Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 74101 | RS Umum Daerah Batu Bara | 7 | 2024 | 90% | 95% | 95% | 100% | 85% | 10% | 85% | 100% | 100% | 80% | 100% | 80% | 0 |
| 74102 | RS Umum Nuraini | 7 | 2024 | 97.6% | 100% | 99.5% | 83.33% | 99.69% | 4.48% | 90.56% | 93.75% | 88.6% | 94.12% | 95% | 100% | 0 |
| 74103 | RS Umum Daerah Kabanjahe | 7 | 2024 | 95% | 100% | 100% | 100% | 90% | 0% | 90% | 100% | 95% | 90% | 99% | 100% | 0 |
| 74104 | RS Umum Universitas Prima Indonesia | 7 | 2024 | 90% | 70% | 100% | 0% | 100% | 0% | 93.33% | 100% | 93.33% | 75% | 100% | 100% | 0 |
| 74105 | RS Umum Citra Husada | 7 | 2024 | 97.03% | 99% | 98.89% | 66.67% | 38.59% | 2.67% | 97.01% | 100% | 95.89% | 100% | 99.13% | 100% | 0 |
| 74106 | RS Umum Daerah Muyang Kute Redelong Bener Meriah | 7 | 2024 | 82.5% | 89% | 94.45% | 0% | 75.26% | 0% | 91.86% | 100% | 96.26% | 100% | 84.42% | 100% | 0 |
| 74107 | RS Umum Daerah Sidikalang | 7 | 2024 | 86.52% | 94% | 96.92% | 38% | 92.49% | 3% | 95.72% | 75.44% | 84.88% | 95.12% | 100% | 100% | 0 |
| 74108 | RS Umum Harapan Ibu | 7 | 2024 | 92% | 100% | 100% | 100% | 99.84% | 0% | 82.22% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74109 | RS Grandmed | 7 | 2024 | 99% | 99% | 98.09% | 87.5% | 91.16% | 3.88% | 88.54% | 93.3% | 100% | 84.66% | 96.49% | 83.33% | 0 |
| 74110 | RS Chevani | 7 | 2024 | 90% | 87% | 96% | 96% | 90% | 13.33% | 83.33% | 96% | 83% | 70% | 98% | 100% | 0 |
| 74111 | RS Umum Daerah Rantau Prapat | 7 | 2024 | 98.6% | 97% | 100% | 100% | 99.84% | 0% | 97.13% | 97.32% | 99.4% | 0% | 100% | 93.75% | 0 |
| 74112 | RS Umum Karya Bakti Ujung Bandar | 7 | 2024 | 100% | 100% | 100% | 100% | 86.66% | 2% | 82.69% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74113 | RS Umum Mahkota Bidadari | 7 | 2024 | 94.33% | 97% | 100% | 100% | 95.33% | 0% | 96.5% | 100% | 92.14% | 86.67% | 100% | 90% | 0 |
| 74114 | RS Sri Pamela Torgamba | 7 | 2024 | 86.6% | 96% | 100% | % | 90.62% | 5.08% | 94.81% | 96.55% | 95.29% | 87.5% | 100% | 100% | 0 |
| 74115 | RS Umum Daerah Tuan Rondahaim | 7 | 2024 | 85.33% | 88% | 85.31% | 0% | 95.58% | 0% | 80.04% | 100% | 96% | 80% | 88% | 100% | 0 |
| 74116 | RS Umum Wahyu | 7 | 2024 | 90% | 100% | 100% | 0% | 87.5% | 0% | 92% | 0% | 85% | 100% | 100% | 100% | 0 |
| 74117 | RS Umum Malahayati | 7 | 2024 | 93.67% | 97% | 100% | 100% | 85.45% | 0.66% | 87.79% | 100% | 98.18% | 70.59% | 93.43% | 100% | 0 |
| 74118 | RS Umum Daerah Sultan Iskandar Muda Nagan Raya | 7 | 2024 | 89.32% | 100% | 100% | 84.62% | 82.35% | 4.76% | 100% | 92.31% | 82.61% | 75% | 100% | 85.71% | 0 |
| 74119 | RS Umum Daerah Sultan Sulaiman Syariful Alamsyah | 7 | 2024 | 90.43% | 98% | 100% | 0% | 65.5% | 3.16% | 49.03% | 100% | 95.48% | 0% | 100% | 100% | 0 |
| 74120 | RS Umum Elpi Al Azis | 7 | 2024 | 97.5% | 95% | 97.3% | 0% | 90% | 0% | 92.5% | 100% | 87.1% | 97.27% | 90% | 0% | 0 |
| 74121 | RS Umum Stella Maris | 7 | 2024 | 96.35% | 98% | 100% | 0% | 99.52% | 0% | 100% | 100% | 99.78% | 100% | 100% | 100% | 0 |
| 74122 | RS Arun Lhokseumawe | 7 | 2024 | 91.5% | 97% | 100% | 100% | 60.5% | 0% | 64.86% | 100% | 88.79% | 87.5% | 86.06% | 100% | 0 |
| 74123 | RS Umum Daerah Tamiang | 7 | 2024 | 76% | 73% | 84.83% | 100% | 44.51% | 0% | 83.15% | 66.67% | 100% | 89.13% | 94.26% | 0% | 0 |
| 74124 | RS Umum Pabatu | 7 | 2024 | 93% | 82% | 56.67% | 100% | 80.77% | 0% | 100% | 100% | 95.7% | 83.33% | 66.97% | 88.89% | 0 |
| 74125 | RS Umum Santa Elisabeth Medan | 7 | 2024 | 92.56% | 97% | 100% | 100% | 0% | 1.83% | 81.78% | 100% | 96.71% | 0% | 100% | 0% | 0 |
