Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 69501 | RS Umum Muhammadiyah Surya Melati | 6 | 2024 | 94.18% | 95% | 99.6% | 0% | 81.01% | 0% | 23.91% | 100% | 100% | 50% | 92.78% | 100% | 77.54 |
| 69502 | RS Kaliwates Jember | 6 | 2024 | 98% | 97% | 96% | 100% | 100% | 100% | 100% | 100% | 100% | 94% | 100% | 100% | 0 |
| 69503 | RS Muhammadiyah Jombang | 6 | 2024 | 83.77% | 88% | 100% | 0% | 83.76% | 0% | 54.63% | 100% | 99.63% | 100% | 81.11% | 100% | 0 |
| 69504 | RS Bala Keselamatan Bokor | 6 | 2024 | 88.36% | 91% | 100% | 0% | 69.57% | 0% | 67.99% | 100% | 86.14% | 76.09% | 100% | 82.35% | 82.09 |
| 69505 | RS Angkatan Udara dr. Mohammad Moenir | 6 | 2024 | 83.82% | 86% | 100% | 100% | 97.9% | 0% | 99.28% | 100% | 100% | 100% | 99.28% | 100% | 78.23 |
| 69506 | RS Al-Rohmah Banyuwangi | 6 | 2024 | 100% | 100% | 100% | 100% | 98.28% | 0% | 99.6% | 100% | 91.08% | 60% | 100% | 100% | 94.44 |
| 69507 | RS Umum Daerah dr. Abdoer Rahem Situbondo | 6 | 2024 | 89.55% | 100% | 100% | 85.71% | 85.11% | 3.95% | 84.51% | 100% | 89.59% | 92.9% | 97.56% | 100% | 77.98 |
| 69508 | RS Umum Daerah Pasirian Kabupaten Lumajang | 6 | 2024 | 86.19% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.76% | 99.75% | 100% | 100% | 78.36 |
| 69509 | RS Umum Al-Islam H. M. Mawardi | 6 | 2024 | 87.47% | 100% | 100% | 100% | 95.31% | 0% | 45.59% | 98.67% | 77.99% | 10.74% | 99.72% | 100% | 88 |
| 69510 | RS Utama Husada Jember | 6 | 2024 | 99% | 99% | 100% | 100% | 83.64% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 85 |
| 69511 | RS Umum Daerah Sumberglagah | 6 | 2024 | 91% | 93% | 100% | 90% | 92.37% | 4.52% | 88.54% | 100% | 100% | 100% | 100% | 100% | 91.32 |
| 69512 | RS Umum Dian Husada | 6 | 2024 | 97.63% | 99% | 99.15% | 100% | 96.65% | 0% | 91.93% | 100% | 99.72% | 98.79% | 100% | 98.32% | 0 |
| 69513 | RS Umum Jasem | 6 | 2024 | 86.43% | 96% | 100% | 0% | 75.18% | 0% | 74.69% | 84.62% | 88.88% | 0% | 100% | 95.65% | 0 |
| 69514 | RS Umum Assakinah Medika | 6 | 2024 | 100% | 100% | 100% | 12.5% | 99.17% | 0% | 96.45% | 100% | 75.12% | 100% | 100% | 100% | 312 |
| 69515 | RS Islam Sakinah | 6 | 2024 | 85.88% | 100% | 100% | 81.08% | 80.36% | 2.45% | 94.14% | 100% | 93.92% | 90.45% | 100% | 100% | 83.8 |
| 69516 | RS Islam Lumajang | 6 | 2024 | 91.26% | 94% | 100% | 100% | 100% | 0% | 89.64% | 100% | 97.26% | 78% | 100% | 100% | 77.78 |
| 69517 | RS Umum Wava Husada | 6 | 2024 | 99.16% | 100% | 99.89% | 93.28% | 98.16% | 2.91% | 61.98% | 97.66% | 80.05% | 88% | 99.89% | 100% | 89.55 |
| 69518 | RS Umum Daerah Sidoarjo Barat | 6 | 2024 | 86.5% | 96% | 100% | 100% | 79.69% | 0% | 97.71% | 97.75% | 94.38% | 100% | 100% | 100% | 94.87 |
| 69519 | RS Putra Waspada Tulungagung | 6 | 2024 | 85.85% | 84% | 99.84% | 0% | 93.62% | 10.74% | 62.51% | 100% | 95.65% | 100% | 100% | 100% | 86 |
| 69520 | RS Umum Abdhi Famili | 6 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 99.42% | 100% | 100% | 98 |
| 69521 | RS Umum Daerah Srengat Kab. Blitar | 6 | 2024 | 85.83% | 94% | 100% | 100% | 73.23% | 0% | 90.67% | 100% | 95.33% | 86.67% | 100% | 84.62% | 88.19 |
| 69522 | RS Ibu dan Anak Jatimed | 6 | 2024 | 90% | 60% | 100% | 0% | 93.94% | 0% | 85% | 80% | 100% | 90% | 0% | 0% | 100 |
| 69523 | RS Djatiroto | 6 | 2024 | 94.19% | 100% | 100% | 100% | 81.47% | 0% | 63.66% | 100% | 84.36% | 82.86% | 100% | 100% | 86 |
| 69524 | RS Gigi dan Mulut Universitas Jember | 6 | 2024 | 94.93% | 92% | 98.14% | 0% | 0% | 0% | 0% | 0% | 75.32% | 0% | 0% | 0% | 82.5 |
| 69525 | RS Umum Daerah Kanjuruhan Kepanjen Kab. Malang | 6 | 2024 | 99.63% | 88% | 99.52% | 0% | 81.75% | 0% | 98.68% | 100% | 88.6% | 91.43% | 100% | 100% | 86.6 |
