% | 71.53% | 100% | 100% | 0 |
| 67111 | RS Krakatau Medika | 8 | 2024 | 09-10-2024 | 96.5% | 100% | 100% | 0% | 98.48% | 0% | 69.88% | 100% | 98.46% | 92% | 100% | 100% | 0 |
| 67112 | RS Umum Daerah Dr. Adjidarmo | 8 | 2024 | 09-06-2024 | 88.99% | 89% | 84.95% | 88.24% | 59.88% | 0% | 96.69% | 96.48% | 91.37% | 95.74% | 99.78% | 100% | 0 |
| 67113 | RS Insan Permata | 8 | 2024 | 09-05-2024 | 91.54% | 96% | 100% | 100% | 86.68% | 1.94% | 78.29% | 100% | 99.22% | 95.04% | 100% | 13.79% | 0 |
| 67114 | RS Umum Siloam Hospitals Surabaya | 8 | 2024 | 09-09-2024 | 99.1% | 100% | 100% | % | 84.68% | 6.05% | 74.25% | 100% | 96.89% | 100% | 100% | 100% | 0 |
| 67115 | RS Ibu dan Anak Karunia Bunda | 8 | 2024 | 09-02-2024 | 89.66% | 86% | 95.65% | 100% | 90.93% | % | 80% | 100% | 86.94% | 82.14% | 100% | 100% | 0 |
| 67116 | RS Kartini | 8 | 2024 | 09-10-2024 | 83% | 82% | 90.91% | 98.77% | 81.82% | 0.94% | 80.67% | 100% | 100% | 74% | 100% | 100% | 0 |
| 67117 | RS Ibu dan Anak Bunda Sejahtera | 8 | 2024 | 09-06-2024 | 99.43% | 100% | 100% | 50% | 80.78% | 0% | 64% | 100% | 98.6% | 83.33% | 100% | 0% | 0 |
| 67118 | RS Umum Daerah Husada Prima | 8 | 2024 | 09-09-2024 | 97.5% | 100% | 100% | 100% | 95.49% | 1.59% | 93.9% | 100% | 86.77% | 95.7% | 100% | 100% | 0 |
| 67119 | RS Misi Lebak | 8 | 2024 | 09-04-2024 | 91.14% | 99% | 99.82% | 100% | 79.92% | 0% | 35.59% | 100% | 100% | 93.1% | 100% | 100% | 0 |
| 67120 | RS Daan Mogot Kesdam Jaya | 8 | 2024 | 09-09-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67121 | RS Ibu dan Anak Mutiara Bunda | 8 | 2024 | 09-07-2024 | 85% | 100% | 100% | 0% | 88.14% | 0% | 92.59% | 100% | 82.54% | 90% | 100% | 100% | 0 |
| 67122 | RS Pondok Indah Bintaro Jaya | 8 | 2024 | 09-09-2024 | 95.7% | 100% | 100% | 0% | 95.72% | 2.5% | 78.03% | 100% | 99.92% | 87.1% | 100% | 100% | 0 |
| 67123 | RS Hermina Periuk Tangerang | 8 | 2024 | 09-10-2024 | 91% | 100% | 100% | 100% | 83.33% | 0.97% | 83.33% | 100% | 99.89% | 82.14% | 100% | 100% | 0 |
| 67124 | RS Umum Daerah Malingping | 8 | 2024 | 09-06-2024 | 84.62% | 98% | 98.81% | 100% | 68.24% | 5.33% | 80.41% | 100% | 96.57% | 100% | 100% | 100% | 0 |
| 67125 | RS Khusus THT-Bedah KL Proklamasi BSD | 8 | 2024 | 09-10-2024 | 95% | 92% | 100% | % | 40.77% | 0% | 100% | 0% | 100% | 100% | 100% | 84.62% | 0 |
| 67126 | RS Permata Hati | 8 | 2024 | 09-04-2024 | 87.5% | 92% | 100% | 0% | 71.46% | 0% | 90.41% | 100% | 93.58% | 80.82% | 100% | 100% | 0 |
| 67127 | RS Umum Daerah Kabupaten Tangerang | 8 | 2024 | 09-05-2024 | 98% | 97% | 95.5% | 97.92% | 83.5% | 2% | 93.5% | 99.5% | 86.5% | 100% | 99.5% | 100% | 0 |
| 67128 | RS Muji Rahayu | 8 | 2024 | 09-10-2024 | 92.7% | 100% | 100% | 0% | 100% | 0% | 53.25% | 100% | 97.35% | 50% | 100% | 100% | 0 |
| 67129 | RS Qadr | 8 | 2024 | 09-09-2024 | 98.81% | 100% | 100% | 0% | 85.22% | 2.74% | 74.62% | 100% | 99.88% | 48% | 100% | 0% | 0 |
| 67130 | RS Mandaya Royal Puri | 8 | 2024 | 09-10-2024 | 89.02% | 89% | 98.63% | 60% | 98.95% | 8.45% | 95.29% | 97.46% | 99.98% | 100% | 100% | 100% | 0 |
