Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 69501 | RS Columbia Asia Medan | 9 | 2024 | - | 99.61% | 100% | 100% | 0% | 76.19% | 0% | 63.7% | 100% | 0% | 100% | 94.52% | 100% | 0 |
| 69502 | RS Umum Amalia Medika | 9 | 2024 | 10-08-2024 | 90% | 99% | 76.67% | 91.43% | 78.68% | 3.83% | 89.68% | 100% | 99.96% | 47.73% | 100% | 100% | 0 |
| 69503 | RSUP Dr. M. Djamil | 9 | 2024 | 10-10-2024 | 91.48% | 100% | 100% | 80% | 92.17% | 5.55% | 87.21% | 92.38% | 99.9% | 100% | 100% | 100% | 0 |
| 69504 | RS Paru Sumatera Barat | 9 | 2024 | 10-10-2024 | 66% | 84% | 100% | 0% | 78.85% | 0% | 100% | 100% | 92.11% | 100% | 86.67% | 100% | 0 |
| 69505 | RS Umum Daerah Ujung Gading | 9 | 2024 | 10-09-2024 | 99.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 98.81% | 100% | 100% | 100% | 0 |
| 69506 | RS Khusus Gigi dan Mulut Baiturrahmah | 9 | 2024 | 01-01-1970 | 86.94% | 90% | 100% | 0% | 96.76% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 69507 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 9 | 2024 | 10-09-2024 | 83.46% | 94% | 100% | 100% | 54.71% | 1.55% | 93.39% | 100% | 99.78% | 90% | 100% | 100% | 0 |
| 69508 | RS Umum Daerah Petala Bumi | 9 | 2024 | 10-07-2024 | 77.5% | 90% | 100% | 100% | 64.96% | 2.38% | 60.31% | 100% | 92.66% | 0% | 100% | 87.5% | 0 |
| 69509 | RS Type D Perawang | 9 | 2024 | 10-09-2024 | 86.63% | 86% | 100% | 100% | 85.37% | 0% | 85.59% | 100% | 84.11% | 90.62% | 100% | 0% | 0 |
| 69510 | RS Ibu dan Anak Rezki Bunda | 9 | 2024 | 10-09-2024 | 92.74% | 100% | 100% | 100% | 85.67% | 2.9% | 94.22% | 100% | 95.71% | 93.46% | 100% | 0% | 0 |
| 69511 | RS Ibu dan Anak Cicik | 9 | 2024 | 10-09-2024 | 85.87% | 97% | 100% | 100% | 74.29% | 3.19% | 46.76% | 100% | 99.75% | 0% | 100% | 0% | 0 |
| 69512 | RS Umum Haji Medan | 9 | 2024 | 10-10-2024 | 85.37% | 92% | 100% | 100% | 82.49% | 42.86% | 82.71% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69513 | RS Umum Daerah Bangkinang | 9 | 2024 | 10-07-2024 | 97.26% | 94% | 100% | 0% | 26.4% | 0% | 86.47% | 100% | 89.65% | 92.31% | 100% | 100% | 0 |
| 69514 | RS Umum Indah | 9 | 2024 | 10-06-2024 | 99.75% | 100% | 100% | 100% | 97.61% | 0% | 98.11% | 100% | 98.41% | 100% | 100% | 100% | 0 |
| 69515 | RS Ibu dan Anak Murni Teguh Rosiva | 9 | 2024 | 10-10-2024 | 85.93% | 99% | 100% | 0% | 77.84% | 0% | 92.24% | 100% | 98.13% | 0% | 97.25% | 100% | 0 |
| 69516 | RS Umum Daerah dr. Achmad Darwis | 9 | 2024 | - | 98.66% | 99% | 100% | 100% | 77.2% | 0% | 97.74% | 100% | 100% | 0% | 96.03% | 100% | 0 |
