Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 72001 | RS Umum Daerah Raja Musa | 1 | 2023 | - | 85.28% | 95% | 84.11% | 78.95% | 72.63% | 12.5% | 87.77% | 90.91% | 75.63% | 73.86% | 93.33% | 70% | 0 |
| 72002 | RS Umum Daerah Kec.Mandau | 1 | 2023 | - | 97.5% | 98% | 100% | 0% | 80.37% | 1.14% | 92.64% | 100% | 92.97% | 100% | 100% | 0% | 0 |
| 72003 | RS Umum Naili DBS | 1 | 2023 | - | 71.01% | 100% | 100% | 0% | 71.54% | 0% | 9.11% | 100% | 100% | 100% | 100% | 0% | 0 |
| 72004 | RS Santa Maria Pekanbaru | 1 | 2023 | - | 90.75% | 100% | 100% | 100% | 93.3% | 0% | 85.79% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72005 | RS Umum Mutia Sari | 1 | 2023 | - | 96% | 97% | 100% | 100% | 100% | 0% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72006 | RS Pertamina Hulu Rokan | 1 | 2023 | - | 87.5% | 100% | 100% | 0% | 99% | 0% | 41.67% | 0% | 0% | 92.45% | 100% | 0% | 0 |
| 72007 | RS Umum Santa Theresia | 1 | 2023 | - | 91.53% | 89% | 100% | 0% | 65.05% | 1.14% | 90.06% | 100% | 86.01% | 0% | 99.32% | 100% | 0 |
| 72008 | RS Umum Thursina | 1 | 2023 | - | 89% | 100% | 100% | % | 66.67% | % | 75% | 100% | 85.71% | 85.71% | 100% | 100% | 0 |
| 72009 | RS Umum Daerah Raden Mattaher Jambi | 1 | 2023 | - | 95.66% | 99% | 96.75% | 75% | 61.44% | 1.12% | 84.59% | 100% | 98.38% | 54.81% | 92.18% | 100% | 0 |
| 72010 | RS Umum Permata Hati | 1 | 2023 | - | 80% | 94% | 100% | 60% | 98.46% | 0.36% | 60.95% | 100% | 89.4% | 0% | 75% | 100% | 0 |
| 72011 | RS Umum Ibnu Sina Padang Panjang | 1 | 2023 | - | 89.77% | 93% | 100% | 0% | 97.64% | 94.78% | 98.53% | 100% | 81.31% | 100% | 100% | 100% | 0 |
| 72012 | RS Khusus Bedah Kartika Docta | 1 | 2023 | - | 93.35% | 93% | 100% | 0% | 88.76% | 4.11% | 10.67% | 0% | 90.22% | 0% | 100% | 100% | 0 |
| 72013 | RS Umum Cahaya | 1 | 2023 | - | 75% | 88% | 88.75% | 83.33% | 89.47% | 85.26% | 89.47% | 90% | 88% | 95% | 95% | 85% | 0 |
| 72014 | Aulia Hospital | 1 | 2023 | - | 93.49% | 75% | 98.61% | 0% | 60.61% | 80.77% | 62.92% | 100% | 100% | 87.5% | 97.37% | 100% | 0 |
| 72015 | RS Ibunda | 1 | 2023 | - | 85% | 89% | 89.39% | 100% | 100% | 100% | 100% | 100% | 95.74% | 100% | 90.91% | 100% | 0 |
| 72016 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 1 | 2023 | - | 89.5% | 97% | 100% | 0% | 95.28% | 0% | 100% | 0% | 99.14% | 0% | 0% | 0% | 0 |
| 72017 | RS Graha Yasmine | 1 | 2023 | - | 99.56% | 96% | 93.33% | 100% | 100% | 16.67% | 93.33% | 85% | 100% | 100% | 100% | 100% | 0 |
| 72018 | RS Bhayangkara Jambi | 1 | 2023 | - | 97.59% | 100% | 100% | 80.68% | 80.51% | 0% | 70.08% | 100% | 100% | 90.42% | 100% | 100% | 0 |
| 72019 | RS Ibu dan Anak Athaya Medika | 1 | 2023 | - | 90% | 100% | 100% | % | 92.99% | % | 87.77% | 100% | 84.56% | 83.33% | 100% | 92.31% | 0 |
| 72020 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 1 | 2023 | - | 83.77% | 93% | 100% | 100% | 66.07% | 0% | 96.9% | 100% | 99.23% | 68.76% | 87.63% | 0% | 0 |
| 72021 | RS Ibu dan Anak Permata Bunda Solok | 1 | 2023 | - | 85.5% | 98% | 100% | 84% | 81.68% | 4.96% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 72022 | RS Pertamina Dumai | 1 | 2023 | - | 97.29% | 98% | 100% | 0% | 92% | 0% | 85.37% | 100% | 84.83% | 100% | 100% | 100% | 0 |
| 72023 | RS Umum Daerah Kota Dumai | 1 | 2023 | - | 78.99% | 0% | 100% | 100% | 32.98% | 0% | 93.06% | 100% | 74.51% | 0% | 100% | 0% | 0 |
| 72024 | RS Umum Awal Bros Panam | 1 | 2023 | - | 85.52% | 100% | 100% | 100% | 60.75% | 6.07% | 88.04% | 100% | 100% | 97.11% | 100% | 100% | 0 |
| 72025 | RS Umum Daerah Kabupaten Kepulauan Meranti | 1 | 2023 | - | 92.5% | 100% | 100% | 100% | 70.04% | 0.56% | 100% | 100% | 97.22% | 100% | 100% | 100% | 0 |
