Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 74001 | RS Karang Tengah Medika | 10 | 2023 | 11-10-2023 | 85.56% | 100% | 100% | 80% | 91.86% | 0% | 100% | 100% | 100% | 71.88% | 100% | 100% | 0 |
| 74002 | RS Umum Surya Husadha Nusa Dua | 10 | 2023 | 11-09-2023 | 90.95% | 100% | 100% | 0% | 100% | 2.7% | 97.92% | 100% | 85.31% | 93.33% | 100% | 100% | 0 |
| 74003 | RS Ibu dan Anak Makiyah | 10 | 2023 | 11-10-2023 | 92% | 95% | 100% | 100% | 92.16% | 5% | 65% | 100% | 88.33% | 90% | 100% | 100% | 0 |
| 74004 | RS Umum Siloam Bali | 10 | 2023 | 11-10-2023 | 90.41% | 100% | 100% | 0% | 61.08% | 1.49% | 78.65% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74005 | RS Helsa Ciputat | 10 | 2023 | 11-01-2023 | 93.5% | 100% | 100% | 0% | 98.4% | 0% | 75% | 100% | 89% | 100% | 100% | 100% | 0 |
| 74006 | RS Islam S. Anggoro | 10 | 2023 | 11-09-2023 | 87.29% | 88% | 87.5% | 100% | 63.5% | 0% | 6.93% | 100% | 97.13% | 70% | 85.71% | 85% | 0 |
| 74007 | RS Umum Daerah Wangaya | 10 | 2023 | 11-07-2023 | 94.41% | 93% | 100% | 80% | 100% | 0.64% | 90.17% | 99.63% | 100% | 100% | 100% | 100% | 0 |
| 74008 | RS Umum Primaya Pasar Kemis | 10 | 2023 | 11-10-2023 | 86.7% | 96% | 99.31% | 0% | 99.43% | 3.09% | 96.67% | 100% | 100% | 89.09% | 100% | 100% | 0 |
| 74009 | RS Umum Prima Medika | 10 | 2023 | 11-07-2023 | 93.76% | 94% | 99.93% | 100% | 98.77% | 0% | 85.97% | 100% | 100% | 100% | 100% | 96.15% | 0 |
| 74010 | RS Khusus Bedah BIMC Nusa Dua | 10 | 2023 | 11-10-2023 | 96.48% | 97% | 100% | 0% | 96.55% | 0% | 88.37% | 100% | 99.41% | 100% | 100% | 75% | 0 |
| 74011 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 10 | 2023 | 11-09-2023 | 87.98% | 99% | 100% | 72.41% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 74012 | RS Hermina Ciruas | 10 | 2023 | 11-09-2023 | 98.85% | 99% | 100% | 93.75% | 95.34% | 0.95% | 88.57% | 100% | 100% | 84% | 100% | 100% | 0 |
| 74013 | RS Umum Hermina Cilegon | 10 | 2023 | 01-01-1970 | 93.02% | 96% | 100% | 100% | 89.23% | 0% | 96.67% | 100% | 100% | 94.29% | 100% | 100% | 0 |
| 74014 | RS Umum Kasih Ibu Kedonganan | 10 | 2023 | 11-10-2023 | 90% | 100% | 100% | 50% | 86.67% | 0% | 85.58% | 100% | 93.91% | 0% | 100% | 100% | 0 |
| 74015 | RS Angkatan Darat REM Wira Bhakti Mataram | 10 | 2023 | 11-09-2023 | 78.26% | 77% | 100% | 100% | 100% | 4.35% | 90.53% | 100% | 81.39% | 85.71% | 100% | 100% | 0 |
| 74016 | RS Umum Daerah Bangli | 10 | 2023 | 11-07-2023 | 89.91% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 87.08% | 100% | 99.86% | 0% | 0 |
| 74017 | RS Bhayangkara Surakarta | 10 | 2023 | 11-08-2023 | 100% | 100% | 100% | 0% | 92.41% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 74018 | RS Ibu dan Anak Permata Hati Lombok Timur | 10 | 2023 | 11-10-2023 | 95.22% | 98% | 94% | 87.5% | 88.24% | 0% | 71.43% | 0% | 78.57% | 70% | 100% | 100% | 0 |
| 74019 | RS Umum Daerah Ramela Muara Tami | 10 | 2023 | 11-10-2023 | 72.4% | 91% | 100% | 0% | 89% | 0% | 94.19% | 100% | 91.1% | 90% | 100% | 100% | 0 |
| 74020 | RS Ibu dan Anak Mitra Ananda | 10 | 2023 | - | 70.83% | 80% | 80% | 0% | 100% | 0% | 100% | 100% | 68.55% | 62.5% | 62.5% | 100% | 0 |
| 74021 | RS Hasyim Asy'ari | 10 | 2023 | 11-04-2023 | 100% | 98% | 98.17% | 100% | 94.39% | 0% | 65.3% | 100% | 100% | 85.37% | 100% | 100% | 0 |
| 74022 | RS Ibu dan Anak Medika Rumbai | 10 | 2023 | 11-10-2023 | 785% | 83% | 8877% | 100% | 100% | 0% | 375% | 0% | 0% | 0% | 100% | 100% | 0 |
| 74023 | RS Ibu dan Anak Pondok Jati | 10 | 2023 | 11-09-2023 | 99.85% | 100% | 100% | 0% | 98.67% | 0% | 100% | 95.93% | 94.49% | 0% | 0% | 90% | 0 |
| 74024 | RS Ubaya | 10 | 2023 | 11-09-2023 | 97.66% | 100% | 100% | 100% | 99.79% | 0% | 92.17% | 100% | 99.66% | 91.67% | 100% | 100% | 0 |