| 69517 | RS Umum Tandun | 9 | 2024 | 10-08-2024 | 94.71% | 100% | 100% | 0% | 20.48% | 0% | 94.49% | 100% | 54.88% | 89.02% | 100% | 0% | 0 |
| 69518 | RS Umum Yos Sudarso | 9 | 2024 | 10-05-2024 | 93.02% | 97% | 100% | 0% | 84.21% | 5.26% | 68.59% | 100% | 83.57% | 100% | 96.55% | 100% | 0 |
| 69519 | RS Umum Bunda Padang | 9 | 2024 | 10-09-2024 | 91.99% | 100% | 100% | 100% | 91.5% | 2.7% | 52.96% | 100% | 82.28% | 0% | 100% | 100% | 0 |
| 69520 | RS Umum Wulan Windy | 9 | 2024 | 10-07-2024 | 90.84% | 100% | 100% | 100% | 84.92% | 10% | 82.31% | 100% | 100% | 92.65% | 100% | 100% | 0 |
| 69521 | RS Umum Daerah Indrasari Rengat | 9 | 2024 | 10-05-2024 | 81.5% | 86% | 100% | 100% | 33.1% | 2.86% | 100% | 100% | 98.61% | 50% | 100% | 0% | 0 |
| 69522 | RS Umum Permata Hati | 9 | 2024 | 10-07-2024 | 81% | 95% | 100% | 33.33% | 84.17% | 0% | 63.08% | 100% | 99.52% | 100% | 100% | 100% | 0 |
| 69523 | RS Umum Eka Hospital Pekanbaru | 9 | 2024 | 10-10-2024 | 99.92% | 100% | 100% | % | 80.14% | 4.17% | 89.18% | 100% | 100% | 93.22% | 100% | 100% | 0 |
| 69524 | RS Umum Universitas Sumatera Utara | 9 | 2024 | 10-08-2024 | 96% | 100% | 100% | 100% | 85% | 4% | 50% | 100% | 79% | 85.19% | 100% | 80% | 0 |
| 69525 | RS Umum Daerah Kabupaten Sijunjung | 9 | 2024 | 10-10-2024 | 91.89% | 94% | 97.17% | 57.14% | 49.19% | 0% | 88.16% | 99.19% | 90.01% | 75% | 91.83% | 93.02% | 0 |
| 69526 | RS Umum Kasih Ibu Rengat | 9 | 2024 | 10-10-2024 | 90.46% | 93% | 93.1% | 0% | 94.42% | 0% | 87.22% | 100% | 92.33% | 86.3% | 100% | 100% | 0 |
| 69527 | RS Khusus Mata Regina Eye Center | 9 | 2024 | 05-01-2025 | 94.75% | 95% | 100% | 0% | 72.58% | 3.29% | 91.89% | 100% | 91.02% | 0% | 100% | 0% | 0 |
| 69528 | RS Umum Siloam Dhirga Surya | 9 | 2024 | 10-10-2024 | 95.5% | 100% | 100% | 0% | 99.46% | 4.5% | 87.5% | 100% | 100% | 23.81% | 100% | 95.83% | 0 |
| 69529 | RS Ibu dan Anak Safira | 9 | 2024 | 01-01-1970 | 99.5% | 100% | 100% | 100% | 83.33% | 0% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69530 | RS Khusus Mata Padang Eye Center | 9 | 2024 | 10-09-2024 | 92.65% | 100% | 100% | % | 95.48% | 1.12% | 97.74% | 0% | 100% | 100% | 100% | 100% | 0 |
| 69531 | RS Umum Madani | 9 | 2024 | 10-10-2024 | 85.5% | 98% | 100% | 80% | 80.01% | 4.88% | 80.07% | 100% | 88.75% | 81.85% | 100% | 100% | 0 |
| 69532 | RS Khusus Ibu dan Anak Haryanda | 9 | 2024 | 10-10-2024 | 95% | 100% | 100% | 100% | 92.5% | 0% | 93.33% | 100% | 90% | 100% | 100% | 100% | 0 |
| 69533 | RS Muizzah | 9 | 2024 | 10-09-2024 | 100% | 100% | 100% | 90% | 95% | 0% | 90% | 100% | 90% | 100% | 100% | 100% | 0 |
