Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 72051 | RS Umum Akademik Atma Jaya | 1 | 2023 | - | 71.5% | 100% | 100% | 0% | 73.11% | 13.13% | 71.48% | 100% | 96.31% | 100% | 100% | 66.67% | 0 |
| 72052 | RS Umum Siloam Hospitals Kebon Jeruk | 1 | 2023 | - | 96.17% | 100% | 97.92% | 0% | 70.25% | 24.62% | 92% | 100% | 97.95% | 95.65% | 97.78% | 100% | 0 |
| 72053 | RS Sentosa | 1 | 2023 | - | 100% | 100% | 100% | 80.77% | 70.94% | 12.23% | 68.14% | 100% | 99.72% | 66.67% | 100% | 100% | 0 |
| 72054 | RS Umum Daerah Cilincing | 1 | 2023 | - | 90% | 100% | 100% | 100% | 95.31% | 1.03% | 81.34% | 100% | 99.22% | 100% | 100% | 100% | 0 |
| 72055 | RS Jantung dan Pembuluh Darah Harapan Kita | 1 | 2023 | - | 91.79% | 93% | 99.84% | 0% | 89.34% | 9.61% | 71.39% | 100% | 99.44% | 87.18% | 100% | 100% | 0 |
| 72056 | RS Umum Pelabuhan Tanjung Priok | 1 | 2023 | - | 89.83% | 95% | 100% | 100% | 86.4% | 0% | 61.91% | 100% | 100% | 96.45% | 99.93% | 100% | 0 |
| 72057 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 1 | 2023 | - | 92.23% | 96% | 100% | 100% | 92.06% | 0% | 100% | 100% | 99.91% | 81.25% | 99.12% | 100% | 0 |
| 72058 | RS Gigi dan Mulut Maranatha | 1 | 2023 | - | 88.57% | 94% | 100% | 0% | 95.01% | 0% | 100% | 0% | 90.59% | 0% | 100% | 100% | 0 |
| 72059 | RS Umum Daerah Cengkareng | 1 | 2023 | - | 92.59% | 100% | 100% | 100% | 86.2% | 4.47% | 86.67% | 100% | 96.02% | 81.94% | 100% | 100% | 0 |
| 72060 | RS Umum Medika Dramaga | 1 | 2023 | - | 81.58% | 85% | 100% | 0% | 90.26% | 2.33% | 56.5% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 72061 | RS Ibu dan Anak Kenari Graha Medika | 1 | 2023 | - | 97.39% | 99% | 91.35% | 50% | 48.01% | 0% | 59.86% | 100% | 99.99% | 71.93% | 73.33% | 80% | 0 |
| 72062 | RS Kanker Dharmais | 1 | 2023 | - | 99.09% | 92% | 99.65% | 0% | 70.97% | 12.19% | 92.95% | 93.98% | 99.98% | 100% | 99.65% | 100% | 0 |
| 72063 | RS Umum Daerah Banjar | 1 | 2023 | - | 92.63% | 91% | 96.97% | 55.56% | 32.68% | 0% | 92.95% | 99.5% | 82.65% | 98.73% | 100% | 100% | 0 |
| 72064 | RS Umum Hermina Mekarsari | 1 | 2023 | - | 91.42% | 100% | 100% | 83.33% | 89% | 0.86% | 94.44% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72065 | RS Umum Daerah Pademangan | 1 | 2023 | - | 83.95% | 99% | 100% | 100% | 98.12% | 10.53% | 80.23% | 100% | 81.88% | 88.89% | 99.13% | 0% | 0 |
| 72066 | RS Ibu dan Anak Assalam | 1 | 2023 | - | 95.5% | 100% | 100% | 92.65% | 80.07% | 0% | 79.2% | 100% | 99.98% | 100% | 100% | 100% | 0 |
