Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 69001 | RS Siti Miriam | 9 | 2024 | 10-09-2024 | 93.94% | 99% | 100% | 100% | 94.51% | 0% | 54.64% | 100% | 100% | 73.68% | 98.52% | 100% | 0 |
| 69002 | RS Umum Salsabila Husada | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 69003 | RS Umum Pindad | 9 | 2024 | 10-09-2024 | 85.71% | 95% | 99.86% | 0% | 77.42% | 0% | 60.84% | 100% | 96.68% | 0% | 98.14% | 100% | 0 |
| 69004 | RS Umum Wajak Husada | 9 | 2024 | 10-09-2024 | 90% | 90% | 100% | 100% | 82% | 4% | 86% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69005 | RS Umum Islam Gondang Legi | 9 | 2024 | 10-09-2024 | 96.37% | 94% | 100% | 0% | 88.56% | 0% | 70.63% | 100% | 91.57% | 88.57% | 100% | 100% | 0 |
| 69006 | RS Prasetya Husada | 9 | 2024 | 10-10-2024 | 99.46% | 100% | 100% | 100% | 74.52% | 0% | 94.72% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69007 | RS Sumber Sentosa | 9 | 2024 | 10-10-2024 | 94% | 97% | 100% | 100% | 92.03% | 4.26% | 66% | 100% | 95.24% | 80% | 100% | 100% | 0 |
| 69008 | RS Umum Islam Madinah Kasembon | 9 | 2024 | 10-10-2024 | 75.6% | 70% | 100% | 0% | 62.68% | 16.44% | 78.33% | 100% | 89.86% | 80% | 100% | 100% | 0 |
| 69009 | RS Tk. III Baladhika Husada Jember | 9 | 2024 | 10-09-2024 | 100% | 96% | 100% | 96.67% | 96% | 3.33% | 93.33% | 96.67% | 93.33% | 93.33% | 100% | 100% | 0 |
| 69010 | RS Mitra Delima | 9 | 2024 | 10-04-2024 | 100% | 100% | 100% | 81.82% | 87.88% | 3.88% | 92.86% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69011 | RS Enggal Dangan | 9 | 2024 | 10-08-2024 | 93% | 100% | 100% | 100% | 100% | 0% | 68% | 100% | 75.86% | 62.5% | 77.78% | 0% | 0 |
| 69012 | RS Daerah Dr. Haryoto Kabupaten Lumajang | 9 | 2024 | 10-10-2024 | 87.85% | 74% | 99.81% | 92.86% | 60.37% | 1.25% | 96.98% | 94.14% | 81.08% | 80.59% | 98.73% | 100% | 0 |
| 69013 | RS Wijaya Kusuma | 9 | 2024 | 10-09-2024 | 94.98% | 100% | 79.78% | 100% | 89.38% | 0% | 92.85% | 100% | 89.76% | 94.74% | 100% | 100% | 0 |
| 69014 | RS Umum Wava Husada | 9 | 2024 | 10-09-2024 | 99.55% | 100% | 99.97% | 83.72% | 97.55% | 6.25% | 67.74% | 97.7% | 80.02% | 88.89% | 99.94% | 100% | 0 |
| 69015 | RS Bhayangkara Lumajang | 9 | 2024 | 10-08-2024 | 100% | 100% | 100% | 100% | 85.94% | 0% | 85.94% | 100% | 100% | 93.55% | 100% | 100% | 0 |
| 69016 | RS Djatiroto | 9 | 2024 | 10-03-2024 | 96.51% | 100% | 100% | 100% | 79.61% | 0% | 56.52% | 100% | 83.33% | 82.76% | 100% | 100% | 0 |
| 69017 | RS Islam Lumajang | 9 | 2024 | 10-06-2024 | 91.49% | 96% | 100% | 100% | 100% | 0% | 79.31% | 100% | 95.52% | 72.09% | 100% | 100% | 0 |
