Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 73401 | RS Eka Hospital | 10 | 2023 | 11-10-2023 | 86.54% | 100% | 100% | % | 81.53% | 5.13% | 85.95% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73402 | RS Umum Puri Cinere | 10 | 2023 | 11-08-2023 | 100% | 100% | 100% | 0% | 94.13% | 0% | 91.67% | 100% | 99.37% | 100% | 100% | 100% | 0 |
| 73403 | RS Umum Karya Pangalengan Bhakti Sehat | 10 | 2023 | 12-08-2023 | 97.92% | 100% | 100% | 70% | 93.33% | 7.32% | 86.44% | 100% | 90.48% | 100% | 93.22% | 100% | 0 |
| 73404 | RS Umum Daerah Leuwiliang | 10 | 2023 | 11-10-2023 | 75.94% | 80% | 99.83% | 88.46% | 98.74% | 26.58% | 92.44% | 100% | 94.31% | 69.33% | 99.5% | 100% | 0 |
| 73405 | RS Umum Annisa | 10 | 2023 | 11-04-2023 | 79.7% | 93% | 100% | 80% | 98.39% | 3.88% | 87.74% | 100% | 66.21% | 77.78% | 93.33% | 100% | 0 |
| 73406 | RS Umum Bina Husada | 10 | 2023 | 11-09-2023 | 98.01% | 100% | 94.96% | 100% | 100% | 35% | 82.45% | 100% | 96.1% | 100% | 100% | 64.91% | 0 |
| 73407 | RS Umum Hermina Depok | 10 | 2023 | 11-06-2023 | 99.19% | 99% | 99.85% | 91.3% | 87.3% | 4.97% | 87.24% | 100% | 99.96% | 92.49% | 98.89% | 100% | 0 |
| 73408 | RS Umum Daerah Kesehatan Kerja | 10 | 2023 | 11-06-2023 | 78.18% | 100% | 100% | 0% | 44.6% | 1.69% | 97.56% | 100% | 93.23% | 85.71% | 87.61% | 100% | 0 |
| 73409 | RS Ibu dan Anak Citra Insani | 10 | 2023 | 11-03-2023 | 87.2% | 92% | 100% | 100% | 60.76% | 0% | 82.81% | 100% | 97.63% | 100% | 100% | 100% | 0 |
| 73410 | RS Ibu dan Anak Tumbuh Kembang | 10 | 2023 | 11-10-2023 | 97.89% | 100% | 100% | 100% | 57.56% | 0% | 74.01% | 100% | 71.43% | 70% | 100% | 100% | 0 |
| 73411 | RS Umum Family Medical Center | 10 | 2023 | 11-05-2023 | 95% | 95% | 99.92% | 0% | 89.86% | 0% | 68.8% | 100% | 86.3% | 100% | 100% | 85.71% | 0 |
| 73412 | RS Umum Mary Cileungsi Hijau | 10 | 2023 | 11-08-2023 | 96.14% | 100% | 100% | 0% | 63.68% | 4.94% | 93.08% | 100% | 99.06% | 89.61% | 99.56% | 89.86% | 0 |
| 73413 | RS Unggul Karsa Medika | 10 | 2023 | 11-09-2023 | 87.05% | 94% | 100% | 100% | 93.35% | 0% | 84.97% | 100% | 100% | 94.77% | 100% | 100% | 0 |
| 73414 | RS Umum Meilia | 10 | 2023 | 11-08-2023 | 84.5% | 91% | 98.04% | 100% | 59.11% | 1.15% | 35.23% | 94.51% | 97.66% | 80% | 100% | 100% | 0 |
| 73415 | RS Umum Bunda Margonda | 10 | 2023 | 11-06-2023 | 82.97% | 92% | 99.97% | 100% | 87.69% | 0.4% | 56.86% | 100% | 99.62% | 77.78% | 99.7% | 100% | 0 |
| 73416 | RS Umum Daerah Cicalengka | 10 | 2023 | 11-10-2023 | 84.93% | 100% | 99.19% | 100% | 92.97% | 1.08% | 72.6% | 100% | 99.55% | 73.33% | 100% | 100% | 0 |
