Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 73501 | RS Umum Annisa Queen | 10 | 2023 | 11-03-2023 | 100% | 0% | 100% | 0% | 100% | 0% | 83.58% | 73.33% | 100% | 0% | 0% | 0% | 0 |
| 73502 | RS Umum Sekar Kamulyan | 10 | 2023 | 11-10-2023 | 95.59% | 100% | 100% | 0% | 8.48% | 0% | 80.66% | 100% | 100% | 61.19% | 96.43% | 100% | 0 |
| 73503 | RS Umum Puri Medika | 10 | 2023 | 11-04-2023 | 93.15% | 72% | 98.63% | 100% | 88.83% | 0% | 56.58% | 100% | 83.51% | 100% | 99.83% | 100% | 0 |
| 73504 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 10 | 2023 | - | 94.26% | 100% | 100% | 100% | 90.96% | 0% | 100% | 100% | 90.91% | 84.62% | 100% | 100% | 0 |
| 73505 | RS Umum Daerah dr. Soekardjo | 10 | 2023 | 11-10-2023 | 84.51% | 85% | 91.28% | 76.92% | 68.52% | 3.09% | 86.07% | 97.89% | 98.26% | 85.71% | 98.36% | 100% | 0 |
| 73506 | RS Umum Bunda Jakarta | 10 | 2023 | 11-08-2023 | 99.94% | 100% | 100% | 0% | 100% | 2.42% | 80.93% | 100% | 98.42% | 95.88% | 100% | 100% | 0 |
| 73507 | RS Umum Akademik Atma Jaya | 10 | 2023 | 11-06-2023 | 96.37% | 100% | 84.52% | 100% | 56.18% | 19.81% | 72.06% | 100% | 84.5% | 100% | 99.8% | 80% | 0 |
| 73508 | RS Umum Nurhayati Garut | 10 | 2023 | 01-01-1970 | 81% | 98% | 100% | 100% | 79.71% | 100% | 82% | 100% | 91.03% | 98.72% | 98.57% | 100% | 0 |
| 73509 | RS Ibu dan Anak Family | 10 | 2023 | 11-09-2023 | 79.95% | 97% | 99.26% | 0% | 82.59% | 0% | 88.1% | 100% | 99.97% | 0% | 100% | 100% | 0 |
| 73510 | RS Umum Daerah Cempaka Putih | 10 | 2023 | 11-03-2023 | 86.09% | 100% | 100% | % | 100% | 0% | 93.44% | 100% | 95.46% | 96% | 100% | 100% | 0 |
| 73511 | RS Umum Daerah Kawali | 10 | 2023 | 11-10-2023 | 91.88% | 90% | 100% | 0% | 79.7% | 0% | 100% | 100% | 98.25% | 70.83% | 100% | 100% | 0 |
| 73512 | RS Umum Kramat 128 | 10 | 2023 | 11-09-2023 | 99.14% | 100% | 100% | 0% | 100% | 0% | 83.21% | 97.33% | 96.13% | 80% | 100% | 100% | 0 |
| 73513 | RS Umum Daerah Koja | 10 | 2023 | 11-07-2023 | 85% | 90% | 100% | 100% | 100% | 0% | 100% | 100% | 95.6% | 88.36% | 92.64% | 100% | 0 |
| 73514 | RS Umum Daerah Singaparna Medika Citrautama | 10 | 2023 | 11-09-2023 | 89.2% | 98% | 100% | 36.36% | 57.98% | 24.19% | 69.96% | 99.12% | 99.58% | 96.76% | 75.88% | 100% | 0 |
| 73515 | RS Umum Daerah Sultan Thaha Saifuddin | 10 | 2023 | 11-04-2023 | 90.33% | 91% | 91.77% | 100% | 38.91% | 0% | 99.75% | 100% | 100% | 100% | 90% | 85.71% | 0 |
| 73516 | RS Umum Madina | 10 | 2023 | 11-09-2023 | 84.8% | 85% | 98.64% | 0% | 52.1% | 0% | 66.45% | 100% | 98.6% | 100% | 98.41% | 100% | 0 |
| 73517 | RS Umum Awal Bros Pekanbaru | 10 | 2023 | 11-04-2023 | 89.28% | 100% | 100% | 0% | 61.82% | 0.3% | 82.76% | 100% | 82.67% | 97.4% | 100% | 100% | 0 |
