Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 67001 | RSU Ratatotok Buyat | 8 | 2024 | 09-09-2024 | 87.8% | 100% | 100% | 0% | 70.42% | 0% | 62.9% | 100% | 83.52% | 100% | 100% | 100% | 0 |
| 67002 | RS Cantia Tompasobaru | 8 | 2024 | 01-01-1970 | 86.49% | 98% | 100% | 0% | 79.75% | 0% | 82.46% | 100% | 93.94% | 75.45% | 100% | 0% | 0 |
| 67003 | RS Umum Daerah Mokoyurli Buol | 8 | 2024 | 08-10-2024 | 99.57% | 100% | 100% | 0% | 3.76% | 2.66% | 100% | 100% | 98.22% | 82.08% | 100% | 100% | 0 |
| 67004 | RS Umum Daerah Luwuk | 8 | 2024 | 09-07-2024 | 55% | 99% | 100% | 57.89% | 84% | 6.5% | 100% | 100% | 91.67% | 0% | 100% | 100% | 0 |
| 67005 | RS Umum Daerah Amurang | 8 | 2024 | 01-01-1970 | 94% | 96% | 98% | 0% | 89.5% | 100% | 98% | 100% | 100% | 90% | 95% | 100% | 0 |
| 67006 | RS Pratama Bilabanggai Buko Selatan | 8 | 2024 | 09-09-2024 | 100% | 100% | 100% | 0% | 96.95% | 0% | 100% | 100% | 100% | 66.67% | 100% | 100% | 0 |
| 67007 | RS Umum Daerah Anuntaloko Parigi | 8 | 2024 | 09-09-2024 | 91.5% | 100% | 100% | 0% | 27.91% | 0% | 93.07% | 100% | 100% | 0% | 100% | 100% | 0 |
| 67008 | RS Ibu dan Anak Defina | 8 | 2024 | 09-05-2024 | 100% | 100% | 100% | 100% | 96% | 0% | 100% | 100% | 94% | 100% | 100% | 0% | 0 |
| 67009 | RS Umum Daerah Bolaang Mongondow Selatan | 8 | 2024 | 09-10-2024 | 79.53% | 99% | 100% | 0% | 76.88% | 0% | 91.55% | 100% | 100% | 84.21% | 100% | 100% | 0 |
| 67010 | RS Umum Daerah Trikora Salakan | 8 | 2024 | 09-09-2024 | 94.29% | 93% | 100% | 92.31% | 96.67% | 5% | 100% | 100% | 95.02% | 89.09% | 100% | 80% | 0 |
| 67011 | RS Kalooran | 8 | 2024 | 01-01-1970 | 83.63% | 86% | 94.46% | 0% | 89.11% | 0% | 78.58% | 100% | 72.75% | 74.33% | 100% | 100% | 0 |
| 67012 | RS Permata Bunda | 8 | 2024 | 09-10-2024 | 98.18% | 100% | 100% | 0% | 91.25% | 7.14% | 75.23% | 100% | 96.69% | 100% | 94.08% | 100% | 0 |
| 67013 | RS Siloam GMIM Sonder | 8 | 2024 | 09-07-2024 | 83.74% | 78% | 87.85% | 0% | 75.78% | 0% | 91.03% | 100% | 96.04% | 77.82% | 94.15% | 100% | 0 |
| 67014 | RS Umum Siloam Hospital Manado | 8 | 2024 | 09-09-2024 | 92.69% | 100% | 100% | 0% | 32.11% | 2.15% | 71.64% | 100% | 100% | 0% | 100% | 100% | 0 |
| 67015 | RS Ibu dan Anak Nasana Pura | 8 | 2024 | 09-02-2024 | 94.1% | 87% | 100% | 100% | 86.21% | 4.17% | 86.21% | 100% | 96.25% | 86.21% | 100% | 85% | 0 |
| 67016 | RS Ibu dan Anak Care She | 8 | 2024 | 09-07-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67017 | RS Hermina Manado | 8 | 2024 | 09-10-2024 | 94% | 100% | 100% | 0% | 84.3% | 1.95% | 59.09% | 100% | 100% | 95.45% | 100% | 100% | 0 |
| 67018 | RS Ibu dan Anak Yasira | 8 | 2024 | 09-05-2024 | 100% | 100% | 100% | 66.67% | 100% | 47% | 100% | 100% | 100% | 70% | 100% | 0% | 0 |
| 67019 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 8 | 2024 | 09-09-2024 | 82.2% | 97% | 99.38% | 72.73% | 67.48% | 4.82% | 95.99% | 100% | 99.24% | 77.08% | 99.3% | 91.67% | 0 |
| 67020 | RS Samaritan Palu | 8 | 2024 | 01-01-1970 | 85.55% | 100% | 100% | 100% | 100% | 0% | 86.68% | 100% | 87.31% | 100% | 100% | 100% | 0 |
| 67021 | RS Ibu dan Anak Kirana Manado | 8 | 2024 | 09-04-2024 | 100% | 100% | 100% | 100% | 83% | 0% | 86% | 100% | 81% | 84% | 100% | 100% | 0 |
| 67022 | RS Umum Manado Medical Center | 8 | 2024 | 09-06-2024 | 100% | 100% | 100% | 100% | 99.47% | 1.59% | 99.16% | 100% | 99.66% | 98.68% | 100% | 100% | 0 |
| 67023 | RS Umum Daerah H.A. Sulthan Daeng Radja | 8 | 2024 | 09-10-2024 | 96.5% | 99% | 100% | 100% | 28.57% | 3.32% | 95.31% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67024 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 8 | 2024 | - | 96.65% | 85% | 98.21% | 100% | 86.61% | 0% | 92.66% | 100% | 98.96% | 100% | 93.85% | 96.83% | 0 |
