Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 73551 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 10 | 2023 | 11-09-2023 | 91.5% | 84% | 96.14% | 100% | 87.78% | 10.98% | 98.7% | 100% | 99.67% | 95.65% | 98.4% | 75% | 0 |
| 73552 | RS Ibu dan Anak Harapan Medika | 10 | 2023 | 11-09-2023 | 97% | 100% | 100% | 100% | 92.74% | 11.76% | 86.21% | 0% | 99.37% | 100% | 100% | 100% | 0 |
| 73553 | RS Doa Ibunda | 10 | 2023 | 11-06-2023 | 36.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 73554 | RS Umum Daerah Bengkalis | 10 | 2023 | 11-07-2023 | 95.55% | 100% | 99.54% | 0% | 38.84% | 35.9% | 99.07% | 100% | 92.76% | 100% | 100% | 100% | 0 |
| 73555 | RS Merangin Medical Centre | 10 | 2023 | 11-09-2023 | 97.78% | 100% | 100% | 100% | 95% | 2.86% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73556 | RS Umum Daerah Kec.Mandau | 10 | 2023 | 11-09-2023 | 96% | 96% | 100% | 0% | 84.72% | 0% | 88.17% | 100% | 98.44% | 100% | 100% | 100% | 0 |
| 73557 | RS Umum Eka Hospital Pekanbaru | 10 | 2023 | 11-09-2023 | 89.07% | 100% | 99.92% | 50% | 76.94% | 27.51% | 100% | 100% | 100% | 90.33% | 100% | 100% | 0 |
| 73558 | RS Umum Mutia Sari | 10 | 2023 | 11-10-2023 | 96% | 98% | 100% | 100% | 79.38% | 0% | 93% | 100% | 88.37% | 100% | 100% | 100% | 0 |
| 73559 | RS Raudhah | 10 | 2023 | 11-04-2023 | 92.77% | 98% | 96.67% | 100% | 100% | 2.92% | 77.27% | 100% | 90.92% | 88.89% | 100% | 100% | 0 |
| 73560 | RS Umum Daerah Mohammad Natsir | 10 | 2023 | 01-01-1970 | 88% | 100% | 100% | 100% | 70.03% | 6.56% | 95% | 100% | 99.05% | 88.24% | 98.21% | 100% | 0 |
| 73561 | RS Umum Thursina | 10 | 2023 | 11-03-2023 | 87.5% | 91% | 92.5% | 77.78% | 66.67% | 4% | 52.5% | 100% | 90.91% | 90% | 100% | 100% | 0 |
| 73562 | RS Umum Daerah Kolonel Abundjani/Bangko | 10 | 2023 | 11-06-2023 | 98.51% | 98% | 98.74% | 0% | 25.61% | 0% | 99.45% | 100% | 97.09% | 100% | 97.24% | 0% | 0 |
| 73563 | RS Umum Permata Hati | 10 | 2023 | 11-08-2023 | 83% | 94% | 100% | 33.33% | 86.4% | 0% | 63.22% | 100% | 92.86% | 100% | 96.15% | 100% | 0 |
| 73564 | RS Santa Maria Pekanbaru | 10 | 2023 | 11-08-2023 | 94.03% | 100% | 100% | 100% | 93.69% | 0% | 87.01% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73565 | RS Umum Indah | 10 | 2023 | 11-09-2023 | 85.71% | 100% | 100% | 86.67% | 85.07% | 2.61% | 90.62% | 100% | 92.61% | 82.61% | 100% | 100% | 0 |
| 73566 | RS Umum Cahaya | 10 | 2023 | 01-01-1970 | 19% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73567 | RS Umum Daerah Mayjen H. A. Thalib | 10 | 2023 | 11-10-2023 | 83.78% | 93% | 72.19% | 93.75% | 77.65% | 100% | 100% | 100% | 79.25% | 81.8% | 56.78% | 0% | 0 |
