Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 70801 | RS Umum Cikarang Medika | 6 | 2024 | 95% | 95% | 100% | 96.67% | 100% | 0% | 46.81% | 100% | 85.76% | 83.33% | 100% | 92.86% | 241 |
| 70802 | RS Ibu dan Anak Pasutri | 6 | 2024 | 65.91% | 69% | 100% | 100% | 41.86% | 0% | 98.47% | 100% | 100% | 0% | 100% | 100% | 0 |
| 70803 | RS Umum Santosa Hospital Bandung Kopo | 6 | 2024 | 86.67% | 99% | 99.48% | 100% | 62.5% | 0% | 57.97% | 99.52% | 88.76% | 75.49% | 97.33% | 100% | 86.92 |
| 70804 | RS Umum Tk. III Ciremai | 6 | 2024 | 98.27% | 99% | 100% | 100% | 100% | 0.92% | 57.89% | 100% | 95.33% | 100% | 100% | 100% | 99.07 |
| 70805 | BMC Mayapada Hospital | 6 | 2024 | 93.14% | 100% | 99.8% | 100% | 86.09% | 11.02% | 98.88% | 100% | 100% | 80.72% | 99.52% | 100% | 97.48 |
| 70806 | RS Umum Hermina Bogor | 6 | 2024 | 95.51% | 100% | 100% | 100% | 96.67% | 0% | 96.5% | 100% | 96.32% | 88.89% | 100% | 100% | 92.35 |
| 70807 | RS Umum Bunda Mulia | 6 | 2024 | 97.56% | 100% | 100% | 100% | 97.58% | 0% | 77.88% | 100% | 91.28% | 83.33% | 100% | 100% | 98.78 |
| 70808 | RS Ibu dan Anak Al Islam | 6 | 2024 | 96% | 91% | 92.59% | 100% | 98.2% | 0% | 49.37% | 100% | 90.64% | 84.62% | 83.81% | 50% | 87.87 |
| 70809 | RS Umum Panti Abdi Dharma | 6 | 2024 | 98.36% | 97% | 97.7% | 100% | 97.96% | 0% | 84.8% | 100% | 100% | 82.11% | 91.56% | 94.87% | 0 |
| 70810 | RS Umum Amanda | 6 | 2024 | 93.28% | 100% | 100% | 100% | 88.77% | 0% | 94.6% | 85.11% | 85.75% | 75% | 100% | 100% | 84 |
| 70811 | RS Umum Tiara | 6 | 2024 | 91.77% | 95% | 92.21% | 94.59% | 83.77% | 2.43% | 83.97% | 99.56% | 84.39% | 92% | 89.81% | 100% | 89 |
| 70812 | RS Umum Trimitra | 6 | 2024 | 91.89% | 91% | 100% | 100% | 100% | 0% | 88.37% | 100% | 100% | 100% | 100% | 0% | 87 |
| 70813 | RS Ibu dan Anak Harapan Bunda Bandung | 6 | 2024 | 80% | 100% | 100% | 100% | 85.77% | 0% | 85.47% | 100% | 100% | 88.57% | 100% | 100% | 83.77 |
| 70814 | RS Umum Daerah Cabangbungin | 6 | 2024 | 86.38% | 90% | 100% | 100% | 16.3% | 0% | 82.9% | 100% | 89.91% | 0% | 100% | 0% | 83.68 |
| 70815 | RS Umum Harapan Mulia | 6 | 2024 | 98.77% | 99% | 99.13% | 100% | 98.05% | 0% | 71.02% | 100% | 95.87% | 99.72% | 99.77% | 99.08% | 99.36 |
| 70816 | RS Umum Medirossa 2 | 6 | 2024 | 93.5% | 100% | 93.39% | 100% | 83.11% | 100% | 78% | 100% | 92.49% | 75% | 96.1% | 90% | |
| 70817 | RS Umum Daerah Gunung Jati | 6 | 2024 | 78.75% | 85% | 97.23% | 33.33% | 46.85% | 3.58% | 89.45% | 89.52% | 94.72% | 73.33% | 97.08% | 83.33% | 84.63 |
