Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 73901 | RS Khusus Jiwa Dharma Graha | 10 | 2023 | 11-08-2023 | 90.29% | 82% | 100% | % | 94.92% | % | 84.99% | 0% | 100% | 77.78% | 100% | 100% | 0 |
| 73902 | RS H. L. Manambai Abdulkadir | 10 | 2023 | 11-08-2023 | 85.23% | 100% | 100% | 100% | 63.64% | 0% | 80.54% | 100% | 97.7% | 87.5% | 90% | 100% | 0 |
| 73903 | RS Umum Manuaba | 10 | 2023 | 01-07-2025 | 93% | 87% | 100% | 100% | 93.33% | 100% | 96.67% | 100% | 86.67% | 100% | 100% | 70% | 0 |
| 73904 | RS Balimed Buleleng | 10 | 2023 | 11-08-2023 | 97.1% | 100% | 100% | 100% | 73.28% | 100% | 96.74% | 100% | 99.91% | 0% | 0% | 100% | 0 |
| 73905 | RS Khusus Mata Ramata | 10 | 2023 | 11-08-2023 | 99% | 100% | 100% | 0% | 80.33% | 11.2% | 86.84% | 100% | 58.59% | 94.68% | 100% | 100% | 0 |
| 73906 | RS Sari Asih Sangiang | 10 | 2023 | - | 98.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 73907 | RS Mitra Husada | 10 | 2023 | 01-01-1970 | 89.33% | 99% | 100% | 88.24% | 87.37% | 4.74% | 88.82% | 100% | 95.28% | 87.5% | 100% | 100% | 0 |
| 73908 | RS Umum Daerah Provinsi NTB | 10 | 2023 | 11-07-2023 | 90.45% | 100% | 99.81% | 83.33% | 84% | 1.96% | 99.29% | 96% | 93.21% | 83.83% | 97.82% | 100% | 0 |
| 73909 | RS Umum Daerah Serpong Utara | 10 | 2023 | 11-07-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 94.87% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73910 | RS umum Karya Dharma Husada | 10 | 2023 | 11-07-2023 | 83.5% | 98% | 100% | 100% | 100% | 0% | 89.5% | 100% | 92.7% | 81.25% | 100% | 100% | 0 |
| 73911 | RS Ibu dan Anak Harapan Bunda | 10 | 2023 | 11-06-2023 | 95% | 100% | 100% | 100% | 90% | 0% | 60% | 100% | 100% | 0% | 100% | 100% | 0 |
| 73912 | RS Umum Daerah Negara | 10 | 2023 | 11-07-2023 | 89.06% | 95% | 100% | 0% | 88.76% | 4.17% | 99.48% | 100% | 100% | 94.54% | 100% | 100% | 0 |
| 73913 | RS Umum Praya | 10 | 2023 | 11-07-2023 | 93.5% | 87% | 86% | 87.14% | 88.33% | 1% | 82.5% | 92.5% | 95% | 30% | 92% | 83.33% | 0 |
| 73914 | RS Rumah Indonesia Sehat | 10 | 2023 | 11-10-2023 | 96% | 99% | 90.15% | 100% | 77.78% | 3.95% | 65.92% | 100% | 91.85% | 87.18% | 90.33% | 100% | 0 |
| 73915 | RS Islam Sari Asih Ar-rahmah | 10 | 2023 | 01-01-1970 | 97.79% | 97% | 100% | 100% | 85.37% | 0% | 78.8% | 100% | 90.97% | 89.58% | 98.67% | 100% | 0 |
| 73916 | RS Umum Daerah Pondok Aren | 10 | 2023 | 11-08-2023 | 100% | 100% | 100% | % | 100% | % | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 73917 | RS Surya Medika PKU Muhammadiyah Sumbawa | 10 | 2023 | 11-09-2023 | 92.48% | 100% | 100% | 100% | 94.74% | 0% | 83.38% | 100% | 83.33% | 85.03% | 100% | 100% | 0 |
