Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 73951 | RS Umum Daerah Patuh Karya | 10 | 2023 | 11-10-2023 | 73.61% | 85% | 100% | 0% | 32.75% | 0% | 92% | 100% | 92.65% | 100% | 100% | 100% | 0 |
| 73952 | RS Ibu dan Anak Vitalaya | 10 | 2023 | 01-09-2024 | 83.97% | 80% | 100% | 100% | 79.77% | 4.08% | 78.02% | 100% | 100% | 75.86% | 100% | 100% | 0 |
| 73953 | RS Umum Kasih Ibu Saba | 10 | 2023 | 11-07-2023 | 97.55% | 100% | 100% | 0% | 88.14% | 4.56% | 88.1% | 100% | 93.21% | 100% | 100% | 100% | 0 |
| 73954 | RS Krakatau Medika | 10 | 2023 | 11-09-2023 | 95% | 99% | 100% | 0% | 96% | 0% | 73.04% | 100% | 98.93% | 82% | 100% | 100% | 0 |
| 73955 | RS Umum Famili Husada | 10 | 2023 | 11-09-2023 | 89% | 100% | 100% | 100% | 100% | 0% | 84.64% | 100% | 89.47% | 80% | 100% | 100% | 0 |
| 73956 | RS Umum Daerah Manggelewa | 10 | 2023 | 11-10-2023 | 87.5% | 100% | 100% | % | 86.11% | % | 87.5% | 100% | 85% | 0% | 100% | 86.11% | 0 |
| 73957 | RS Umum BUN | 10 | 2023 | 11-07-2023 | 86.13% | 100% | 100% | 100% | 80.44% | 4.26% | 80.47% | 100% | 93.08% | 93.33% | 100% | 85.71% | 0 |
| 73958 | RS dr. Agung | 10 | 2023 | 11-06-2023 | 93.49% | 100% | 100% | 80.77% | 81.11% | 3.25% | 83.63% | 100% | 83% | 87.78% | 100% | 100% | 0 |
| 73959 | RS Umum Payangan | 10 | 2023 | 11-08-2023 | 85.71% | 100% | 100% | 100% | 80.58% | 0% | 99.86% | 100% | 93.35% | 0% | 100% | 100% | 0 |
| 73960 | RS Umum Daerah Kota Tangerang | 10 | 2023 | 11-10-2023 | 85.94% | 99% | 100% | 0% | 88.46% | 1.88% | 100% | 100% | 100% | 60% | 100% | 100% | 0 |
| 73961 | RS Umum Ari Canti | 10 | 2023 | 11-06-2023 | 88% | 100% | 100% | 100% | 86.47% | 0.53% | 89.8% | 100% | 98.74% | 80.95% | 100% | 100% | 0 |
| 73962 | RS Umum Premagana | 10 | 2023 | 11-10-2023 | 87.19% | 100% | 100% | 100% | 92% | 3.37% | 80.42% | 100% | 99.71% | 91.15% | 100% | 100% | 0 |
| 73963 | RS Umum Daerah Kota Cilegon | 10 | 2023 | 11-10-2023 | 87.31% | 100% | 91.61% | 66.67% | 44.53% | 5.26% | 76.37% | 97.55% | 90.52% | 82.14% | 97.58% | 100% | 0 |
| 73964 | RS Insan Permata | 10 | 2023 | 11-08-2023 | 88.79% | 93% | 100% | 0% | 87.85% | 3.43% | 74.04% | 100% | 96.88% | 91.82% | 100% | 100% | 0 |
| 73965 | RS Umum Ganesha | 10 | 2023 | 11-08-2023 | 88.41% | 100% | 100% | 100% | 93.75% | 0% | 92.31% | 100% | 96.67% | 90% | 100% | 100% | 0 |
| 73966 | RS Ibu dan Anak Assyifa | 10 | 2023 | 11-09-2023 | 93.73% | 95% | 92.08% | 84% | 77.18% | 0% | 75.76% | 100% | 93.94% | 74.78% | 86.36% | 100% | 0 |
| 73967 | RS Kenak Medika | 10 | 2023 | 11-04-2023 | 85.12% | 100% | 100% | 0% | 80.95% | 3.45% | 84.8% | 100% | 99.96% | 0% | 100% | 81.82% | 0 |
