Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 73801 | RS Umum Daerah Encik Mariyam | 7 | 2024 | 94% | 100% | 95.52% | 50% | 84.44% | 0% | 93.28% | 100% | 97.12% | 83.78% | 92.31% | 0% | 0 |
| 73802 | RS Umum Daerah Depati Hamzah | 7 | 2024 | 99.33% | 100% | 100% | 100% | 75% | 0% | 100% | 99.51% | 99.66% | 100% | 100% | 100% | 0 |
| 73803 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 7 | 2024 | 95.15% | 100% | 100% | 0% | 88.24% | 0.22% | 89.94% | 100% | 100% | 64.8% | 100% | 100% | 0 |
| 73804 | RS Umum Daerah Kab. Bangka Selatan | 7 | 2024 | 97.5% | 96% | 96.14% | 100% | 84.56% | 0% | 93.18% | 100% | 90.09% | 87.5% | 100% | 100% | 0 |
| 73805 | RS Umum Daerah Batin Mangunang | 7 | 2024 | 89.5% | 100% | 100% | 0% | 89.4% | 0% | 86% | 100% | 88.78% | 96% | 100% | 0% | 0 |
| 73806 | RS Umum Islam Asy-Syifaa Bandar Jaya | 7 | 2024 | 88.6% | 88% | 99.75% | 100% | 78.75% | 5.73% | 43.71% | 91.3% | 93.28% | 83.33% | 98.36% | 100% | 0 |
| 73807 | RS Umum Daerah May Jen HM Ryacudu | 7 | 2024 | 85.55% | 100% | 100% | 0% | 84.43% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73808 | RS Bakti Timah Pangkalpinang | 7 | 2024 | 90.36% | 91% | 100% | 100% | 76.21% | 0% | 88.51% | 100% | 82.49% | 100% | 100% | 100% | 0 |
| 73809 | RS Utama | 7 | 2024 | 95.29% | 97% | 91.86% | 100% | 95.1% | 0% | 100% | 100% | 0% | 94.74% | 100% | 100% | 0 |
| 73810 | RS Umum Mitra Husada | 7 | 2024 | 59.68% | 98% | 97.02% | 60.71% | 83.08% | 15.38% | 93.86% | 97.85% | 90.64% | 75% | 98.12% | 100% | 0 |
| 73811 | RS Umum Daerah Dabo Kabupaten Lingga | 7 | 2024 | 69.66% | 90% | 100% | 100% | 80.95% | 0% | 100% | 94.44% | 100% | 0% | 100% | 0% | 0 |
| 73812 | RS Ibu Anak Puri Adhya Paramita | 7 | 2024 | 89.04% | 89% | 100% | 100% | 97.97% | 3.49% | 76.45% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73813 | RS Umum Zahirah | 7 | 2024 | 100% | 100% | 99.52% | 100% | 100% | 3.12% | 73.37% | 100% | 93.07% | 84.62% | 100% | 82.61% | 0 |
| 73814 | RS Umum Advent Bandar Lampung | 7 | 2024 | 78.49% | 85% | 99.54% | 80% | 93.63% | 5.34% | 68.01% | 100% | 97.67% | 77.63% | 99.67% | 79.17% | 0 |
| 73815 | RSUP Fatmawati | 7 | 2024 | 79.02% | 87% | 100% | 0% | 53.01% | 1.8% | 79.82% | 100% | 95.75% | 100% | 99.72% | 100% | 0 |
| 73816 | RS Umum Pondok Indah | 7 | 2024 | 98.84% | 100% | 100% | 100% | 81.27% | 4.48% | 80.55% | 100% | 0% | 100% | 100% | 93.45% | 0 |
| 73817 | RS Umum Urip Sumoharjo | 7 | 2024 | 88.39% | 100% | 100% | 100% | 99.32% | 0% | 100% | 94.02% | 99.04% | 100% | 100% | 88.41% | 0 |
| 73818 | RS Umum Graha Husada | 7 | 2024 | 97% | 96% | 100% | 100% | 93.08% | 0% | 100% | 100% | 98.8% | 87.5% | 100% | 100% | 0 |
| 73819 | RS Umum Daerah Kepulauan Seribu | 7 | 2024 | 86.5% | 100% | 100% | 100% | 75.61% | 100% | 100% | 100% | 98.57% | 95.38% | 100% | 100% | 0 |
| 73820 | RS Umum Pertamina-Bintang Amin Lampung | 7 | 2024 | 84.5% | 89% | 89.82% | 100% | 67.33% | 1.66% | 73.05% | 100% | 91.32% | 71.43% | 72.75% | 0% | 0 |
| 73821 | RS Bedah Siloam Asri | 7 | 2024 | 91.86% | 99% | 100% | 0% | 67.38% | 7.38% | 70.57% | 100% | 99.77% | 100% | 100% | 100% | 0 |
| 73822 | RS Umum Daerah Alimuddin Umar | 7 | 2024 | 84.09% | 97% | 100% | 0% | 98.33% | 0% | 94% | 100% | 88.24% | 100% | 100% | 100% | 0 |
| 73823 | RS Umum Surya Asih | 7 | 2024 | 96% | 99% | 100% | 100% | 74.29% | 0% | 92.02% | 100% | 92.05% | 85.94% | 100% | 100% | 0 |
| 73824 | RS Hj. Bunda Halimah | 7 | 2024 | 91.5% | 83% | 100% | 91.3% | 85% | 0% | 80.79% | 97.75% | 89.91% | 88.2% | 100% | 83.33% | 0 |