| 74025 | RS Umum Daerah Ir. Soekarno Kab. Brebes | 10 | 2023 | 11-09-2023 | 93.54% | 94% | 100% | 0% | 81% | 0% | 100% | 0% | 0% | 81.48% | 100% | 0% | 0 |
| 74026 | RS Awal Bros Dumai | 10 | 2023 | 11-03-2023 | 19% | 41% | 48.39% | 0% | 97.06% | 0% | 82.26% | 75% | 0% | 0% | 66.67% | 100% | 0 |
| 74027 | RS Regina Maris | 10 | 2023 | 11-10-2023 | 84% | 92% | 100% | 100% | 97.18% | 100% | 88.38% | 100% | 98.98% | 98.15% | 100% | 100% | 0 |
| 74028 | RS Islam Asshobirin | 10 | 2023 | 11-07-2023 | 40% | 85% | 80% | 85% | 85% | 95% | 95% | 75% | 80% | 80% | 80% | 70% | 0 |
| 74029 | RS Sri Pamela Membang Muda | 10 | 2023 | 11-09-2023 | 92.5% | 100% | 100% | % | 98.92% | 0% | 100% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 74030 | RS Umum Universitas Muhammadiyah Jember | 10 | 2023 | 11-10-2023 | 93.5% | 88% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 74031 | RS Mata Situbondo | 10 | 2023 | 11-09-2023 | 97.12% | 98% | 100% | 0% | 100% | 0% | 0% | 100% | 80.28% | 96.88% | 0% | 0% | 0 |
| 74032 | RS Gigi dan Mulut Universitas Andalas | 10 | 2023 | 11-03-2023 | 82% | 89% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74033 | RS Andalucia | 10 | 2023 | 11-09-2023 | 87.01% | 99% | 100% | 0% | 46.63% | 0% | 50.77% | 100% | 100% | 0% | 69.64% | 100% | 0 |
| 74034 | RS Umum Bidadari Batubara | 10 | 2023 | 11-01-2023 | 89% | 100% | 100% | 100% | 92.47% | 3.86% | 93.15% | 100% | 96.99% | 100% | 91% | 100% | 0 |
| 74035 | RS Umum Daerah Geneng | 10 | 2023 | 11-07-2023 | 70.94% | 72% | 84.13% | 0% | 82.81% | 0% | 26.79% | 100% | 0% | 25% | 86.36% | 80% | 0 |
| 74036 | RS Umum Mulia Medical Center | 10 | 2023 | 11-06-2023 | 95% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 74037 | RS Umum Awal Bros Bagan Batu | 10 | 2023 | 11-09-2023 | 72.24% | 85% | 100% | 0% | 1.9% | 90.06% | 100% | 97.02% | 100% | 100% | 100% | 100% | 0 |
| 74038 | RS Islam Gunungkidul | 10 | 2023 | 11-09-2023 | 96.49% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 93.61% | 93.61% | 100% | 100% | 0 |
| 74039 | RS Ibu dan Anak Bunda Denpasar | 10 | 2023 | 11-10-2023 | 93.12% | 100% | 93.55% | 0% | 100% | 0% | 97% | 100% | 30.56% | 100% | 100% | 100% | 0 |
| 74040 | RS Murni Teguh Pematang Siantar | 10 | 2023 | 11-09-2023 | 92.82% | 99% | 100% | 75% | 80.36% | 0% | 86.27% | 100% | 11.31% | 0% | 100% | 0% | 0 |
| 74041 | RS Keluarga Sehat III Semarang | 10 | 2023 | 12-11-2023 | 93.76% | 100% | 100% | 0% | 96.12% | 0% | 100% | 100% | 93.75% | 62.5% | 100% | 100% | 0 |
| 74042 | bukan RS | 10 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 74043 | RS Umum Adikarsa | 10 | 2023 | - | 92.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 81.48% | 0% | 100% | 100% | 0 |
| 74044 | RS Ibu dan Anak Kasih Insani | 10 | 2023 | - | 85% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74045 | RS Umum Daerah Manembo-Nembo Bitung | 10 | 2023 | 11-06-2023 | 90% | 95% | 100% | 100% | 56.03% | 0% | 100% | 100% | 99.1% | 50% | 100% | 100% | 0 |
| 74046 | RS Umum AISs Wonosobo | 10 | 2023 | 11-10-2023 | 100% | 96% | 100% | 80% | 65.71% | 0% | 90% | 0% | 91.32% | 0% | 0% | 0% | 0 |
| 74047 | RS Dian Harapan | 10 | 2023 | 01-01-1970 | 82.43% | 100% | 99.79% | 50% | 65.56% | 8.05% | 80.72% | 100% | 98.43% | 55.88% | 100% | 100% | 0 |
| 74048 | RS Umum Daerah Pratama Kota Bitung | 10 | 2023 | 12-07-2023 | 85% | 83% | 58.33% | 0% | 95.56% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 74049 | RS Awal Bros Botania | 10 | 2023 | - | 81.5% | 95% | 100% | 100% | 38.51% | 0% | 92% | 100% | 100% | 90.6% | 100% | 100% | 0 |
| 74050 | RS Pratama Mayapuria | 10 | 2023 | 11-09-2023 | 90.45% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.