| 73918 | RS Melati | 10 | 2023 | 11-10-2023 | 99.67% | 100% | 100% | 100% | 81.5% | 0% | 28.23% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 73919 | RS Umum Daerah Kota Tangerang Selatan | 10 | 2023 | 11-08-2023 | 76% | 100% | 100% | 100% | 88.92% | 0% | 100% | 100% | 99.7% | 87.99% | 100% | 100% | 0 |
| 73920 | RS Buah Hati Ciputat | 10 | 2023 | 12-01-2023 | 100% | 100% | 100% | 87.5% | 83.58% | 1.52% | 80% | 100% | 99.76% | 83.33% | 100% | 82.61% | 0 |
| 73921 | RS Umum Parama Sidhi | 10 | 2023 | 11-10-2023 | 84.4% | 95% | 82% | 100% | 87% | 0% | 79% | 100% | 80% | 94.74% | 100% | 100% | 0 |
| 73922 | RS Sari Asih Ciputat | 10 | 2023 | 11-06-2023 | 90% | 99% | 99.5% | 100% | 50.35% | 0.21% | 77.85% | 100% | 99.93% | 55.56% | 100% | 100% | 0 |
| 73923 | RS Cinta Kasih | 10 | 2023 | 11-07-2023 | 84.07% | 100% | 100% | 100% | 46.17% | 0% | 55.17% | 100% | 100% | 71.57% | 100% | 100% | 0 |
| 73924 | RS Umum Daerah Awet Muda Narmada | 10 | 2023 | 11-07-2023 | 88.63% | 100% | 100% | 100% | 100% | 9.64% | 96.92% | 100% | 80.01% | 91.67% | 100% | 100% | 0 |
| 73925 | RS Murni Teguh Ciledug | 10 | 2023 | 11-03-2023 | 99.5% | 100% | 100% | 100% | 97.95% | 0% | 74% | 100% | 99.92% | 88.57% | 100% | 100% | 0 |
| 73926 | RS Syarif Hidayatullah | 10 | 2023 | 11-10-2023 | 94.12% | 97% | 97.86% | 100% | 80.59% | 6.56% | 56.52% | 100% | 75.42% | 87.7% | 99.09% | 100% | 0 |
| 73927 | RS Umum Shanti Graha | 10 | 2023 | 11-09-2023 | 96% | 100% | 100% | 100% | 92.62% | 0% | 97.1% | 100% | 86.87% | 82.76% | 100% | 100% | 0 |
| 73928 | RS Ibu dan Anak Bina Medika | 10 | 2023 | 12-11-2023 | 98.25% | 100% | 100% | 100% | 77.73% | 0% | 55.74% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73929 | RS Mulya | 10 | 2023 | 04-08-2024 | 100% | 100% | 100% | 0% | 89.84% | 6.52% | 82.76% | 100% | 100% | 0% | 95% | 100% | 0 |
| 73930 | RS Umum Surya Husadha | 10 | 2023 | 11-07-2023 | 96.52% | 100% | 100% | 0% | 92.05% | 0% | 97.96% | 100% | 88.76% | 82.84% | 100% | 100% | 0 |
| 73931 | RS Bunda Sejati | 10 | 2023 | 11-02-2023 | 100% | 100% | 100% | 83.33% | 97.43% | 0% | 42.4% | 100% | 100% | 72% | 100% | 100% | 0 |
| 73932 | RS Umum Permata Hati | 10 | 2023 | 11-06-2023 | 99.37% | 98% | 100% | 100% | 86.94% | 0.64% | 55.7% | 100% | 94.48% | 65% | 100% | 100% | 0 |
| 73933 | RS Khusus Ibu dan Anak Pucuk Permata Hati | 10 | 2023 | 11-07-2023 | 97% | 100% | 100% | 100% | 89.91% | 100% | 100% | 100% | 94.19% | 0% | 100% | 0% | 0 |
