Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 72101 | RS Umum Royal Taruma | 1 | 2023 | - | 89.33% | 100% | 100% | 0% | 93.47% | 10.09% | 71.97% | 100% | 100% | 82.35% | 100% | 100% | 0 |
| 72102 | RS Mata Bandung Eye Center | 1 | 2023 | - | 93.5% | 100% | 100% | 0% | 88.95% | 5.92% | 90.91% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72103 | RS Umum MH. Thamrin | 1 | 2023 | - | 87% | 90% | 100% | 75% | 79.2% | 1.07% | 72% | 100% | 99.87% | 66.67% | 100% | 100% | 0 |
| 72104 | RS Umum Daerah Koja | 1 | 2023 | - | 82% | 88% | 100% | 87.5% | 100% | 4.39% | 100% | 100% | 93.46% | 87.88% | 91.11% | 100% | 0 |
| 72105 | RS Umum Cinta Kasih Tzu Chi | 1 | 2023 | - | 78.95% | 97% | 100% | 50% | 62.45% | 2.9% | 68.43% | 98.82% | 81.43% | 100% | 100% | 100% | 0 |
| 72106 | RS Umum Tzu Chi Hospital | 1 | 2023 | - | 86.81% | 100% | 98.48% | 0% | 66.54% | 1.92% | 64.52% | 98.23% | 71.88% | 96.12% | 94.35% | 97.83% | 0 |
| 72107 | RS Umum Daerah Singaparna Medika Citrautama | 1 | 2023 | - | 89.09% | 92% | 98.62% | 0% | 59.28% | 19.82% | 77.99% | 94.69% | 99.46% | 95.26% | 98.93% | 92.59% | 0 |
| 72108 | RS Ibu dan Anak Nuraida | 1 | 2023 | - | 88.89% | 90% | 100% | 100% | 88.66% | 0% | 59.93% | 100% | 91.43% | 100% | 100% | 100% | 0 |
| 72109 | RS Umum Firdaus | 1 | 2023 | - | 95% | 100% | 100% | 66.67% | 84% | 7.32% | 75% | 100% | 71.97% | 70% | 96% | 100% | 0 |
| 72110 | RS Eka Hospital | 1 | 2023 | - | 86.63% | 100% | 100% | 0% | 86.69% | 3.53% | 85.55% | 100% | 100% | 98.13% | 100% | 100% | 0 |
| 72111 | RS Umum Annisa Queen | 1 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 72112 | RS Umum Royal Progress | 1 | 2023 | - | 92.5% | 100% | 100% | 0% | 85.16% | 0% | 88.06% | 100% | 99.75% | 85.71% | 100% | 100% | 0 |
| 72113 | RS Umum Daerah Sekarwangi | 1 | 2023 | - | 83.5% | 89% | 100% | 71.43% | 0% | 3.24% | 95.27% | 100% | 83.38% | 0% | 89.23% | 100% | 0 |
| 72114 | RS Umum Daerah Palabuhanratu | 1 | 2023 | - | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72115 | RS Umum Bunda Jakarta | 1 | 2023 | - | 100% | 97% | 99.93% | 0% | 35.46% | 0.71% | 80.36% | 100% | 96.01% | 67.8% | 99.23% | 100% | 0 |
| 72116 | RS Umum Daerah Jampang Kulon | 1 | 2023 | - | 88.2% | 93% | 99.19% | 0% | 55.51% | 0% | 92.15% | 100% | 84.58% | 93.33% | 94.01% | 0% | 0 |
| 72117 | RS Ibu dan Anak Tambak | 1 | 2023 | - | 90.34% | 74% | 100% | 100% | 99.22% | 0% | 41.84% | 100% | 84.93% | 100% | 100% | 75% | 0 |
| 72118 | RS Umum Gading Pluit | 1 | 2023 | - | 100% | 100% | 100% | 0% | 89.2% | 0% | 54.78% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72119 | RS Bhayangkara Cianjur | 1 | 2023 | - | 85% | 100% | 100% | 94.74% | 100% | 0% | 93.62% | 100% | 96.67% | 100% | 100% | 100% | 0 |
| 72120 | RS Umum Hermina Sukabumi | 1 | 2023 | - | 93.44% | 100% | 100% | 86.96% | 78.45% | 0% | 71.86% | 100% | 100% | 80% | 100% | 100% | 0 |
| 72121 | RS Umum Pluit | 1 | 2023 | - | 99.85% | 100% | 100% | 0% | 97.42% | 0% | 65.51% | 100% | 100% | 97.73% | 100% | 100% | 0 |
| 72122 | RS Khusus Orthopedi RSOP Ciamis | 1 | 2023 | - | 95.06% | 99% | 100% | 0% | 82.71% | 0% | 97.35% | 100% | 4.96% | 100% | 100% | 100% | 0 |
| 72123 | RS Umum Betha Medika | 1 | 2023 | - | 79.88% | 89% | 99.77% | 100% | 62.22% | 1.56% | 60.32% | 100% | 99.6% | 69.92% | 87.2% | 100% | 0 |
| 72124 | RS Umum Bhakti Medicare | 1 | 2023 | - | 87.46% | 98% | 98.73% | 65.52% | 40% | 1.05% | 41.08% | 100% | 91.05% | 86.21% | 100% | 100% | 0 |
| 72125 | RS Umum Pantai Indah Kapuk | 1 | 2023 | - | 81.6% | 93% | 100% | 0% | 100% | 10.47% | 91.94% | 91.96% | 99.8% | 97.3% | 100% | 100% | 0 |
