Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 76351 | RS Umum Amanah | 11 | 2023 | 12-10-2023 | 97.5% | 99% | 99.08% | 100% | 98.34% | 0% | 96.13% | 100% | 78.09% | 93.6% | 91.12% | 100% | 0 |
| 76352 | RS Umum Daerah Kabupaten Tangerang | 11 | 2023 | 12-06-2023 | 96.25% | 100% | 99.25% | 98.55% | 16.5% | 2.86% | 93.33% | 98.86% | 86% | 93.75% | 94.5% | 100% | 0 |
| 76353 | RS Umum Wali Songo I | 11 | 2023 | - | 96% | 95% | 97% | 80% | 92.5% | 80% | 47.5% | 100% | 92.5% | 47.5% | 97% | 98% | 0 |
| 76354 | RS EMC Alam Sutera | 11 | 2023 | 12-09-2023 | 87.22% | 100% | 100% | % | 83.91% | 17.71% | 67.66% | 100% | 99.93% | 100% | 94.29% | 100% | 0 |
| 76355 | RS Umum Dharma Husada | 11 | 2023 | - | 98.88% | 100% | 100% | 0% | 44.8% | 100% | 83.58% | 100% | 80.81% | 86.21% | 100% | 100% | 0 |
| 76356 | RS Umum Lavalette Malang | 11 | 2023 | 12-07-2023 | 94.53% | 100% | 100% | 100% | 71.04% | 0% | 62.58% | 100% | 96.04% | 84.85% | 100% | 100% | 0 |
| 76357 | RS Umum Daerah Malingping | 11 | 2023 | 01-01-1970 | 98.02% | 94% | 97.72% | 100% | 36.81% | 3.57% | 87.5% | 100% | 93.44% | 93.18% | 100% | 100% | 0 |
| 76358 | RS Ibu dan Anak Tiara | 11 | 2023 | - | 94.75% | 93% | 96.3% | 33.33% | 75.89% | % | 69.12% | 100% | 99.62% | 96.77% | 97.7% | 100% | 0 |
| 76359 | RS Ibu dan Anak Melati Children Hospital | 11 | 2023 | 12-10-2023 | 100% | 100% | 100% | 0% | 80.47% | 0% | 87.78% | 100% | 100% | 87.8% | 100% | 0% | 0 |
| 76360 | RS Petrokimia Gresik Driyorejo | 11 | 2023 | 12-06-2023 | 98.65% | 99% | 100% | 100% | 91.66% | 0% | 81.02% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76361 | RS Emma | 11 | 2023 | 12-09-2023 | 88.5% | 100% | 100% | 100% | 88% | 1.65% | 57.67% | 85.71% | 85.56% | 85% | 100% | 100% | 0 |
| 76362 | RS Umum Daerah Balaraja | 11 | 2023 | 12-08-2023 | 78.16% | 95% | 100% | 100% | 53.75% | 1.02% | 100% | 100% | 86.21% | 81% | 98.47% | 100% | 0 |
| 76363 | RS Islam Malang | 11 | 2023 | 12-07-2023 | 88.26% | 95% | 100% | 100% | 0% | 0% | 21.93% | 97.44% | 82.63% | 60% | 100% | 100% | 0 |
| 76364 | RS PKU Muhammadiyah Sekapuk | 11 | 2023 | 12-07-2023 | 96.45% | 96% | 99.72% | 100% | 96.5% | 1.4% | 100% | 90.82% | 90.62% | 88.24% | 98.51% | 100% | 0 |
| 76365 | RS Umum Daerah Berkah Pandeglang | 11 | 2023 | 12-10-2023 | 89.5% | 100% | 100% | 84.21% | 79.35% | 4.76% | 100% | 100% | 89.48% | 85.23% | 100% | 100% | 0 |
| 76366 | RS Umum Rachmi Dewi | 11 | 2023 | 12-10-2023 | 88.36% | 91% | 98.41% | 100% | 98.66% | 92.86% | 84.13% | 100% | 97.4% | 75% | 94.44% | 100% | 0 |
| 76367 | RS Ibu dan Anak Khodijah | 11 | 2023 | 12-08-2023 | 96.83% | 100% | 100% | 100% | 100% | 11.54% | 97.69% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76368 | RS Umum Keluarga Kita | 11 | 2023 | 12-02-2023 | 88.56% | 100% | 99.39% | 100% | 66.59% | 0.79% | 73.33% | 100% | 90% | 75% | 100% | 100% | 0 |
| 76369 | RS Umum dr. Etty Asharto Batu | 11 | 2023 | - | 87.5% | 88% | 100% | 90% | 80% | 2% | 60% | 100% | 96% | 95% | 100% | 100% | 0 |
| 76370 | RS Ibu dan Anak Melati Husada | 11 | 2023 | 12-10-2023 | 94.5% | 100% | 100% | 100% | 98.44% | 0% | 94.5% | 100% | 98.44% | 100% | 100% | 100% | 0 |
| 76371 | RS Umum Griya Husada Madiun | 11 | 2023 | 12-07-2023 | 95.28% | 99% | 100% | 0% | 71.01% | 1.42% | 78.2% | 100% | 94.17% | 100% | 100% | 100% | 0 |
| 76372 | RS Umum Permata Bunda | 11 | 2023 | 12-09-2023 | 86% | 88% | 100% | 100% | 93.19% | 0% | 85.71% | 0% | 87.87% | 97.51% | 100% | 100% | 0 |
