Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 76251 | RS Ibu dan Anak Lombok Dua Dua Lontar | 11 | 2023 | 01-10-2024 | 91.4% | 100% | 100% | 0% | 98.31% | 0% | 90.8% | 0% | 94.74% | 90.62% | 100% | 66.67% | 0 |
| 76252 | RS Bunda | 11 | 2023 | 12-07-2023 | 91.54% | 100% | 100% | 100% | 99.45% | 0% | 71.06% | 100% | 99.75% | 89.04% | 100% | 100% | 0 |
| 76253 | RS Ibu dan Anak Lombok Dua Dua | 11 | 2023 | 12-08-2023 | 85.07% | 100% | 100% | 100% | 90.02% | 0% | 78.07% | 100% | 100% | 96.49% | 100% | 100% | 0 |
| 76254 | RS Muhammadiyah Ahmad Dahlan | 11 | 2023 | 12-07-2023 | 93.13% | 97% | 100% | 100% | 81.4% | 0% | 83.56% | 95.67% | 100% | 100% | 100% | 100% | 0 |
| 76255 | RS Umum Mohammad Noer Pamekasan | 11 | 2023 | 12-09-2023 | 96.56% | 100% | 100% | 100% | 42.48% | 0% | 87.48% | 100% | 83.08% | 79.07% | 100% | 100% | 0 |
| 76256 | RS Khusus Bedah Al Ishaqiy | 11 | 2023 | 01-01-1970 | 85.5% | 89% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76257 | RS Marinir Ewa Pangalila Gunungsari | 11 | 2023 | 12-09-2023 | 88.56% | 88% | 100% | % | 84.96% | 0% | 90.08% | 100% | 99.54% | 100% | 100% | 100% | 0 |
| 76258 | RS Umum Ratih | 11 | 2023 | 12-04-2023 | 87% | 85% | 87.5% | 100% | 88% | 0% | 86% | 100% | 98% | 87.5% | 93.75% | 85.71% | 0 |
| 76259 | RS Ibu dan Anak Kendangsari Merr | 11 | 2023 | 12-08-2023 | 96.03% | 100% | 99.98% | 100% | 84.67% | 0% | 94.31% | 100% | 98.62% | 83.33% | 100% | 100% | 0 |
| 76260 | RS National Hospital | 11 | 2023 | 12-05-2023 | 84.65% | 84% | 98.85% | 0% | 73.86% | 5.88% | 76.24% | 100% | 95.74% | 0% | 93.27% | 100% | 0 |
| 76261 | RS Ibu dan Anak Mukti Husada | 11 | 2023 | 12-09-2023 | 100% | 100% | 100% | 100% | 97.56% | 100% | 100% | 100% | 100% | 100% | 96.59% | 100% | 0 |
| 76262 | RS Soemitro Lanud Moeljono Surabaya | 11 | 2023 | 12-08-2023 | 87.5% | 83% | 93.48% | 100% | 95.74% | 0% | 25% | 100% | 95.03% | 0% | 90% | 33.33% | 0 |
| 76263 | RS Umum Adi Husada Kapasari | 11 | 2023 | 12-10-2023 | 95% | 96% | 100% | 50% | 79.91% | 0% | 83.95% | 100% | 99.98% | 89.35% | 100% | 100% | 0 |
| 76264 | RS Wijaya Surabaya | 11 | 2023 | 12-09-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 27.54% | 100% | 98.62% | 100% | 100% | 100% | 0 |
| 76265 | RS Umum Islam Surabaya Jemursari | 11 | 2023 | 12-07-2023 | 94.6% | 96% | 100% | 100% | 88.61% | 4.02% | 93.93% | 100% | 88.23% | 83.33% | 99.96% | 100% | 0 |
| 76266 | RS Jiwa Menur | 11 | 2023 | 12-08-2023 | 93.41% | 100% | 100% | % | 95% | % | 83.78% | 100% | 81.3% | 0% | 100% | 100% | 0 |
| 76267 | RS Umum Larasati Pamekasan | 11 | 2023 | 12-06-2023 | 88.55% | 100% | 100% | 100% | 95.17% | 3.03% | 84.3% | 100% | 95.19% | 75.26% | 100% | 100% | 0 |
