Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 69801 | RS Umum Daerah Arga Makmur | 9 | 2024 | 10-08-2024 | 87.5% | 89% | 92.86% | 10% | 25.09% | 19.84% | 98.95% | 100% | 85.2% | 0% | 94.25% | 0% | 0 |
| 69802 | RS Raudhah | 9 | 2024 | 10-07-2024 | 97.85% | 93% | 100% | 100% | 88.08% | 0% | 80% | 94.12% | 91.1% | 83.33% | 100% | 100% | 0 |
| 69803 | RS Ibu dan Anak Karunia Indah Medika | 9 | 2024 | 10-09-2024 | 100% | 100% | 100% | 100% | 92.39% | 0% | 67.61% | 100% | 90.88% | 15.79% | 100% | 100% | 0 |
| 69804 | RS Umum Trijaya Medical Center | 9 | 2024 | 10-07-2024 | 91% | 100% | 100% | 100% | 92.93% | 0% | 80% | 100% | 100% | 100% | 100% | 0% | 0 |
| 69805 | RS Ibu dan Anak Az-Zahra Palembang | 9 | 2024 | 10-06-2024 | 97.7% | 100% | 100% | 100% | 97.05% | 0% | 81.43% | 100% | 88.1% | 100% | 100% | 100% | 0 |
| 69806 | RS Umum Daerah Ahmad Ripin | 9 | 2024 | - | 98% | 97% | 100% | 0% | 99.44% | 0% | 98.06% | 96.3% | 96.53% | 95% | 100% | 0% | 0 |
| 69807 | RS Umum Daerah Kolonel Abundjani/Bangko | 9 | 2024 | 10-09-2024 | 98.72% | 99% | 97.6% | 40% | 56.64% | 0% | 99.42% | 100% | 97.46% | 0% | 100% | 100% | 0 |
| 69808 | RS Umum Daerah Hasanuddin Damrah Manna | 9 | 2024 | 10-10-2024 | 85% | 91% | 100% | 100% | 87.5% | 0% | 93.75% | 100% | 100% | 86.05% | 100% | 85.94% | 0 |
| 69809 | RS Umum Daerah Kayuagung | 9 | 2024 | 01-01-1970 | 100% | 96% | 100% | 78.43% | 75.5% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69810 | RS Umum Daerah Sultan Thaha Saifuddin | 9 | 2024 | 10-09-2024 | 90% | 93% | 98.1% | 100% | 64.73% | 0% | 100% | 0% | 97.91% | 0% | 84.68% | 100% | 0 |
| 69811 | RS Mitra | 9 | 2024 | 10-09-2024 | 94.74% | 100% | 100% | 75% | 80% | 4.72% | 85.47% | 91.67% | 96.3% | 89.11% | 100% | 100% | 0 |
| 69812 | RS Islam At-Taqwa Gumawang | 9 | 2024 | 10-08-2024 | 88.5% | 92% | 85% | 91.3% | 71.84% | 100% | 89.23% | 100% | 93.55% | 0% | 100% | 100% | 0 |
| 69813 | RS Bhayangkara M. Hasan Palembang | 9 | 2024 | 10-06-2024 | 94.29% | 93% | 98.12% | 100% | 84.49% | 1.32% | 98.41% | 100% | 99.85% | 98.59% | 99.09% | 100% | 0 |
| 69814 | RS Umum Daerah Petanang | 9 | 2024 | 10-04-2024 | 85.96% | 86% | 76.19% | 0% | 82.61% | 0% | 0% | 0% | 92.31% | 0% | 0% | 100% | 0 |
| 69815 | RS Khusus Mata Pekanbaru Eye Center | 9 | 2024 | 10-08-2024 | 96.49% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 69816 | Charitas Hospital Belitang | 9 | 2024 | 01-01-1970 | 85.27% | 100% | 100% | 100% | 100% | 1% | 95.62% | 100% | 99.93% | 100% | 100% | 100% | 0 |
| 69817 | RS Umum Daerah Lebong | 9 | 2024 | 10-08-2024 | 95.86% | 100% | 100% | 100% | 79.74% | % | 100% | 100% | 97.82% | 100% | 100% | 100% | 0 |
