Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 74401 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 10 | 2023 | 11-10-2023 | 88.82% | 89% | 99.99% | 100% | 99.49% | 0% | 85.61% | 94.94% | 92.16% | 100% | 100% | 100% | 0 |
| 74402 | RS Daerah Ketapang | 10 | 2023 | 01-01-1970 | 89% | 92% | 95.68% | 100% | 84.12% | 0% | 76.98% | 100% | 82.03% | 69.57% | 95.74% | 100% | 0 |
| 74403 | RS Umum Murni Asih | 10 | 2023 | - | 99% | 95% | 100% | 100% | 93% | 3.57% | 94.62% | 97.5% | 93% | 0% | 100% | 99% | 0 |
| 74404 | RS Umum Daerah Bhakti Dharma Husada | 10 | 2023 | 11-08-2023 | 86.25% | 94% | 100% | % | 97.48% | 0% | 94.34% | 100% | 99.86% | 94.56% | 100% | 100% | 0 |
| 74405 | RS Ibu dan Anak Citra Keluarga | 10 | 2023 | 02-01-2024 | 85.98% | 100% | 100% | 100% | 67.81% | 0% | 98.57% | 100% | 91.57% | 70% | 100% | 98.11% | 0 |
| 74406 | RS Umum Mitra Keluarga Surabaya | 10 | 2023 | 11-10-2023 | 98.13% | 100% | 100% | 0% | 72.95% | 7.69% | 99.24% | 100% | 100% | 0% | 100% | 100% | 0 |
| 74407 | RS Manyar Medical Centre | 10 | 2023 | 11-08-2023 | 88% | 99% | 98.99% | 0% | 85.42% | 11.81% | 98.24% | 61.54% | 63.39% | 100% | 100% | 100% | 0 |
| 74408 | RS Semen Gresik | 10 | 2023 | 02-05-2024 | 100% | 100% | 100% | 100% | 96.81% | 0.88% | 63.43% | 100% | 95.25% | 90.04% | 100% | 100% | 0 |
| 74409 | RS Fathma Medika | 10 | 2023 | 11-09-2023 | 97.24% | 99% | 100% | 100% | 90.72% | 0% | 55.5% | 100% | 88% | 100% | 100% | 100% | 0 |
| 74410 | RS Ibu dan Anak Permata Dalima | 10 | 2023 | 11-08-2023 | 91% | 67% | 85% | 0% | 72.73% | 0% | 90% | 0% | 87.72% | 84.62% | 100% | 100% | 0 |
| 74411 | RS Gotong Royong | 10 | 2023 | 11-05-2023 | 100% | 100% | 100% | 100% | 64.94% | 0% | 89.7% | 100% | 91.49% | 100% | 100% | 100% | 0 |
| 74412 | RS Islam Darus Syifa | 10 | 2023 | 11-08-2023 | 87.5% | 98% | 100% | 0% | 100% | 0% | 67.71% | 100% | 100% | 88% | 100% | 100% | 0 |
| 74413 | RS Umum Persada Hospital | 10 | 2023 | 11-10-2023 | 92.59% | 97% | 100% | 0% | 74.52% | 1.94% | 70.54% | 100% | 98.39% | 51.32% | 100% | 100% | 0 |
| 74414 | RS Umum Mohammad Noer Pamekasan | 10 | 2023 | 11-09-2023 | 98.89% | 100% | 100% | 100% | 40.45% | 0% | 90.37% | 100% | 83.17% | 75.86% | 100% | 0% | 0 |
| 74415 | RS EMC Alam Sutera | 10 | 2023 | 11-09-2023 | 87.61% | 99% | 99.93% | % | 83.03% | 19.79% | 69.77% | 98.96% | 99.99% | 80% | 98.46% | 100% | 0 |
| 74416 | RS TK. IV 05.07.02 Kediri | 10 | 2023 | 11-09-2023 | 79.69% | 90% | 81.67% | 100% | 62.18% | 0% | 69.74% | 100% | 86.38% | 68.29% | 82.33% | 100% | 0 |
| 74417 | RS Ibu dan Anak Kendangsari Merr | 10 | 2023 | 11-06-2023 | 96.59% | 100% | 100% | 100% | 75.16% | 0% | 95.14% | 100% | 100% | 88.46% | 100% | 100% | 0 |