| 73968 | RS Umum Bhakti Rahayu | 10 | 2023 | - | 80.1% | 91% | 93.55% | 0% | 87.7% | 0% | 81.58% | 0% | 0% | 0% | 100% | 100% | 0 |
| 73969 | RS Umum Daerah Klungkung | 10 | 2023 | 02-06-2025 | 88.04% | 100% | 100% | 0% | 89.61% | 0% | 97.93% | 100% | 100% | 100% | 99.63% | 90% | 0 |
| 73970 | RS Mandaya Royal Puri | 10 | 2023 | 11-10-2023 | 90.39% | 95% | 100% | 100% | 84.23% | 0% | 79.06% | 100% | 99.98% | 100% | 100% | 100% | 0 |
| 73971 | RS Umum Sumbawa Besar | 10 | 2023 | 11-07-2023 | 95.02% | 93% | 98.13% | 100% | 75.76% | 100% | 97.76% | 100% | 100% | 100% | 98.18% | 100% | 0 |
| 73972 | RS Sari Asih Ciledug | 10 | 2023 | 01-01-1970 | 93.62% | 100% | 99.97% | 100% | 84.26% | 0% | 87.5% | 100% | 93.5% | 68.89% | 99.88% | 95.24% | 0 |
| 73973 | RS Umum Hermina Bitung | 10 | 2023 | 11-07-2023 | 94.64% | 96% | 100% | 95.45% | 99.5% | 0.86% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73974 | RS Ibu dan Anak Kuncup Bunga | 10 | 2023 | 11-10-2023 | 91.5% | 86% | 100% | 0% | 100% | 0% | 77.03% | 100% | 92.4% | 0% | 88.33% | 100% | 0 |
| 73975 | RS Umum Daerah Lombok Timur | 10 | 2023 | 11-10-2023 | 73.11% | 78% | 81.82% | 100% | 86.37% | 1.27% | 79.65% | 100% | 96.83% | 0% | 97.04% | 100% | 0 |
| 73976 | RS Hermina Serpong | 10 | 2023 | 01-01-1970 | 93.5% | 100% | 100% | 0% | 73.68% | 100% | 91.11% | 100% | 100% | 60% | 100% | 100% | 0 |
| 73977 | RS Umum Daerah dr. Drajat Prawiranegara | 10 | 2023 | 11-09-2023 | 92.6% | 94% | 99.97% | 100% | 71% | 5.78% | 89.78% | 80.14% | 88% | 81.1% | 100% | 100% | 0 |
| 73978 | RS Daerah Mangusada | 10 | 2023 | 11-06-2023 | 91.05% | 100% | 100% | 50% | 0% | 90.79% | 98.81% | 100% | 98.1% | 88.89% | 100% | 100% | 0 |
| 73979 | RS Umum Dharma Yadnya | 10 | 2023 | 11-09-2023 | 94.68% | 100% | 100% | 0% | 75.03% | 0% | 80.8% | 100% | 98.62% | 0% | 100% | 100% | 0 |
| 73980 | RS Umum Daerah Banten | 10 | 2023 | 11-09-2023 | 86.1% | 100% | 100% | 0% | 88.19% | 5.73% | 96.92% | 100% | 88.5% | 75% | 100% | 100% | 0 |
| 73981 | RS Budiasih | 10 | 2023 | 11-10-2023 | 93.42% | 97% | 97.27% | 100% | 100% | 0% | 68.81% | 100% | 98% | 96.67% | 100% | 100% | 0 |
| 73982 | RS Khusus Bedah BIMC | 10 | 2023 | 11-09-2023 | 90.09% | 97% | 83.15% | 0% | 95.47% | 12.31% | 85.83% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73983 | RS Umum Bangli Medika Canti | 10 | 2023 | 11-08-2023 | 89.5% | 94% | 100% | 100% | 72.31% | 2.64% | 70.33% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 73984 | RS Jiwa Provinsi Bali | 10 | 2023 | 11-08-2023 | 95.24% | 97% | 100% | 0% | 58.03% | 0% | 37.15% | 100% | 100% | 85.19% | 100% | 0% | 0 |
