Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 69701 | RS Umum Daerah Karawang | 9 | 2024 | 10-08-2024 | 87.72% | 98% | 100% | 100% | 54.16% | 18.9% | 99.09% | 100% | 99.94% | 89.29% | 100% | 100% | 0 |
| 69702 | RS Umum Siloam Hospitals Bogor | 9 | 2024 | 10-09-2024 | 100% | 100% | 99.75% | 0% | 0% | 3.17% | 71.58% | 100% | 0% | 100% | 100% | 94.87% | 0 |
| 69703 | RS Umum Bunda Margonda | 9 | 2024 | 10-04-2024 | 85.56% | 97% | 99.97% | 100% | 64.69% | 0.41% | 63.85% | 100% | 98.97% | 63.89% | 100% | 100% | 0 |
| 69704 | RS Umum dr. Abdul Radjak Purwakarta | 9 | 2024 | 10-10-2024 | 93.02% | 99% | 97.85% | 100% | 70.01% | 6.21% | 70.09% | 100% | 88.04% | 80% | 96.25% | 100% | 0 |
| 69705 | RS Umum Nurhayati Garut | 9 | 2024 | 10-02-2024 | 87.5% | 92% | 100% | 100% | 100% | 0% | 90% | 100% | 97% | 90% | 97.2% | 100% | 0 |
| 69706 | RS Pertamina Cirebon | 9 | 2024 | 10-10-2024 | 88.5% | 100% | 100% | 100% | 89.06% | 0% | 77.02% | 100% | 81.02% | 77.78% | 100% | 100% | 0 |
| 69707 | RS Umum Pertamina Balongan Indramayu | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 0% | 99.02% | 0% | 100% | 100% | 87.46% | 100% | 100% | 0% | 0 |
| 69708 | RS Umum Daerah 45 Kuningan | 9 | 2024 | 10-09-2024 | 96.41% | 93% | 96.76% | 0% | 62.41% | 0.9% | 88.74% | 97.66% | 85.15% | 0% | 99.37% | 100% | 0 |
| 69709 | RS Umum Meilia | 9 | 2024 | 10-09-2024 | 89% | 94% | 99.96% | 100% | 52.04% | 0% | 41.72% | 99.19% | 98.8% | 80% | 100% | 100% | 0 |
| 69710 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 9 | 2024 | 10-03-2024 | 96.88% | 99% | 100% | 0% | 8.22% | 0% | 75.3% | 100% | 70% | 60% | 100% | 100% | 0 |
| 69711 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 9 | 2024 | 10-10-2024 | 91.33% | 100% | 98.66% | 66.67% | 91.88% | 0% | 84.38% | 100% | 9.72% | 95.6% | 96.97% | 100% | 0 |
| 69712 | RS Umum Santa Theresia | 9 | 2024 | 10-10-2024 | 87.06% | 88% | 98.11% | 0% | 81.7% | 2.82% | 87.33% | 96.05% | 92.1% | 95.37% | 97.96% | 100% | 0 |
| 69713 | RS Umum Sansani | 9 | 2024 | 10-11-2024 | 99.44% | 100% | 100% | 99.4% | 98.65% | 0% | 100% | 100% | 96.03% | 100% | 100% | 100% | 0 |
| 69714 | RS AR Bunda Kota Prabumulih | 9 | 2024 | 10-01-2024 | 85.02% | 88% | 97.71% | 100% | 87.97% | 0% | 95.81% | 100% | 86.21% | 88.39% | 95.21% | 100% | 0 |
| 69715 | RS Umum Daerah Bengkulu Tengah | 9 | 2024 | 10-09-2024 | 83.33% | 76% | 100% | 0% | 82.76% | 100% | 100% | 100% | 99.6% | 100% | 100% | 0% | 0 |
| 69716 | RS Umum Myria Palembang | 9 | 2024 | 10-08-2024 | 100% | 100% | 99.64% | 100% | 49.59% | 4.76% | 79.28% | 100% | 97.77% | 80.78% | 100% | 100% | 0 |