| 73825 | RS Tk. IV Bengkulu | 7 | 2024 | 96% | 100% | 0% | 100% | 100% | 0% | 96.61% | 100% | 100% | 100% | 100% | 0% | 0 |
| 73826 | RS Umum Daerah Sukadana | 7 | 2024 | 86% | 100% | 100% | 100% | 94.18% | 0% | 100% | 100% | 98.44% | 88% | 100% | 100% | 0 |
| 73827 | RS Ibu dan Anak Restu Bunda | 7 | 2024 | 97.62% | 96% | 100% | 85.96% | 89.86% | 1.49% | 100% | 100% | 100% | 100% | 100% | 70% | 0 |
| 73828 | RS Umum MMC | 7 | 2024 | 90% | 100% | 100% | 0% | 99.12% | 4.72% | 58.97% | 68.18% | 99.97% | 25% | 100% | 100% | 0 |
| 73829 | RS Santa Elisabeth Sei Lekop | 7 | 2024 | 86.5% | 99% | 100% | 77.69% | 78.69% | 4.8% | 78.5% | 98.25% | 87.5% | 76.84% | 100% | 92.93% | 0 |
| 73830 | RS Ibu dan Anak Mutiara Putri | 7 | 2024 | 93.56% | 97% | 100% | 100% | 98.29% | 0% | 85.47% | 100% | 93.83% | 93.33% | 100% | 100% | 0 |
| 73831 | RS Umum Mitra Mulia Husada | 7 | 2024 | 88.24% | 94% | 100% | 100% | 93.73% | 100% | 88.76% | 100% | 93.33% | 100% | 100% | 100% | 0 |
| 73832 | RS Griya Medika Dompet Dhuafa | 7 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73833 | RS Ibu dan Anak Puri Betik Hati | 7 | 2024 | 94.25% | 94% | 99.65% | 100% | 77.53% | 0% | 80.08% | 100% | 89.47% | 100% | 100% | 100% | 0 |
| 73834 | RS Ibu dan Anak Kasih Sayang Ibu | 7 | 2024 | 94.82% | 92% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 73835 | RS Bhayangkara Batam Polda Kepri | 7 | 2024 | 89.8% | 100% | 100% | 100% | 86.83% | 5.36% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 73836 | RS Ibu dan Anak Santa Anna | 7 | 2024 | 86.82% | 98% | 100% | 0% | 81.5% | 0% | 45.01% | 100% | 79.97% | 78.85% | 100% | 100% | 0 |
| 73837 | RS Khusus Bedah THT Yayasan Yurino | 7 | 2024 | 100% | 100% | 100% | 0% | 88.89% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 73838 | RS Bhayangkara Polda Lampung | 7 | 2024 | 99% | 99% | 97.37% | 83.33% | 97.37% | 0% | 83.33% | 100% | 97.96% | 100% | 100% | 100% | 0 |
| 73839 | RS Umum Wisma Rini Pringsewu | 7 | 2024 | 81.9% | 88% | 84.52% | 0% | 98.02% | 0% | 77.38% | 100% | 92.5% | 43.33% | 81.71% | 100% | 0 |
| 73840 | RS Ketergantungan Obat | 7 | 2024 | 91.21% | 100% | 97.83% | % | 87.23% | 0% | 77.39% | 100% | 99.59% | 68.89% | 100% | 100% | 0 |
| 73841 | RS Bhayangkara Jitra Kota Bengkulu | 7 | 2024 | 84% | 91% | 100% | 100% | 62.96% | 0% | 49.19% | 100% | 100% | 100% | 94.67% | 100% | 0 |
| 73842 | RS Ibu dan Anak JWCC Asih | 7 | 2024 | 85.34% | 100% | 100% | 100% | 90.91% | 0% | 88.89% | 100% | 0% | 86.67% | 100% | 91.67% | 0 |
| 73843 | RS Umum Dr. Suyoto Pusrehab Kemhan | 7 | 2024 | 81.49% | 84% | 100% | 100% | 60.57% | 5.78% | 73.04% | 84.97% | 91.5% | 88.89% | 100% | 100% | 0 |
| 73844 | RS Umum Daerah Tulang Bawang Barat | 7 | 2024 | 91.72% | 100% | 100% | 0% | 89.16% | 100% | 92.05% | 100% | 89.94% | 93.18% | 100% | 0% | 0 |
| 73845 | RS Umum Mardi Waluyo | 7 | 2024 | 95.21% | 83% | 99.49% | 0% | 94.65% | 1.04% | 83.87% | 100% | 93.51% | 86.96% | 99.66% | 88.89% | 0 |
| 73846 | RS Tk. IV 02.07.04 | 7 | 2024 | 100% | 100% | 75% | 100% | 75% | 2.61% | 48% | 75% | 100% | 60% | 100% | 100% | 0 |
| 73847 | RS Ibu dan Anak Mawar | 7 | 2024 | 87.5% | 100% | 100% | 84.21% | 82.5% | 3.23% | 87.1% | 100% | 80.95% | 81.58% | 100% | 100% | 0 |
| 73848 | RS Jiwa Dharmawangsa | 7 | 2024 | 100% | 100% | 97.92% | 0% | 55.12% | 0% | 99.49% | 0% | 95.38% | 28.57% | 100% | 92.31% | 0 |
| 73849 | RS Ibu dan Anak Ibunda | 7 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 73850 | RS Umum Pusat Pertamina | 7 | 2024 | 92.93% | 100% | 100% | 100% | 60.14% | 0% | 57.75% | 100% | 86.13% | 97.1% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.