Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 73601 | RS Umum Mesra | 10 | 2023 | 11-10-2023 | 69% | 90% | 75% | 100% | 65% | 0% | 75% | 100% | 100% | 40% | 80% | 100% | 0 |
| 73602 | RS Umum Daerah Petala Bumi | 10 | 2023 | 11-07-2023 | 76% | 87% | 100% | 0% | 53.84% | 0% | 88.52% | 100% | 92.13% | 0% | 100% | 81.82% | 0 |
| 73603 | RS Royal Prima | 10 | 2023 | 11-10-2023 | 90.5% | 90% | 100% | 100% | 92.71% | 0% | 39.4% | 100% | 99.95% | 90% | 100% | 100% | 0 |
| 73604 | RS Ibu Anak Husada Bunda | 10 | 2023 | 11-07-2023 | 83% | 95% | 96.61% | 100% | 88.24% | 0% | 86.44% | 100% | 89.83% | 86.44% | 100% | 100% | 0 |
| 73605 | RS Ibu Anak Norfa Husada | 10 | 2023 | 01-01-1970 | 97.5% | 100% | 100% | 93.75% | 97.5% | 0% | 100% | 100% | 93.33% | 93.33% | 100% | 100% | 0 |
| 73606 | RS Umum Daerah Haji Abdoel Madjid Batoe | 10 | 2023 | 11-10-2023 | 89% | 99% | 99% | 100% | 98.67% | 0% | 97.5% | 99.46% | 99% | 98% | 100% | 100% | 0 |
| 73607 | RS Daerah Madani Kota Pekanbaru | 10 | 2023 | 11-10-2023 | 86.65% | 96% | 100% | 100% | 92.67% | 16.67% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73608 | RS Umum Pekanbaru Medical Center | 10 | 2023 | 11-09-2023 | 96.5% | 90% | 100% | 80% | 82.98% | 4.46% | 62.58% | 100% | 82.04% | 100% | 100% | 100% | 0 |
| 73609 | RS Umum Daerah dr. Achmad Darwis | 10 | 2023 | 11-01-2023 | 88.81% | 95% | 99.58% | 80% | 72.1% | 0% | 96.97% | 100% | 100% | 0% | 98.19% | 100% | 0 |
| 73610 | RS Jiwa dr. Yaunin | 10 | 2023 | 11-10-2023 | 91.72% | 93% | 100% | 0% | 95.32% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 0 |
| 73611 | RS Ibu dan Anak Annisa | 10 | 2023 | 11-03-2023 | 82% | 100% | 100% | 100% | 80% | 3.85% | 82.65% | 100% | 100% | 81.63% | 100% | 100% | 0 |
| 73612 | RS Ibu dan Anak Annisa | 10 | 2023 | 11-10-2023 | 78.82% | 100% | 100% | 95.24% | 93.54% | 0% | 85.34% | 100% | 99.89% | 95.95% | 100% | 100% | 0 |
| 73613 | RS Ibu dan Anak Rezki Bunda | 10 | 2023 | 11-10-2023 | 86.52% | 100% | 100% | 0% | 91.69% | 2.78% | 90.82% | 100% | 95.89% | 96.81% | 100% | 100% | 0 |
| 73614 | RS Umum Semen Padang Hospital | 10 | 2023 | 11-09-2023 | 89.44% | 100% | 100% | 0% | 29.97% | 42.04% | 23.37% | 100% | 80.14% | 0% | 100% | 100% | 0 |
| 73615 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 10 | 2023 | 11-09-2023 | 98.75% | 100% | 100% | 0% | 92.92% | 0% | 99.94% | 0% | 100% | 57.51% | 100% | 100% | 0 |
| 73616 | RS Paru Sumatera Barat | 10 | 2023 | 11-09-2023 | 72.5% | 87% | 100% | 0% | 84.34% | 0% | 100% | 100% | 92.81% | 100% | 80.39% | 100% | 0 |
