Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 69451 | RS Umum Mutia Sari | 9 | 2024 | 10-10-2024 | 100% | 80% | 100% | 100% | 77.54% | 0% | 80% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 69452 | RS Ibu dan Anak Citra Aguswar Medical Center | 9 | 2024 | 08-09-2025 | 99.68% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 87.72% | 95.83% | 100% | 100% | 0 |
| 69453 | RS Khusus Bedah Kartika Docta | 9 | 2024 | 10-07-2024 | 98.35% | 99% | 100% | 0% | 98% | 1.23% | 0% | 0% | 92.19% | 0% | 100% | 0% | 0 |
| 69454 | RS Umum Eshmun | 9 | 2024 | 10-09-2024 | 95% | 94% | 100% | 0% | 66.76% | 8.06% | 46.05% | 100% | 76.04% | 78.18% | 100% | 100% | 0 |
| 69455 | RS Umum Daerah Teluk Kuantan | 9 | 2024 | 10-09-2024 | 92.5% | 98% | 95.98% | 0% | 78.03% | 3.3% | 70.84% | 100% | 95.07% | 82.61% | 87.87% | 100% | 0 |
| 69456 | RS Umum Daerah Muara Labuh | 9 | 2024 | 10-10-2024 | 90% | 94% | 100% | 0% | 100% | 44.72% | 100% | 100% | 86.5% | 79.25% | 100% | 0% | 0 |
| 69457 | RS Umum Hermina Medan | 9 | 2024 | 10-09-2024 | 89.5% | 100% | 100% | 31.25% | 100% | 4.89% | 85.53% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69458 | RS Bhayangkara Padang | 9 | 2024 | 10-09-2024 | 100% | 100% | 93.51% | 100% | 100% | 0% | 100% | 100% | 9.91% | 100% | 100% | 100% | 0 |
| 69459 | RS Umum Naili DBS | 9 | 2024 | 10-08-2024 | 75.95% | 100% | 100% | 0% | 91.67% | 0% | 30.34% | 100% | 99.19% | 0% | 100% | 100% | 0 |
| 69460 | RS Ibu dan Anak Milano | 9 | 2024 | 10-04-2024 | 82% | 89% | 100% | 100% | 87.46% | 2.22% | 100% | 0% | 84.18% | 84% | 100% | 100% | 0 |
| 69461 | RS Umum Mitra Medika Amplas | 9 | 2024 | 10-07-2024 | 92.77% | 100% | 100% | 100% | 74.07% | 0% | 83.39% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69462 | RS Umum Daerah Dr Sadikin Kota Pariaman | 9 | 2024 | 10-10-2024 | 0% | 0% | 100% | 0% | 36.45% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 0 |
| 69463 | RS Umum Daerah Padang Sidempuan | 9 | 2024 | 10-09-2024 | 79.84% | 99% | 95.05% | 0% | 86.88% | 0% | 83.17% | 100% | 100% | 76.67% | 83.24% | 100% | 0 |
| 69464 | RS Umum Ibnu Sina Padang Panjang | 9 | 2024 | 01-01-1970 | 90.71% | 100% | 100% | 100% | 80% | 0% | 89.29% | 100% | 79.69% | 100% | 100% | 100% | 0 |
| 69465 | OG Hospital | 9 | 2024 | 10-10-2024 | 97.61% | 99% | 100% | 95.39% | 100% | 0% | 61.37% | 100% | 96.89% | 0% | 100% | 0% | 0 |
| 69466 | RS Umum Thursina | 9 | 2024 | 10-09-2024 | 79.36% | 100% | 100% | 28.57% | 75% | 3.64% | 50% | 100% | 90% | 75% | 100% | 100% | 0 |