| 72026 | RS Umum Hermina Padang | 1 | 2023 | - | 93.34% | 94% | 100% | 90.48% | 73.43% | 4.02% | 100% | 100% | 100% | 90.24% | 100% | 100% | 0 |
| 72027 | RS Islam Arafah | 1 | 2023 | - | 100% | 100% | 100% | 29.63% | 75.84% | 1.76% | 45.25% | 100% | 99.91% | 75.86% | 100% | 100% | 0 |
| 72028 | RS Umum Awal Bros Pekanbaru | 1 | 2023 | - | 98.15% | 100% | 99.63% | 0% | 47.31% | 2.07% | 82.21% | 100% | 83.56% | 92.82% | 99.61% | 100% | 0 |
| 72029 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 1 | 2023 | - | 85.5% | 98% | 97.59% | 100% | 84.25% | 5.05% | 99.63% | 100% | 96.41% | 78.57% | 98.1% | 80% | 0 |
| 72030 | RS Umum Surya Insani | 1 | 2023 | - | 86.6% | 93% | 65.57% | 0% | 71.65% | 0% | 87.86% | 100% | 100% | 89.55% | 100% | 100% | 0 |
| 72031 | RS Rapha Theresia | 1 | 2023 | - | 88.33% | 85% | 100% | 0% | 94.23% | 0% | 54.72% | 100% | 100% | 0% | 100% | 100% | 0 |
| 72032 | RS Eria | 1 | 2023 | - | 92.5% | 97% | 96.67% | 96% | 93.33% | 0% | 93.33% | 100% | 96.67% | 93.33% | 100% | 90% | 0 |
| 72033 | RS Jabal Rahmah Medika | 1 | 2023 | - | 93.39% | 100% | 100% | 100% | 100% | 0% | 80.01% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72034 | RS Khusus Mata Padang Eye Center | 1 | 2023 | - | 90.55% | 100% | 100% | % | 98.92% | 1.09% | 95.31% | 100% | 100% | 0% | 100% | 100% | 92.72 |
| 72035 | RS Umum Azzahra | 1 | 2023 | - | 100% | 100% | 100% | 100% | 82.76% | 0% | 90.39% | 100% | 99.95% | 100% | 100% | 100% | 0 |
| 72036 | RS Jiwa Daerah Provinsi Jambi | 1 | 2023 | - | 85.58% | 86% | 100% | 0% | 100% | 0% | 84.48% | 100% | 94% | 73.03% | 100% | 0% | 0 |
| 72037 | RS Hermina Pekanbaru | 1 | 2023 | - | 91.3% | 98% | 100% | 100% | 74.7% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 72038 | RS Ibu dan Anak Rezki Bunda | 1 | 2023 | - | 87.14% | 100% | 100% | 100% | 80.98% | 2.27% | 89.98% | 0% | 97.12% | 98.16% | 100% | 100% | 0 |
| 72039 | RS Islam Ibnu Sina Bukittinggi | 1 | 2023 | - | 87.5% | 95% | 71.1% | 57.14% | 76.57% | 6.35% | 81.07% | 76.09% | 100% | 51.92% | 66.67% | 81.82% | 0 |
| 72040 | RS Umum Awal Bros Ujung Batu | 1 | 2023 | - | 75% | 95% | 100% | 95.45% | 87.26% | 2.16% | 92.8% | 100% | 97.37% | 95.65% | 100% | 100% | 0 |
| 72041 | RS Umum Daerah Arifin Achmad | 1 | 2023 | - | 94.03% | 100% | 98.83% | 25% | 58% | 0% | 75.08% | 100% | 88.88% | 97.3% | 100% | 100% | 0 |
| 72042 | RS Ibu dan Anak Annisa | 1 | 2023 | - | 70.99% | 100% | 100% | 100% | 96.88% | 0% | 82.72% | 100% | 100% | 86% | 100% | 100% | 0 |
| 72043 | RS Awal Bros A. Yani | 1 | 2023 | - | 84.47% | 97% | 100% | 80% | 73.67% | 0.28% | 68.39% | 100% | 95.98% | 96.15% | 100% | 100% | 0 |
| 72044 | RS Khusus Mata Pekanbaru Eye Center | 1 | 2023 | - | 93.25% | 99% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 72045 | RS Otak DR. Drs. M. Hatta Bukittinggi | 1 | 2023 | - | 91.5% | 99% | 94.96% | 100% | 82.84% | 0% | 73.61% | 100% | 100% | 100% | 85.71% | 100% | 0 |
| 72046 | RS Umum Daerah Bengkalis | 1 | 2023 | - | 97.06% | 98% | 98.62% | 7.84% | 33.04% | 34.83% | 94.98% | 100% | 93.04% | 100% | 100% | 100% | 0 |
| 72047 | RS Umum Hermina Daan Mogot | 1 | 2023 | - | 96% | 99% | 100% | 100% | 96.74% | 2.65% | 83.49% | 100% | 99.07% | 66.67% | 100% | 100% | 0 |
| 72048 | RS Umum Citama | 1 | 2023 | - | 85.55% | 99% | 100% | 100% | 81.12% | 4.08% | 67.4% | 100% | 97.22% | 86.03% | 100% | 100% | 0 |
| 72049 | RS Ibu dan Anak Grha Bunda | 1 | 2023 | - | 78.67% | 80% | 100% | 100% | 71.3% | 0% | 74.57% | 81.82% | 98.49% | 97.83% | 96.99% | 61.4% | 0 |
| 72050 | RS Umum Sentra Medika Cibinong | 1 | 2023 | - | 90.05% | 89% | 100% | 100% | 40.59% | 5.14% | 40.25% | 100% | 97.63% | 84.62% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.