| 73934 | RS UniMedika Sepatan | 10 | 2023 | 11-10-2023 | 91.67% | 100% | 100% | 57.14% | 62.64% | 0% | 68.7% | 100% | 100% | 28.57% | 100% | 100% | 0 |
| 73935 | RS Gigi dan Mulut Saraswati Denpasar | 10 | 2023 | 11-08-2023 | 85.57% | 98% | 100% | 0% | 98.26% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 73936 | RS Kurnia | 10 | 2023 | 11-09-2023 | 85.34% | 98% | 100% | 100% | 90.77% | 0% | 59.89% | 97.3% | 98.83% | 48.39% | 100% | 100% | 0 |
| 73937 | RS Umum Daerah Sondosia Kab. Bima | 10 | 2023 | 11-09-2023 | 85.47% | 91% | 71.19% | 0% | 85.07% | 0% | 100% | 100% | 99.78% | 85.71% | 72.88% | 100% | 0 |
| 73938 | RS Umum Daerah Sanjiwani Gianyar | 10 | 2023 | 11-07-2023 | 94.5% | 100% | 100% | 100% | 80.51% | 0.93% | 80.55% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73939 | RS TK. II Udayana | 10 | 2023 | 11-08-2023 | 97.77% | 100% | 99.17% | 100% | 87.25% | 0% | 98.84% | 100% | 92.84% | 82.22% | 100% | 100% | 0 |
| 73940 | RS Umum Bima | 10 | 2023 | 11-10-2023 | 96.58% | 97% | 100% | 77.78% | 90.47% | 1.49% | 95.15% | 100% | 97.99% | 81.25% | 100% | 100% | 0 |
| 73941 | RS Ibu dan Anak Ilanur | 10 | 2023 | 11-09-2023 | 81% | 90% | 100% | 100% | 85.57% | 0% | 36.76% | 100% | 100% | 94.41% | 82.93% | 100% | 0 |
| 73942 | RS Windu Husada | 10 | 2023 | 11-06-2023 | 98.01% | 99% | 100% | 100% | 99.47% | 0% | 90.7% | 100% | 96.97% | 87.64% | 99.75% | 100% | 0 |
| 73943 | RS Umum Daerah Gema Santi Nusa Penida | 10 | 2023 | 11-08-2023 | 82.21% | 91% | 100% | 0% | 93.1% | 0% | 100% | 100% | 99.52% | 0% | 100% | 0% | 0 |
| 73944 | RS Islam Siti Hajar | 10 | 2023 | 11-07-2023 | 87.5% | 100% | 100% | 100% | 90.03% | 0.4% | 78.61% | 100% | 89.28% | 89.34% | 100% | 0% | 0 |
| 73945 | RS Mitra Keluarga Gading Serpong | 10 | 2023 | 11-09-2023 | 98.44% | 97% | 100% | 0% | 63.77% | 0% | 83.76% | 100% | 100% | 96.88% | 100% | 100% | 0 |
| 73946 | RS Hermina Periuk Tangerang | 10 | 2023 | 11-10-2023 | 85% | 98% | 100% | 100% | 85.71% | 8.58% | 82.86% | 100% | 99.74% | 87.1% | 100% | 100% | 0 |
| 73947 | RS Umum Murni Teguh Tuban Bali | 10 | 2023 | 11-10-2023 | 99% | 100% | 100% | 100% | 99% | 3.55% | 88% | 100% | 100% | 98% | 100% | 100% | 0 |
| 73948 | RS Umum Puri Raharja | 10 | 2023 | 11-03-2023 | 99.5% | 100% | 100% | 100% | 85.5% | 0.66% | 89% | 96% | 99% | 92% | 100% | 100% | 0 |
| 73949 | RS Umum Garba Med | 10 | 2023 | 11-07-2023 | 97.07% | 99% | 100% | 100% | 93.7% | 0.66% | 98.77% | 100% | 89.06% | 99% | 100% | 100% | 0 |
| 73950 | RS Umum Kab. Lombok Utara | 10 | 2023 | 11-10-2023 | 83% | 82% | 90% | 0% | 89% | 0% | 98% | 100% | 91.84% | 60% | 93.33% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.