| 72067 | RS Hermina Soreang | 1 | 2023 | - | 83.1% | 95% | 100% | 100% | 100% | 0% | 85.22% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72068 | RS Jiwa Dr. Soeharto Heerdjan | 1 | 2023 | - | 94.06% | 97% | 100% | 0% | 86.46% | 0% | 85.17% | 100% | 98.55% | 85.12% | 100% | 0% | 0 |
| 72069 | RS Umum Juliana | 1 | 2023 | - | 98.5% | 100% | 100% | 100% | 57.18% | 0% | 21.22% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 72070 | RS Umum Bhakti Mulia | 1 | 2023 | - | 80.97% | 74% | 88.17% | 100% | 72.96% | 0% | 61.34% | 100% | 93.87% | 96.04% | 100% | 100% | 0 |
| 72071 | RS Umum Mulyasari | 1 | 2023 | - | 85.46% | 80% | 11.22% | 84.62% | 99.88% | 0% | 40.96% | 4.8% | 99.8% | 97.67% | 25.73% | 100% | 0 |
| 72072 | RS Umum Ummi | 1 | 2023 | - | 88.66% | 100% | 97% | 50% | 43.91% | 42.01% | 78.27% | 95.89% | 99.49% | 94% | 97.67% | 100% | 0 |
| 72073 | RS Umum Pelni Petamburan | 1 | 2023 | - | 100% | 100% | 100% | 84.62% | 100% | 0.19% | 99.33% | 100% | 98.05% | 90.77% | 99.3% | 100% | 0 |
| 72074 | RS Umum Daerah Tugu Koja | 1 | 2023 | - | 97.46% | 95% | 98.81% | 100% | 97.73% | 2.34% | 99.5% | 100% | 99.5% | 50% | 100% | 100% | 0 |
| 72075 | RS Umum Sumber Waras | 1 | 2023 | - | 81.95% | 96% | 96.22% | 0% | 69.44% | 1.94% | 79.64% | 95.43% | 99.91% | 96.97% | 100% | 100% | 0 |
| 72076 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 1 | 2023 | - | 96.55% | 94% | 90.48% | 100% | 88.67% | 3.92% | 100% | 100% | 91.67% | 100% | 100% | 100% | 0 |
| 72077 | RS Umum Daerah Taman Sari | 1 | 2023 | - | 85.92% | 100% | 100% | 0% | 80.44% | 0% | 80.56% | 100% | 97.92% | 0% | 100% | 100% | 0 |
| 72078 | RS Umum Puri Cinere | 1 | 2023 | 11-06-2023 | 100% | 100% | 100% | 0% | 97.37% | 4.82% | 94.58% | 97.79% | 99.91% | 100% | 100% | 100% | 0 |
| 72079 | RS Umum Islam Hj. Siti Muniroh | 1 | 2023 | - | 100% | 100% | 90.32% | 0% | 100% | 0% | 99.35% | 82.26% | 100% | 0% | 0% | 100% | 0 |
| 72080 | RS Umum Ciputra Hospital Citragarden City | 1 | 2023 | - | 86.7% | 87% | 100% | 0% | 81.37% | 2.56% | 80.59% | 100% | 99.8% | 87.5% | 100% | 100% | 0 |
| 72081 | RS Umum Daerah Leuwiliang | 1 | 2023 | - | 79.42% | 82% | 99.52% | 98.51% | 86.93% | 16.27% | 97.09% | 100% | 90.17% | 71.43% | 99.42% | 100% | 0 |
| 72082 | RS Umum Mitra Keluarga Kalideres | 1 | 2023 | - | 95.63% | 98% | 100% | 100% | 51.05% | 0% | 67.49% | 100% | 100% | 99.48% | 100% | 75% | 0 |
| 72083 | RS Umum Daerah Cibinong | 1 | 2023 | - | 92.06% | 96% | 100% | 28.57% | 17.45% | 6.98% | 87.69% | 96.97% | 91.22% | 82.18% | 100% | 100% | 83.58 |
