Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 74351 | RS Islam Malang | 10 | 2023 | 01-01-1970 | 85.65% | 95% | 100% | 100% | 0% | 0% | 27.13% | 96.43% | 80.08% | 66.67% | 100% | 100% | 0 |
| 74352 | RS Umum Permata Bunda | 10 | 2023 | 11-04-2023 | 81.5% | 87% | 100% | 100% | 96.92% | 0% | 61.9% | 100% | 90.77% | 88.79% | 100% | 100% | 0 |
| 74353 | RS Umum Keluarga Kita | 10 | 2023 | 11-03-2023 | 87.06% | 100% | 100% | 100% | 64.34% | 1.2% | 44.02% | 100% | 100% | 60% | 100% | 100% | 0 |
| 74354 | RS Umum Daerah Balaraja | 10 | 2023 | 11-10-2023 | 79.82% | 94% | 100% | 100% | 59.46% | 0.22% | 100% | 100% | 89.31% | 82.4% | 98.36% | 100% | 0 |
| 74355 | RS Muji Rahayu | 10 | 2023 | 11-07-2023 | 95.63% | 100% | 100% | 100% | 100% | 4.76% | 59.15% | 100% | 97.24% | 83.72% | 100% | 100% | 0 |
| 74356 | RS Muhammadiyah Ahmad Dahlan | 10 | 2023 | 11-06-2023 | 91.05% | 98% | 100% | 100% | 80.47% | 0% | 81.23% | 93.15% | 100% | 100% | 100% | 100% | 0 |
| 74357 | RS Husada Utama Surabaya | 10 | 2023 | 11-03-2023 | 92.58% | 100% | 100% | 100% | 77% | 1.01% | 97.34% | 100% | 100% | 77.17% | 100% | 100% | 0 |
| 74358 | RS Umum Kusuma Hospital | 10 | 2023 | - | 98.05% | 98% | 99.55% | 99.02% | 93.03% | 100% | 96.05% | 100% | 0% | 100% | 100% | 100% | 0 |
| 74359 | RS Denisa | 10 | 2023 | 11-03-2023 | 90.5% | 95% | 100% | 100% | 81.45% | 2.5% | 87.54% | 100% | 99.3% | 86.67% | 100% | 100% | 0 |
| 74360 | RS Ibu dan Anak Tiara | 10 | 2023 | 11-02-2024 | 86.46% | 93% | 92.59% | 100% | 89.19% | 0% | 83.8% | 100% | 99.43% | 97.14% | 96.09% | 100% | 0 |
| 74361 | RS Ibu dan Anak Lombok Dua Dua Lontar | 10 | 2023 | 11-08-2023 | 92.81% | 97% | 100% | 0% | 94.21% | 4.35% | 86.73% | 100% | 95.22% | 92.73% | 100% | 0% | 0 |
| 74362 | RS Ibu dan Anak Harapan Mulia | 10 | 2023 | 11-07-2023 | 81% | 82% | 100% | 100% | 62.46% | 0% | 75.44% | 100% | 99.85% | 33.33% | 100% | 0% | 0 |
| 74363 | RS Muhammadiyah Gresik | 10 | 2023 | 11-09-2023 | 97.41% | 99% | 100% | 100% | 92.69% | 0.39% | 63.78% | 100% | 99.9% | 100% | 100% | 100% | 0 |
| 74364 | RS Umum Wali Songo I | 10 | 2023 | - | 96% | 95% | 97.5% | 80% | 92.5% | 6.67% | 75% | 98% | 93.5% | 90% | 97% | 98% | 0 |
| 74365 | RS Ibu dan Anak Bunda Sejahtera | 10 | 2023 | 11-07-2023 | 99.28% | 100% | 100% | 100% | 76.36% | 0% | 43.91% | 100% | 97.48% | 100% | 100% | 100% | 0 |
| 74366 | RS Premier Surabaya | 10 | 2023 | 11-09-2023 | 89.34% | 97% | 100% | 100% | 45.62% | 1.86% | 94% | 100% | 99.92% | 0% | 82% | 92.86% | 0 |
| 74367 | RS Ibu dan Anak Melati Children Hospital | 10 | 2023 | 11-10-2023 | 100% | 81% | 100% | 0% | 65.42% | 0% | 87.6% | 0% | 100% | 95.12% | 100% | 0% | 0 |