| 67025 | RS Umum Noongan | 8 | 2024 | - | 98.99% | 96% | 98.88% | 0% | 86.32% | 0% | 77.88% | 100% | 100% | 100% | 98.72% | 78.26% | 0 |
| 67026 | RS Advent Manado | 8 | 2024 | 09-06-2024 | 99.42% | 100% | 99.88% | 0% | 87.29% | 3.92% | 85.53% | 88.64% | 100% | 100% | 100% | 90% | 0 |
| 67027 | RS Umum Datoe Binangkang | 8 | 2024 | 09-10-2024 | 88.83% | 100% | 100% | 40% | 87.23% | 0% | 91.43% | 100% | 92.02% | 75% | 100% | 100% | 0 |
| 67028 | RS Kinapit | 8 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 67029 | RS Umum Daerah ODSK | 8 | 2024 | 09-09-2024 | 86.54% | 86% | 97.56% | 0% | 96.85% | 2.5% | 64.8% | 100% | 96.25% | 96.12% | 100% | 100% | 0 |
| 67030 | RS Pratama Jampea | 8 | 2024 | 09-06-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 67031 | RS Mata Provinsi Sulawesi Utara | 8 | 2024 | 04-10-2025 | 83.82% | 99% | 100% | 0% | 25.56% | 0.96% | 86.81% | 100% | 31.68% | 100% | 100% | 100% | 0 |
| 67032 | RS Siloam Paal Dua | 8 | 2024 | 10-11-2024 | 89.33% | 100% | 100% | 100% | 100% | 3.39% | 70.19% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67033 | RS Bhayangkara Tarakan | 8 | 2024 | 09-09-2024 | 82% | 95% | 100% | 100% | 80.49% | 0% | 82.54% | 100% | 100% | 96.35% | 92.86% | 0% | 0 |
| 67034 | RS Ibu dan Anak Tinatapura | 8 | 2024 | 08-12-2024 | 90% | 0% | 100% | 88.89% | 87.85% | 0% | 97.47% | 0% | 86.11% | 95.24% | 0% | 0% | 0 |
| 67035 | RS Umum Tadulako Palu | 8 | 2024 | 09-07-2024 | 24% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 67036 | RS TNI AU Lanud Sam Ratulangi | 8 | 2024 | 09-03-2024 | 90% | 79% | 87% | 94% | 95% | 96% | 92.86% | 100% | 100% | 88.89% | 100% | 0% | 0 |
| 67037 | RS Bhayangkara Palu | 8 | 2024 | 09-10-2024 | 90.53% | 90% | 99.79% | 92.86% | 99.52% | 1.97% | 91.6% | 100% | 93.1% | 90.29% | 100% | 100% | 0 |
| 67038 | RS Umum Daerah Lanto Daeng Pasewang | 8 | 2024 | 09-07-2024 | 89.5% | 94% | 84.41% | 0% | 47.04% | 1.95% | 80.26% | 71.43% | 84.92% | 97.26% | 95.06% | 100% | 0 |
| 67039 | RS Bhayangkara Manado | 8 | 2024 | 09-06-2024 | 99.83% | 100% | 100% | 0% | 97.41% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 67040 | RS Gigi dan Mulut Universitas Sam Ratulangi | 8 | 2024 | 09-10-2024 | 96.12% | 99% | 99.83% | 0% | 99.83% | 0% | 0% | 0% | 99.77% | 0% | 0% | 0% | 0 |
| 67041 | RS Hermana | 8 | 2024 | 09-10-2024 | 85.5% | 100% | 100% | 100% | 75.93% | 5.88% | 88.24% | 96.3% | 100% | 0% | 100% | 0% | 0 |
| 67042 | RS Umum Sis Al Jufri Palu | 8 | 2024 | 09-09-2024 | 88% | 95% | 100% | 100% | 46.07% | 0% | 85.54% | 100% | 77.1% | 100% | 100% | 80% | 0 |
| 67043 | RS Umum Carsa Tarakan | 8 | 2024 | 09-09-2024 | 85% | 92% | 100% | 0% | 63.06% | 27.59% | 96.35% | 100% | 95.7% | 67.16% | 99.3% | 100% | 0 |
| 67044 | RS Umum Daerah Prof. Dr. H. Anwar Makkatutu | 8 | 2024 | 09-09-2024 | 93% | 93% | 100% | 100% | 97.49% | 0.31% | 100% | 100% | 99.92% | 95.45% | 99.6% | 100% | 0 |
| 67045 | RS Umum Daerah Banyorang | 8 | 2024 | 09-03-2024 | 97.62% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 99.48% | 95.45% | 100% | 0% | 0 |
| 67046 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 8 | 2024 | 09-04-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 67047 | RS Otika Medika | 8 | 2024 | 09-09-2024 | 100% | 100% | 100% | 100% | 96.46% | 4% | 98.42% | 94.7% | 100% | 100% | 100% | 100% | 0 |
| 67048 | RS SHL | 8 | 2024 | 09-06-2024 | 97.69% | 96% | 92.22% | 100% | 92.24% | 80% | 83.33% | 100% | 98% | 85.71% | 92% | 100% | 0 |
| 67049 | RS Ibu dan Anak Buah Hati Pamulang | 8 | 2024 | 09-06-2024 | 90% | 100% | 100% | 87.5% | 83.33% | 4% | 85.71% | 100% | 87.5% | 89.74% | 100% | 80% | 0 |
| 67050 | RS Umum Daerah Haji Provinsi Jawa Timur | 8 | 2024 | 09-09-2024 | 93.32% | 96% | 100% | 0% | 90.53% | 2.85% | 94.95% | 100% | 100% | 100% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