| 69018 | RS Umum Daerah Lawang | 9 | 2024 | 10-09-2024 | 73.11% | 93% | 100% | 0% | 98.23% | 0% | 91.25% | 100% | 100% | 98.85% | 100% | 100% | 0 |
| 69019 | RS Umum Daerah Pasirian Kabupaten Lumajang | 9 | 2024 | 10-08-2024 | 86.63% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 97.09% | 99.83% | 100% | 100% | 0 |
| 69020 | RS Umum Muhammadiyah Lumajang | 9 | 2024 | 10-09-2024 | 94.5% | 100% | 95.71% | 0% | 93.53% | 0% | 90% | 100% | 93.94% | 89.23% | 92.14% | 100% | 0 |
| 69021 | RS Umum Daerah Dr. Soebandi | 9 | 2024 | 10-09-2024 | 89.26% | 100% | 99.75% | 55.56% | 75.09% | 0.42% | 88.76% | 100% | 90.69% | 0% | 96.87% | 100% | 0 |
| 69022 | RS Perkebunan PTPN X (Persero) Jember | 9 | 2024 | 10-09-2024 | 98.67% | 100% | 100% | 100% | 95% | 0.94% | 99.46% | 100% | 96.38% | 100% | 100% | 100% | 0 |
| 69023 | RS Marsudi Waluyo | 9 | 2024 | 10-09-2024 | 92.75% | 100% | 100% | 0% | 90.65% | 3.23% | 100% | 100% | 100% | 97.44% | 100% | 100% | 0 |
| 69024 | RS Bedah Hasta Husada | 9 | 2024 | 10-06-2024 | 89% | 100% | 99.89% | 100% | 80.47% | 0% | 62.44% | 100% | 84.9% | 100% | 100% | 100% | 0 |
| 69025 | RS Umum Daerah Grati | 9 | 2024 | 01-01-1970 | 97.31% | 100% | 100% | 100% | 90.69% | 0% | 100% | 100% | 86.38% | 100% | 100% | 100% | 0 |
| 69026 | RS Prima Husada | 9 | 2024 | 10-07-2024 | 74.54% | 93% | 99.65% | 94.12% | 73.2% | 2.25% | 68.23% | 100% | 100% | 89.53% | 97.56% | 100% | 0 |
| 69027 | RS Mata Pasuruan | 9 | 2024 | 10-02-2024 | 100% | 100% | 100% | 0% | 96.75% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 69028 | RS Umum Daerah Sidoarjo | 9 | 2024 | 10-09-2024 | 82.45% | 94% | 99.94% | 80% | 98.29% | 0.41% | 93.39% | 100% | 100% | 70.31% | 100% | 100% | 0 |
| 69029 | RS Umum An-Nisaa | 9 | 2024 | 10-09-2024 | 99.18% | 100% | 99.9% | 100% | 95.83% | 0% | 75.33% | 100% | 91.45% | 100% | 97.24% | 100% | 0 |
| 69030 | RS Umum Siti Khodijah Muhammadiyah Cabang Sepanjan | 9 | 2024 | 10-09-2024 | 90.5% | 90% | 100% | 100% | 100% | 2.74% | 62.15% | 100% | 94.54% | 88.46% | 96.97% | 100% | 0 |
| 69031 | RS Umum Pusdik Polri Porong | 9 | 2024 | 10-08-2024 | 86.96% | 100% | 100% | 100% | 82.81% | 0% | 81.25% | 100% | 89.06% | 80.47% | 100% | 93.33% | 0 |
| 69032 | RS Umum Delta Surya | 9 | 2024 | 10-07-2024 | 93.84% | 98% | 100% | 100% | 96.24% | 0.24% | 76.65% | 100% | 96.27% | 83.39% | 100% | 100% | 0 |
| 69033 | RS Umum Daerah Srengat Kab. Blitar | 9 | 2024 | 10-07-2024 | 84.17% | 89% | 100% | 0% | 71.46% | 0% | 95.6% | 100% | 90.66% | 84.62% | 100% | 100% | 0 |