| 73985 | RS Ibu dan Anak Pratiwi | 10 | 2023 | 11-10-2023 | 82.5% | 99% | 100% | 100% | 94.84% | 0% | 96.51% | 100% | 100% | 80.77% | 96.8% | 100% | 0 |
| 73986 | RS Primaya | 10 | 2023 | 11-10-2023 | 97.23% | 91% | 99.59% | 0% | 97.96% | 3.97% | 85.8% | 100% | 99.6% | 82.76% | 99.33% | 100% | 0 |
| 73987 | RS Lotim Medical Center | 10 | 2023 | 11-07-2023 | 91.67% | 90% | 96.67% | 100% | 100% | 2.03% | 22.64% | 100% | 90% | 98.44% | 100% | 100% | 0 |
| 73988 | RS Ibu dan Anak Puri Bunda Tabanan | 10 | 2023 | 11-09-2023 | 95.73% | 98% | 100% | 100% | 98.76% | 3.55% | 86.32% | 100% | 100% | 93.44% | 100% | 100% | 0 |
| 73989 | RS Umum Ibunda | 10 | 2023 | 11-09-2023 | 99.89% | 85% | 96.54% | 0% | 72.35% | 0% | 80.62% | 100% | 79.76% | 81.88% | 73.68% | 100% | 0 |
| 73990 | RS Kurnia Serang | 10 | 2023 | 11-10-2023 | 98.46% | 100% | 100% | 87.5% | 73.77% | 1.16% | 61.11% | 100% | 100% | 85.96% | 0% | 100% | 0 |
| 73991 | RS Ibu dan Anak Cahaya Bunda | 10 | 2023 | 11-03-2023 | 95.5% | 100% | 100% | 93.75% | 75% | 3.23% | 95.31% | 100% | 92.19% | 92.19% | 96.88% | 100% | 0 |
| 73992 | RS Umum Daerah Karangasem | 10 | 2023 | 11-07-2023 | 98.83% | 99% | 97.46% | 100% | 88.25% | 1.19% | 98.96% | 100% | 94.67% | 90.91% | 99.5% | 100% | 0 |
| 73993 | RS Mitra Keluarga Bintaro | 10 | 2023 | 11-08-2023 | 99.1% | 100% | 100% | 0% | 100% | 4.29% | 99.17% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73994 | RS Otika Medika | 10 | 2023 | 11-10-2023 | 93% | 96% | 100% | 100% | 97.52% | 2.38% | 94.87% | 100% | 100% | 100% | 100% | 100% | 0 |
| 73995 | RS Benggala | 10 | 2023 | 11-03-2023 | 91.88% | 96% | 100% | 0% | 61.54% | 0% | 78.05% | 0% | 70.92% | 82.5% | 100% | 100% | 0 |
| 73996 | RS Siloam Hospitals Kelapa Dua | 10 | 2023 | 11-10-2023 | 90.83% | 100% | 100% | 100% | 76% | 10% | 72.16% | 95.24% | 100% | 100% | 100% | 81% | 0 |
| 73997 | RS Umum Grha Bhakti Medika | 10 | 2023 | 11-06-2023 | 98.69% | 100% | 100% | 75% | 84% | 10% | 70% | 100% | 79.2% | 0% | 100% | 100% | 0 |
| 73998 | RS Citra sundari | 10 | 2023 | 11-04-2023 | 86.99% | 89% | 86% | 0% | 62.36% | 0% | 89.47% | 100% | 0% | 0% | 90% | 0% | 0 |
| 73999 | RS Universitas Udayana | 10 | 2023 | 01-01-1970 | 61.5% | 99% | 100% | 75% | 98.35% | 0% | 64.42% | 100% | 98.69% | 0% | 100% | 100% | 0 |
| 74000 | RS Mentari | 10 | 2023 | 11-08-2023 | 81.9% | 97% | 99.81% | 100% | 93.75% | 0% | 38.16% | 100% | 99.71% | 66.67% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.