| 70818 | RS Umum Karya Bhakti Pratiwi | 6 | 2024 | 79% | 89% | 94.21% | 100% | 38.81% | 22.92% | 59.24% | 100% | 99.66% | 95.56% | 87.33% | 100% | 81.62 |
| 70819 | RS Umum Harapan Keluarga | 6 | 2024 | 92.47% | 97% | 98.77% | 30% | 89.29% | 3.49% | 55.02% | 100% | 90.8% | 0% | 86.99% | 100% | 81.45 |
| 70820 | RS Umum Daerah Cibinong | 6 | 2024 | 97.08% | 97% | 99.81% | 100% | 66.25% | 13.98% | 85.14% | 98.39% | 96.71% | 89.29% | 97.87% | 100% | 0 |
| 70821 | RS Ibu dan Anak Bunda Suryatni | 6 | 2024 | 99.24% | 99% | 100% | 100% | 100% | 0% | 69.31% | 100% | 99.64% | 100% | 100% | 100% | 95.1 |
| 70822 | RS Umum Rama Hadi | 6 | 2024 | 96.36% | 100% | 100% | 0% | 79.58% | 100% | 100% | 100% | 98.29% | 100% | 0% | 100% | 85 |
| 70823 | RS Umum Daerah Kesehatan Kerja | 6 | 2024 | 85.36% | 100% | 100% | 0% | 72.33% | 0% | 98.48% | 100% | 92.65% | 0% | 99.02% | 85.71% | 90.7 |
| 70824 | RS Umum Jasa Kartini | 6 | 2024 | 84.65% | 84% | 100% | 100% | 88.41% | 2.23% | 87.11% | 98% | 86.45% | 95.35% | 100% | 100% | 99.99 |
| 70825 | RS Mitra Plumbon Indramayu | 6 | 2024 | 96.91% | 99% | 100% | 66.67% | 62.5% | 4.82% | 83.81% | 100% | 87.16% | 100% | 100% | 100% | 79.5 |
| 70826 | RS Umum Daerah Linggajati Kuningan | 6 | 2024 | 81.7% | 91% | 95.99% | 100% | 79.28% | 0% | 82.53% | 99.56% | 90% | 81.58% | 81.29% | 0% | 80 |
| 70827 | RS Umum KMC Luragung | 6 | 2024 | 85.99% | 86% | 99.33% | 75% | 75.4% | 3.67% | 80.6% | 88.1% | 74.63% | 78.64% | 96.89% | 86.36% | 0 |
| 70828 | RS Umum Saraswati | 6 | 2024 | 93.57% | 99% | 100% | % | 94.37% | 0% | 62.09% | 100% | 87.98% | 85.71% | 100% | 100% | 78 |
| 70829 | RS Umum Karya Pangalengan Bhakti Sehat | 6 | 2024 | 95.56% | 100% | 97.78% | 100% | 96.33% | 6.25% | 97.09% | 100% | 92.11% | 93.33% | 100% | 100% | 87.8 |
| 70830 | RS Umum Amira | 6 | 2024 | 88.79% | 100% | 99.68% | 0% | 83.59% | 0% | 92.14% | 100% | 83.56% | 0% | 96.95% | 100% | 82.89 |
| 70831 | RS Umum Permata Jonggol | 6 | 2024 | 67.8% | 55% | 89.33% | 88.89% | 89.27% | 4.85% | 75.35% | 100% | 89.13% | 79.44% | 91.94% | 100% | 86 |
| 70832 | RS Umum Permata Cirebon | 6 | 2024 | 85.07% | 100% | 100% | 0% | 90.57% | 2.15% | 92.31% | 100% | 98.1% | 57.14% | 100% | 100% | 93 |
| 70833 | RS Ibu dan Anak Sawojajar | 6 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 70834 | RS Umum Daerah Ciawi | 6 | 2024 | 53.33% | 74% | 99.4% | 25% | 51.85% | 3.6% | 85.47% | 87.74% | 88.42% | 0% | 99.78% | 100% | 78.61 |
