Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 69801 | RS St. Carolus Summarecon Serpong | 6 | 2024 | 96.62% | 100% | 100% | 0% | 95.6% | 0% | 85.21% | 100% | 11.48% | 0% | 92.68% | 100% | 0 |
| 69802 | RS Umum Daerah Pakuhaji | 6 | 2024 | 85% | 100% | 76.06% | 100% | 77.01% | 0% | 96.69% | 97.83% | 99.89% | 100% | 100% | 88.89% | 78.63 |
| 69803 | RS Ibu dan Anak Putri Surabaya | 6 | 2024 | 97.62% | 100% | 100% | 100% | 100% | 0% | 95.21% | 100% | 100% | 100% | 100% | 85.71% | 95 |
| 69804 | RS Permata Pamulang | 6 | 2024 | 94% | 98% | 100% | 100% | 84% | 0% | 85% | 100% | 85.1% | 84% | 100% | 100% | 89 |
| 69805 | RS Ibu dan Anak Tiara | 6 | 2024 | 70% | 97% | 100% | 0% | 74.59% | % | 82.48% | 100% | 99.98% | 96.67% | 99.3% | 75% | 90 |
| 69806 | RS Ibu dan Anak Selaras | 6 | 2024 | 94% | 94% | 0% | 100% | 97.22% | 0% | 85.6% | 0% | 100% | 0% | 100% | 96% | 0 |
| 69807 | RS Ibu dan Anak Cempaka Putih Permata | 6 | 2024 | 87.48% | 99% | 80% | 100% | 99.01% | 0% | 96.43% | 100% | 99.1% | 0% | 100% | 100% | 80 |
| 69808 | RS Mata Masyarakat Jawa Timur | 6 | 2024 | 92.5% | 100% | 100% | % | 80.64% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 98.78 |
| 69809 | RS Mitra Husada | 6 | 2024 | 96.88% | 99% | 99.14% | 80% | 88.67% | 4.65% | 84.54% | 100% | 97.25% | 76.67% | 98.8% | 83.33% | 86 |
| 69810 | RS Marinir Ewa Pangalila Gunungsari | 6 | 2024 | 86.23% | 95% | 100% | % | 87.25% | 0% | 77.67% | 100% | 100% | 100% | 100% | 100% | 81.53 |
| 69811 | RS Murni Teguh Ciledug | 6 | 2024 | 96.5% | 100% | 100% | 100% | 95.9% | 2.5% | 72.67% | 100% | 100% | 85.24% | 100% | 100% | 61.67 |
| 69812 | RS UniMedika Sepatan | 6 | 2024 | 64.21% | 80% | 100% | 100% | 83.36% | 0% | 89.88% | 100% | 99.98% | 85.71% | 100% | 100% | 100 |
| 69813 | RS Mata Undaan | 6 | 2024 | 91.25% | 100% | 100% | % | 100% | 0% | 100% | 100% | 100% | 94.48% | 100% | 100% | 87 |
| 69814 | RS Hermina Ciruas | 6 | 2024 | 98.13% | 97% | 100% | 100% | 88.89% | 0.84% | 88% | 100% | 100% | 80% | 100% | 100% | 98.13 |
| 69815 | RS Mitra Keluarga Kenjeran | 6 | 2024 | 99.88% | 100% | 100% | 0% | 81.58% | 1.79% | 95.35% | 100% | 100% | 0% | 100% | 100% | 99.02 |
| 69816 | RS EMC Tangerang | 6 | 2024 | 88.71% | 97% | 99.62% | 0% | 87.83% | 4.35% | 82.85% | 100% | 100% | 100% | 100% | 100% | 87 |
| 69817 | RS Ibu dan Anak Lombok Dua Dua Lontar | 6 | 2024 | 90.68% | 100% | 100% | 0% | 72.82% | 0% | 91.23% | 0% | 88.89% | 90.48% | 100% | 100% | 86 |
| 69818 | RS Mata Achmad Wardi BWI-DD | 6 | 2024 | 90.5% | 100% | 100% | 0% | 97.22% | 4.47% | 94.67% | 100% | 96.61% | 100% | 100% | 100% | 86 |
| 69819 | RS Ibu dan Anak Harapan Mulia | 6 | 2024 | 88% | 86% | 100% | 0% | 67.63% | 0% | 88.24% | 100% | 100% | 33.33% | 100% | 100% | 88.814 |
| 69820 | RS Ibu dan Anak Lombok Dua Dua | 6 | 2024 | 100% | 100% | 100% | 100% | 94.71% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 88.58 |
| 69821 | RS EMC Alam Sutera | 6 | 2024 | 85.54% | 100% | 100% | % | 62.45% | 36.9% | 80.56% | 100% | 99.49% | 85.71% | 87.5% | 100% | 86 |
| 69822 | RS Ibu dan Anak Kendangsari Merr | 6 | 2024 | 97.47% | 100% | 100% | 0% | 96.21% | 0% | 91.05% | 100% | 99.1% | 87.5% | 100% | 100% | 93.46 |
| 69823 | RS Sari Asih Ciputat | 6 | 2024 | 86% | 99% | 98.53% | 100% | 61.94% | 0.6% | 71.67% | 100% | 99.92% | 92% | 99.84% | 100% | 0 |
| 69824 | RS Ibu dan Anak Perdana Medica | 6 | 2024 | 96.5% | 100% | 100% | 100% | 94.34% | 0% | 83.33% | 0% | 25% | 88.89% | 100% | 100% | |
