Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 68001 | RS Fatima Ketapang | 5 | 2024 | 93.48% | 100% | 99.97% | 83.72% | 22.46% | 0% | 76.45% | 100% | 95.71% | 100% | 98.67% | 100% | 0 |
| 68002 | RS Tk. II Dr. R. Hardjanto | 5 | 2024 | 89.81% | 98% | 100% | 0% | 92.72% | 0% | 95.1% | 100% | 82.04% | 94.9% | 100% | 100% | 0 |
| 68003 | RS Umum Daerah Harapan Insan Sendawar | 5 | 2024 | 89% | 93% | 100% | 100% | 34.79% | 5.98% | 86.96% | 100% | 84.43% | 0% | 100% | 100% | 0 |
| 68004 | RS Permata Hati | 5 | 2024 | 70% | 89% | 100% | 0% | 96.22% | 0% | 68.92% | 100% | 22.98% | 0% | 100% | 100% | 0 |
| 68005 | RS Umum Daerah Tamiang Layang | 5 | 2024 | 94.08% | 92% | 90.15% | 50% | 82.29% | 3.64% | 97.92% | 100% | 98.35% | 87.5% | 100% | 100% | 0 |
| 68006 | RS Umum Daerah Kabupaten Kubu Raya | 5 | 2024 | 60% | 61% | 100% | 100% | 79.47% | 0% | 65.94% | 100% | 88.08% | 100% | 100% | 100% | 0 |
| 68007 | RS Umum Daerah H. Abdul Aziz Marabahan | 5 | 2024 | 82.5% | 85% | 100% | 100% | 68% | 0.67% | 95.51% | 100% | 85.79% | 82.22% | 100% | 100% | 0 |
| 68008 | RS Ibu Anak Asih Balikpapan | 5 | 2024 | 99.05% | 100% | 100% | 100% | 86.22% | 0% | 88.33% | 100% | 96.72% | 87.84% | 100% | 94.68% | 0 |
| 68009 | RS Umum Syifa Medika | 5 | 2024 | 75% | 100% | 100% | 0% | 50% | 26.2% | 60% | 100% | 91.43% | 0% | 100% | 100% | 0 |
| 68010 | RS Angkatan Udara dr. Mohammad Sutomo | 5 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68011 | RS Umum Daerah Kuala Kurun | 5 | 2024 | 100% | 100% | 100% | 100% | 93.5% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68012 | RS Umum Daerah Sengayam | 5 | 2024 | 97.65% | 96% | 98.29% | 0% | 73.13% | 0% | 100% | 100% | 0% | 0% | 0% | 0% | 0 |
| 68013 | RS Umum Daerah Datu Sanggul Rantau | 5 | 2024 | 82.38% | 100% | 100% | 100% | 82.03% | 3.12% | 100% | 100% | 91.63% | 0% | 100% | 0% | 0 |
| 68014 | RS Umum Mawar | 5 | 2024 | 100% | 100% | 100% | % | 100% | % | 92.06% | 100% | 98.81% | 61.27% | 100% | 100% | 0 |
| 68015 | RS Umum Daerah Panglima Sebaya | 5 | 2024 | 81.37% | 100% | 100% | 100% | 65.02% | 4.3% | 96.77% | 100% | 78.84% | 100% | 100% | 100% | 0 |
| 68016 | RS Umum Citra Husada Nanga Pinoh | 5 | 2024 | 75% | 75% | 100% | 100% | 80.8% | 0% | 100% | 100% | 87.01% | 91.94% | 100% | 0% | 0 |
| 68017 | RS Bhayangkara Palangka Raya | 5 | 2024 | 90.63% | 100% | 100% | 100% | 100% | 0% | 90.16% | 100% | 89.89% | 100% | 100% | 100% | 0 |
| 68018 | RS Umum Daerah Ratu Zalecha | 5 | 2024 | 85.57% | 100% | 100% | 0% | 80.06% | 0% | 100% | 100% | 97.84% | 87.5% | 100% | 100% | 0 |
| 68019 | RS Islam Sultan Agung Banjarbaru | 5 | 2024 | 90.09% | 100% | 99.98% | 80% | 19.09% | 9.41% | 61.18% | 100% | 86.66% | 90.07% | 100% | 78.57% | 0 |
| 68020 | RS Umum Kasih Bunda Jaya Nanga Pinoh | 5 | 2024 | 95% | 93% | 100% | 100% | 88% | 4.76% | 100% | 100% | 87% | 80% | 100% | 100% | 0 |
| 68021 | RS Umum Daerah Kabupaten Melawi | 5 | 2024 | 99% | 93% | 100% | 100% | 91.67% | 0% | 100% | 100% | 89.9% | 83.33% | 100% | 100% | 0 |
| 68022 | RS Ibu dan Anak Ibunda | 5 | 2024 | 95.84% | 97% | 98.39% | 100% | 93.1% | 0% | 91.79% | 0% | 97.01% | 0% | 96.15% | 0% | 0 |
| 68023 | RS Islam PKU Muhammadiyah Palangka Raya | 5 | 2024 | 87.59% | 93% | 96.91% | 95.83% | 95.05% | 0% | 73.07% | 100% | 92.02% | 77.78% | 100% | 100% | 0 |
| 68024 | RS Umum Ciputra Mitra Hospital | 5 | 2024 | 79.1% | 98% | 100% | 66.67% | 97.07% | 17.93% | 27.2% | 100% | 99.99% | 72.55% | 100% | 100% | 0 |
| 68025 | RS Umum Daerah Belimbing | 5 | 2024 | 83.89% | 100% | 100% | 0% | 100% | 0% | 86.96% | 100% | 100% | 0% | 72.73% | 0% | 0 |
