Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 73201 | RS Umum IMC | 10 | 2023 | 11-09-2023 | 100% | 100% | 23.5% | % | 0% | 0% | 53.3% | 100% | 76.57% | 100% | 0% | 100% | 0 |
| 73202 | RS Umum Daerah Lembang | 10 | 2023 | 11-10-2023 | 89.05% | 94% | 100% | 50% | 74.23% | 0% | 93.69% | 100% | 86.61% | 88.89% | 100% | 100% | 0 |
| 73203 | RS Umum Kartika Kasih | 10 | 2023 | 11-09-2023 | 83.5% | 100% | 98% | 20.45% | 77.25% | 20% | 70.5% | 100% | 96.82% | 60% | 92% | 100% | 0 |
| 73204 | RS Umum Cikarang Medika | 10 | 2023 | 11-01-2024 | 80% | 75% | 97.78% | 88.93% | 95.73% | 0% | 76.98% | 100% | 85.94% | 83.33% | 91.36% | 91.36% | 0 |
| 73205 | RS Umum Daerah Sumedang | 10 | 2023 | 11-09-2023 | 92.72% | 90% | 100% | 100% | 62.82% | 0% | 93.89% | 100% | 95.18% | 100% | 100% | 100% | 0 |
| 73206 | RS Umum Rama Hadi | 10 | 2023 | 01-09-2024 | 96.4% | 100% | 100% | 100% | 86.96% | 4.13% | 96.56% | 100% | 98.86% | 100% | 100% | 100% | 0 |
| 73207 | RS Umum Medirossa 2 | 10 | 2023 | 11-09-2023 | 92.5% | 92% | 99.06% | 100% | 82.88% | 0% | 86.86% | 100% | 95.36% | 72.73% | 95.36% | 87.5% | 0 |
| 73208 | RS Umum Izza | 10 | 2023 | 11-10-2023 | 86.5% | 93% | 100% | 100% | 47.84% | 12.16% | 68% | 100% | 88.37% | 89.29% | 100% | 100% | 0 |
| 73209 | Rumah Sakit Mitra Plumbon Cibitung | 10 | 2023 | 11-10-2023 | 87.26% | 98% | 97.85% | 0% | 94.55% | 1.93% | 54.1% | 100% | 88.51% | 90.48% | 98.46% | 100% | 0 |
| 73210 | RS Ibu dan Anak Kartini | 10 | 2023 | 12-12-2023 | 97.01% | 99% | 99.48% | 90.91% | 94.26% | 4.26% | 89.78% | 98.88% | 98.78% | 93.52% | 97.01% | 96.5% | 97 |
| 73211 | RS Umum Assyifa Sukabumi | 10 | 2023 | 11-10-2023 | 98.5% | 100% | 100% | 100% | 80.4% | 2.95% | 80.62% | 100% | 95.68% | 86.67% | 99.17% | 85.71% | 0 |
| 73212 | RS Umum Pakuwon | 10 | 2023 | 11-08-2023 | 97% | 95% | 100% | % | 13.51% | 0% | 63.64% | 100% | 100% | 0% | 100% | 100% | 0 |
| 73213 | RS Ibu dan Anak Livasya | 10 | 2023 | 11-10-2023 | 50.98% | 82% | 99.48% | 100% | 30.68% | 1.05% | 71.11% | 100% | 63.7% | 100% | 97.3% | 100% | 0 |
| 73214 | RS Umum Ridhoka Salma | 10 | 2023 | 11-07-2023 | 99.81% | 99% | 99.86% | 100% | 96.67% | 0% | 73.29% | 100% | 91.69% | 60% | 99.66% | 92.86% | 0 |
| 73215 | RS Umum Mandaya | 10 | 2023 | 11-09-2023 | 89.79% | 99% | 99.11% | 100% | 90.39% | 0% | 43.85% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73216 | RS Mitra Plumbon Indramayu | 10 | 2023 | 11-09-2023 | 98.97% | 99% | 100% | 71.43% | 52.22% | 2.12% | 86.3% | 100% | 99.6% | 100% | 99.3% | 100% | 0 |