| 72084 | RS Umum Annisa | 1 | 2023 | - | 82.55% | 96% | 93.75% | 66.67% | 94.28% | 5.1% | 42.47% | 95.12% | 70.83% | 36.36% | 100% | 100% | 0 |
| 72085 | RS Gigi dan Mulut FKG Universitas Trisakti | 1 | 2023 | - | 99% | 100% | 100% | % | 80% | % | 0% | 0% | 80% | 100% | 0% | 100% | 0 |
| 72086 | RS Umum Daerah Kesehatan Kerja | 1 | 2023 | - | 80.5% | 90% | 100% | 0% | 41.36% | 0% | 100% | 100% | 93.83% | 69.57% | 86.89% | 0% | 0 |
| 72087 | RS Umum Daerah Kembangan | 1 | 2023 | - | 90.91% | 100% | 100% | 100% | 81.08% | 0% | 94.51% | 100% | 96.41% | 100% | 100% | 100% | 0 |
| 72088 | RS Umum Jasa Kartini | 1 | 2023 | - | 81.5% | 81% | 100% | 100% | 80.37% | 2.66% | 94.16% | 100% | 80.15% | 93.02% | 100% | 63.64% | 0 |
| 72089 | RS Umum Hermina Depok | 1 | 2023 | - | 97.96% | 97% | 99.21% | 100% | 90.11% | 0.54% | 88.98% | 100% | 100% | 97.5% | 99.76% | 90% | 0 |
| 72090 | RS Khusus Mata Jakarta Eye Center Kedoya | 1 | 2023 | - | 100% | 100% | 100% | 0% | 93.16% | 5.44% | 84.48% | 100% | 0% | 0% | 100% | 83.33% | 0 |
| 72091 | RS Umum Islam Bogor | 1 | 2023 | - | 90.09% | 100% | 100% | 0% | 79.38% | 13.79% | 79.5% | 100% | 96.08% | 83.33% | 98.18% | 100% | 0 |
| 72092 | RS Ukrida | 1 | 2023 | - | 98.02% | 96% | 99.29% | 0% | 88.68% | 0% | 73.14% | 100% | 89.41% | 65.71% | 93.53% | 100% | 0 |
| 72093 | RS Umum Bhakti Yudha | 1 | 2023 | - | 94.1% | 100% | 100% | 0% | 41.28% | 1.69% | 90.43% | 100% | 95.39% | 100% | 100% | 100% | 0 |
| 72094 | RS Umum Family Medical Center | 1 | 2023 | - | 95.38% | 99% | 100% | 100% | 87.83% | 1.6% | 65.43% | 100% | 77.92% | 80% | 100% | 100% | 0 |
| 72095 | RS Ibu dan Anak St. Yusuf | 1 | 2023 | - | 100% | 100% | 100% | 50% | 68.83% | 77.27% | 73.04% | 100% | 100% | 100% | 100% | 0% | 0 |
| 72096 | RS Paru Dr. M. Goenawan Partowidigdo | 1 | 2023 | - | 96.5% | 100% | 100% | 100% | 92.73% | 4.22% | 98.11% | 100% | 93.29% | 94.74% | 100% | 100% | 0 |
| 72097 | RS Umum dr Abdul Radjak Cengkareng | 1 | 2023 | - | 95.83% | 100% | 100% | 100% | 95.18% | 0% | 78.87% | 100% | 96.03% | 0% | 100% | 100% | 0 |
| 72098 | RS Umum Meilia | 1 | 2023 | - | 84% | 95% | 99.82% | 100% | 52% | 2.9% | 35.29% | 100% | 95.9% | 83.33% | 100% | 0% | 0 |
| 72099 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 1 | 2023 | - | 97.89% | 100% | 100% | 0% | 98.13% | 0% | 70.11% | 100% | 98.3% | 78.67% | 86.67% | 100% | 0 |
| 72100 | RS Umum Bunda Margonda | 1 | 2023 | - | 82.96% | 84% | 100% | 100% | 72.31% | 0% | 51.15% | 100% | 99.49% | 72.02% | 92.62% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.