Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 68001 | RS Semen Gresik | 8 | 2024 | 09-07-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 86.1% | 100% | 82.57% | 92.69% | 100% | 100% | 0 |
| 68002 | RS Bhayangkara Wahyu Tutuko Bojonegoro | 8 | 2024 | 09-07-2024 | 84.88% | 97% | 100% | 100% | 95.05% | 0% | 90% | 100% | 81.09% | 95% | 100% | 100% | 0 |
| 68003 | RS Umum Islam Cahaya Giri Gresik | 8 | 2024 | 09-05-2024 | 100% | 100% | 100% | 100% | 80.78% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68004 | RS Umum Panti Nirmala | 8 | 2024 | 09-07-2024 | 99.72% | 100% | 99.74% | 0% | 100% | 5.24% | 55.55% | 99.02% | 99.49% | 92.54% | 100% | 100% | 0 |
| 68005 | RS Universitas Brawijaya | 8 | 2024 | 09-10-2024 | 75.5% | 78% | 98.87% | 0% | 83% | 0% | 45.1% | 100% | 88.18% | 100% | 99.29% | 100% | 0 |
| 68006 | RS Daerah Kertosono | 8 | 2024 | - | 83.32% | 94% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 68007 | RS Umum Daerah Dr. Soetomo | 8 | 2024 | 09-09-2024 | 90.47% | 100% | 99.92% | 100% | 75.96% | 3.38% | 85.88% | 100% | 98.24% | 95.83% | 99.71% | 100% | 0 |
| 68008 | RS Ibu dan Anak Melati Magetan | 8 | 2024 | 09-08-2024 | 89.5% | 100% | 100% | 100% | 92.5% | 3.23% | 89% | 100% | 87.5% | 82.5% | 100% | 100% | 0 |
| 68009 | RS Umum Daerah Dr. Saiful Anwar | 8 | 2024 | 09-10-2024 | 96.68% | 99% | 99.32% | 100% | 78.13% | 0.92% | 83% | 99.6% | 99.89% | 80% | 96.18% | 100% | 0 |
| 68010 | RS Umum Daerah Syarifah Ambami Rato Ebu | 8 | 2024 | 09-07-2024 | 85.67% | 99% | 95.75% | 0% | 80.4% | 1.25% | 81.75% | 100% | 92.36% | 81.57% | 94.57% | 100% | 0 |
| 68011 | RS umum Daerah Padangan | 8 | 2024 | 09-09-2024 | 96.77% | 97% | 98.46% | 0% | 45.81% | 0.65% | 91.2% | 100% | 80.47% | 98.48% | 98.55% | 100% | 0 |
| 68012 | RS Muhammadiyah Babat | 8 | 2024 | 12-09-2024 | 71.6% | 81% | 90.67% | 100% | 98.11% | 4.82% | 79.53% | 98.23% | 95.79% | 72% | 100% | 100% | 0 |
| 68013 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 8 | 2024 | 09-09-2024 | 90% | 83% | 100% | 100% | 95.24% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 68014 | RS Asih Abyakta | 8 | 2024 | 09-09-2024 | 96.45% | 100% | 100% | 0% | 100% | 0% | 83.55% | 100% | 73.94% | 0% | 100% | 0% | 0 |
| 68015 | RS Umum Islam Aisyiyah Malang | 8 | 2024 | 09-09-2024 | 88.05% | 100% | 98.38% | 0% | 67.25% | 0.37% | 64.19% | 100% | 90.11% | 98.59% | 99.59% | 100% | 0 |
| 68016 | RS Umum Persada Hospital | 8 | 2024 | 09-09-2024 | 92.04% | 89% | 95.19% | 100% | 74.23% | 0% | 59.66% | 100% | 96.15% | 66.67% | 98.36% | 100% | 0 |