| 69034 | RS Islam Siti Hajar Sidoarjo | 9 | 2024 | 10-10-2024 | 86.6% | 100% | 100% | 0% | 100% | 0.72% | 68.56% | 100% | 85.93% | 98.85% | 99.86% | 100% | 0 |
| 69035 | RS Umum Jasem | 9 | 2024 | 10-10-2024 | 86.43% | 100% | 100% | 0% | 67.67% | 0% | 74.7% | 88.89% | 92.77% | 0% | 100% | 100% | 0 |
| 69036 | RS Umum Anwar Medika | 9 | 2024 | 10-08-2024 | 94% | 100% | 100% | 0% | 93.63% | 0% | 62.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69037 | RS Umum Wava Husada Kesamben | 9 | 2024 | 10-04-2024 | 96.3% | 98% | 100% | 0% | 99.94% | 1.89% | 85.22% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69038 | RS Umum dr. H.Koesnadi Bondowoso | 9 | 2024 | 10-08-2024 | 89.03% | 100% | 99.33% | 100% | 59.74% | 0% | 86.92% | 98.13% | 85.23% | 100% | 93.32% | 100% | 0 |
| 69039 | RS Umum Usada | 9 | 2024 | 10-07-2024 | 100% | 100% | 100% | 90% | 95% | 0% | 95% | 100% | 100% | 97.5% | 100% | 100% | 0 |
| 69040 | RS Ibu dan Anak Kirana | 9 | 2024 | 10-10-2024 | 96.36% | 98% | 100% | 0% | 83.59% | 0% | 39.34% | 100% | 95.66% | 83.33% | 100% | 0% | 0 |
| 69041 | RS Umum Al-Islam H. M. Mawardi | 9 | 2024 | 10-08-2024 | 91.13% | 100% | 100% | 0% | 96.92% | 0.33% | 72.07% | 100% | 74.43% | 11.43% | 98.83% | 85.71% | 0 |
| 69042 | RS Umum Medika Utama | 9 | 2024 | 10-10-2024 | 99.5% | 100% | 100% | 0% | 96.67% | 0% | 100% | 100% | 99.89% | 100% | 100% | 100% | 0 |
| 69043 | RS Umum Assakinah Medika | 9 | 2024 | 10-08-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 80.92% | 100% | 81.09% | 100% | 100% | 0% | 0 |
| 69044 | RS Ibu dan Anak Soerya | 9 | 2024 | 10-11-2024 | 73.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 69045 | RS Umum Prima Husada | 9 | 2024 | 10-10-2024 | 88.5% | 100% | 100% | 100% | 97.17% | 0% | 87.5% | 100% | 99.39% | 0% | 100% | 100% | 0 |
| 69046 | RS Umum Citra Medika | 9 | 2024 | 10-03-2024 | 88.5% | 100% | 100% | 100% | 100% | 0% | 95.4% | 100% | 95.88% | 76.92% | 100% | 100% | 0 |
| 69047 | RS Umum Ananda | 9 | 2024 | 10-10-2024 | 92% | 73% | 77.61% | 50% | 69.06% | 9.52% | 80.18% | 0% | 100% | 80% | 63.16% | 100% | 0 |
| 69048 | RS Umum Rahman Rahim | 9 | 2024 | 10-10-2024 | 86.33% | 90% | 87.5% | 100% | 84.5% | 0.94% | 91.47% | 100% | 99.73% | 84.38% | 90.62% | 100% | 0 |
| 69049 | RS Ibu dan Anak Metro Hospitals Sidoarjo | 9 | 2024 | 10-07-2024 | 97.67% | 99% | 98.87% | 0% | 64.86% | 0% | 50.85% | 100% | 5.91% | 100% | 100% | 100% | 0 |
| 69050 | RS Ibu dan Anak Buah Delima | 9 | 2024 | 10-02-2024 | 90% | 100% | 100% | 100% | 100% | 0% | 93.33% | 100% | 100% | 92.31% | 87.5% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.