| 73417 | RS Mata Bandung Eye Center | 10 | 2023 | - | 97.5% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 73418 | RS Umum Islam Bogor | 10 | 2023 | 11-10-2023 | 87.11% | 100% | 100% | 0% | 22.44% | 6.1% | 68.16% | 100% | 96.91% | 82.69% | 100% | 100% | 0 |
| 73419 | RS Umum Citama | 10 | 2023 | 11-03-2023 | 85.32% | 98% | 99.95% | 100% | 88.41% | 0.87% | 80.73% | 100% | 98.73% | 81.82% | 99.94% | 100% | 0 |
| 73420 | RS Umum Sentra Medika Cibinong | 10 | 2023 | 11-10-2023 | 89.03% | 96% | 100% | 0% | 55.57% | 25.51% | 38.76% | 100% | 98.73% | 84.96% | 100% | 100% | 0 |
| 73421 | RS Sentosa | 10 | 2023 | 11-07-2023 | 100% | 100% | 81.63% | 74.86% | 5.38% | 66.67% | 100% | 100% | 80% | 100% | 100% | 80% | 0 |
| 73422 | RS Ibu dan Anak Grha Bunda | 10 | 2023 | 11-09-2023 | 80.77% | 81% | 100% | 100% | 76.18% | 0% | 73.95% | 77.78% | 99.86% | 94.57% | 99.63% | 100% | 0 |
| 73423 | RS Umum Daerah Cileungsi | 10 | 2023 | 11-10-2023 | 73.64% | 73% | 95.67% | 70.77% | 98.96% | 1.37% | 93.51% | 100% | 91.57% | 96% | 100% | 100% | 0 |
| 73424 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 10 | 2023 | 11-09-2023 | 97.56% | 100% | 100% | 100% | 90.74% | 0% | 97.74% | 100% | 99.58% | 52.92% | 100% | 100% | 0 |
| 73425 | RS Umum Medika Dramaga | 10 | 2023 | 11-10-2023 | 78.33% | 85% | 100% | 0% | 93.16% | 3.93% | 56.74% | 100% | 100% | 76.19% | 100% | 100% | 0 |
| 73426 | RS Gigi dan Mulut Maranatha | 10 | 2023 | 11-09-2023 | 90.04% | 93% | 100% | 0% | 90.38% | 0% | 100% | 5% | 100% | 0% | 100% | 0% | 0 |
| 73427 | RS Umum Hermina Mekarsari | 10 | 2023 | 11-09-2023 | 88.6% | 94% | 99.9% | 80% | 84.62% | 0.88% | 80.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73428 | RS Ibu dan Anak Assalam | 10 | 2023 | 11-06-2023 | 89.09% | 98% | 100% | 90% | 77.64% | 0% | 75.8% | 100% | 99.37% | 100% | 97.65% | 85.71% | 0 |
| 73429 | RS Umum Juliana | 10 | 2023 | 11-10-2023 | 97% | 100% | 100% | 0% | 73.89% | 0% | 57.82% | 100% | 100% | 87.72% | 100% | 100% | 0 |
| 73430 | RS Umum Humana Prima | 10 | 2023 | 11-10-2023 | 85.81% | 100% | 100% | 96.88% | 81.2% | 0% | 49.56% | 100% | 100% | 0% | 100% | 80% | 0 |
| 73431 | RS Umum Ummi | 10 | 2023 | 11-09-2023 | 84.24% | 93% | 87.88% | 60% | 36.77% | 54.52% | 64.88% | 100% | 98% | 90.67% | 78.79% | 100% | 0 |
| 73432 | RS Umum MH. Thamrin | 10 | 2023 | 12-04-2023 | 84% | 100% | 100% | 100% | 89.6% | 1.7% | 88.97% | 100% | 99.72% | 75% | 100% | 100% | 0 |
| 73433 | RS Pondok Indah Puri Indah | 10 | 2023 | 07-09-2024 | 98.29% | 100% | 100% | 0% | 90.23% | 5.98% | 66.88% | 100% | 0% | 96.97% | 100% | 100% | 0 |
| 73434 | RS Ibu dan Anak St. Yusuf | 10 | 2023 | 11-10-2023 | 100% | 100% | 100% | 50% | 87.97% | 45.45% | 81.58% | 100% | 100% | 100% | 100% | 0% | 0 |
