Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 74301 | RS Umum Daerah Berkah Pandeglang | 10 | 2023 | 11-10-2023 | 85% | 100% | 100% | 80.3% | 93.65% | 4.39% | 87.57% | 100% | 99.83% | 86.05% | 100% | 100% | 0 |
| 74302 | RS Umum Adi Husada Kapasari | 10 | 2023 | 11-10-2023 | 93.62% | 96% | 100% | 66.67% | 76.97% | 0% | 86.99% | 100% | 99.99% | 86.84% | 100% | 100% | 0 |
| 74303 | RS Ibu dan Anak Kendangsari Surabaya | 10 | 2023 | 11-07-2023 | 84.09% | 100% | 100% | 100% | 78.13% | 2.17% | 81.42% | 100% | 100% | 92.96% | 100% | 100% | 0 |
| 74304 | RS Umum Lukas | 10 | 2023 | - | 95% | 100% | 100% | 0% | 90% | 0% | 90% | 100% | 99% | 94% | 100% | 100% | 0 |
| 74305 | RS Ibu dan Anak Al Hasanah | 10 | 2023 | 11-08-2023 | 94% | 86% | 100% | 0% | 80.25% | 0% | 35.26% | 100% | 100% | 82.76% | 100% | 100% | 0 |
| 74306 | RS Ibu dan Anak Aisyiyah | 10 | 2023 | 11-09-2023 | 88.8% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 82.35% | 95% | 100% | 0% | 0 |
| 74307 | RS Ibu dan Anak Perdana Medica | 10 | 2023 | 11-07-2023 | 93.91% | 100% | 96.51% | 100% | 100% | 0% | 92.86% | 0% | 58.14% | 92.86% | 100% | 100% | 0 |
| 74308 | RS Alinda Husada | 10 | 2023 | 11-06-2023 | 86.36% | 91% | 77.14% | 100% | 82.81% | 0% | 73% | 98.44% | 96.15% | 75% | 100% | 85.94% | 0 |
| 74309 | RS Umum Daerah Syarifah Ambami Rato Ebu | 10 | 2023 | 11-08-2023 | 86% | 98% | 96.68% | 60% | 81.11% | 2.05% | 81.34% | 100% | 88.56% | 81.62% | 97.06% | 100% | 0 |
| 74310 | RS TNI AL Dr. Oepomo | 10 | 2023 | 11-06-2023 | 88.48% | 99% | 100% | 0% | 93.79% | 0% | 90.7% | 100% | 100% | 100% | 100% | 0% | 0 |
| 74311 | RS Umum Daerah Mardi Waluyo | 10 | 2023 | 11-09-2023 | 88.55% | 99% | 99.23% | 50% | 69.9% | 0% | 94.64% | 98.99% | 95% | 78.57% | 97.08% | 0% | 0 |
| 74312 | RS Umum Anna Medika Madura | 10 | 2023 | 11-10-2023 | 64.36% | 61% | 100% | 100% | 34.66% | 0% | 51.83% | 100% | 96.81% | 33.33% | 85.46% | 100% | 0 |
| 74313 | RS Umum Daerah Kota Madiun | 10 | 2023 | 11-07-2023 | 95.14% | 91% | 100% | 100% | 98.18% | 0% | 99.79% | 100% | 99.89% | 90.91% | 100% | 100% | 0 |
| 74314 | RS Umum Aulia Pandeglang | 10 | 2023 | 10-07-2024 | 100% | 100% | 100% | 97.56% | 97.95% | 5.26% | 100% | 95.65% | 100% | 91.4% | 100% | 80% | 0 |
| 74315 | RS Umum Islam Siti Aisyah | 10 | 2023 | 11-08-2023 | 95.89% | 97% | 100% | 100% | 43.9% | 0% | 73.07% | 100% | 99.67% | 60% | 100% | 100% | 0 |
| 74316 | RS Mitra Keluarga Kenjeran | 10 | 2023 | 11-10-2023 | 99.56% | 100% | 100% | 100% | 85.36% | 18.31% | 88.28% | 100% | 100% | 0% | 100% | 50% | 0 |