| 69534 | RS Umum Daerah Kec.Mandau | 9 | 2024 | 10-09-2024 | 92% | 94% | 100% | 0% | 89.5% | 70% | 98.7% | 100% | 99.48% | 94.44% | 100% | 100% | 0 |
| 69535 | RS Umum Martha Friska Multatuli | 9 | 2024 | 10-10-2024 | 87% | 100% | 100% | 95.08% | 53.41% | 5.52% | 50.26% | 100% | 95.07% | 100% | 100% | 100% | 0 |
| 69536 | RS Umum Tere Margareth | 9 | 2024 | 10-07-2024 | 96.67% | 96% | 100% | 100% | 95.45% | 0% | 93.02% | 100% | 92.11% | 93.15% | 100% | 100% | 0 |
| 69537 | RS Umum Daerah Puri Husada Tembilahan | 9 | 2024 | 10-09-2024 | 99.26% | 100% | 99.86% | 6.67% | 80% | 14.33% | 100% | 98.76% | 100% | 100% | 100% | 100% | 0 |
| 69538 | RS Khusus Mata SMEC | 9 | 2024 | 10-10-2024 | 99% | 100% | 100% | 0% | 98.62% | 0% | 100% | 100% | 97.79% | 100% | 100% | 100% | 0 |
| 69539 | RS Umum Daerah Prof. Dr. M.A. Hanafiah | 9 | 2024 | 10-10-2024 | 85.82% | 83% | 96.88% | 80% | 32.84% | 0% | 99.61% | 74.38% | 95.68% | 96.67% | 100% | 100% | 0 |
| 69540 | RS Umum Daerah Tengku Sulung | 9 | 2024 | 10-10-2024 | 95.83% | 96% | 94.86% | 100% | 85.63% | 0% | 94.17% | 100% | 85.19% | 100% | 97.67% | 100% | 0 |
| 69541 | RS Umum Daerah Kabupaten Kepulauan Meranti | 9 | 2024 | 10-09-2024 | 88.4% | 100% | 100% | 0% | 78.47% | 0% | 100% | 100% | 98.49% | 100% | 100% | 100% | 0 |
| 69542 | RS Islam Siti Rahmah | 9 | 2024 | 10-10-2024 | 84.58% | 95% | 100% | 100% | 61.86% | 6.25% | 51.67% | 100% | 89.73% | 100% | 100% | 100% | 0 |
| 69543 | RS Umum Islam Ibnu Sina | 9 | 2024 | 10-04-2024 | 90.43% | 100% | 100% | 100% | 95.49% | 0.51% | 90.54% | 100% | 93.75% | 80.71% | 100% | 100% | 0 |
| 69544 | RS Umum Bunda Thamrin | 9 | 2024 | 10-09-2024 | 97.48% | 100% | 100% | 100% | 80.46% | 0.38% | 58.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69545 | RS 3M Plus | 9 | 2024 | 10-08-2024 | 90% | 100% | 95.45% | 50% | 77.27% | 1.37% | 92.19% | 100% | 100% | 0% | 100% | 100% | 0 |
| 69546 | RS Umum Murni Teguh Memorial Hospital | 9 | 2024 | 10-10-2024 | 93.61% | 100% | 100% | 100% | 79.45% | 4.03% | 53.41% | 100% | 99.94% | 98.83% | 98.49% | 92.59% | 0 |
| 69547 | RS Umum Harapan Ibunda | 9 | 2024 | - | 78.5% | 80% | 81.92% | 100% | 92.71% | 100% | 97.28% | 100% | 95.9% | 85.71% | 90.91% | 100% | 0 |
| 69548 | RS Umum Daerah Sungai Dareh | 9 | 2024 | 10-07-2024 | 79.72% | 74% | 100% | 37.5% | 16.59% | 0% | 100% | 100% | 96.93% | 31.25% | 93.75% | 100% | 0 |
| 69549 | RS Umum Syafira | 9 | 2024 | 10-07-2024 | 81.6% | 83% | 100% | 44.44% | 96.61% | 6.72% | 67.82% | 100% | 99.03% | 100% | 100% | 100% | 0 |
| 69550 | RS Ibunda | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 97.61% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.