| 73435 | RS Umum Hermina Kemayoran | 10 | 2023 | 11-09-2023 | 92% | 100% | 98.31% | 94.12% | 93.55% | 0.91% | 96.82% | 100% | 98.5% | 76% | 100% | 100% | 0 |
| 73436 | RS Ibu dan Anak dr. Hj. Karmini EH | 10 | 2023 | 11-10-2023 | 85.27% | 95% | 100% | 100% | 70.45% | 0% | 78.35% | 100% | 97.59% | 82.11% | 100% | 100% | 0 |
| 73437 | RS Umum Anggrek Mas | 10 | 2023 | 11-10-2023 | 95.45% | 96% | 100% | 100% | 63% | 1.45% | 49.18% | 83.33% | 99.71% | 46.38% | 96.17% | 100% | 0 |
| 73438 | RS Umum Daerah Tanah Abang | 10 | 2023 | 11-10-2023 | 90.71% | 100% | 100% | 0% | 90.52% | 0% | 74.61% | 100% | 91.13% | 0% | 100% | 100% | 0 |
| 73439 | RS Khusus Mata Jakarta Eye Center Kedoya | 10 | 2023 | 11-09-2023 | 85.38% | 100% | 98.87% | % | 0% | 2.17% | 91.97% | 0% | 0% | 0% | 100% | 100% | 0 |
| 73440 | RS Khusus Bedah Salemba Satu | 10 | 2023 | 11-10-2023 | 88.94% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 91.42% | 100% | 69.23% | 0% | 0 |
| 73441 | RS Umum Daerah Kembangan | 10 | 2023 | 11-08-2023 | 92% | 100% | 100% | 85.71% | 84.73% | 0.95% | 93.92% | 100% | 96.7% | 100% | 100% | 100% | 0 |
| 73442 | RS Umum Daerah Kalideres | 10 | 2023 | 11-09-2023 | 97.07% | 100% | 100% | 100% | 72.36% | 1.94% | 71.85% | 100% | 99.85% | 55% | 100% | 100% | 0 |
| 73443 | RS Umum Daerah Johar Baru | 10 | 2023 | 07-08-2024 | 92.5% | 0% | 100% | 0% | 84.68% | 0% | 60.57% | 100% | 93.21% | 80% | 100% | 100% | 0 |
| 73444 | RS Khusus Gigi dan Mulut Ladokgi TNI AL R.E. Marta | 10 | 2023 | 11-10-2023 | 95% | 97% | 0% | 0% | 79.13% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 73445 | RS Khusus Orthopedi RSOP Ciamis | 10 | 2023 | 11-09-2023 | 99.18% | 99% | 100% | % | 86.96% | 4.17% | 97.37% | 100% | 3.04% | 100% | 100% | 100% | 0 |
| 73446 | RS Umum Mitra Keluarga Kalideres | 10 | 2023 | 11-09-2023 | 99.44% | 100% | 100% | 50% | 66.32% | 0% | 79.56% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73447 | RS Umum Ciputra Hospital Citragarden City | 10 | 2023 | 11-09-2023 | 91.86% | 88% | 100% | 0% | 80.17% | 1.51% | 39.72% | 100% | 100% | 84.38% | 100% | 100% | 0 |
| 73448 | RS Umum Daerah Matraman | 10 | 2023 | 01-01-1970 | 95% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 87.58% | 100% | 100% | 100% | 0 |
| 73449 | RS Umum Daerah Kemayoran | 10 | 2023 | 11-09-2023 | 100% | 96% | 100% | 0% | 40% | 4.76% | 100% | 100% | 99% | 100% | 100% | 100% | 0 |
| 73450 | RS Umum Islam Hj. Siti Muniroh | 10 | 2023 | 11-09-2023 | 98.5% | 100% | 93.55% | 0% | 98.64% | 0% | 100% | 100% | 100% | 0% | 0% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.