| 68026 | RS Umum Pelita Insani | 5 | 2024 | 98.34% | 100% | 100% | 77.78% | 100% | 2.17% | 96.92% | 100% | 99.8% | 96% | 100% | 100% | 0 |
| 68027 | RS Umum Daerah Kerang | 5 | 2024 | 95.02% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 68028 | RS Ibu Anak Cahaya Sangatta | 5 | 2024 | 96% | 96% | 100% | 0% | 97.06% | 0% | 98.63% | 100% | 78.95% | 86.67% | 100% | 0% | 0 |
| 68029 | RS Santa Elizabeth | 5 | 2024 | 97% | 100% | 100% | 0% | 87.97% | 0% | 88.99% | 100% | 98.61% | 88.5% | 100% | 100% | 0 |
| 68030 | RS Ibu dan Anak Permata Bunda | 5 | 2024 | 98.21% | 100% | 100% | 100% | 99.17% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 68031 | RS Umum Sentra Medika Sanggau | 5 | 2024 | 97.72% | 100% | 100% | 100% | 80.66% | 0% | 86.57% | 100% | 84.11% | 0% | 100% | 100% | 0 |
| 68032 | RS Umum Daerah Dr. Doris Sylvanus Palangka Raya | 5 | 2024 | 42.86% | 71% | 97.28% | 0% | 91.41% | 0.85% | 81.93% | 93.02% | 93% | 100% | 97.06% | 100% | 0 |
| 68033 | RS Umum Aveciena Medika | 5 | 2024 | 75% | 90% | 100% | 0% | 0% | 0% | 0% | 0% | 100% | 100% | 100% | 0% | 0 |
| 68034 | RS Umum Daerah Temenggung Gergaji | 5 | 2024 | 0% | 0% | 0% | 0% | 100% | 0% | 100% | 0% | 91.61% | 0% | 0% | 0% | 0 |
| 68035 | RS Umum Permata Husada Banjarbaru | 5 | 2024 | 95.52% | 94% | 95.54% | 0% | 90.97% | 100% | 62.5% | 100% | 94.57% | 100% | 82.86% | 0% | 0 |
| 68036 | RS TK IV Guntung Payung | 5 | 2024 | 99% | 95% | 100% | 0% | 84.98% | 0% | 94.92% | 100% | 89.12% | 91.04% | 100% | 100% | 0 |
| 68037 | RS Umum Handayati | 5 | 2024 | 90% | 100% | 100% | 40.62% | 100% | 0% | 100% | 100% | 88.34% | 0% | 100% | 100% | 0 |
| 68038 | RS Umum Daerah Dr. Soedarso Pontianak | 5 | 2024 | 98.85% | 98% | 100% | 54.55% | 65.85% | 0% | 84.21% | 97.22% | 89.46% | 80% | 94.64% | 100% | 0 |
| 68039 | RS Umum Daerah Pulang Pisau | 5 | 2024 | 100% | 100% | 100% | 87% | 92% | 2% | 100% | 100% | 87% | 83% | 100% | 87% | 0 |
| 68040 | RSD Idaman Kota Banjarbaru | 5 | 2024 | 92.91% | 97% | 100% | 100% | 89.55% | 2.43% | 96.03% | 100% | 99.8% | 100% | 96.02% | 100% | 0 |
| 68041 | RS Umum Daerah Ade Muhammad Djoen Sintang | 5 | 2024 | 75% | 80% | 99.63% | 44.12% | 5.56% | 0% | 94.31% | 100% | 99.21% | 91.67% | 84.11% | 100% | 0 |
| 68042 | RS Tk. II Kartika Husada Kes.Dam XII Tanjungpura | 5 | 2024 | 98% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68043 | RS Umum Daerah Semitau | 5 | 2024 | 86.5% | 100% | 100% | % | 100% | % | 100% | 100% | 99.89% | 100% | 100% | 0% | 0 |
| 68044 | RS Umum Daerah Teluk Keramat | 5 | 2024 | 88.75% | 89% | 100% | 0% | 100% | 0% | 84.21% | 100% | 92.37% | 0% | 100% | 0% | 0 |
| 68045 | RS Umum Kelas D Kota Palangka Raya | 5 | 2024 | 79.05% | 85% | 100% | 0% | 100% | 0% | 46.86% | 100% | 90.33% | 100% | 100% | 0% | 0 |
| 68046 | RS Umum Daerah Brigjed H. Hasan Basry Kandangan | 5 | 2024 | 94.58% | 95% | 99.69% | 100% | 83.33% | 5.62% | 92.25% | 100% | 98% | 88% | 98.63% | 100% | 0 |
| 68047 | RS Bhayangkara Balikpapan | 5 | 2024 | 92.5% | 100% | 100% | 100% | 89.5% | 0% | 89.6% | 100% | 92.5% | 88.71% | 100% | 100% | 0 |
| 68048 | RS Pertamina Balikpapan | 5 | 2024 | 86% | 99% | 100% | % | 98.97% | % | 90.18% | 100% | 96.75% | 86.67% | 100% | 100% | 0 |
| 68049 | RS Ibu dan Anak Mahkota Bunda | 5 | 2024 | 100% | 100% | 100% | 100% | 94.59% | 0% | 86.52% | 100% | 100% | 78.26% | 100% | 100% | 0 |
| 68050 | RS Umum Medika Sangatta | 5 | 2024 | 83.98% | 88% | 98.86% | 100% | 51.84% | 9.52% | 41.39% | 100% | 98.79% | 85.25% | 100% | 84% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.