| 73217 | RS Hermina Metland Cibitung | 10 | 2023 | 11-07-2023 | 91.65% | 100% | 100% | 100% | 95.05% | 0% | 94.66% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73218 | RS San Medical Center | 10 | 2023 | 11-04-2023 | 96% | 95% | 100% | 100% | 80% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73219 | RS Umum Kharisma | 10 | 2023 | 11-08-2023 | 100% | 100% | 100% | 100% | 97.94% | 0% | 96.43% | 100% | 100% | 85.71% | 100% | 0% | 0 |
| 73220 | BMC Mayapada Hospital | 10 | 2023 | 11-10-2023 | 98.75% | 100% | 99.91% | 100% | 82.35% | 2.22% | 98.03% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73221 | RS Sentra Medika Langut | 10 | 2023 | 11-06-2023 | 99.53% | 100% | 93.32% | 100% | 83.12% | 0% | 69.28% | 95.24% | 97.16% | 96.28% | 100% | 100% | 0 |
| 73222 | RS Umum Salak | 10 | 2023 | 11-10-2023 | 85.44% | 73% | 100% | 0% | 60.01% | 0.79% | 70.24% | 100% | 92.8% | 80% | 98.51% | 100% | 0 |
| 73223 | RS Umum Hermina Bogor | 10 | 2023 | 11-10-2023 | 96.09% | 100% | 100% | 100% | 93.33% | 0.54% | 98.68% | 100% | 97.03% | 87.5% | 100% | 100% | 0 |
| 73224 | RS Uni Medika Setu Bekasi | 10 | 2023 | 11-07-2023 | 99.89% | 100% | 100% | 87.5% | 91.85% | 1.15% | 44.32% | 100% | 98.1% | 30% | 100% | 0% | 0 |
| 73225 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 10 | 2023 | 11-10-2023 | 96.88% | 95% | 100% | 0% | 59.72% | 0% | 68.33% | 100% | 70% | 65% | 98.7% | 100% | 0 |
| 73226 | RS Umum Metro Hospitals | 10 | 2023 | 11-10-2023 | 99.71% | 100% | 100% | 81.82% | 82.81% | 2.97% | 92% | 100% | 95.57% | 88.89% | 100% | 100% | 0 |
| 73227 | RS Umum Bhakti Husada II Purwakarta | 10 | 2023 | 11-08-2023 | 89.6% | 95% | 100% | 100% | 80.97% | 1.28% | 86.67% | 100% | 87.97% | 62.5% | 100% | 100% | 0 |
| 73228 | RS Amanda Cikarang Selatan | 10 | 2023 | 11-09-2023 | 83.13% | 100% | 100% | 100% | 82.75% | 0% | 100% | 100% | 100% | 100% | 98.78% | 50% | 0 |
| 73229 | RS Umum dr. Abdul Radjak Cibitung | 10 | 2023 | 11-04-2023 | 99.35% | 100% | 100% | 0% | 100% | 4.76% | 84.88% | 100% | 100% | 100% | 100% | 90% | 0 |
| 73230 | RS Umum Daerah Kota Bogor | 10 | 2023 | 11-03-2023 | 79.57% | 91% | 99.72% | 100% | 91.99% | 0.66% | 77.82% | 100% | 100% | 70% | 98.87% | 100% | 0 |
| 73231 | RS Umum Daerah Subang | 10 | 2023 | 11-10-2023 | 90.67% | 92% | 99.81% | 71.43% | 72.64% | 1.83% | 98.42% | 99.62% | 77.38% | 0% | 98.3% | 100% | 0 |
| 73232 | RSAU Dr. M. Hassan Toto | 10 | 2023 | 11-06-2023 | 98.39% | 99% | 100% | 100% | 97.63% | 0.61% | 92.13% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 73233 | RS Umum Helsa | 10 | 2023 | 11-09-2023 | 79.86% | 99% | 97.37% | 100% | 91.18% | 2.4% | 97.9% | 100% | 96.71% | 76.67% | 87.85% | 100% | 0 |