| 74126 | RS Umum Daerah Sabang | 7 | 2024 | 78% | 71% | 75.67% | 0% | 0% | 0% | 55.42% | 100% | 63.4% | 0% | 71% | 0% | 0 |
| 74127 | RS Umum Vita Insani | 7 | 2024 | 78.62% | 99% | 99.97% | 23.08% | 80.02% | 1.16% | 91.27% | 100% | 89.36% | 80.96% | 99.55% | 83.33% | 0 |
| 74128 | RS Umum Metta Medika | 7 | 2024 | 98.44% | 100% | 100% | 85.71% | 97.98% | 1.56% | 90.75% | 100% | 95.08% | 88.18% | 100% | 90% | 0 |
| 74129 | RS Umum Daerah H. Sahudin Kutacane | 7 | 2024 | 90.91% | 93% | 95.74% | % | 100% | % | 100% | 100% | 99.73% | 50% | 94.17% | 100% | 0 |
| 74130 | RS Umum Daerah Bangun Purba | 7 | 2024 | 78.95% | 80% | 91.63% | % | 90.91% | % | 88.33% | 100% | 83.44% | 100% | 95.83% | 92% | 0 |
| 74131 | RS Umum Pertamedika Ummi Rosnati | 7 | 2024 | 93.75% | 100% | 100% | 100% | 92.1% | 1.16% | 78.95% | 100% | 89.41% | 87.18% | 100% | 100% | 0 |
| 74132 | RS Umum Permata Madina Panyabungan | 7 | 2024 | 90.94% | 94% | 99.6% | 94.29% | 60.34% | 1.34% | 93.23% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74133 | RSAU Dr. Abdul Malik | 7 | 2024 | 90% | 88% | 100% | 0% | 97.89% | 0% | 90.91% | 86.67% | 100% | 100% | 100% | 100% | 0 |
| 74134 | RS Umum Armina Madina | 7 | 2024 | 89.85% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 74135 | RS Umum Pertamina Rantau | 7 | 2024 | 99.63% | 100% | 100% | 0% | 76.72% | 0% | 85.34% | 100% | 92.23% | 86.21% | 100% | 0% | 0 |
| 74136 | RS Umum Horas Insani | 7 | 2024 | 80.56% | 100% | 94.19% | 0% | 65.63% | 7.07% | 71.86% | 100% | 90.78% | 80% | 90.11% | 100% | 0 |
| 74137 | RS Umum Mitra Sehat | 7 | 2024 | 97.5% | 98% | 100% | 100% | 100% | 0% | 77.59% | 100% | 100% | 80% | 100% | 100% | 0 |
| 74138 | RS Umum Meutia | 7 | 2024 | 90.25% | 100% | 98.06% | 0% | 100% | 0.59% | 96.88% | 0% | 100% | 0% | 0% | 0% | 0 |
| 74139 | RS Umum Daerah Dr. FL Tobing Sibolga | 7 | 2024 | 98.33% | 98% | 100% | 100% | 98.17% | 0% | 97.73% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 74140 | RS Umum Daerah dr. Zubir Mahmud | 7 | 2024 | 89.35% | 90% | 90% | 100% | 84.16% | 2.96% | 86.89% | 100% | 100% | 0% | 89.57% | 0% | 0 |
| 74141 | RS Umum Daerah Panyabungan | 7 | 2024 | 99.98% | 100% | 100% | 100% | 79.51% | 0.31% | 83.02% | 100% | 84.59% | 80.68% | 97.57% | 100% | 0 |
| 74142 | RS Umum Keliat | 7 | 2024 | 92% | 100% | 100% | 100% | 100% | 5.26% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74143 | RS Umum Full Bethesda | 7 | 2024 | 88% | 95% | 100% | 100% | 85.33% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74144 | RS Ibu dan Anak Cempaka Az Zahra Banda Aceh | 7 | 2024 | 83.33% | 98% | 98.25% | 85% | 78.57% | 4.41% | 85.04% | 0% | 81.97% | 95% | 94.44% | 100% | 0 |
| 74145 | RS Umum Daerah Tanjung Pura | 7 | 2024 | 85.5% | 88% | 100% | 13.04% | 100% | 1.92% | 100% | 93.33% | 98% | 11.11% | 100% | 100% | 0 |
| 74146 | RS Pratama Kab. Nias Barat | 7 | 2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 0 |
| 74147 | RS Umum Daerah Tapanuli Selatan | 7 | 2024 | 91.5% | 98% | 100% | 0% | 96.21% | 16.67% | 84.09% | 100% | 91.16% | 100% | 100% | 100% | 0 |
| 74148 | RS Umum Tiara Kasih Sejati | 7 | 2024 | 80% | 80% | 100% | 80% | 80% | 0% | 90% | 80% | 100% | 88.89% | 100% | 0% | 0 |
| 74149 | RS Umum Patar Asih | 7 | 2024 | 99% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74150 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 7 | 2024 | 84.74% | 95% | 100% | 83.33% | 72.17% | 1.9% | 93.99% | 100% | 99.6% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.