| 73617 | RS Islam Arafah | 10 | 2023 | 11-10-2023 | 100% | 100% | 10.31% | 11.54% | 74.2% | 0% | 48.93% | 100% | 100% | 40% | 100% | 100% | 0 |
| 73618 | RS Khusus Bedah Ropanasuri | 10 | 2023 | 11-10-2023 | 88.22% | 100% | 100% | % | 82.18% | 4.76% | 30% | 100% | 48.82% | 72.73% | 100% | 100% | 0 |
| 73619 | RS Siloam Jambi | 10 | 2023 | 01-01-1970 | 97.71% | 100% | 96.61% | 100% | 47.03% | 0% | 49.65% | 100% | 100% | 92.31% | 100% | 100% | 0 |
| 73620 | RS Umum Daerah dr. Rasidin Padang | 10 | 2023 | 11-09-2023 | 91.78% | 91% | 100% | 50% | 44.86% | 16.2% | 90.95% | 98.28% | 80.88% | 100% | 100% | 100% | 0 |
| 73621 | RS Umum Daerah Pariaman | 10 | 2023 | 11-10-2023 | 90.48% | 98% | 100% | 100% | 70% | 0% | 64.1% | 100% | 88.42% | 0% | 100% | 0% | 0 |
| 73622 | RS Umum Harapan Ibunda | 10 | 2023 | - | 80% | 85% | 68.1% | 0% | 87.55% | 0% | 89.39% | 100% | 100% | 100% | 95.45% | 0% | 0 |
| 73623 | RS Umum Daerah H. Abdul Manap | 10 | 2023 | 11-06-2023 | 90.74% | 83% | 98.21% | 100% | 48.75% | 1.01% | 81.19% | 100% | 93.39% | 80.56% | 93.64% | 100% | 0 |
| 73624 | RS Ibu dan Anak Zainab | 10 | 2023 | 11-10-2023 | 82.51% | 95% | 100% | 100% | 75.77% | 0% | 86.13% | 97.73% | 96.02% | 96% | 100% | 100% | 0 |
| 73625 | RS Umum Daerah Dr. Ibnu Sutowo Baturaja | 10 | 2023 | 11-10-2023 | 93.73% | 99% | 99.89% | 100% | 99.84% | 0% | 100% | 93.62% | 99.34% | 100% | 100% | 0% | 0 |
| 73626 | RS Ibu dan Anak Cicik | 10 | 2023 | 11-07-2023 | 85.22% | 96% | 100% | 100% | 88.2% | 2.41% | 55.68% | 100% | 100% | 0% | 100% | 100% | 0 |
| 73627 | RS Umum Daerah Prof. Dr. M.A. Hanafiah | 10 | 2023 | 11-10-2023 | 84.56% | 85% | 94.71% | 0% | 36.25% | 0% | 100% | 100% | 95.34% | 0% | 100% | 100% | 0 |
| 73628 | RS Khusus Mata Pekanbaru Eye Center | 10 | 2023 | 11-09-2023 | 92.52% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 73629 | RS Ibu dan Anak Andini | 10 | 2023 | 11-07-2023 | 87.5% | 100% | 100% | 80% | 76.92% | 88.89% | 93.75% | 100% | 0% | 100% | 100% | 100% | 0 |
| 73630 | RS Ibu dan Anak Siti Hawa | 10 | 2023 | 11-10-2023 | 99.52% | 100% | 100% | 100% | 100% | 0% | 80% | 100% | 100% | 100% | 100% | 0% | 0 |
| 73631 | RS Umum Lancang Kuning | 10 | 2023 | 11-06-2023 | 98.5% | 100% | 100% | 85.71% | 100% | 0% | 86.47% | 100% | 92% | 80% | 100% | 100% | 0 |
| 73632 | RS Umum Daerah Sungai Dareh | 10 | 2023 | 11-07-2023 | 70.42% | 66% | 99.88% | 100% | 34.15% | 0% | 95.74% | 100% | 96.49% | 75.58% | 7.35% | 100% | 0 |
| 73633 | RS Mitra | 10 | 2023 | 11-09-2023 | 97.5% | 95% | 90% | 33.33% | 85% | 2.86% | 87.5% | 100% | 98.56% | 80% | 100% | 100% | 0 |
| 73634 | RS Umum Universitas Riau | 10 | 2023 | 12-05-2023 | 89% | 98% | 100% | 0% | 100% | 0% | 98.04% | 100% | 80.47% | 100% | 100% | 100% | 0 |