| 74418 | RS Umum Daerah Haji Provinsi Jawa Timur | 10 | 2023 | 11-08-2023 | 95.1% | 100% | 100% | 0% | 91.9% | 3.3% | 90.47% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74419 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 10 | 2023 | 11-09-2023 | 85.19% | 88% | 95.01% | 100% | 90.97% | 0% | 18.18% | 0% | 81.82% | 100% | 100% | 100% | 0 |
| 74420 | RS Bethsaida | 10 | 2023 | 11-10-2023 | 86.07% | 100% | 100% | 0% | 98.7% | 0% | 96% | 100% | 99.98% | 94% | 100% | 100% | 0 |
| 74421 | RS Petrokimia Gresik | 10 | 2023 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 89.63% | 100% | 99.85% | 85.23% | 100% | 100% | 0 |
| 74422 | RS Umum Daerah dr. Mohamad Soewandhie | 10 | 2023 | 11-08-2023 | 96% | 99% | 99.6% | 100% | 97.97% | 0% | 83.55% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74423 | RS Ibu dan Anak Mukti Husada | 10 | 2023 | 01-01-1970 | 97% | 99% | 99% | 77% | 77% | 4% | 100% | 100% | 75% | 79% | 100% | 100% | 0 |
| 74424 | RS Ibu dan Anak Esto Ebhu | 10 | 2023 | 01-10-2024 | 86.5% | 94% | 100% | 100% | 86.23% | 0% | 71.88% | 100% | 98.4% | 100% | 97.92% | 0% | 0 |
| 74425 | RS Wijaya Surabaya | 10 | 2023 | 11-10-2023 | 100% | 99% | 100% | 50% | 100% | 100% | 100% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 74426 | RS Ibu dan Anak Selaras | 10 | 2023 | 11-10-2023 | 82% | 80% | 84.77% | 100% | 89.33% | 0% | 64.79% | 99.48% | 100% | 98.5% | 100% | 95.35% | 0 |
| 74427 | RS Umum Nyai Ageng Pinatih Gresik | 10 | 2023 | - | 92.09% | 94% | 100% | 100% | 83.2% | 0% | 91.35% | 100% | 87.54% | 87.23% | 100% | 100% | 0 |
| 74428 | RS Ibu dan Anak Galeri Candra Malang | 10 | 2023 | 01-01-1970 | 84.24% | 87% | 86.67% | 86.67% | 51.54% | 1.52% | 68.14% | 100% | 91.52% | 0% | 72.13% | 100% | 0 |
| 74429 | RS Grha Husada Gresik | 10 | 2023 | 11-09-2023 | 93.57% | 95% | 100% | 0% | 95.12% | 0% | 82.53% | 100% | 93.77% | 89.9% | 100% | 100% | 0 |
| 74430 | Mayapada Hospital Surabaya | 10 | 2023 | 11-10-2023 | 83.99% | 100% | 100% | 100% | 98.27% | 4.39% | 59.4% | 100% | 94.31% | 90.48% | 92.25% | 100% | 0 |
| 74431 | RS Umum Amanah | 10 | 2023 | 11-07-2023 | 97.5% | 98% | 99.92% | 92.8% | 96.71% | 1.98% | 94.32% | 100% | 77.06% | 97.96% | 98.48% | 100% | 0 |
| 74432 | RS Umum Islam Madinah | 10 | 2023 | 11-07-2023 | 71.05% | 98% | 96.44% | 0% | 48.21% | 0% | 65.31% | 48.28% | 95.4% | 100% | 68.53% | 60% | 0 |
| 74433 | RS Umum Aisyiyah Ponorogo | 10 | 2023 | 11-09-2023 | 96.06% | 79% | 99.84% | 50% | 100% | 1.98% | 95.68% | 83.5% | 97.44% | 96.3% | 100% | 100% | 0 |