| 74317 | RS Umum Panti Nirmala | 10 | 2023 | 11-08-2023 | 99.71% | 100% | 99.74% | 0% | 99.67% | 0% | 62.05% | 98.48% | 99.74% | 90.41% | 99.68% | 100% | 0 |
| 74318 | RS Primasatya Husada Citra (PHC) Surabaya | 10 | 2023 | 11-08-2023 | 88.32% | 100% | 100% | 100% | 91.55% | 1.7% | 70.61% | 100% | 99.98% | 92.9% | 100% | 100% | 0 |
| 74319 | RS Mata Masyarakat Jawa Timur | 10 | 2023 | 11-10-2023 | 96.9% | 100% | 100% | % | 88.04% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 74320 | RS Ibu dan Anak Permata Ibunda | 10 | 2023 | 11-07-2023 | 85.53% | 81% | 83.33% | 61.29% | 10.03% | 0% | 100% | 0% | 100% | 95.31% | 100% | 100% | 0 |
| 74321 | RS Umum Islam Cahaya Giri Gresik | 10 | 2023 | 11-09-2023 | 100% | 100% | 100% | 66.67% | 67.7% | 1.3% | 85% | 100% | 100% | 98.33% | 100% | 100% | 0 |
| 74322 | RS Umum Karsa Husada Kota Batu | 10 | 2023 | 11-10-2023 | 53.15% | 88% | 99.96% | 0% | 98.41% | 0.31% | 93.93% | 100% | 89.93% | 91.89% | 100% | 100% | 0 |
| 74323 | RS Umum Lavalette Malang | 10 | 2023 | 11-02-2023 | 97.28% | 100% | 100% | 100% | 70.33% | 0% | 70.53% | 100% | 95.76% | 82.22% | 100% | 100% | 0 |
| 74324 | RS Umum Daerah Dr. Soedono Madiun | 10 | 2023 | 11-07-2023 | 83.76% | 100% | 100% | 75% | 98.01% | 4.55% | 85.56% | 92.77% | 89.93% | 85.71% | 100% | 100% | 0 |
| 74325 | RS Ibu Dan Anak Hikmah Sawi | 10 | 2023 | - | 90% | 90% | 100% | 100% | 96% | 0% | 86.67% | 100% | 90% | 76.92% | 100% | 0% | 0 |
| 74326 | RS Orthopedi dan Traumatologi Surabaya | 10 | 2023 | 11-10-2023 | 95.18% | 100% | 100% | % | 78.1% | 8.26% | 64.53% | 100% | 99.9% | 61.54% | 100% | 100% | 0 |
| 74327 | RS Umum Daerah Dr. Soetomo | 10 | 2023 | 11-10-2023 | 90.15% | 100% | 99.86% | 60% | 77.1% | 2.41% | 80.44% | 100% | 96.35% | 85.83% | 99.2% | 100% | 0 |
| 74328 | RS Umum Daerah Dr. Saiful Anwar | 10 | 2023 | 11-10-2023 | 96% | 92% | 99.48% | 72.73% | 67.68% | 2.36% | 75.13% | 99.1% | 99.96% | 0% | 97.91% | 100% | 0 |
| 74329 | RS Darmo | 10 | 2023 | 11-10-2023 | 87.5% | 94% | 99.51% | % | 87.42% | 2.38% | 45.38% | 81.13% | 96.28% | 83.33% | 100% | 100% | 0 |
| 74330 | RS Umar Masud | 10 | 2023 | 11-04-2023 | 86.44% | 100% | 100% | 100% | 92.5% | 0% | 86.5% | 100% | 89.06% | 82.65% | 100% | 85% | 0 |
| 74331 | RS Kartini | 10 | 2023 | 11-09-2023 | 87.5% | 83% | 86.45% | 98.81% | 86.51% | 0.58% | 81.08% | 100% | 100% | 77.01% | 100% | 100% | 0 |
| 74332 | RS Umum Tk. III Brawijaya | 10 | 2023 | 11-08-2023 | 96% | 95% | 100% | 0% | 87.2% | 0% | 91.2% | 100% | 94.4% | 88% | 100% | 100% | 0 |
| 74333 | RS SHL | 10 | 2023 | 11-09-2023 | 91.75% | 90% | 88.33% | 100% | 82.61% | 10% | 75.71% | 100% | 81.25% | 75% | 83.33% | 100% | 0 |
