Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 73851 | RS Ibu dan Anak Bhumi Bunda | 10 | 2023 | 11-03-2023 | 87.5% | 100% | 80% | 0% | 69.79% | 0% | 58% | 100% | 100% | 100% | 100% | 0% | 0 |
| 73852 | RS Umum Bali Royal | 10 | 2023 | 11-06-2023 | 90% | 100% | 100% | 100% | 100% | 1.25% | 87.29% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73853 | RS Tk. IV Singaraja | 10 | 2023 | 11-01-2023 | 85.41% | 99% | 100% | 100% | 81.03% | 0% | 83.33% | 100% | 94.08% | 93.75% | 97.94% | 87.5% | 0 |
| 73854 | RS Mayapada | 10 | 2023 | 11-10-2023 | 97.21% | 100% | 100% | 0% | 90.97% | 14% | 90.88% | 100% | 99.52% | 0% | 100% | 100% | 0 |
| 73855 | RS Umum Balimed Negara | 10 | 2023 | 11-09-2023 | 85% | 83% | 100% | 100% | 81.86% | 0% | 86.85% | 100% | 87.28% | 84% | 100% | 100% | 0 |
| 73856 | RS Ibu dan Anak Puri Bunda | 10 | 2023 | 11-09-2023 | 99.25% | 93% | 100% | 100% | 100% | 4.64% | 96.15% | 100% | 99.74% | 100% | 100% | 100% | 0 |
| 73857 | RS Umum Kertha Usadha | 10 | 2023 | 11-06-2023 | 100% | 100% | 100% | 100% | 89.11% | 1.18% | 95.23% | 100% | 97.15% | 0% | 100% | 0% | 0 |
| 73858 | RS An-Nisa | 10 | 2023 | 01-11-2024 | 89.92% | 100% | 96.45% | 100% | 25.45% | 3.94% | 32.37% | 93.55% | 100% | 98.34% | 94.89% | 100% | 0 |
| 73859 | RS Umum Daerah Bali Mandara Provinsi Bali | 10 | 2023 | 11-09-2023 | 88.3% | 100% | 100% | 100% | 97.74% | 0% | 99.86% | 100% | 100% | 0% | 100% | 0% | 0 |
| 73860 | RS Permata Pamulang | 10 | 2023 | 11-08-2023 | 91.5% | 96% | 100% | 100% | 83% | 0.75% | 86% | 100% | 85.19% | 86% | 100% | 100% | 0 |
| 73861 | RS Umum Bunda | 10 | 2023 | 11-10-2023 | 98% | 100% | 100% | 100% | 98.75% | 0% | 91.56% | 0% | 85.38% | 87.5% | 100% | 0% | 0 |
| 73862 | RS Islam Yatofa | 10 | 2023 | 11-09-2023 | 96% | 100% | 100% | 100% | 93.33% | 1.96% | 89.9% | 100% | 90.08% | 80% | 100% | 100% | 0 |
| 73863 | RS Umum Surya Husadha | 10 | 2023 | - | 98.5% | 100% | 100% | 100% | 89.64% | 0% | 94.49% | 100% | 98.36% | 100% | 99.71% | 100% | 0 |
| 73864 | RS Umum Kertayasa | 10 | 2023 | 11-10-2023 | 89.91% | 97% | 97.85% | 0% | 97.67% | 0% | 90.48% | 100% | 90.34% | 91.3% | 0% | 91.3% | 0 |
| 73865 | RS Ibu dan Anak Permata Sarana Husada | 10 | 2023 | 11-10-2023 | 99.63% | 100% | 100% | 75% | 95% | 47.83% | 88.61% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73866 | RS Ibu dan Anak Gebang Medika | 10 | 2023 | 11-10-2023 | 49.6% | 74% | 0% | 100% | 97.54% | 0% | 44.51% | 100% | 100% | 72.73% | 100% | 0% | 0 |
| 73867 | RS Umum Semara Ratih | 10 | 2023 | 11-07-2023 | 90% | 95% | 100% | 100% | 100% | 0% | 88% | 100% | 95% | 0% | 100% | 100% | 0 |