| 69818 | RS Umum Awal Bros Panam | 9 | 2024 | 10-08-2024 | 86.22% | 99% | 100% | 0% | 69.49% | 9.52% | 76.46% | 100% | 100% | 95.14% | 100% | 100% | 0 |
| 69819 | RS Umum Daerah H. Hanafie | 9 | 2024 | 01-08-2025 | 91.33% | 96% | 100% | 100% | 100% | 4.58% | 100% | 100% | 88.28% | 100% | 100% | 100% | 0 |
| 69820 | RS Umum Daerah Ogan Komering Ulu Timur | 9 | 2024 | 01-01-1970 | 94.5% | 97% | 100% | 78.34% | 83.91% | 29.55% | 94.57% | 90.08% | 73.83% | 78.77% | 100% | 100% | 0 |
| 69821 | RS Pertamina Kota Prabumulih | 9 | 2024 | 10-07-2024 | 96.64% | 98% | 100% | 100% | 87.79% | 0% | 93.97% | 100% | 85.21% | 88% | 100% | 100% | 0 |
| 69822 | RS Umum Daerah Nurdin Hamzah | 9 | 2024 | 10-10-2024 | 82.73% | 91% | 100% | 100% | 76.16% | 0% | 84.56% | 100% | 98.44% | 79.46% | 100% | 0% | 0 |
| 69823 | RS Ibu dan Anak Zainab | 9 | 2024 | 10-10-2024 | 84.71% | 96% | 100% | 100% | 72.69% | 0% | 82.5% | 100% | 98.65% | 93.75% | 100% | 100% | 0 |
| 69824 | RS Umum Mahyuzahra | 9 | 2024 | - | 87.5% | 100% | 100% | % | 100% | % | 87.5% | 100% | 87.5% | 87.5% | 100% | 100% | 0 |
| 69825 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 9 | 2024 | 01-01-1970 | 86.5% | 100% | 100% | 0% | 80.71% | 4.55% | 96.3% | 100% | 100% | 91.88% | 100% | 100% | 0 |
| 69826 | RS Umum Daerah Kepahiang | 9 | 2024 | 10-03-2024 | 82.33% | 89% | 100% | 81.25% | 83.74% | 2.78% | 89.37% | 100% | 99.57% | 86.15% | 100% | 100% | 0 |
| 69827 | RS Ar-Royyan | 9 | 2024 | 01-01-1970 | 100% | 100% | 95.09% | 7.14% | 96.47% | 1.3% | 91.94% | 98.45% | 97.25% | 97.11% | 100% | 100% | 0 |
| 69828 | RS Ibu dan Anak Annisa | 9 | 2024 | 10-07-2024 | 89% | 100% | 100% | 100% | 82.73% | 3.45% | 85.83% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 69829 | RS Umum Permata Hati | 9 | 2024 | 10-08-2024 | 92.65% | 100% | 100% | 100% | 85.01% | 0% | 41.28% | 100% | 100% | 100% | 92.11% | 100% | 0 |
| 69830 | RS Umum Baiturahim Jambi | 9 | 2024 | 10-10-2024 | 92.08% | 100% | 100% | 100% | 100% | 0% | 98.8% | 100% | 93.79% | 86.75% | 100% | 100% | 0 |
| 69831 | RS Umum PMI Cabang Aceh Utara | 9 | 2024 | 10-03-2024 | 94.5% | 97% | 91.11% | 100% | 90% | 0% | 70.83% | 100% | 99.05% | 85.83% | 100% | 100% | 0 |
| 69832 | RS Ibu dan Anak Ananda Lubuk Linggau | 9 | 2024 | 10-05-2024 | 98.65% | 100% | 100% | 100% | 98.92% | 1.85% | 96.21% | 100% | 95.71% | 100% | 100% | 100% | 0 |
| 69833 | RS Umum Daerah Kabupaten Empat Lawang | 9 | 2024 | 10-10-2024 | 86.24% | 90% | 91.25% | 100% | 99.04% | 2.75% | 98.59% | 100% | 100% | 83.33% | 97.5% | 81.82% | 0 |