| 69467 | RS Umum AL Fuadi | 9 | 2024 | 10-04-2024 | 95.24% | 100% | 98.17% | 100% | 95.6% | 0% | 96.77% | 100% | 95.85% | 91.67% | 98.35% | 100% | 0 |
| 69468 | RS Umum Daerah Padang Panjang | 9 | 2024 | 02-05-2026 | 60% | 50% | 75% | 80% | 66.67% | 91.67% | 87.5% | 50% | 99% | 50% | 50% | 83.33% | 0 |
| 69469 | RS Tk. IV Pekanbaru | 9 | 2024 | 10-07-2024 | 99% | 100% | 100% | % | 90.25% | 0% | 93.48% | 100% | 99.01% | 100% | 100% | 88.89% | 0 |
| 69470 | RS Umum Sylvani | 9 | 2024 | 10-10-2024 | 93.04% | 97% | 90.98% | 92.54% | 85% | 0% | 83.87% | 100% | 93.12% | 85.12% | 100% | 100% | 0 |
| 69471 | RS TNI Tk. IV 01.07.03 | 9 | 2024 | 10-10-2024 | 97.5% | 98% | 100% | 100% | 100% | 0% | 99.19% | 100% | 65.83% | 88.89% | 100% | 100% | 0 |
| 69472 | RS Umum Daerah Dr. Achmad Mochtar | 9 | 2024 | 10-02-2024 | 95% | 98% | 93.5% | 95.96% | 98.9% | 97% | 98.8% | 100% | 98.57% | 97% | 96% | 100% | 0 |
| 69473 | RS Ibu dan Anak Athaya Medika | 9 | 2024 | 10-07-2024 | 86% | 100% | 100% | 87.1% | 88.3% | 3.23% | 87.94% | 100% | 91.15% | 85.71% | 100% | 90% | 0 |
| 69474 | RS Umum Ratu Mas | 9 | 2024 | 12-07-2024 | 92.56% | 98% | 92.56% | 91.55% | 100% | 0% | 93.66% | 98.04% | 98.89% | 98.79% | 97.4% | 97.65% | 0 |
| 69475 | RS Umum Inanta | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69476 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 9 | 2024 | 10-09-2024 | 79% | 100% | 100% | 0% | 100% | 0% | 94.37% | 100% | 100% | 58.02% | 100% | 100% | 0 |
| 69477 | RS Umum Bidadari | 9 | 2024 | 10-07-2024 | 100% | 100% | 100% | 100% | 98.33% | 0% | 97.9% | 100% | 96.1% | 96.88% | 98.39% | 100% | 0 |
| 69478 | RS Otak DR. Drs. M. Hatta Bukittinggi | 9 | 2024 | 10-08-2024 | 90% | 100% | 99% | 100% | 83.72% | 5.66% | 82.81% | 100% | 89.66% | 100% | 96.88% | 100% | 0 |
| 69479 | RS Umum Bethesda Gunungsitoli | 9 | 2024 | 10-04-2024 | 96% | 100% | 100% | 100% | 86.17% | 2.5% | 79.48% | 100% | 100% | 81.25% | 100% | 100% | 0 |
| 69480 | RS Umum Latersia | 9 | 2024 | 10-09-2024 | 100% | 100% | 100% | 98% | 90% | 4.44% | 87% | 95% | 93% | 92.5% | 100% | 96% | 0 |
| 69481 | RS Islam Ibnu Sina Bukittinggi | 9 | 2024 | 10-10-2024 | 89% | 98% | 100% | 50% | 71.78% | 0% | 73.76% | 91.89% | 94.66% | 100% | 100% | 100% | 0 |
| 69482 | RS Tk. IV 01.07.02 Binjai | 9 | 2024 | 10-05-2024 | 88.5% | 100% | 100% | 100% | 100% | 0% | 74.66% | 100% | 100% | 93.94% | 100% | 100% | 0 |
| 69483 | RS Umum Madina | 9 | 2024 | 10-10-2024 | 79.63% | 81% | 98.16% | 0% | 69.05% | 0% | 49.32% | 100% | 96.69% | 100% | 97.95% | 100% | 0 |
| 69484 | RS Pertamina Hulu Rokan | 9 | 2024 | 10-10-2024 | 85% | 100% | 100% | 0% | 85.25% | 0% | 41.18% | 0% | 0% | 85.71% | 100% | 100% | 0 |