| 73868 | RS Umum Daerah Dr. R. Soedjono Selong | 10 | 2023 | 11-10-2023 | 91.34% | 92% | 98.57% | 100% | 65.98% | 0% | 74.48% | 100% | 87.47% | 98.39% | 98.79% | 100% | 0 |
| 73869 | RS Umum Kasih Ibu | 10 | 2023 | 11-08-2023 | 98.5% | 100% | 100% | 0% | 87.31% | 1.94% | 85.13% | 92.31% | 95.56% | 100% | 100% | 100% | 0 |
| 73870 | RS Umum Bali Holistik | 10 | 2023 | 11-07-2023 | 90.5% | 93% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 73871 | RS Umum Balimed Karangasem | 10 | 2023 | 11-05-2023 | 90% | 95% | 100% | 0% | 100% | 0% | 88.67% | 100% | 93.33% | 84% | 100% | 100% | 0 |
| 73872 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 10 | 2023 | 11-10-2023 | 98% | 100% | 100% | 96% | 95% | 0% | 96% | 100% | 96.67% | 95% | 100% | 98% | 0 |
| 73873 | RS Umum Balimed | 10 | 2023 | 11-10-2023 | 89.66% | 91% | 100% | 100% | 59.7% | 0% | 84.98% | 100% | 90.59% | 77.1% | 100% | 100% | 0 |
| 73874 | RS Fatimah | 10 | 2023 | 11-10-2023 | 97.01% | 100% | 100% | 100% | 93.75% | 4.55% | 81.87% | 75% | 100% | 100% | 100% | 100% | 0 |
| 73875 | RS Tonggak Husada | 10 | 2023 | 11-05-2023 | 86% | 90% | 100% | 100% | 85.99% | 0% | 21.18% | 100% | 96.03% | 100% | 100% | 0% | 0 |
| 73876 | RS Umum Daerah Kab. Buleleng | 10 | 2023 | 11-07-2023 | 89.22% | 100% | 100% | 100% | 85.87% | 1.95% | 98.65% | 100% | 97.05% | 100% | 100% | 100% | 0 |
| 73877 | RS Umum Kasih Ibu Tabanan | 10 | 2023 | 11-06-2023 | 100% | 100% | 98.89% | 0% | 99.63% | 2.47% | 66.8% | 78.43% | 89.59% | 26.25% | 92.08% | 100% | 0 |
| 73878 | RS Mandalika Provinsi Nusa Tenggara Barat | 10 | 2023 | 11-10-2023 | 93.1% | 90% | 94.25% | 0% | 82.52% | 100% | 100% | 85.71% | 96.9% | 95.77% | 89.01% | 92.86% | 0 |
| 73879 | RS Pratama Kubu | 10 | 2023 | 11-05-2023 | 86% | 74% | 100% | 0% | 91.39% | 0% | 100% | 100% | 94.97% | 71.43% | 100% | 80% | 0 |
| 73880 | RS Mata Achmad Wardi BWI-DD | 10 | 2023 | - | 89.5% | 100% | 100% | 0% | 100% | 3.76% | 100% | 100% | 94.52% | 100% | 100% | 100% | 0 |
| 73881 | RS Daan Mogot Kesdam Jaya | 10 | 2023 | 11-09-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73882 | RS Umum Daerah Kota Serang | 10 | 2023 | 11-06-2023 | 86.43% | 98% | 100% | 100% | 89.14% | 4.05% | 99.49% | 100% | 95.93% | 100% | 100% | 100% | 0 |
| 73883 | RS Umum Wisma Prashanti | 10 | 2023 | 11-10-2023 | 85.56% | 96% | 100% | 100% | 100% | 0% | 47.06% | 100% | 100% | 75% | 100% | 100% | 0 |
| 73884 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 10 | 2023 | 11-10-2023 | 94.38% | 84% | 100% | 100% | 97.72% | 0% | 69.91% | 100% | 82.88% | 100% | 95.56% | 100% | 0 |