| 73568 | RS Ibunda | 10 | 2023 | 11-09-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 91.67% | 83.33% | 100% | 100% | 0 |
| 73569 | RS Umum Daerah Kota Dumai | 10 | 2023 | 11-09-2023 | 82.01% | 93% | 99.93% | 0% | 25% | 1.82% | 98.18% | 100% | 98.67% | 70% | 100% | 100% | 0 |
| 73570 | RS Ibu dan Anak Athaya Medika | 10 | 2023 | 11-09-2023 | 87.5% | 100% | 100% | 86.21% | 89.18% | 4% | 89.09% | 100% | 85.5% | 83.33% | 100% | 87.5% | 0 |
| 73571 | RS Graha Yasmine | 10 | 2023 | 11-01-2023 | 97.17% | 100% | 100% | 100% | 98.41% | 0% | 97.54% | 100% | 94.12% | 94.57% | 100% | 100% | 0 |
| 73572 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 10 | 2023 | 11-08-2023 | 89.87% | 84% | 91.33% | 100% | 43.12% | 0% | 89.02% | 100% | 99.22% | 70.67% | 100% | 50% | 0 |
| 73573 | RS Umum Daerah Kabupaten Kepulauan Meranti | 10 | 2023 | 11-10-2023 | 87.6% | 100% | 100% | 0% | 70.02% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73574 | RS Pertamina Dumai | 10 | 2023 | 11-10-2023 | 98% | 93% | 100% | 0% | 73.14% | 0% | 87.05% | 100% | 86.64% | 100% | 100% | 100% | 0 |
| 73575 | RS Umum Daerah Arifin Achmad | 10 | 2023 | 11-10-2023 | 96.12% | 94% | 88.58% | 28.57% | 78.19% | 0% | 80.42% | 100% | 89.15% | 0% | 100% | 100% | 0 |
| 73576 | RS Pertamina Hulu Rokan | 10 | 2023 | 11-10-2023 | 87% | 100% | 100% | 0% | 99.5% | 0% | 66.67% | 0% | 0% | 92.59% | 100% | 0% | 0 |
| 73577 | RS Umum Kasih Ibu Rengat | 10 | 2023 | 11-08-2023 | 85.29% | 92% | 96.3% | 0% | 89.31% | 0% | 88.68% | 100% | 88.27% | 80.2% | 100% | 100% | 0 |
| 73578 | RS Ibu dan Anak Safira | 10 | 2023 | 11-09-2023 | 100% | 100% | 100% | 83.33% | 83.33% | 4% | 100% | 100% | 83.33% | 100% | 100% | 100% | 0 |
| 73579 | RS Umum Daerah Suryah Khairuddin | 10 | 2023 | 11-10-2023 | 100% | 100% | 100% | % | 50% | % | 40% | 66.67% | 75% | 40% | 100% | 66.67% | 0 |
| 73580 | RS Muizzah | 10 | 2023 | 11-06-2023 | 94.5% | 95% | 95% | 100% | 95% | 50% | 90% | 95% | 0% | 100% | 90% | 100% | 0 |
| 73581 | RS Umum Daerah Puri Husada Tembilahan | 10 | 2023 | 11-09-2023 | 96.63% | 99% | 99.63% | 11.11% | 69.69% | 8.56% | 99.96% | 98.42% | 100% | 95.64% | 100% | 100% | 0 |
| 73582 | RS Umum Daerah KH. Daud Arif | 10 | 2023 | 11-09-2023 | 94.43% | 98% | 98.81% | 100% | 47.78% | 0% | 100% | 100% | 78.48% | 84.71% | 100% | 100% | 0 |
| 73583 | RS Umum Daerah Tengku Sulung | 10 | 2023 | 11-08-2023 | 96.83% | 96% | 96.81% | 100% | 90.37% | 0% | 96.05% | 100% | 86.42% | 100% | 100% | 83.33% | 0 |