| 69526 | RS Umum Fatimah Lamongan | 6 | 2024 | 93.16% | 99% | 98.18% | 100% | 96.88% | 0% | 81.81% | 100% | 82.28% | 95.6% | 100% | 100% | 92 |
| 69527 | RS Umum Medika Utama | 6 | 2024 | 99.5% | 100% | 100% | 100% | 94% | 0% | 100% | 100% | 99.41% | 100% | 100% | 100% | 88 |
| 69528 | RS Mawaddah Medika | 6 | 2024 | 83.5% | 100% | 100% | 50% | 88.28% | 0% | 78.44% | 100% | 92% | 65.33% | 95.66% | 100% | 0 |
| 69529 | RS Elizabeth | 6 | 2024 | 92.5% | 100% | 100% | 91.67% | 91.64% | 0% | 100% | 100% | 98.93% | 97.8% | 100% | 100% | 89 |
| 69530 | RS Sido Waras | 6 | 2024 | 92.92% | 90% | 100% | 0% | 82.26% | 0% | 44.14% | 100% | 99.23% | 100% | 100% | 100% | 82.5 |
| 69531 | RS Umum dr. H.Koesnadi Bondowoso | 6 | 2024 | 88.83% | 99% | 98.07% | 100% | 56.97% | 0% | 86.57% | 95.61% | 95.86% | 99.01% | 93.89% | 100% | 88.5 |
| 69532 | RS Umum Wava Husada Kesamben | 6 | 2024 | 97.81% | 98% | 100% | 100% | 95.12% | 0% | 95.49% | 100% | 100% | 100% | 100% | 100% | 89.5 |
| 69533 | RS Tk. III Baladhika Husada Jember | 6 | 2024 | 95% | 98% | 96% | 93.33% | 94.67% | 5% | 96.67% | 93.33% | 96% | 96.67% | 100% | 100% | 0 |
| 69534 | RS Perkebunan PTPN X (Persero) Jember | 6 | 2024 | 97.04% | 100% | 100% | 100% | 90% | 1.42% | 97.04% | 100% | 97.12% | 100% | 100% | 100% | 93.5 |
| 69535 | RS Umum Usada | 6 | 2024 | 98.5% | 95% | 95% | 100% | 95% | 0% | 90% | 100% | 97.5% | 97.5% | 100% | 86.67% | 80 |
| 69536 | RS Marsudi Waluyo | 6 | 2024 | 92.01% | 100% | 100% | 0% | 91.14% | 0% | 100% | 100% | 100% | 97.87% | 100% | 100% | 92.33 |
| 69537 | RS Dharma Husada | 6 | 2024 | 93.38% | 100% | 100% | 100% | 92.31% | 0% | 90.91% | 100% | 89.61% | 93.51% | 100% | 100% | 0 |
| 69538 | RS Bhayangkara Bondowoso | 6 | 2024 | 93% | 100% | 100% | 96.77% | 98.04% | 0% | 100% | 100% | 98.67% | 80% | 91.84% | 89% | 88 |
| 69539 | RS Ibu dan Anak Kirana | 6 | 2024 | 93.97% | 95% | 100% | 100% | 83.33% | 0% | 50% | 100% | 94.78% | 75% | 100% | 100% | 79.95 |
| 69540 | RS Mutiara Hati Mojokerto | 6 | 2024 | 90.23% | 92% | 100% | 100% | 82.27% | 2.53% | 80.61% | 100% | 99.78% | 81.82% | 95.45% | 80% | 79.3 |
| 69541 | RS Umum Kartini | 6 | 2024 | 97.58% | 100% | 100% | 100% | 97.93% | 0% | 52.76% | 100% | 44.67% | 89.77% | 100% | 100% | 84.56 |
| 69542 | RS Umum Mitra Keluarga Waru | 6 | 2024 | 100% | 100% | 100% | 0% | 97.33% | 4.62% | 95.64% | 100% | 100% | 100% | 100% | 100% | 98.06 |
| 69543 | RS Ibu dan Anak Amanda | 6 | 2024 | 84.87% | 87% | 93.68% | 75% | 65.75% | 22.22% | 67.43% | 100% | 83.72% | 100% | 89.81% | 77.78% | 76 |
| 69544 | RS Umum Aura Syifa | 6 | 2024 | 90% | 96% | 100% | 100% | 82.26% | 0% | 81.25% | 100% | 92.53% | 86.05% | 100% | 100% | 84 |
| 69545 | RS Umum Rahayu Medika | 6 | 2024 | 97.5% | 90% | 100% | 100% | 92.75% | 0% | 94% | 89.6% | 95.3% | 95.29% | 100% | 83.33% | 93 |
| 69546 | RS Ibu dan Anak Kasih Bunda | 6 | 2024 | 94.15% | 100% | 100% | 100% | 99.75% | 0% | 90% | 100% | 99.51% | 100% | 100% | 100% | 96.3 |
| 69547 | RS Paru Jember | 6 | 2024 | 94% | 83% | 100% | 0% | 100% | 2.45% | 96.83% | 100% | 99.72% | 0% | 97.88% | 100% | 0 |
| 69548 | RS Umum Daerah Lawang | 6 | 2024 | 71.78% | 82% | 100% | 0% | 98% | 0% | 93.14% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69549 | RS Umum Muhammadiyah Lumajang | 6 | 2024 | 94.5% | 100% | 92.31% | 100% | 100% | 0% | 79.56% | 100% | 82.6% | 91.24% | 93.43% | 100% | 82 |
| 69550 | RS Umum Anwar Medika | 6 | 2024 | 93% | 100% | 100% | 0% | 95.2% | 0% | 78.35% | 100% | 100% | 100% | 100% | 75% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.