| 74368 | RS Umum Daerah Kota Malang | 10 | 2023 | 11-06-2023 | 85.19% | 97% | 100% | 0% | 92.54% | 0% | 100% | 100% | 86.51% | 100% | 99.65% | 100% | 0 |
| 74369 | RS Onkologi | 10 | 2023 | 11-09-2023 | 88.49% | 100% | 100% | 0% | 34.43% | 2.08% | 97.7% | 100% | 99.49% | 100% | 100% | 100% | 0 |
| 74370 | RS Ibu dan Anak Melati Husada | 10 | 2023 | 11-10-2023 | 100% | 100% | 100% | 100% | 94.29% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74371 | RS St. Carolus Summarecon Serpong | 10 | 2023 | 11-07-2023 | 96.54% | 100% | 100% | 0% | 92.51% | 0% | 90.52% | 100% | 11.93% | 0% | 97.92% | 100% | 0 |
| 74372 | RS Ibu dan Anak Puri | 10 | 2023 | 11-08-2023 | 88.15% | 91% | 93.33% | 100% | 99.67% | 0% | 89.11% | 100% | 97.42% | 95.45% | 100% | 100% | 0 |
| 74373 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 10 | 2023 | 11-10-2023 | 93.72% | 94% | 100% | 0% | 82.96% | 1.18% | 92.88% | 90.91% | 83.16% | 41.67% | 100% | 100% | 0 |
| 74374 | RS Umum Mabarrot MWC NU | 10 | 2023 | 11-09-2023 | 87.94% | 86% | 100% | 100% | 66.67% | 100% | 84.38% | 50% | 87.5% | 74.42% | 90.62% | 66.67% | 0 |
| 74375 | RS Islam Garam Kalianget | 10 | 2023 | 11-10-2023 | 85.04% | 100% | 100% | 80% | 80.61% | 0% | 89.66% | 100% | 100% | 0% | 100% | 100% | 0 |
| 74376 | RS Umum Siloam Hospitals Surabaya | 10 | 2023 | 11-09-2023 | 98.21% | 100% | 100% | % | 82.08% | 1.67% | 84.62% | 100% | 96.63% | 100% | 100% | 100% | 0 |
| 74377 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 10 | 2023 | 11-04-2023 | 94.19% | 95% | 99.91% | 71.43% | 99.94% | 0% | 97.9% | 100% | 86.96% | 58.29% | 99.55% | 100% | 0 |
| 74378 | RS Wiyung Sejahtera | 10 | 2023 | 11-09-2023 | 85.43% | 94% | 99.76% | 100% | 52.24% | 7.89% | 56.8% | 100% | 91% | 100% | 98.96% | 0% | 0 |
| 74379 | RS Umum Daha Husada | 10 | 2023 | 11-10-2023 | 94.55% | 97% | 97.21% | 0% | 89.28% | 0% | 90.13% | 100% | 77.34% | 88.89% | 98.06% | 100% | 0 |
| 74380 | Metro Hospitals Cikupa | 10 | 2023 | 11-10-2023 | 96.83% | 97% | 100% | 100% | 100% | 0% | 46.06% | 100% | 97.72% | 93.65% | 100% | 100% | 0 |
| 74381 | RS Ibu dan Anak Nirmala Kediri | 10 | 2023 | 11-10-2023 | 91.74% | 92% | 100% | 85.27% | 91.74% | 0% | 100% | 0% | 99.88% | 100% | 100% | 0% | 0 |
| 74382 | RS Umum Daerah Gambiran | 10 | 2023 | 11-10-2023 | 74.67% | 89% | 98.91% | 0% | 64.02% | 0% | 89.91% | 100% | 99.73% | 100% | 98.93% | 100% | 0 |
| 74383 | RS Umum Daerah Husada Prima | 10 | 2023 | 11-09-2023 | 98% | 100% | 100% | 100% | 93.4% | 2.86% | 97.4% | 100% | 84.77% | 99.07% | 100% | 100% | 0 |