| 76268 | RS Umum Daerah Dr. H. Slamet Martodirdjo Pamekasan | 11 | 2023 | 12-09-2023 | 99.57% | 99% | 99.98% | 92.11% | 79.12% | 0.7% | 96.83% | 100% | 100% | 100% | 99.55% | 100% | 0 |
| 76269 | RS Ibu dan Anak Nur Ummi Numbi | 11 | 2023 | 12-09-2023 | 95.83% | 97% | 100% | 100% | 95.6% | 0% | 89.58% | 100% | 93.38% | 96.94% | 100% | 100% | 0 |
| 76270 | RS Ibu dan Anak Putri Surabaya | 11 | 2023 | 12-05-2023 | 95.34% | 99% | 100% | 100% | 100% | 0% | 98.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76271 | RS Umum Daerah Bhakti Dharma Husada | 11 | 2023 | 12-07-2023 | 86.22% | 95% | 100% | % | 96.58% | 0% | 96.19% | 100% | 99.76% | 92.52% | 100% | 100% | 0 |
| 76272 | RS Umum Lirboyo | 11 | 2023 | 12-09-2023 | 77.5% | 100% | 97.06% | 100% | 79.34% | 0.79% | 67.97% | 100% | 100% | 77.78% | 88.38% | 100% | 0 |
| 76273 | RS Manyar Medical Centre | 11 | 2023 | 12-07-2023 | 87% | 99% | 97.92% | 0% | 84.13% | 10.77% | 98.15% | 55% | 65.8% | 0% | 100% | 100% | 0 |
| 76274 | RS Ibu dan Anak Citra Keluarga | 11 | 2023 | 02-01-2024 | 91.18% | 92% | 100% | 100% | 69.7% | 0% | 98.44% | 100% | 89.47% | 81.63% | 100% | 91.11% | 0 |
| 76275 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 11 | 2023 | 12-07-2023 | 95.24% | 95% | 100% | 0% | 94.21% | 0% | 94.2% | 100% | 60.05% | 82.76% | 89.91% | 100% | 0 |
| 76276 | RS Mata Undaan | 11 | 2023 | 12-08-2023 | 89.58% | 100% | 100% | % | 95.02% | 0% | 100% | 100% | 100% | 95.02% | 100% | 100% | 0 |
| 76277 | RS Universitas Airlangga | 11 | 2023 | 12-05-2023 | 100% | 100% | 100% | 100% | 74.38% | 0% | 100% | 100% | 98% | 100% | 100% | 89% | 0 |
| 76278 | RS Gigi dan Mulut Nala Husada | 11 | 2023 | 12-10-2023 | 89.27% | 98% | 98.59% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 76279 | RS Umum Daerah Haji Provinsi Jawa Timur | 11 | 2023 | 12-07-2023 | 95.05% | 96% | 100% | 0% | 89.47% | 3.03% | 91.61% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76280 | RS Ibu dan Anak Esto Ebhu | 11 | 2023 | 01-10-2024 | 88.5% | 86% | 100% | 100% | 81.36% | 0% | 57.78% | 100% | 100% | 100% | 98.52% | 100% | 0 |
| 76281 | RS Primasatya Husada Citra (PHC) Surabaya | 11 | 2023 | 12-07-2023 | 85.82% | 100% | 100% | 100% | 92.3% | 0.82% | 67.35% | 100% | 99.97% | 83.33% | 100% | 100% | 0 |
| 76282 | RS Mitra Keluarga Kenjeran | 11 | 2023 | 12-09-2023 | 99.45% | 100% | 100% | 100% | 81.01% | 15.91% | 86.62% | 100% | 100% | 0% | 100% | 100% | 0 |
| 76283 | RS Islam Darus Syifa | 11 | 2023 | 12-08-2023 | 86.5% | 100% | 100% | 100% | 41.67% | 1.01% | 55.96% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 76284 | RS Umum Anna Medika Madura | 11 | 2023 | 12-06-2023 | 63.5% | 73% | 100% | 0% | 36.81% | 0% | 36.63% | 100% | 97.64% | 33.33% | 87.41% | 0% | 0 |