| 73518 | RS Ibu dan Anak Moelia | 10 | 2023 | 11-08-2023 | 99.01% | 100% | 96.53% | 100% | 90.91% | 0% | 100% | 100% | 98.89% | 81.08% | 100% | 100% | 0 |
| 73519 | RS Prof. Dr. Tabrani | 10 | 2023 | 11-10-2023 | 87.56% | 100% | 95.46% | 0% | 45.4% | 0% | 62.81% | 100% | 91.45% | 85.71% | 100% | 100% | 0 |
| 73520 | RS Umum Daerah Indrasari Rengat | 10 | 2023 | 11-06-2023 | 81.37% | 88% | 100% | 100% | 67.11% | 3.68% | 88.48% | 99.07% | 90.73% | 0% | 100% | 100% | 0 |
| 73521 | RS Umum Daerah Padang Panjang | 10 | 2023 | 02-05-2026 | 83.5% | 78% | 67% | 80% | 80% | 100% | 97% | 78% | 78% | 89% | 78% | 76% | 0 |
| 73522 | RS Umum Daerah Kota Bukittinggi | 10 | 2023 | 11-10-2023 | 80.5% | 85% | 99.6% | 100% | 83.03% | 0% | 95.8% | 100% | 87.56% | 100% | 100% | 100% | 0 |
| 73523 | RS Umum Setia Budi | 10 | 2023 | 11-10-2023 | 87% | 94% | 94.35% | 81.25% | 79.23% | 0% | 80.65% | 100% | 90.24% | 100% | 92.61% | 92.47% | 0 |
| 73524 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 10 | 2023 | - | 96.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.64% | 0% | 100% | 0% | 0 |
| 73525 | RS Jabal Rahmah Medika | 10 | 2023 | 11-08-2023 | 94.76% | 100% | 100% | 100% | 100% | 0% | 86.04% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73526 | RS Ibu dan Anak Sukma Bunda | 10 | 2023 | 11-10-2023 | 71.5% | 88% | 100% | 93.1% | 87.97% | 0% | 94.12% | 100% | 93.48% | 88.24% | 100% | 100% | 0 |
| 73527 | RS Umum Permata Hati | 10 | 2023 | 11-10-2023 | 87.08% | 100% | 87.97% | 100% | 97.11% | 0% | 28.24% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73528 | RS Otak DR. Drs. M. Hatta Bukittinggi | 10 | 2023 | 11-07-2023 | 90% | 100% | 95.43% | 100% | 100% | 0% | 75.64% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73529 | RS Tk. IV Bukittinggi | 10 | 2023 | - | 79.8% | 81% | 95.63% | 92.27% | 96.86% | 0% | 93.18% | 94.81% | 95.72% | 92.54% | 96.86% | 100% | 0 |
| 73530 | RS Ibu dan Anak Annisa Payakumbuh | 10 | 2023 | - | 94.32% | 100% | 100% | 100% | 84.19% | 0% | 88.1% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73531 | RS Umum Prima Pekanbaru | 10 | 2023 | 11-10-2023 | 91.5% | 99% | 98.37% | 83.33% | 80.33% | 4.39% | 81.09% | 99.44% | 80.81% | 80% | 97.81% | 100% | 0 |
| 73532 | RS Umum Daerah Rantau Ikil | 10 | 2023 | 11-10-2023 | 80% | 75% | 78.26% | 0% | 0% | 0% | 100% | 0% | 87.8% | 0% | 100% | 0% | 0 |
| 73533 | RS Islam Ibnu Sina Bukittinggi | 10 | 2023 | 11-10-2023 | 89% | 98% | 99.91% | 50% | 70.63% | 3.02% | 98.17% | 95.56% | 93.02% | 100% | 100% | 100% | 0 |