| 69717 | RS Prof. Dr. Tabrani | 9 | 2024 | 10-10-2024 | 85.53% | 94% | 98.76% | 0% | 89.94% | 0% | 77.86% | 100% | 86.73% | 76.92% | 100% | 100% | 0 |
| 69718 | RS Siloam Silampari | 9 | 2024 | 10-09-2024 | 98.16% | 97% | 100% | 0% | 34.52% | 0% | 85.16% | 100% | 89% | 100% | 100% | 90.48% | 0 |
| 69719 | RS Umum Kambang | 9 | 2024 | 10-10-2024 | 92.5% | 100% | 100% | 84.21% | 79.71% | 0% | 54.36% | 100% | 100% | 80% | 93.08% | 88.89% | 0 |
| 69720 | RS Bhayangkara Jambi | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 100% | 91.5% | 0.5% | 79.26% | 100% | 83.08% | 90% | 100% | 100% | 0 |
| 69721 | RS Umum Daerah Palembang Bari | 9 | 2024 | 10-07-2024 | 85.86% | 100% | 100% | 100% | 94.83% | 0% | 100% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 69722 | RS Ibu dan Anak Dwi Sari | 9 | 2024 | 10-10-2024 | 90.24% | 100% | 100% | 66.67% | 98.62% | 1.91% | 98.41% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69723 | RS Umum Daerah Harapan dan Doa | 9 | 2024 | 10-07-2024 | 87.5% | 94% | 94.71% | 100% | 69.23% | 0% | 94.81% | 100% | 89.39% | 93.28% | 87.47% | 100% | 0 |
| 69724 | RS Siloam Jambi | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 100% | 59.54% | 0.65% | 69.69% | 100% | 99.47% | 42.86% | 100% | 100% | 0 |
| 69725 | RS Umum Charitas Hospital Palembang | 9 | 2024 | 10-07-2024 | 93.12% | 100% | 99.88% | 42.86% | 82.65% | 5.24% | 64.69% | 100% | 95.82% | 100% | 100% | 100% | 0 |
| 69726 | RS Ibu dan Anak Andini | 9 | 2024 | 10-09-2024 | 86% | 100% | 100% | 100% | 80% | 100% | 100% | 100% | 0% | 82% | 100% | 80% | 0 |
| 69727 | RS Umum Awal Bros Pekanbaru | 9 | 2024 | 10-08-2024 | 97.89% | 100% | 100% | 0% | 45.18% | 2.76% | 85.82% | 100% | 84.82% | 94.48% | 100% | 100% | 0 |
| 69728 | RS Umum Ummi Bengkulu | 9 | 2024 | 10-10-2024 | 90.35% | 97% | 100% | 72.5% | 69.32% | 0% | 97.43% | 100% | 99.88% | 72.87% | 100% | 100% | 0 |
| 69729 | RS Jabal Rahmah Medika | 9 | 2024 | 10-04-2024 | 94.32% | 100% | 100% | 100% | 70.04% | 0% | 70.01% | 100% | 100% | 70% | 100% | 100% | 0 |
| 69730 | RS Umum Daerah Basemah Kota Pagar Alam | 9 | 2024 | 10-10-2024 | 82.5% | 83% | 80% | 100% | 86% | 0% | 97% | 98.96% | 100% | 73.33% | 83.33% | 75% | 0 |
| 69731 | RS Umum Daerah H. Abdul Manap | 9 | 2024 | 10-01-2024 | 92.82% | 95% | 99.4% | 0% | 77.03% | 0% | 70.89% | 100% | 95.94% | 90.2% | 97.48% | 100% | 0 |
| 69732 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 9 | 2024 | 10-07-2024 | 88.53% | 98% | 100% | 0% | 66.57% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 69733 | RS Umum Pusat Dr. Rivai Abdullah | 9 | 2024 | 10-10-2024 | 98.74% | 100% | 100% | 0% | 55.98% | 0% | 81.28% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69734 | RS Umum Daerah Raden Mattaher Jambi | 9 | 2024 | 10-07-2024 | 95.56% | 100% | 98.48% | 66.67% | 71.49% | 6.28% | 91.09% | 90.7% | 99.05% | 74.6% | 96.35% | 100% | 0 |