| 73885 | RS PKU Muhammadiyah Bima | 10 | 2023 | 01-01-1970 | 90.99% | 96% | 100% | % | 94.12% | 4.04% | 93.25% | 100% | 98.19% | 86.67% | 100% | 100% | 0 |
| 73886 | RSUP Dr. Sitanala Tangerang | 10 | 2023 | 11-08-2023 | 91.33% | 100% | 100% | 100% | 93.01% | 0% | 100% | 100% | 90.49% | 100% | 100% | 100% | 0 |
| 73887 | RS Umum Daerah Singasana | 10 | 2023 | 11-07-2023 | 95.91% | 98% | 99.93% | 100% | 99.01% | 0% | 99.05% | 100% | 100% | 100% | 99.65% | 100% | 0 |
| 73888 | RS Khusus THT-Bedah KL Proklamasi BSD | 10 | 2023 | 11-10-2023 | 97% | 94% | 98% | 0% | 49.51% | 7.14% | 100% | 0% | 91.4% | 100% | 100% | 90.91% | 0 |
| 73889 | RS Medika BSD | 10 | 2023 | 11-10-2023 | 85.36% | 94% | 100% | 0% | 78.16% | 9.48% | 59.68% | 100% | 77.24% | 0% | 100% | 71.43% | 0 |
| 73890 | RS Bhayangkara Denpasar | 10 | 2023 | 12-09-2023 | 86.5% | 100% | 99.58% | 100% | 99.22% | 0% | 91.26% | 100% | 99.81% | 85.71% | 100% | 100% | 0 |
| 73891 | RS Khusus Mata Bali Mandara | 10 | 2023 | 11-09-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73892 | RS Premier Bintaro | 10 | 2023 | 11-10-2023 | 91.3% | 100% | 99.23% | 0% | 94.5% | 11.97% | 69.6% | 96.05% | 92.53% | 0% | 99.38% | 98.06% | 0 |
| 73893 | RS Umum Daerah Patut Patuh Patju | 10 | 2023 | 11-10-2023 | 96.52% | 99% | 100% | 100% | 91.93% | 0% | 100% | 100% | 94% | 99.13% | 100% | 100% | 0 |
| 73894 | RS Umum Hermina Tangerang | 10 | 2023 | 11-09-2023 | 97.19% | 100% | 100% | 97.96% | 81.48% | 0.2% | 85.19% | 100% | 100% | 96% | 100% | 100% | 0 |
| 73895 | RS Umum Daerah Giri Emas | 10 | 2023 | 11-10-2023 | 91.59% | 86% | 100% | 0% | 90.8% | 0% | 100% | 100% | 100% | 100% | 93.33% | 100% | 0 |
| 73896 | RS Hermina Ciputat | 10 | 2023 | 11-08-2023 | 97.5% | 100% | 100% | 100% | 100% | 0.63% | 86% | 100% | 100% | 96.67% | 98% | 100% | 0 |
| 73897 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 10 | 2023 | 11-10-2023 | 88.63% | 100% | 100% | 100% | 93.06% | 93.06% | 98.49% | 98.98% | 99.95% | 100% | 100% | 100% | 0 |
| 73898 | Brawijaya Hospital Tangerang | 10 | 2023 | 11-10-2023 | 87.5% | 91% | 99.25% | 92.31% | 78.17% | 3.09% | 92.27% | 100% | 99.98% | 0% | 93.8% | 100% | 0 |
| 73899 | RS Umum Bhakti Asih | 10 | 2023 | 11-09-2023 | 95.98% | 97% | 99.87% | 93.07% | 65.89% | 0.21% | 53.97% | 95.28% | 99.88% | 39.26% | 98.96% | 90.91% | 0 |
| 73900 | RS Ibu dan Anak Dhia | 10 | 2023 | 11-07-2023 | 86.34% | 97% | 100% | 100% | 98.22% | 0% | 92.31% | 100% | 97.43% | 85.71% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.