| 74434 | RS Umum Kharisma Paramedika | 10 | 2023 | 01-01-1970 | 100% | 89% | 100% | 100% | 98.74% | 0% | 72.33% | 100% | 89.28% | 100% | 100% | 100% | 0 |
| 74435 | RS Umum PKU Muhammadiyah Nanggulan | 10 | 2023 | 11-05-2023 | 92% | 95% | 100% | 0% | 100% | 0% | 90.83% | 100% | 69.28% | 74.29% | 100% | 0% | 0 |
| 74436 | RS Gigi dan Mulut UGM Prof. Soedomo | 10 | 2023 | 11-06-2023 | 100% | 100% | 100% | % | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74437 | RS Umum Satiti Prima Husada | 10 | 2023 | 11-10-2023 | 70% | 70% | 90% | 100% | 90% | 0% | 70% | 100% | 100% | 100% | 100% | 95% | 0 |
| 74438 | RS Umum Rizki Amalia | 10 | 2023 | 11-09-2023 | 99.22% | 97% | 98.67% | 0% | 71.59% | 0% | 51.44% | 100% | 88.89% | 0% | 82% | 100% | 0 |
| 74439 | RS Umum Panti Rini | 10 | 2023 | 01-01-1970 | 91.61% | 91% | 100% | 0% | 100% | 0% | 75.26% | 100% | 100% | 95.24% | 100% | 100% | 0 |
| 74440 | RS Umum Daerah Nyi Ageng Serang | 10 | 2023 | 11-10-2023 | 90.17% | 99% | 100% | 0% | 90.14% | 0% | 96.21% | 100% | 86.17% | 100% | 99.82% | 100% | 0 |
| 74441 | RS Umum Pura Raharja Medika | 10 | 2023 | 01-01-1970 | 81.5% | 97% | 100% | 0% | 100% | 0% | 91.75% | 100% | 100% | 81.13% | 100% | 100% | 0 |
| 74442 | RSPAU Dr. Suhardi Harjolukito | 10 | 2023 | 01-01-1970 | 85% | 100% | 100% | 100% | 88% | 0.69% | 93.78% | 100% | 99.9% | 98.25% | 100% | 100% | 0 |
| 74443 | RS Umum Bhayangkara Tulungagung | 10 | 2023 | 11-07-2023 | 86.03% | 95% | 97.51% | 100% | 90.27% | 0.36% | 88.34% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 74444 | RS Umum Queen Latifa | 10 | 2023 | 11-09-2023 | 97.64% | 100% | 92.6% | 100% | 76.91% | 0% | 46.15% | 94.44% | 100% | 0% | 83.75% | 100% | 0 |
| 74445 | RS Umum Mitra Paramedika | 10 | 2023 | 01-01-1970 | 100% | 100% | 100% | % | 77.78% | % | 17.65% | 100% | 0% | 0% | 100% | 0% | 0 |
| 74446 | RS Umum Daerah Panembahan Senopati | 10 | 2023 | 11-10-2023 | 98.36% | 100% | 99.65% | 38.89% | 61.5% | 3.1% | 81.65% | 91.55% | 99.86% | 100% | 97.97% | 100% | 0 |
| 74447 | RS Bethesda Yogyakarta | 10 | 2023 | 11-04-2023 | 92.59% | 94% | 99.91% | 0% | 69.74% | 3.44% | 70.66% | 100% | 98.8% | 100% | 99.12% | 100% | 0 |
| 74448 | RS At-Turots Al-Islamy | 10 | 2023 | 01-01-1970 | 76.75% | 97% | 98.12% | 0% | 46.72% | 0% | 100% | 100% | 99.09% | 0% | 98.75% | 100% | 0 |
| 74449 | RS Umum Daerah dr. Darsono | 10 | 2023 | 11-10-2023 | 86.13% | 92% | 88.08% | 100% | 87.01% | 2.31% | 85.95% | 74.19% | 84.95% | 95.24% | 100% | 90.62% | 0 |
| 74450 | RS Ibu dan Anak Fauziah | 10 | 2023 | 11-08-2023 | 87.5% | 90% | 100% | 0% | 92.52% | 0% | 91% | 100% | 99.58% | 82.35% | 91.67% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.