| 73635 | RS Umum Daerah Pasaman Barat | 10 | 2023 | 11-10-2023 | 75% | 90% | 98.07% | 77.78% | 18% | 2.95% | 94.97% | 100% | 62.87% | 0% | 98.36% | 95.83% | 0 |
| 73636 | RS Kelas D Pasaman | 10 | 2023 | 11-10-2023 | 58% | 62% | 72% | 100% | 72.06% | 100% | 50.25% | 45.45% | 82.64% | 67.31% | 57.69% | 84% | 0 |
| 73637 | RS Islam Ibnu Sina Panti Yarsi | 10 | 2023 | 11-10-2023 | 90.27% | 100% | 100% | 100% | 45.79% | 1.98% | 42.53% | 100% | 91.47% | 84.62% | 100% | 100% | 0 |
| 73638 | RS Ibu dan Anak AL-Ihsan | 10 | 2023 | - | 97.5% | 97% | 100% | 100% | 100% | 0% | 90% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 73639 | RS Umum Sansani | 10 | 2023 | 11-09-2023 | 99.48% | 100% | 100% | 99.13% | 97.42% | 0% | 98.01% | 100% | 99.82% | 95.19% | 100% | 100% | 0 |
| 73640 | RS Umum Bethesda Gunungsitoli | 10 | 2023 | 11-07-2023 | 94% | 100% | 100% | 100% | 86.39% | 2.5% | 75.79% | 100% | 100% | 80.36% | 100% | 100% | 0 |
| 73641 | RSUP Dr. M. Djamil | 10 | 2023 | 11-10-2023 | 91.92% | 100% | 100% | 82.5% | 83.47% | 15.94% | 86.86% | 87.35% | 99.71% | 100% | 100% | 100% | 0 |
| 73642 | RS Awal Bros A. Yani | 10 | 2023 | 11-09-2023 | 84% | 96% | 100% | 100% | 78.43% | 2.07% | 70.12% | 99.19% | 95.13% | 92.59% | 100% | 100% | 0 |
| 73643 | RS Bhayangkara Padang | 10 | 2023 | 11-08-2023 | 100% | 100% | 100% | 100% | 96.63% | 0% | 95.95% | 100% | 98.99% | 100% | 100% | 100% | 0 |
| 73644 | RS Umum Daerah H. Abdurrahman Sayoeti | 10 | 2023 | 11-09-2023 | 88.97% | 88% | 90.34% | 0% | 93.46% | 0% | 93.65% | 100% | 98.32% | 100% | 100% | 100% | 0 |
| 73645 | RS Umum Baiturahim Jambi | 10 | 2023 | 11-10-2023 | 92.15% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 92.41% | 100% | 0% | 0 |
| 73646 | RS Umum Islam Ibnu Sina | 10 | 2023 | 11-10-2023 | 88.08% | 99% | 93.85% | 100% | 85.16% | 3.45% | 97.65% | 100% | 84.81% | 93% | 100% | 100% | 0 |
| 73647 | RS Umum Yos Sudarso | 10 | 2023 | 01-01-1970 | 98.66% | 99% | 99.52% | 0% | 87.5% | 3.27% | 61.73% | 100% | 81.85% | 100% | 97.14% | 100% | 0 |
| 73648 | RS Umum Daerah Lubuk Sikaping | 10 | 2023 | 11-09-2023 | 82.42% | 91% | 94.83% | 0% | 59.95% | 0% | 69.6% | 61.11% | 94.02% | 80.88% | 93.44% | 100% | 0 |
| 73649 | RS Umum Islam Ibnu Sina | 10 | 2023 | 11-06-2023 | 91.62% | 100% | 100% | 92.86% | 85.94% | 2.38% | 89.07% | 100% | 88.83% | 80.17% | 100% | 100% | 0 |
| 73650 | RS Khusus Mata SMEC Pekanbaru | 10 | 2023 | 01-01-1970 | 97.5% | 100% | 100% | 0% | 95% | 2% | 100% | 100% | 98% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.