| 74384 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 10 | 2023 | 11-10-2023 | 85.5% | 100% | 100% | 0% | 94.02% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 74385 | RS Baptis Kediri | 10 | 2023 | 11-08-2023 | 93.92% | 100% | 100% | 100% | 41.44% | 0% | 87.87% | 98.66% | 99.97% | 84.62% | 100% | 100% | 0 |
| 74386 | RS Universitas Brawijaya | 10 | 2023 | 01-01-1970 | 74.9% | 87% | 99.58% | 100% | 93.55% | 1.56% | 63.49% | 95.24% | 93.75% | 100% | 100% | 100% | 0 |
| 74387 | RS Permata Hati | 10 | 2023 | - | 94% | 85% | 100% | 0% | 77.53% | 0% | 82.33% | 100% | 93.03% | 66.67% | 100% | 100% | 0 |
| 74388 | RS Umum Al-Irsyad Surabaya | 10 | 2023 | 11-10-2023 | 88.46% | 98% | 100% | 0% | 96.26% | 0% | 81.97% | 100% | 78.53% | 88.53% | 100% | 100% | 0 |
| 74389 | RS Gigi dan Mulut FKG Universitas Airlangga | 10 | 2023 | 11-08-2023 | 85.96% | 91% | 100% | % | 95.95% | 0% | 100% | 0% | 95.58% | 100% | 100% | 100% | 0 |
| 74390 | RS Umum Islam Surabaya Jemursari | 10 | 2023 | 11-08-2023 | 94.82% | 98% | 100% | 100% | 90.53% | 2.73% | 92.44% | 100% | 88.17% | 100% | 100% | 100% | 0 |
| 74391 | RS Umum Islam Aisyiyah Malang | 10 | 2023 | 11-09-2023 | 89.2% | 100% | 99.25% | 0% | 40.25% | 0.77% | 53.52% | 100% | 92.99% | 96.34% | 99.37% | 100% | 0 |
| 74392 | RS Ibu dan Anak Muhammadiyah Malang | 10 | 2023 | 11-02-2023 | 92.5% | 99% | 100% | 100% | 100% | 0% | 72.5% | 100% | 100% | 0% | 100% | 92% | 0 |
| 74393 | RS Ciputra | 10 | 2023 | 11-10-2023 | 76.96% | 100% | 100% | 100% | 74.42% | 24.78% | 69.77% | 100% | 100% | 90.91% | 100% | 100% | 0 |
| 74394 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 10 | 2023 | - | 90.5% | 92% | 100% | 75.25% | 68.18% | 0% | 78.99% | 100% | 99.12% | 100% | 100% | 100% | 0 |
| 74395 | RS Umum Hermina Tangkubanprahu | 10 | 2023 | 11-10-2023 | 94.14% | 97% | 100% | 100% | 85.5% | 0.32% | 95.1% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74396 | RS Ibu dan Anak Pura Raharja | 10 | 2023 | 11-10-2023 | 92.81% | 100% | 100% | % | 95.85% | 98.96% | 100% | 100% | 88.3% | 99.32% | 100% | 100% | 0 |
| 74397 | RS Ibu dan Anak Putri Surabaya | 10 | 2023 | 11-08-2023 | 94.77% | 99% | 100% | 100% | 100% | 0% | 97.04% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74398 | RS Gigi dan Mulut Nala Husada | 10 | 2023 | 11-10-2023 | 91.16% | 94% | 98.8% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 74399 | RS Ibu dan Anak Puri Bunda | 10 | 2023 | 11-09-2023 | 77.93% | 83% | 97.57% | 100% | 64.23% | 0% | 35.29% | 100% | 95.23% | 100% | 100% | 100% | 0 |
| 74400 | RS Umum Bhayangkara Kediri | 10 | 2023 | 11-07-2023 | 90.66% | 100% | 100% | 80% | 80.27% | 0% | 84.29% | 100% | 100% | 92.39% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.