| 69485 | RS Umum Artha Medica | 9 | 2024 | - | 83.23% | 83% | 100% | 83.94% | 37.66% | 4.76% | 84.3% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 69486 | RS Umum Daerah Kep. Mentawai | 9 | 2024 | 10-10-2024 | 97.5% | 100% | 100% | 100% | 84.38% | 0% | 100% | 100% | 87.94% | 100% | 100% | 100% | 0 |
| 69487 | RS Umum Daerah Mohammad Natsir | 9 | 2024 | 10-10-2024 | 85% | 100% | 100% | 100% | 52.52% | 3.8% | 94.5% | 99.82% | 99.69% | 100% | 98.51% | 100% | 0 |
| 69488 | RS Bhayangkara Tk. III Kota Pekanbaru | 9 | 2024 | 10-10-2024 | 90% | 100% | 100% | 80% | 97.5% | 0% | 100% | 100% | 99.08% | 100% | 100% | 86.67% | 0 |
| 69489 | RS Umum Daerah Kota Bukittinggi | 9 | 2024 | 10-09-2024 | 79% | 90% | 98% | 0% | 24.82% | 0% | 99.35% | 100% | 87.82% | 100% | 97.4% | 0% | 0 |
| 69490 | RS Umum Aisyiyah Padang | 9 | 2024 | 10-10-2024 | 95.71% | 100% | 100% | 0% | 65.99% | 4.04% | 51.28% | 100% | 97.9% | 100% | 100% | 100% | 0 |
| 69491 | RS Umum Daerah Pasaman Barat | 9 | 2024 | 10-09-2024 | 86.3% | 93% | 100% | 100% | 64.5% | 0% | 96.59% | 100% | 72.71% | 83.56% | 100% | 100% | 0 |
| 69492 | RS Umum Daerah Pariaman | 9 | 2024 | 10-10-2024 | 90% | 93% | 100% | 100% | 53.53% | 3.93% | 99.01% | 100% | 84% | 100% | 100% | 100% | 0 |
| 69493 | RS Umum Daerah Selasih Riau | 9 | 2024 | 10-08-2024 | 61.02% | 80% | 97.65% | 100% | 85.73% | 0.65% | 97.87% | 100% | 94.52% | 86.57% | 91.04% | 100% | 0 |
| 69494 | RS Ibu dan Anak Siti Hawa | 9 | 2024 | 10-10-2024 | 99.59% | 100% | 100% | 80% | 90.62% | 0% | 83.78% | 100% | 100% | 100% | 100% | 0% | 0 |
| 69495 | RS Umum Efarina | 9 | 2024 | 10-07-2024 | 85% | 79% | 79.55% | 100% | 78% | 1% | 85% | 100% | 99.81% | 100% | 92% | 80% | 0 |
| 69496 | RS Umum Muhammadiyah Sumatera Utara | 9 | 2024 | 10-10-2024 | 89.38% | 96% | 96.59% | 92.31% | 96.1% | 0% | 95.07% | 100% | 99.21% | 57.14% | 100% | 100% | 0 |
| 69497 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 9 | 2024 | 10-09-2024 | 94% | 94% | 100% | 0% | 66.28% | 0% | 0% | 0% | 0% | 0% | 0% | 88% | 0 |
| 69498 | RS Umum Daerah Padang Pariaman | 9 | 2024 | 10-07-2024 | 82.5% | 84% | 100% | 100% | 82.62% | 4.65% | 100% | 100% | 83.94% | 100% | 100% | 100% | 0 |
| 69499 | RS Umum Medicare Sorek | 9 | 2024 | 01-01-1970 | 90.48% | 87% | 95% | 85.71% | 95.77% | 0% | 95.14% | 88.89% | 97.52% | 95.83% | 94% | 100% | 0 |
| 69500 | RS Umum Daerah Bengkalis | 9 | 2024 | 10-07-2024 | 97.71% | 100% | 100% | 0% | 61.99% | 21.25% | 97.25% | 98.8% | 93.87% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.