Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 68901 | RS Mata Achmad Wardi BWI-DD | 5 | 2024 | 90.5% | 100% | 100% | 0% | 84.12% | 2.78% | 98.59% | 100% | 96.25% | 100% | 100% | 100% | 0 |
| 68902 | RS Bhayangkara Hasta Brata Batu | 5 | 2024 | 94.56% | 98% | 100% | 100% | 96.1% | 0.47% | 100% | 100% | 98.33% | 89.89% | 100% | 100% | 0 |
| 68903 | RS Ibu dan Anak Dhia | 5 | 2024 | 86.34% | 97% | 100% | 100% | 96.31% | 0% | 91.67% | 100% | 98.65% | 100% | 100% | 100% | 0 |
| 68904 | RS Mitra Keluarga Gading Serpong | 5 | 2024 | 99.72% | 100% | 100% | 0% | 84.9% | 2.65% | 94.26% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68905 | RS Umum Hermina Bitung | 5 | 2024 | 90.69% | 95% | 100% | 90% | 96.67% | 3.87% | 84.29% | 100% | 89.05% | 100% | 100% | 100% | 0 |
| 68906 | RS Umum Daerah Banten | 5 | 2024 | 85.76% | 100% | 100% | 100% | 96.7% | 3.43% | 98.99% | 100% | 89.49% | 67.35% | 100% | 100% | 0 |
| 68907 | RS Gigi dan Mulut Nala Husada | 5 | 2024 | 94.99% | 94% | 99.74% | 0% | 100% | 0% | 0% | 0% | 63.16% | 0% | 0% | 0% | 0 |
| 68908 | Mayapada Hospital Surabaya | 5 | 2024 | 76.67% | 95% | 90.65% | 0% | 100% | 2.6% | 63.8% | 100% | 94.11% | 86.54% | 80.82% | 100% | 0 |
| 68909 | RS Islam Darus Syifa | 5 | 2024 | 88.48% | 99% | 100% | 0% | 100% | 0.43% | 60.05% | 100% | 100% | 89.29% | 100% | 100% | 0 |
| 68910 | RS Ibu dan Anak Ferina | 5 | 2024 | 74.47% | 100% | 100% | 100% | 80.43% | 18.18% | 92.31% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68911 | RS Tiara | 5 | 2024 | 98.84% | 99% | 100% | 0% | 90.68% | 0% | 74.86% | 84.62% | 100% | 61.29% | 100% | 100% | 0 |
| 68912 | RS Manyar Medical Centre | 5 | 2024 | 88% | 100% | 99.52% | 0% | 86.93% | 25% | 97.74% | 37.5% | 63.2% | 0% | 100% | 100% | 0 |
| 68913 | RS Islam Sari Asih Ar-rahmah | 5 | 2024 | 98.15% | 97% | 100% | 100% | 86.32% | 0% | 80.51% | 100% | 92.9% | 89.88% | 98.12% | 100% | 0 |
| 68914 | RS Ibu dan Anak Assyifa | 5 | 2024 | 96% | 88% | 93% | 93.1% | 79.35% | 0% | 74% | 100% | 96.81% | 76.52% | 84.5% | 100% | 0 |
| 68915 | RS Umum Daerah Pakuhaji | 5 | 2024 | 85.5% | 100% | 68.84% | 80% | 81.08% | 0% | 98.6% | 98.44% | 99.82% | 100% | 100% | 100% | 0 |
| 68916 | RS Orthopedi dan Traumatologi Surabaya | 5 | 2024 | 93.55% | 100% | 99.98% | % | 78.74% | 4.44% | 64.68% | 100% | 99.87% | 88.89% | 100% | 100% | 0 |
| 68917 | RS Ibu dan Anak Pusura Tegalsari | 5 | 2024 | 91.46% | 100% | 100% | 0% | 100% | 0% | 89.47% | 100% | 92.36% | 0% | 100% | 100% | 0 |
| 68918 | RS Onkologi | 5 | 2024 | 90.04% | 100% | 100% | 0% | 30.33% | 0% | 98.62% | 100% | 98.15% | 100% | 100% | 100% | 0 |
| 68919 | RS Insan Permata | 5 | 2024 | 90.62% | 95% | 100% | 100% | 90.5% | 3.4% | 80.46% | 100% | 99.22% | 93.04% | 100% | 100% | 0 |
| 68920 | RS Umum Ibunda | 5 | 2024 | 90.71% | 90% | 100% | 0% | 84.97% | 0% | 81.55% | 100% | 75.73% | 80% | 94.72% | 100% | 0 |
| 68921 | RS PKU Muhammadiyah Surabaya | 5 | 2024 | 88.1% | 90% | 69.05% | 78.12% | 72.5% | 13.33% | 46.67% | 100% | 62% | 33.33% | 60% | 83.33% | 0 |
| 68922 | RS Hermina Ciputat | 5 | 2024 | 91% | 100% | 100% | 100% | 90% | 1.29% | 84% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 68923 | RS Budiasih | 5 | 2024 | 93.39% | 99% | 100% | 100% | 100% | 0% | 84.7% | 100% | 98% | 100% | 100% | 100% | 0 |
| 68924 | RS Permata Pamulang | 5 | 2024 | 93% | 98% | 100% | 100% | 85% | 0% | 85% | 100% | 81.56% | 85% | 100% | 100% | 0 |
| 68925 | RS Ibu dan Anak Putri Surabaya | 5 | 2024 | 99.17% | 100% | 100% | 100% | 100% | 0% | 97.39% | 100% | 100% | 100% | 100% | 50% | 0 |