| 70835 | RS Umum Universitas Muhammadiyah Cirebon | 6 | 2024 | 55% | 70% | 70% | 66.67% | 80.43% | 6.08% | 64% | 87.72% | 70% | 50% | 70% | 100% | 70 |
| 70836 | RS Umum Permata Bunda | 6 | 2024 | 88.56% | 88% | 91.59% | 100% | 91.49% | 0% | 87.59% | 96.77% | 100% | 84.31% | 90.16% | 100% | 0 |
| 70837 | RS Ibu dan Anak Kenari Graha Medika | 6 | 2024 | 97.09% | 99% | 93.74% | 0% | 46.56% | 11.86% | 44.42% | 100% | 100% | 69.37% | 100% | 100% | 87.57 |
| 70838 | RS Umum Islam Hj. Siti Muniroh | 6 | 2024 | 99.5% | 100% | 100% | 100% | 98.57% | 0% | 87.07% | 100% | 100% | 0% | 84.21% | 100% | 88 |
| 70839 | RS Kartini | 6 | 2024 | 87.5% | 98% | 100% | 66.67% | 85.29% | 0% | 61.97% | 100% | 99.81% | 85.71% | 100% | 100% | 0 |
| 70840 | RS Ibu dan Anak Dian | 6 | 2024 | 90% | 90% | 100% | 100% | 99.48% | 4.55% | 98.98% | 100% | 100% | 92.78% | 100% | 100% | 0 |
| 70841 | RS EMC Sentul | 6 | 2024 | 95.63% | 100% | 100% | 0% | 93.79% | 3.23% | 68.5% | 100% | 96.57% | 81.29% | 100% | 85.42% | 88.54 |
| 70842 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 6 | 2024 | 100% | 100% | 100% | 0% | 60.11% | 9.68% | 72.12% | 100% | 60% | 60% | 100% | 100% | 70 |
| 70843 | RS Umum Dadi Keluarga Ciamis | 6 | 2024 | 97.4% | 94% | 99.5% | 0% | 90.3% | 4.26% | 86.47% | 95.45% | 99.85% | 89.47% | 100% | 100% | 572 |
| 70844 | RS Pena 98 | 6 | 2024 | 97.5% | 94% | 98% | 100% | 87.5% | % | 85% | 100% | 79.82% | 87.5% | 98% | 100% | |
| 70845 | RS Ibu dan Anak dr. Hj. Karmini EH | 6 | 2024 | 90.95% | 82% | 100% | 100% | 79.34% | 0% | 70.2% | 100% | 99.25% | 80.9% | 100% | 100% | 82 |
| 70846 | RS Mitra Plumbon Majalengka | 6 | 2024 | 90.57% | 98% | 100% | 50% | 93% | 3.52% | 61.47% | 100% | 85.29% | 90.15% | 98.02% | 100% | 87.6 |
| 70847 | RS Gigi dan Mulut Maranatha | 6 | 2024 | 87.32% | 93% | 100% | 0% | 79.49% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 90.88 |
| 70848 | RS Umum Daerah Bayu Asih | 6 | 2024 | 92.47% | 95% | 99.66% | 0% | 63.64% | 1.08% | 99.29% | 97.67% | 92.04% | 100% | 95.93% | 100% | 88.43 |
| 70849 | RS Eka Hospital | 6 | 2024 | 87.02% | 99% | 100% | 0% | 80.57% | 2.84% | 89.61% | 100% | 100% | 97.47% | 100% | 100% | 3.72 |
| 70850 | RS Umum El-Syifa | 6 | 2024 | 86% | 100% | 100% | 100% | 93.38% | 0% | 81.62% | 100% | 85.19% | 100% | 100% | 0% | 100 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.