| 73584 | RS Jiwa Tampan | 10 | 2023 | 11-07-2023 | 83.43% | 94% | 99% | 0% | 77.52% | 0% | 80.38% | 100% | 97.99% | 98.86% | 100% | 100% | 0 |
| 73585 | RS 3M Plus | 10 | 2023 | 11-10-2023 | 100% | 100% | 43.48% | 0% | 67.68% | 3.33% | 35.38% | 78.26% | 100% | 0% | 100% | 100% | 0 |
| 73586 | RS Umum Daerah Nurdin Hamzah | 10 | 2023 | 11-10-2023 | 80.56% | 73% | 100% | 0% | 70.26% | 4.17% | 82.6% | 100% | 97.33% | 73.77% | 100% | 100% | 0 |
| 73587 | RS Umum Daerah Selasih Riau | 10 | 2023 | 11-06-2023 | 60.1% | 83% | 90.48% | 100% | 89.65% | 0% | 94.48% | 100% | 92.49% | 87.34% | 89.8% | 100% | 0 |
| 73588 | RS Umum Efarina | 10 | 2023 | 01-01-1970 | 84% | 84% | 96% | 93.33% | 96% | 100% | 96% | 100% | 99.39% | 92% | 99% | 90% | 0 |
| 73589 | RS Umum Daerah Sungai Gelam | 10 | 2023 | 11-10-2023 | 100% | 92% | 100% | 0% | 75% | 100% | 100% | 100% | 89.31% | 100% | 100% | 100% | 0 |
| 73590 | RS Umum Medicare Sorek | 10 | 2023 | 11-04-2023 | 96.5% | 100% | 100% | 100% | 94.29% | 0% | 95.65% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73591 | RS Umum Daerah Rokan Hulu | 10 | 2023 | 11-06-2023 | 88.12% | 73% | 100% | 100% | 28.65% | 3.96% | 88.27% | 100% | 96% | 100% | 100% | 100% | 0 |
| 73592 | RS Umum Amalia Medika | 10 | 2023 | 11-09-2023 | 85.71% | 100% | 100% | 95.45% | 67.68% | 1.65% | 94.87% | 100% | 100% | 92.86% | 100% | 100% | 0 |
| 73593 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 10 | 2023 | 11-10-2023 | 85.46% | 94% | 93.06% | 97.87% | 86.36% | 11.11% | 90.21% | 100% | 99.66% | 88.15% | 97.27% | 100% | 0 |
| 73594 | RS Umum Daerah Sungai Bahar | 10 | 2023 | 11-10-2023 | 80% | 78% | 93.33% | % | 68.4% | 0% | 100% | 100% | 87.5% | 100% | 92.5% | 71.43% | 0 |
| 73595 | RS Umum Islam Ibnu Sina | 10 | 2023 | 11-09-2023 | 96.03% | 88% | 100% | 0% | 44.01% | 2.8% | 68.42% | 100% | 91.76% | 100% | 100% | 100% | 0 |
| 73596 | RS Umum Daerah Ahmad Ripin | 10 | 2023 | - | 95.5% | 89% | 91.43% | 0% | 90% | 0% | 86.54% | 93.33% | 88.48% | 88.89% | 93.33% | 100% | 0 |
| 73597 | RS Type D Perawang | 10 | 2023 | 11-10-2023 | 85.94% | 88% | 58.93% | 0% | 95.2% | 0% | 4.35% | 100% | 87.38% | 0% | 100% | 0% | 0 |
| 73598 | RS Umum Daerah Bangkinang | 10 | 2023 | 11-10-2023 | 97.25% | 95% | 100% | 0% | 33.23% | 100% | 88.96% | 100% | 89.54% | 48.84% | 100% | 100% | 0 |
| 73599 | RS Mitra Medika Batang Hari | 10 | 2023 | 11-07-2023 | 71.5% | 92% | 100% | 100% | 92.31% | 0% | 64.42% | 100% | 100% | 85% | 98.59% | 100% | 0 |
| 73600 | RS Umum Tandun | 10 | 2023 | 11-09-2023 | 90.05% | 100% | 100% | 0% | 23.2% | 0% | 94.86% | 100% | 44.36% | 89.66% | 100% | 40% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.