| 67131 | RSUP Dr. Sitanala Tangerang | 8 | 2024 | 09-10-2024 | 92.11% | 100% | 100% | 100% | 92.94% | 0.35% | 100% | 100% | 91.08% | 94.03% | 100% | 100% | 0 |
| 67132 | RS Helsa Ciputat | 8 | 2024 | 09-03-2024 | 100% | 95% | 100% | 0% | 100% | 0% | 94.35% | 100% | 90% | 100% | 100% | 0% | 0 |
| 67133 | RS Bunda | 8 | 2024 | 01-01-1970 | 95.34% | 100% | 100% | 100% | 94.09% | 0% | 89.47% | 100% | 99.83% | 100% | 100% | 100% | 0 |
| 67134 | RS Selaras | 8 | 2024 | 09-06-2024 | 78% | 78% | 100% | 100% | 54.91% | 0% | 100% | 100% | 98.8% | 100% | 100% | 0% | 0 |
| 67135 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 8 | 2024 | 09-09-2024 | 100% | 100% | 100% | 100% | 85.87% | 0% | 50% | 100% | 91.07% | 100% | 100% | 100% | 0 |
| 67136 | RS Umum Keluarga Kita | 8 | 2024 | 09-06-2024 | 89.11% | 100% | 100% | 100% | 79.51% | 0% | 66.55% | 100% | 100% | 0% | 100% | 100% | 0 |
| 67137 | RS Ichsan Medical Center | 8 | 2024 | 09-10-2024 | 88.4% | 94% | 95.6% | 100% | 88.25% | 0.42% | 85.14% | 100% | 99.89% | 84% | 96.29% | 100% | 0 |
| 67138 | RS Umum Islam Surabaya Jemursari | 8 | 2024 | 09-10-2024 | 92.48% | 98% | 100% | 0% | 90.09% | 3.67% | 86.42% | 100% | 86.99% | 100% | 100% | 100% | 0 |
| 67139 | RS Ibu dan Anak IBI Surabaya | 8 | 2024 | 09-06-2024 | 85% | 100% | 100% | % | 97% | % | 88.89% | 83.33% | 100% | 100% | 100% | 100% | 0 |
| 67140 | RS Wiyung Sejahtera | 8 | 2024 | 09-10-2024 | 86.29% | 86% | 100% | 100% | 50.69% | 5.53% | 61.36% | 100% | 87.6% | 100% | 100% | 100% | 0 |
| 67141 | RS Ibu dan Anak Ilanur | 8 | 2024 | 09-10-2024 | 83.5% | 93% | 100% | 100% | 80.77% | 0% | 36.46% | 100% | 100% | 80.7% | 100% | 100% | 0 |
| 67142 | RS Ibu dan Anak Pusura Tegalsari | 8 | 2024 | 09-09-2024 | 95.12% | 100% | 100% | 0% | 100% | 0% | 78.12% | 0% | 90.16% | 0% | 100% | 100% | 0 |
| 67143 | RS Orthopedi dan Traumatologi Surabaya | 8 | 2024 | 09-10-2024 | 93.74% | 100% | 99.98% | % | 76.11% | 4.55% | 60.09% | 100% | 99.89% | 100% | 100% | 100% | 0 |
| 67144 | RS Umum Primaya Pasar Kemis | 8 | 2024 | 09-10-2024 | 97.53% | 97% | 98.9% | 0% | 95.84% | 22.35% | 59.48% | 100% | 100% | 92.17% | 100% | 100% | 0 |
| 67145 | RS Umum Daerah Pakuhaji | 8 | 2024 | 01-01-1970 | 84.5% | 100% | 88.06% | 0% | 84.06% | 0% | 99.21% | 98.95% | 99.95% | 100% | 100% | 80% | 0 |
| 67146 | RS Syarif Hidayatullah | 8 | 2024 | 09-06-2024 | 96.5% | 99% | 97% | 100% | 62.18% | 3.23% | 68.45% | 100% | 81.16% | 88.12% | 98.41% | 100% | 0 |
| 67147 | RS Islam Darus Syifa | 8 | 2024 | 09-09-2024 | 84.93% | 99% | 100% | 0% | 100% | 0% | 60.84% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67148 | RS Fatimah | 8 | 2024 | 09-09-2024 | 98.43% | 99% | 100% | 0% | 92.44% | 3.92% | 93.81% | 94.74% | 100% | 90% | 100% | 100% | 0 |
| 67149 | RS Umum Hermina Bitung | 8 | 2024 | 09-10-2024 | 85.6% | 93% | 100% | 92.31% | 95% | 2.14% | 80% | 100% | 89.05% | 80% | 99.33% | 100% | 0 |
| 67150 | RS Ibu dan Anak Lombok Dua Dua | 8 | 2024 | 09-07-2024 | 100% | 100% | 100% | 100% | 93.37% | 0% | 85.5% | 100% | 100% | 93.89% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.