| 68017 | RS Islam Hasanah Muhammadiyah | 8 | 2024 | 09-09-2024 | 99.88% | 100% | 100% | 100% | 94.77% | 0% | 79.03% | 100% | 98.6% | 100% | 100% | 100% | 0 |
| 68018 | RS Umum Rachmi Dewi | 8 | 2024 | 09-09-2024 | 94.1% | 94% | 97.74% | 100% | 99.89% | 100% | 87.88% | 100% | 97.38% | 76.92% | 91.67% | 100% | 0 |
| 68019 | RS Umum Asyifa Husada Pamekasan | 8 | 2024 | 09-10-2024 | 89% | 95% | 100% | 0% | 80.81% | 0% | 80.65% | 0% | 92.11% | 100% | 100% | 0% | 0 |
| 68020 | RS Umum Mohammad Noer Pamekasan | 8 | 2024 | 09-04-2024 | 97.69% | 100% | 100% | 100% | 58.45% | 0% | 85.31% | 100% | 84.39% | 83.33% | 100% | 100% | 0 |
| 68021 | RS Umum Muhammadiyah Babat | 8 | 2024 | 09-10-2024 | 95.09% | 97% | 95.68% | 100% | 86.4% | 1.27% | 98.56% | 99.32% | 60% | 82.86% | 97.51% | 100% | 0 |
| 68022 | RS Umum Bhakti Persada | 8 | 2024 | 09-10-2024 | 92.98% | 100% | 100% | 100% | 85.8% | 0% | 86.84% | 100% | 93% | 100% | 100% | 100% | 0 |
| 68023 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 8 | 2024 | 09-09-2024 | 76% | 75% | 80% | 0% | 76.87% | 0% | 28.57% | 0% | 90% | 0% | 0% | 0% | 0 |
| 68024 | RS Ibu dan Anak Galeri Candra Malang | 8 | 2024 | 09-10-2024 | 84.79% | 84% | 94.44% | 92.31% | 43.07% | 0% | 63.02% | 87.5% | 92.96% | 93.28% | 98.41% | 100% | 0 |
| 68025 | RS Reksa Waluya | 8 | 2024 | 09-09-2024 | 100% | 100% | 100% | 0% | 97.73% | 3.96% | 63.32% | 100% | 99.26% | 93.33% | 100% | 100% | 0 |
| 68026 | RS Umum Randegansari Husada | 8 | 2024 | 09-11-2024 | 92.9% | 87% | 91.46% | 90% | 84.76% | 4.88% | 87.3% | 100% | 90.7% | 85.43% | 96% | 100% | 0 |
| 68027 | RS Ibu dan Anak Citra Keluarga | 8 | 2024 | 09-07-2024 | 100% | 100% | 100% | 100% | 92.31% | 0% | 96.77% | 100% | 98.67% | 87.18% | 100% | 100% | 0 |
| 68028 | RS William Booth Surabaya | 8 | 2024 | 09-04-2024 | 90.38% | 99% | 100% | 0% | 89.38% | 0% | 85.6% | 100% | 100% | 0% | 100% | 100% | 0 |
| 68029 | RS Kamar Medika | 8 | 2024 | 01-01-1970 | 100% | 100% | 98.25% | 100% | 96.67% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68030 | RS Umum Daerah Dr. R. Sosodoro Djatikoesoemo | 8 | 2024 | 09-07-2024 | 97.39% | 100% | 99.98% | 100% | 87.72% | 0.85% | 100% | 100% | 100% | 86.63% | 100% | 100% | 0 |
| 68031 | RS Permata Hati Lamongan | 8 | 2024 | 10-09-2024 | 98.5% | 100% | 100% | 0% | 86.67% | 0% | 95% | 100% | 96.67% | 100% | 100% | 100% | 0 |
| 68032 | RS Umum Daerah Caruban | 8 | 2024 | 02-10-2025 | 76.92% | 80% | 100% | 0% | 73.12% | 0% | 84.58% | 100% | 100% | 64.29% | 100% | 100% | 0 |
| 68033 | RS Tk. II Dr. Soepraoen | 8 | 2024 | 09-10-2024 | 97% | 100% | 100% | 100% | 82.35% | 0% | 98.1% | 100% | 93.44% | 90.48% | 100% | 100% | 0 |