| 74334 | RS Surya Medika | 10 | 2023 | 11-10-2023 | 80.08% | 95% | 100% | 83.33% | 82.79% | 4.26% | 68.16% | 100% | 98.28% | 80% | 83.64% | 100% | 0 |
| 74335 | RS Ibu dan Anak Graha Medika | 10 | 2023 | 11-10-2023 | 97.5% | 96% | 100% | 90% | 75.54% | 3.06% | 84.98% | 100% | 80.45% | 100% | 100% | 100% | 0 |
| 74336 | RS Umum Santa Clara | 10 | 2023 | 11-08-2023 | 91% | 94% | 100% | 0% | 83.41% | 5.21% | 70.69% | 100% | 95.8% | 0% | 100% | 80% | 0 |
| 74337 | RS Islam Surabaya | 10 | 2023 | 11-07-2023 | 98.5% | 96% | 100% | 100% | 98.44% | 0% | 67.96% | 100% | 98.58% | 100% | 100% | 100% | 0 |
| 74338 | RS Umum Daerah Kilisuci | 10 | 2023 | 11-10-2023 | 93.74% | 100% | 100% | 100% | 100% | 0% | 98.81% | 100% | 99.69% | 100% | 100% | 100% | 0 |
| 74339 | RS Umum Royal Surabaya | 10 | 2023 | 11-08-2023 | 84.5% | 94% | 95.31% | 100% | 32.67% | 3.91% | 92.19% | 43.53% | 97.2% | 96.88% | 92.19% | 100% | 0 |
| 74340 | RS Umum Daerah Dr. Adjidarmo | 10 | 2023 | 11-06-2023 | 81.79% | 99% | 99.93% | 93.1% | 31.27% | 0% | 98.7% | 95.68% | 88.49% | 83.33% | 94.63% | 100% | 0 |
| 74341 | RS Umum Griya Husada Madiun | 10 | 2023 | 11-10-2023 | 89.01% | 98% | 100% | 0% | 68.16% | 1.16% | 73.93% | 100% | 94.93% | 100% | 100% | 100% | 0 |
| 74342 | RS Katolik Budi Rahayu | 10 | 2023 | 11-08-2023 | 88.5% | 100% | 100% | 0% | 90.47% | 0% | 58.36% | 100% | 98.38% | 84.62% | 100% | 0% | 0 |
| 74343 | RS Umum Panti Waluya Sawahan Malang | 10 | 2023 | 11-08-2023 | 93.18% | 99% | 99.4% | 100% | 92.99% | 0.64% | 90.51% | 100% | 90.57% | 60% | 99.4% | 0% | 0 |
| 74344 | RS Surabaya Medical Service | 10 | 2023 | 11-09-2023 | 90% | 100% | 99.39% | 100% | 98.45% | 0% | 80% | 100% | 81.12% | 60% | 100% | 100% | 0 |
| 74345 | RS Baptis Batu | 10 | 2023 | 11-10-2023 | 94.99% | 100% | 100% | 0% | 60.74% | 0% | 65.2% | 100% | 99.67% | 100% | 100% | 100% | 0 |
| 74346 | RS Suci Paramita | 10 | 2023 | 11-08-2023 | 88% | 100% | 100% | 100% | 90.28% | 0% | 100% | 100% | 92.22% | 100% | 88.64% | 0% | 0 |
| 74347 | RS Bhakti Rahayu | 10 | 2023 | 11-10-2023 | 96% | 99% | 100% | 100% | 74.46% | 0% | 60.34% | 100% | 94.12% | 78.38% | 94.49% | 100% | 0 |
| 74348 | RS Umum Wates Husada | 10 | 2023 | 11-07-2023 | 87.84% | 86% | 100% | 100% | 98.6% | 7% | 84.9% | 100% | 99.73% | 82.61% | 100% | 100% | 0 |
| 74349 | RS Ibu dan Anak Cempaka Putih Permata | 10 | 2023 | 11-10-2023 | 90.33% | 94% | 80% | 100% | 98.52% | 0% | 100% | 100% | 99.33% | 0% | 100% | 100% | 0 |
| 74350 | RS Ibu dan Anak Mutiara Bunda | 10 | 2023 | 01-01-1970 | 89% | 86% | 100% | 61.54% | 100% | 0% | 0% | 100% | 100% | 100% | 100% | 0% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