| 69735 | RS Eria | 9 | 2024 | 10-09-2024 | 92% | 93% | 96.77% | 78.57% | 71.43% | 1.33% | 83.33% | 94.74% | 94.29% | 73.33% | 97.33% | 75% | 0 |
| 69736 | Charitas Hospital Kenten | 9 | 2024 | 10-08-2024 | 90.05% | 100% | 91.53% | 100% | 35.19% | 0% | 43.39% | 100% | 91.62% | 100% | 100% | 100% | 0 |
| 69737 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 9 | 2024 | 10-09-2024 | 85.62% | 99% | 100% | % | 81.76% | % | 98.48% | 100% | 100% | 0% | 100% | 0% | 0 |
| 69738 | RS Ibu dan Anak Rika Amelia | 9 | 2024 | 10-09-2024 | 87% | 100% | 100% | 90% | 100% | 1% | 88% | 100% | 84% | 84% | 100% | 100% | 0 |
| 69739 | RS Umum Pertamina Palembang | 9 | 2024 | 10-03-2024 | 95.32% | 100% | 99.75% | 91.67% | 100% | 81.09% | 81.09% | 100% | 92.86% | 100% | 100% | 100% | 0 |
| 69740 | RS Hermina Palembang | 9 | 2024 | 10-08-2024 | 95% | 98% | 100% | 100% | 91.67% | 0.38% | 93.33% | 100% | 100% | 92.26% | 100% | 100% | 0 |
| 69741 | RS Ibu dan Anak Annisa | 9 | 2024 | 10-10-2024 | 87.93% | 100% | 100% | 97.96% | 98.41% | 100% | 90.84% | 100% | 99.35% | 97.14% | 100% | 100% | 0 |
| 69742 | RS Muhammadiyah Palembang | 9 | 2024 | 10-04-2024 | 99.71% | 100% | 100% | 0% | 84.76% | 0.97% | 58.69% | 100% | 100% | 92.16% | 100% | 100% | 0 |
| 69743 | RS Umum Bunda Palembang | 9 | 2024 | 10-10-2024 | 88% | 86% | 98% | 86.96% | 85% | 20% | 96% | 90% | 90% | 86% | 98% | 100% | 0 |
| 69744 | RS Jiwa Daerah Provinsi Jambi | 9 | 2024 | 10-09-2024 | 89.21% | 100% | 100% | % | 97.45% | % | 85.93% | 0% | 100% | 65.33% | 100% | 0% | 0 |
| 69745 | RS Umum Pekanbaru Medical Center | 9 | 2024 | 10-08-2024 | 75% | 64% | 100% | 83.33% | 80.99% | 4.23% | 49.73% | 100% | 86.38% | 0% | 100% | 0% | 0 |
| 69746 | RS Umum dr. AK. Gani Kota Palembang | 9 | 2024 | 10-04-2024 | 94.46% | 99% | 100% | 100% | 64.37% | 0% | 79.8% | 100% | 99.59% | 100% | 100% | 100% | 0 |
| 69747 | RS Umum Pusri Palembang | 9 | 2024 | 10-07-2024 | 88.83% | 100% | 100% | 100% | 85.07% | 0.93% | 87.08% | 100% | 98.96% | 90.16% | 100% | 100% | 0 |
| 69748 | RS AR Bunda Kota Lubuk Linggau | 9 | 2024 | 10-08-2024 | 94.82% | 100% | 100% | 100% | 80.11% | 0% | 90.81% | 100% | 100% | 81.08% | 100% | 100% | 0 |
| 69749 | RS Umum Sriwijaya | 9 | 2024 | - | 82% | 100% | 100% | 100% | 77% | 0% | 88.57% | 100% | 88.25% | 83% | 100% | 100% | 0 |
| 69750 | RS Tk. III 02.06.01 dr. Bratanata | 9 | 2024 | 10-10-2024 | 99.38% | 98% | 99.24% | 100% | 86.89% | 0% | 72.85% | 100% | 99.98% | 100% | 92.1% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.