| 69825 | RS Manyar Medical Centre | 6 | 2024 | 88% | 100% | 98.46% | 0% | 86.55% | 18.92% | 99.36% | 40% | 61.43% | 0% | 100% | 0% | 71 |
| 69826 | RS Umum Daerah Serpong Utara | 6 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 95.39 |
| 69827 | RS Mitra Keluarga Gading Serpong | 6 | 2024 | 99.72% | 100% | 100% | 100% | 88.96% | 0% | 91.75% | 100% | 100% | 100% | 100% | 100% | 88 |
| 69828 | RS Kurnia | 6 | 2024 | 87.22% | 98% | 100% | 100% | 96.96% | 0% | 25% | 97.12% | 99.52% | 15.15% | 100% | 100% | 80 |
| 69829 | RS Umum Daerah Berkah Pandeglang | 6 | 2024 | 96.5% | 100% | 100% | 85.71% | 93.82% | 4.49% | 99.86% | 100% | 98.99% | 87.5% | 100% | 100% | 0 |
| 69830 | RS Umum Daerah dr. Mohamad Soewandhie | 6 | 2024 | 96% | 100% | 99.92% | 100% | 91.62% | 0.9% | 84.48% | 100% | 96.59% | 97.13% | 100% | 100% | 0 |
| 69831 | RS Hermina Serpong | 6 | 2024 | 91.65% | 100% | 100% | 100% | 84.62% | 0% | 80% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 69832 | RS Umum Daerah Malingping | 6 | 2024 | 90.44% | 97% | 98.04% | 100% | 80% | 5.48% | 83.33% | 100% | 84.83% | 86.49% | 100% | 100% | 0 |
| 69833 | RS Otika Medika | 6 | 2024 | 99.12% | 100% | 99.62% | 100% | 99.46% | 4.55% | 88.03% | 100% | 99.98% | 100% | 100% | 100% | 98.8 |
| 69834 | RS Mulya | 6 | 2024 | 100% | 100% | 100% | 0% | 100% | 5.41% | 65.93% | 100% | 100% | 80% | 100% | 100% | 88 |
| 69835 | RS Baptis Batu | 6 | 2024 | 90.41% | 100% | 100% | 0% | 59.34% | 0% | 79.13% | 100% | 99.53% | 100% | 100% | 100% | 0 |
| 69836 | RS Ibu dan Anak IBI Surabaya | 6 | 2024 | 90% | 100% | 100% | 0% | 89% | 0% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 69837 | RS Ibu dan Anak Mutiara Bunda | 6 | 2024 | 89% | 100% | 100% | 0% | 89.41% | 0% | 93.62% | 100% | 82.86% | 90% | 100% | 100% | 78 |
| 69838 | RS Medika Lestari | 6 | 2024 | 87.5% | 98% | 100% | 83.33% | 96.32% | 1.32% | 38% | 100% | 99.78% | 0% | 100% | 100% | 92.92 |
| 69839 | RS Kurnia Serang | 6 | 2024 | 98.51% | 100% | 100% | 100% | 80.08% | 1.44% | 78.59% | 100% | 100% | 88.89% | 100% | 100% | 87 |
| 69840 | RS Umum Mitra Keluarga Surabaya | 6 | 2024 | 100% | 100% | 100% | 100% | 71.53% | 3.85% | 86.65% | 100% | 100% | 100% | 100% | 100% | 83.83 |
| 69841 | RS Primaya | 6 | 2024 | 96.27% | 96% | 99.49% | 100% | 95.86% | 4.2% | 91.75% | 100% | 95.22% | 87.88% | 99.26% | 100% | 0 |
| 69842 | RS Umum Karsa Husada Kota Batu | 6 | 2024 | 82.21% | 94% | 99.97% | 100% | 98.25% | 0% | 91.46% | 100% | 87.13% | 90.99% | 99.9% | 100% | 85.17 |
| 69843 | RS Helsa Ciputat | 6 | 2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 802 |
| 69844 | RS Citra sundari | 6 | 2024 | 87.01% | 94% | 90.74% | 0% | 82.39% | 0% | 82.58% | 100% | 98.09% | 0% | 94.44% | 100% | 80 |
| 69845 | RS Ibu dan Anak Pura Raharja | 6 | 2024 | 91.51% | 100% | 100% | 88.89% | 95.71% | 0% | 100% | 100% | 97.71% | 98.11% | 100% | 100% | 0 |
| 69846 | RS Ibu dan Anak Buah Hati Pamulang | 6 | 2024 | 100% | 100% | 100% | 88.89% | 92.11% | 3.39% | 86.42% | 100% | 90.91% | 90.91% | 100% | 100% | 92 |
| 69847 | RS Permata Hati | 6 | 2024 | 90% | 86% | 100% | 0% | 80.97% | 0% | 96.05% | 100% | 94.64% | 65.79% | 100% | 0% | 300 |
| 69848 | RS Gotong Royong | 6 | 2024 | 100% | 100% | 100% | 100% | 52.92% | 0% | 64.29% | 100% | 59.18% | 100% | 100% | 100% | 0 |
| 69849 | RS Ibu dan Anak Haji | 6 | 2024 | 90.78% | 88% | 87.5% | 0% | 100% | 0% | 76.29% | 0% | 0% | 0% | 0% | 0% | |
| 69850 | RS Umum BUN | 6 | 2024 | 91.29% | 100% | 100% | 100% | 97.87% | 4.9% | 72.21% | 100% | 99% | 88% | 100% | 100% | 80 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