| 73534 | RS Umum Daerah Dr Sadikin Kota Pariaman | 10 | 2023 | 11-10-2023 | 100% | 100% | 100% | 0% | 47.98% | 0% | 88% | 100% | 100% | 100% | 100% | 0% | 0 |
| 73535 | Aulia Hospital | 10 | 2023 | 11-10-2023 | 93.21% | 96% | 99.15% | 50% | 49.87% | 0% | 72% | 100% | 100% | 93.33% | 97.56% | 100% | 0 |
| 73536 | RS Ibu dan Anak Citra Aguswar Medical Center | 10 | 2023 | 08-08-2025 | 96.14% | 96% | 98.83% | 100% | 100% | 0% | 91.3% | 100% | 75.48% | 93.33% | 100% | 100% | 0 |
| 73537 | RS Umum Bina Kasih | 10 | 2023 | 11-07-2023 | 87.5% | 100% | 100% | 100% | 80.01% | 0% | 71.24% | 100% | 90.96% | 85.71% | 100% | 100% | 0 |
| 73538 | RS Umum Daerah Raden Mattaher Jambi | 10 | 2023 | 11-10-2023 | 92.91% | 99% | 98.71% | 54.55% | 72.45% | 2.03% | 91.03% | 100% | 98.4% | 69.19% | 93.1% | 100% | 0 |
| 73539 | RS Umum Daerah Teluk Kuantan | 10 | 2023 | 11-10-2023 | 88% | 98% | 92% | 0% | 49.3% | 16.8% | 63.37% | 100% | 92.89% | 90.62% | 98.89% | 0% | 0 |
| 73540 | RS Umum Daerah Dr. Adnaan WD | 10 | 2023 | 01-01-1970 | 97.18% | 98% | 100% | 100% | 21.76% | 9.16% | 98.59% | 100% | 94.53% | 100% | 100% | 100% | 0 |
| 73541 | RS Umum Daerah Dr. Achmad Mochtar | 10 | 2023 | - | 96.2% | 99% | 93% | 95.79% | 98.5% | 97% | 98.6% | 100% | 99.16% | 97% | 97% | 100% | 0 |
| 73542 | RS Umum Ibnu Sina Kota Payakumbuh | 10 | 2023 | 11-09-2023 | 92.54% | 96% | 100% | 100% | 86.45% | 0% | 58.44% | 100% | 86.41% | 80.95% | 100% | 100% | 0 |
| 73543 | RS Ibu dan Anak Milano | 10 | 2023 | 11-06-2023 | 82% | 91% | 100% | 50% | 91.96% | 8.89% | 100% | 100% | 89.28% | 93.16% | 100% | 100% | 0 |
| 73544 | RS Umum Ibnu Sina Padang Panjang | 10 | 2023 | 11-11-2023 | 91.3% | 100% | 100% | 0% | 80% | 0% | 96.43% | 100% | 85.31% | 100% | 100% | 100% | 0 |
| 73545 | RS Umum Daerah H. Hanafie | 10 | 2023 | 01-01-1970 | 92.33% | 95% | 85.27% | 100% | 100% | 4% | 100% | 100% | 92.69% | 100% | 100% | 83.33% | 0 |
| 73546 | RS Umum Syafira | 10 | 2023 | 11-06-2023 | 86.4% | 89% | 100% | 58.33% | 96.78% | 7.54% | 68.88% | 100% | 99.69% | 100% | 100% | 100% | 0 |
| 73547 | RS Umum Awal Bros Ujung Batu | 10 | 2023 | 11-10-2023 | 83% | 96% | 100% | 100% | 83.43% | 0% | 80.79% | 100% | 98.42% | 100% | 100% | 100% | 0 |
| 73548 | RS Umum Azzahra | 10 | 2023 | 11-10-2023 | 88% | 100% | 100% | 100% | 93.33% | 7.14% | 93.33% | 100% | 91.8% | 100% | 100% | 100% | 0 |
| 73549 | RS Hermina Pekanbaru | 10 | 2023 | 11-04-2023 | 89.66% | 95% | 100% | 100% | 96.4% | 3.5% | 99.83% | 100% | 100% | 85.19% | 100% | 100% | 0 |
| 73550 | RS Umum Surya Insani | 10 | 2023 | 11-08-2023 | 96.8% | 100% | 94.68% | 100% | 82.5% | 2.42% | 80.67% | 100% | 100% | 84.91% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.