| 68926 | RS Umum Hermina Tangerang | 5 | 2024 | 98.11% | 100% | 100% | 97.59% | 80.7% | 0.22% | 76.79% | 100% | 100% | 100% | 100% | 100% | 0 |
| 68927 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 5 | 2024 | 95.48% | 91% | 99.96% | 100% | 99.97% | 0% | 99.5% | 100% | 40% | 93.18% | 94.83% | 100% | 0 |
| 68928 | RS Ibu dan Anak Graha Medika | 5 | 2024 | 97.5% | 98% | 100% | 100% | 80.65% | 5.32% | 76.92% | 100% | 82.92% | 100% | 100% | 100% | 0 |
| 68929 | RS Ibu dan Anak Bunda Ciputat | 5 | 2024 | 96.06% | 99% | 100% | 100% | 86.91% | 0% | 80% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 68930 | RS Permata Hati | 5 | 2024 | 96% | 91% | 100% | 0% | 74.13% | 0% | 80% | 100% | 95.34% | 81.25% | 100% | 100% | 0 |
| 68931 | RS Sari Asih Cipondoh | 5 | 2024 | 91% | 100% | 100% | 100% | 93.39% | 1.16% | 80.57% | 100% | 89% | 93.98% | 100% | 100% | 0 |
| 68932 | RS Mata Undaan | 5 | 2024 | 91.67% | 100% | 100% | % | 96.32% | 0% | 100% | 100% | 100% | 94.54% | 100% | 100% | 0 |
| 68933 | RS Helsa Ciputat | 5 | 2024 | 100% | 100% | 100% | 0% | 100% | 0% | 90.88% | 100% | 89.04% | 100% | 0% | 100% | 0 |
| 68934 | RS EMC Alam Sutera | 5 | 2024 | 85.36% | 100% | 100% | % | 61.07% | 36.36% | 72.68% | 100% | 99.22% | 75% | 94.92% | 100% | 0 |
| 68935 | RSUP Dr. Sitanala Tangerang | 5 | 2024 | 94.09% | 100% | 100% | 100% | 93.55% | 1.52% | 100% | 100% | 91.44% | 92.54% | 100% | 100% | 0 |
| 68936 | RS EMC Tangerang | 5 | 2024 | 89.53% | 98% | 99.87% | 0% | 86.13% | 1.71% | 84.49% | 100% | 97.89% | 100% | 100% | 100% | 0 |
| 68937 | RS Umum Daerah Kabupaten Tangerang | 5 | 2024 | 94.5% | 100% | 99.5% | 95.35% | 56.5% | 3.5% | 86.5% | 95.5% | 84.5% | 95% | 99.5% | 100% | 0 |
| 68938 | RS St. Carolus Summarecon Serpong | 5 | 2024 | 95.82% | 100% | 100% | 0% | 93.73% | 0% | 84.53% | 100% | 7.38% | 0% | 93.33% | 100% | 0 |
| 68939 | RS Ibu dan Anak IBI Surabaya | 5 | 2024 | 100% | 100% | 100% | % | 98.33% | % | 88.89% | 88.89% | 100% | 83.33% | 100% | 100% | 0 |
| 68940 | RS Ibu dan Anak Harapan Mulia | 5 | 2024 | 82% | 84% | 100% | 0% | 51.91% | 0% | 100% | 100% | 100% | 33.33% | 100% | 100% | 0 |
| 68941 | RS Jiwa Menur | 5 | 2024 | 93.19% | 100% | 100% | % | 98.7% | 0% | 84.89% | 100% | 77.29% | 0% | 100% | 100% | 0 |
| 68942 | RS Ibu dan Anak Tiara | 5 | 2024 | 87.5% | 100% | 97.5% | 0% | 64.77% | % | 55.83% | 100% | 99.9% | 93.33% | 99.51% | 100% | 0 |
| 68943 | RS Umum Daerah Malingping | 5 | 2024 | 82.38% | 92% | 99.58% | 100% | 68.57% | 8.57% | 85.83% | 100% | 91.99% | 85.71% | 97.22% | 100% | 0 |
| 68944 | RS Mayapada | 5 | 2024 | 87.98% | 100% | 100% | 100% | 89.22% | 24.19% | 76.23% | 100% | 99.32% | 0% | 100% | 100% | 0 |
| 68945 | RS Umum Daerah Husada Prima | 5 | 2024 | 96.5% | 100% | 100% | 100% | 94.56% | 1.56% | 97.4% | 100% | 85.69% | 96% | 100% | 100% | 0 |
| 68946 | RS Soemitro Lanud Moeljono Surabaya | 5 | 2024 | 88.5% | 88% | 93.94% | 100% | 95.7% | 0% | 46.43% | 100% | 94.03% | 46.43% | 95.45% | 100% | 0 |
| 68947 | RS An-Nisa | 5 | 2024 | 88.54% | 100% | 98.21% | 0% | 29.73% | 1.81% | 39.34% | 90.89% | 100% | 95.45% | 95.71% | 100% | 0 |
| 68948 | RS Ibu dan Anak Mutiara Bunda | 5 | 2024 | 89.5% | 100% | 100% | 0% | 89.23% | 0% | 93.67% | 100% | 82.66% | 90% | 100% | 100% | 0 |
| 68949 | RS Umum Keluarga Kita | 5 | 2024 | 86.14% | 100% | 100% | 100% | 78.95% | 0.5% | 64.7% | 100% | 100% | 50% | 100% | 100% | 0 |
| 68950 | RS Khusus THT-Bedah KL Proklamasi BSD | 5 | 2024 | 98% | 90% | 100% | % | 32.02% | 0% | 100% | 0% | 95.6% | 100% | 100% | 88% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