| 73234 | RS Umum Mitra Family | 10 | 2023 | 11-07-2023 | 98.7% | 100% | 100% | 100% | 95.2% | 0% | 100% | 100% | 100% | 89.3% | 100% | 100% | 0 |
| 73235 | RS Umum Pamanukan Medical Center (PMC) | 10 | 2023 | 11-07-2023 | 77.13% | 95% | 100% | 90% | 74.36% | 1.98% | 72.3% | 98.36% | 100% | 84.62% | 100% | 82.5% | 0 |
| 73236 | RS Umum Azra | 10 | 2023 | 11-09-2023 | 90.53% | 100% | 100% | 100% | 90.58% | 1.64% | 68.06% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73237 | RS Umum Anna Medika | 10 | 2023 | 11-09-2023 | 96.02% | 97% | 99.73% | 100% | 85.4% | 0% | 90.2% | 100% | 99.46% | 83.33% | 100% | 100% | 0 |
| 73238 | RS Umum PTPN VIII | 10 | 2023 | 12-10-2023 | 84% | 89% | 95.38% | 100% | 57.14% | 3.68% | 87.65% | 100% | 87.08% | 83.33% | 88.89% | 84.21% | 0 |
| 73239 | RS Permata Bunda | 10 | 2023 | 11-06-2023 | 100% | 100% | 100% | 0% | 90% | 0% | 0% | 100% | 100% | 84% | 100% | 100% | 0 |
| 73240 | RS Umum Mutiara Hati | 10 | 2023 | 11-10-2023 | 89.02% | 93% | 100% | 100% | 69.95% | 100% | 70.19% | 100% | 81.91% | 87.89% | 100% | 100% | 0 |
| 73241 | RS Jiwa dr. H. Marzoeki Mahdi | 10 | 2023 | 11-06-2023 | 90.72% | 96% | 100% | 100% | 54.56% | 0% | 0% | 100% | 97.06% | 86.9% | 100% | 100% | 0 |
| 73242 | RS Umum Holistic Purwakarta | 10 | 2023 | 11-10-2023 | 94.5% | 90% | 96.33% | 100% | 79.27% | 0% | 75% | 100% | 93.3% | 60% | 95% | 100% | 0 |
| 73243 | RS Mitra Keluarga Deltamas | 10 | 2023 | 11-08-2023 | 100% | 100% | 100% | 0% | 93.99% | 0% | 59.87% | 100% | 100% | 0% | 100% | 100% | 0 |
| 73244 | RS Umum Mitra Keluarga Cikarang | 10 | 2023 | 11-08-2023 | 99.68% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99.97% | 100% | 100% | 100% | 0 |
| 73245 | RS Umum Daerah M. A. Sentot Patrol | 10 | 2023 | 11-10-2023 | 91% | 95% | 100% | 83.33% | 99.24% | 1.87% | 100% | 96.7% | 92.59% | 99.85% | 99.93% | 35.09% | 0 |
| 73246 | RS Umum Daerah Bayu Asih | 10 | 2023 | 11-09-2023 | 94.32% | 94% | 99.73% | 100% | 48.48% | 2.19% | 99.73% | 98.99% | 94.19% | 66.67% | 97.81% | 100% | 0 |
| 73247 | RS Rayhan | 10 | 2023 | 11-10-2023 | 92.5% | 95% | 100% | 0% | 85.32% | 0% | 94.61% | 100% | 94.28% | 93.5% | 100% | 100% | 0 |
| 73248 | RS Umum Mulia Pajajaran | 10 | 2023 | 11-10-2023 | 93.71% | 100% | 100% | 100% | 86.2% | 1.37% | 100% | 100% | 80.78% | 81.25% | 100% | 81.82% | 0 |
| 73249 | RS Umum Bhayangkara Indramayu | 10 | 2023 | 01-01-1970 | 85.25% | 87% | 100% | 100% | 37.23% | 0% | 77.27% | 100% | 99.8% | 0% | 27.92% | 100% | 0 |
| 73250 | RS Umum Daerah Cililin | 10 | 2023 | 01-01-1970 | 91.2% | 97% | 100% | 100% | 65.55% | 0% | 84.31% | 97.69% | 99.94% | 77.27% | 99.15% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.