| 68034 | RS Umum Permata Bunda | 8 | 2024 | 09-06-2024 | 100% | 100% | 100% | 100% | 96.25% | 0% | 100% | 100% | 96.62% | 100% | 100% | 100% | 0 |
| 68035 | RS Muhammadiyah Ahmad Dahlan | 8 | 2024 | 09-09-2024 | 93.9% | 98% | 100% | 100% | 84.56% | 0% | 89.85% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68036 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 8 | 2024 | 09-07-2024 | 86.74% | 84% | 100% | 100% | 87.1% | 1.11% | 94.2% | 87.76% | 82.5% | 67.72% | 98.08% | 92.31% | 0 |
| 68037 | RS Umum At-Tin Husada | 8 | 2024 | 09-08-2024 | 100% | 100% | 100% | 85.71% | 100% | 2.44% | 88.21% | 42.11% | 96.74% | 40% | 100% | 100% | 0 |
| 68038 | RS Ibu dan Anak Khodijah | 8 | 2024 | 09-10-2024 | 97.5% | 100% | 100% | 100% | 100% | 4.76% | 95.47% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68039 | RS Umum Daerah Waru Pamekasan | 8 | 2024 | 01-01-1970 | 0% | 0% | 100% | 0% | 0% | 0% | 63.14% | 0% | 0% | 0% | 100% | 0% | 0 |
| 68040 | RSPAL dr. Ramelan | 8 | 2024 | 09-09-2024 | 91.94% | 100% | 100% | % | 52.21% | 19.74% | 71.79% | 97.52% | 99.73% | 97.22% | 100% | 100% | 0 |
| 68041 | RS Islam Malang | 8 | 2024 | 09-10-2024 | 93.75% | 96% | 99.94% | 100% | 0.69% | 0% | 28.39% | 100% | 82.62% | 100% | 100% | 100% | 0 |
| 68042 | RS Katolik St. Vincentius a Paulo | 8 | 2024 | 09-06-2024 | 92.32% | 99% | 100% | 100% | 91.34% | 10.53% | 89.75% | 100% | 98.9% | 100% | 100% | 100% | 0 |
| 68043 | RS Umum Daerah Kota Malang | 8 | 2024 | 09-07-2024 | 85.24% | 99% | 100% | 0% | 82.84% | 0% | 99.73% | 100% | 83.33% | 100% | 100% | 100% | 0 |
| 68044 | RS Gatoel | 8 | 2024 | 09-09-2024 | 95.54% | 100% | 100% | 100% | 96.76% | 0.44% | 91.42% | 100% | 96.88% | 100% | 100% | 100% | 0 |
| 68045 | RS Umum Muhamadiyah Sumberejo | 8 | 2024 | 09-10-2024 | 81.18% | 96% | 100% | 100% | 98.1% | 0% | 67.86% | 100% | 98.68% | 81.67% | 100% | 100% | 0 |
| 68046 | RS Ibu dan Anak Glamour Husada Kebun | 8 | 2024 | 09-04-2024 | 100% | 100% | 0% | 100% | 100% | 0% | 100% | 100% | 99.49% | 0% | 100% | 100% | 0 |
| 68047 | RS TNI AL Dr. Oepomo | 8 | 2024 | 09-08-2024 | 89.86% | 99% | 100% | 0% | 93.09% | 0% | 98.18% | 100% | 100% | 100% | 100% | 0% | 0 |
| 68048 | RS Umar Masud | 8 | 2024 | 09-03-2024 | 100% | 100% | 100% | 95.83% | 88.41% | 0% | 86.61% | 100% | 86.43% | 84.21% | 100% | 88.37% | 0 |
| 68049 | RS Umum Aisyiyah Bojonegoro | 8 | 2024 | 09-09-2024 | 92.61% | 93% | 100% | 100% | 72.77% | 1.91% | 85.17% | 98.18% | 99.33% | 78.07% | 100% | 100% | 0 |
| 68050 | RS Khusus Bedah Al Ishaqiy | 8 | 2024 | 09-04-2024 | 92.5% | 96% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.