| 76285 | RS Umum Daerah Mardi Waluyo | 11 | 2023 | 12-09-2023 | 88.12% | 99% | 67.19% | 100% | 74.44% | 0% | 92.99% | 99.37% | 95% | 80% | 97.08% | 0% | 0 |
| 76286 | RS Umum Al-Irsyad Surabaya | 11 | 2023 | 12-10-2023 | 89.1% | 97% | 99.88% | 0% | 96.11% | 1.92% | 82.01% | 100% | 84% | 94.81% | 100% | 100% | 0 |
| 76287 | RS Ibu dan Anak Perdana Medica | 11 | 2023 | 12-04-2023 | 95.35% | 100% | 100% | 100% | 100% | 0% | 81.82% | 0% | 83.33% | 90.91% | 100% | 100% | 0 |
| 76288 | RS TNI AL Dr. Oepomo | 11 | 2023 | 12-07-2023 | 89.13% | 99% | 100% | 0% | 94.08% | 0% | 92.45% | 0% | 100% | 100% | 100% | 0% | 0 |
| 76289 | RS Onkologi | 11 | 2023 | 12-08-2023 | 88.49% | 100% | 100% | 0% | 42.19% | 0% | 98.4% | 100% | 99.42% | 0% | 100% | 83.33% | 0 |
| 76290 | RS Umum Siloam Hospitals Surabaya | 11 | 2023 | 12-07-2023 | 97.3% | 100% | 100% | % | 77.19% | 4.62% | 68.67% | 100% | 95.32% | 100% | 100% | 100% | 0 |
| 76291 | RS Umum Daerah Waru Pamekasan | 11 | 2023 | 12-05-2023 | 81% | 89% | 100% | 100% | 0% | 0% | 71.74% | 100% | 100% | 0% | 100% | 75% | 0 |
| 76292 | RS Ibu dan Anak Aisyiyah | 11 | 2023 | 12-08-2023 | 86.35% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 95.83% | 100% | 0% | 0 |
| 76293 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 11 | 2023 | 12-06-2023 | 94.67% | 92% | 100% | 100% | 100% | 0% | 97.6% | 100% | 83.47% | 62.08% | 98.93% | 100% | 0 |
| 76294 | RS Umum Daerah Husada Prima | 11 | 2023 | 12-09-2023 | 95% | 100% | 99.94% | 100% | 85.78% | 1.56% | 93.39% | 100% | 84.21% | 96.27% | 100% | 100% | 0 |
| 76295 | RS Umum Daerah Kilisuci | 11 | 2023 | 12-09-2023 | 92.99% | 100% | 99.93% | 100% | 100% | 0% | 98.66% | 100% | 99% | 96.55% | 100% | 100% | 0 |
| 76296 | RS Umum Royal Surabaya | 11 | 2023 | 12-08-2023 | 84.5% | 94% | 96.88% | % | 30.41% | 4.86% | 98.44% | 37.31% | 97.76% | 96.88% | 92.19% | 100% | 0 |
| 76297 | RS Ibu dan Anak Nirmala Kediri | 11 | 2023 | 12-09-2023 | 99.19% | 100% | 100% | 4.59% | 92.44% | 0% | 100% | 0% | 99.86% | 100% | 100% | 0% | 0 |
| 76298 | RS Wiyung Sejahtera | 11 | 2023 | 12-08-2023 | 86.02% | 96% | 100% | 100% | 0% | 2.79% | 59.54% | 100% | 98.8% | 100% | 100% | 0% | 0 |
| 76299 | RS Islam Surabaya | 11 | 2023 | 12-08-2023 | 96.5% | 68% | 100% | 100% | 96.09% | 0% | 65.11% | 100% | 99.29% | 100% | 100% | 100% | 0 |
| 76300 | RS Ibu dan Anak Siti Aisyah Pamekasan | 11 | 2023 | 12-01-2023 | 90.91% | 100% | 100% | 86.96% | 100% | 0% | 79.07% | 100% | 90.91% | 0% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.