| 72126 | RS Umum Daerah Pagelaran | 1 | 2023 | - | 93% | 94% | 100% | 92% | 72% | 0% | 89% | 93% | 82% | 85% | 83% | 88% | 0 |
| 72127 | RS Umum Port Medical Center | 1 | 2023 | - | 93.18% | 98% | 100% | 100% | 100% | 3.64% | 51.8% | 100% | 99.01% | 66.67% | 100% | 100% | 0 |
| 72128 | RS Khusus THT Prof Nizar | 1 | 2023 | - | 63% | 100% | 100% | 0% | 81.51% | 0% | 100% | 0% | 63.46% | 100% | 100% | 0% | 0 |
| 72129 | RS Primaya Sukabumi | 1 | 2023 | - | 92.27% | 93% | 100% | 100% | 97.16% | 0% | 98.08% | 100% | 100% | 0% | 100% | 100% | 0 |
| 72130 | RS Ibu dan Anak Family | 1 | 2023 | - | 81% | 87% | 97.7% | 0% | 91.97% | 100% | 94.23% | 100% | 99.78% | 0% | 100% | 100% | 0 |
| 72131 | RS Umum Wijaya Kusumah | 1 | 2023 | - | 92.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 72132 | RS Umum Daerah Sayang | 1 | 2023 | - | 80.28% | 87% | 100% | 100% | 75% | 19.46% | 98.12% | 100% | 94.6% | 71.98% | 100% | 100% | 0 |
| 72133 | RS Umum Mitra Keluarga Kelapa Gading | 1 | 2023 | - | 87.5% | 92% | 100% | 100% | 57.56% | 0% | 88.58% | 100% | 99.99% | 92.68% | 100% | 100% | 0 |
| 72134 | RS Umum Daerah Cimacan | 1 | 2023 | - | 100% | 100% | 100% | 50% | 92.35% | 1.12% | 92.58% | 100% | 95.96% | 100% | 100% | 100% | 0 |
| 72135 | RS Umum Puri Medika | 1 | 2023 | - | 99.53% | 99% | 96.12% | 100% | 84.66% | 0% | 87.5% | 100% | 79.39% | 100% | 100% | 100% | 0 |
| 72136 | RS Umum Tugu Ibu | 1 | 2023 | - | 87.18% | 99% | 100% | 0% | 77.2% | 0% | 34.81% | 100% | 96.49% | 83.33% | 100% | 100% | 0 |
| 72137 | RS Umum Mitra Kemayoran | 1 | 2023 | - | 98.12% | 98% | 100% | 0% | 100% | 0% | 92.31% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72138 | RS Umum Hermina Podomoro | 1 | 2023 | - | 95% | 94% | 97.14% | 100% | 85.71% | 2.63% | 88.57% | 100% | 99.19% | 77.14% | 100% | 100% | 0 |
| 72139 | RS Umum Intan Husada | 1 | 2023 | - | 91.13% | 96% | 91.6% | 100% | 84.2% | 5.88% | 94.63% | 100% | 47.4% | 100% | 100% | 100% | 0 |
| 72140 | RS Umum Daerah Welas Asih | 1 | 2023 | - | 97.44% | 100% | 100% | 84.62% | 78.67% | 0.19% | 94.8% | 100% | 96.39% | 97.89% | 100% | 100% | 0 |
| 72141 | RS Umum Siloam Hospitals Bogor | 1 | 2023 | - | 97.48% | 100% | 100% | 0% | 0% | 14.93% | 71.58% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 72142 | RS Umum Dadi Keluarga Ciamis | 1 | 2023 | - | 93.02% | 97% | 99.49% | 5.56% | 97.25% | 43.68% | 79.04% | 93.33% | 97.23% | 89.29% | 99.82% | 100% | 0 |
| 72143 | RS Umum Daerah dr. Slamet Garut | 1 | 2023 | - | 81.14% | 94% | 73.41% | 28.99% | 54.42% | 0% | 0% | 92.98% | 99.91% | 0% | 54.45% | 14.29% | 0 |
| 72144 | RS Umum Yarsi | 1 | 2023 | - | 94.13% | 97% | 100% | 100% | 86.07% | 0% | 93.87% | 100% | 94.62% | 100% | 100% | 100% | 0 |
| 72145 | RS Umum Satya Negara | 1 | 2023 | - | 89.17% | 98% | 100% | 100% | 90.45% | 3.45% | 72.41% | 100% | 93.62% | 0% | 100% | 100% | 0 |
| 72146 | RS Umum Al-Arif | 1 | 2023 | - | 99% | 98% | 98% | 98% | 95% | 98% | 98% | 98% | 97% | 98% | 98% | 83.04% | 100 |
| 72147 | RS Harapan Sehati | 1 | 2023 | - | 88.77% | 94% | 77.55% | 75% | 44.42% | 16.18% | 72.31% | 100% | 80.77% | 78.57% | 76.06% | 100% | 0 |
| 72148 | RS Umum Duta Indah | 1 | 2023 | - | 85.43% | 100% | 96.83% | 100% | 89.33% | 1.58% | 76.97% | 100% | 70.25% | 92.11% | 86.59% | 100% | 0 |
| 72149 | RS Umum Sukmul | 1 | 2023 | - | 82.44% | 97% | 100% | 41.67% | 98.47% | 0% | 69.6% | 100% | 100% | 100% | 98.81% | 100% | 0 |
| 72150 | RS Umum Dr. Hafiz | 1 | 2023 | - | 83.86% | 98% | 92.6% | 100% | 98.51% | 1.02% | 91.02% | 96.99% | 85.05% | 82% | 96.92% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