| 69834 | RS Awal Bros A. Yani | 9 | 2024 | 10-09-2024 | 79.08% | 98% | 100% | 100% | 81.07% | 3.86% | 73.25% | 98.6% | 96.13% | 79.71% | 100% | 100% | 0 |
| 69835 | RS Umum Rimbo Medika | 9 | 2024 | 10-03-2024 | 90.5% | 87% | 94.24% | 33.33% | 89.49% | 16.67% | 88.68% | 100% | 90.91% | 83.33% | 100% | 100% | 0 |
| 69836 | RS Umum Daerah Tais Kabupaten Seluma | 9 | 2024 | 10-09-2024 | 92.5% | 100% | 100% | 0% | 94.57% | 12.5% | 80% | 77.78% | 85.9% | 92.31% | 95.65% | 86.67% | 0 |
| 69837 | RS Daerah Madani Kota Pekanbaru | 9 | 2024 | 10-10-2024 | 81.73% | 82% | 100% | 100% | 98.05% | 0% | 100% | 100% | 94.34% | 100% | 100% | 100% | 0 |
| 69838 | RS Umum Dr. Noesmir Baturaja | 9 | 2024 | 10-05-2024 | 96.4% | 97% | 100% | 100% | 100% | 0% | 96.71% | 100% | 100% | 100% | 100% | 0% | 0 |
| 69839 | RS Umum Daerah Banyuasin | 9 | 2024 | 10-10-2024 | 91.07% | 89% | 100% | 100% | 26.42% | 0% | 100% | 100% | 95.36% | 0% | 100% | 0% | 0 |
| 69840 | RS Hermina OPI Jakabaring | 9 | 2024 | 10-10-2024 | 87.5% | 96% | 100% | 100% | 61.22% | 0.39% | 97.79% | 100% | 100% | 80% | 100% | 100% | 0 |
| 69841 | RS Siloam Sriwijaya Palembang | 9 | 2024 | 10-09-2024 | 94.15% | 100% | 100% | 100% | 54.69% | 3.4% | 90% | 100% | 100% | 80% | 100% | 100% | 0 |
| 69842 | RS Umum Prima Pekanbaru | 9 | 2024 | 10-10-2024 | 97.38% | 99% | 94.03% | 100% | 80.05% | 4.74% | 81.07% | 99.35% | 81.01% | 80% | 97.89% | 100% | 0 |
| 69843 | RS Umum Fadhilah Kota Prabumulih | 9 | 2024 | 10-01-2024 | 99.5% | 100% | 100% | 100% | 100% | 2.7% | 100% | 100% | 100% | 85.44% | 100% | 100% | 0 |
| 69844 | RS Umum Melati | 9 | 2024 | 10-05-2024 | 91% | 94% | 97.87% | 100% | 71.5% | 0% | 98.78% | 100% | 96.28% | 100% | 100% | 100% | 0 |
| 69845 | RS Umum Daerah Pratama Makarti Jaya | 9 | 2024 | 10-10-2024 | 81.54% | 100% | 100% | 0% | 80.46% | 0% | 80% | 0% | 97.05% | 0% | 100% | 0% | 0 |
| 69846 | RS Umum Daerah Dr. Sobirin Kabupaten Musi Rawas | 9 | 2024 | 10-07-2024 | 90.52% | 88% | 100% | 0% | 95.41% | 0% | 100% | 100% | 100% | 70.91% | 100% | 0% | 0 |
| 69847 | Aulia Hospital | 9 | 2024 | 10-10-2024 | 78.36% | 65% | 99.29% | 35.29% | 92.35% | 30.91% | 75.68% | 100% | 100% | 96.74% | 98.38% | 100% | 0 |
| 69848 | RS Umum Universitas Riau | 9 | 2024 | 10-08-2024 | 89% | 94% | 100% | 0% | 100% | 11.11% | 90.48% | 100% | 88.55% | 50% | 100% | 100% | 0 |
| 69849 | RS Umum Daerah Sukajadi | 9 | 2024 | 10-04-2024 | 99.03% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 91.33% | 0% | 100% | 100% | 0 |
| 69850 | RS Pelabuhan Palembang | 9 | 2024 | 10-10-2024 | 90% | 100% | 100% | 100% | 92.53% | 0% | 72.04% | 100% | 99.02% | 89.13% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.