| 76373 | RS Ciputra | 11 | 2023 | 12-11-2023 | 78.88% | 100% | 96.67% | 100% | 77.03% | 26.13% | 66.98% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 76374 | RS Punten | 11 | 2023 | 12-10-2023 | 96.23% | 97% | 100% | 100% | 94.79% | 0% | 60.47% | 100% | 99.64% | 52.71% | 98.81% | 100% | 0 |
| 76375 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 11 | 2023 | 12-10-2023 | 85.89% | 91% | 95.71% | 0% | 92% | 0% | 62.5% | 0% | 0% | 0% | 100% | 100% | 0 |
| 76376 | RS Ibu dan Anak Mutiara Bunda | 11 | 2023 | 12-08-2023 | 88.5% | 86% | 100% | 61.54% | 100% | 0% | 0% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76377 | RS Umar Masud | 11 | 2023 | 12-06-2023 | 100% | 100% | 100% | 100% | 92.77% | 0% | 86.77% | 100% | 89.11% | 82.86% | 100% | 85.71% | 0 |
| 76378 | RS Permata Hati | 11 | 2023 | - | 95% | 86% | 100% | 0% | 85.16% | 0% | 78.99% | 100% | 98.06% | 67.12% | 100% | 100% | 0 |
| 76379 | RS Baptis Batu | 11 | 2023 | 12-07-2023 | 94.74% | 100% | 100% | 0% | 66.73% | 0% | 66.41% | 100% | 99.83% | 100% | 100% | 100% | 0 |
| 76380 | RS Denisa | 11 | 2023 | 12-05-2023 | 92% | 93% | 100% | 100% | 88.3% | 3.33% | 94.21% | 100% | 99.55% | 91.67% | 100% | 100% | 0 |
| 76381 | RS Umum Daerah Dr. Saiful Anwar | 11 | 2023 | 12-10-2023 | 93.16% | 97% | 99.92% | 87.5% | 65.98% | 1.78% | 79.46% | 99.33% | 99.25% | 0% | 97.39% | 100% | 0 |
| 76382 | RS Tk. II Dr. Soepraoen | 11 | 2023 | 01-01-1970 | 98.18% | 100% | 100% | 100% | 100% | 100% | 89.11% | 100% | 95.86% | 86.96% | 100% | 100% | 0 |
| 76383 | RS Ibu dan Anak Bunda Sejahtera | 11 | 2023 | 12-06-2023 | 99.71% | 100% | 100% | 0% | 72.94% | 0% | 43.91% | 100% | 98.25% | 100% | 100% | 100% | 0 |
| 76384 | RS Umum Daerah Kota Madiun | 11 | 2023 | 12-07-2023 | 95.23% | 90% | 100% | 100% | 99.29% | 0% | 99.72% | 100% | 99.97% | 86.67% | 100% | 100% | 0 |
| 76385 | RS Petrokimia Gresik | 11 | 2023 | 01-01-1970 | 100% | 100% | 99.95% | 100% | 99.03% | 0% | 92.59% | 100% | 99.81% | 86.52% | 100% | 100% | 0 |
| 76386 | RS Umum Randegansari Husada | 11 | 2023 | 01-10-2024 | 95.57% | 100% | 100% | 93.33% | 86.28% | 2% | 98.26% | 100% | 91.31% | 82.02% | 100% | 100% | 0 |
| 76387 | RS Semen Gresik | 11 | 2023 | 02-05-2024 | 100% | 100% | 100% | 100% | 96.81% | 0% | 81.15% | 100% | 78.04% | 92.07% | 100% | 100% | 0 |
| 76388 | RS Muhammadiyah Gresik | 11 | 2023 | 12-07-2023 | 97.49% | 100% | 100% | 100% | 94.2% | 0% | 63.61% | 100% | 99.91% | 100% | 99.89% | 100% | 0 |
| 76389 | RS Umum Hermina Tangkubanprahu | 11 | 2023 | 12-10-2023 | 94.42% | 98% | 100% | 100% | 86.26% | 1.85% | 95.38% | 100% | 95.96% | 100% | 100% | 100% | 0 |
| 76390 | RS Umum Karsa Husada Kota Batu | 11 | 2023 | 12-10-2023 | 67.45% | 96% | 100% | 0% | 98.41% | 0% | 96.08% | 100% | 90.31% | 92.79% | 100% | 100% | 0 |
| 76391 | RS Ibu dan Anak Puri Bunda | 11 | 2023 | 12-10-2023 | 93.89% | 99% | 99.84% | 100% | 81.43% | 0% | 74.94% | 100% | 82.63% | 100% | 100% | 100% | 0 |
| 76392 | RSPAL dr. Ramelan | 11 | 2023 | 12-09-2023 | 94.33% | 100% | 100% | 0% | 56.15% | 16.7% | 76.14% | 96.86% | 99.63% | 89.47% | 100% | 100% | 0 |
| 76393 | RS Umum Daerah Dr. Soetomo | 11 | 2023 | 12-09-2023 | 89.51% | 100% | 99.89% | 100% | 79.34% | 1.78% | 81.34% | 100% | 97.51% | 91.89% | 99.57% | 100% | 0 |
| 76394 | Mayapada Hospital Surabaya | 11 | 2023 | 12-10-2023 | 82.96% | 100% | 99.84% | 25% | 96.9% | 6.67% | 61% | 100% | 93.15% | 94.74% | 99.42% | 0% | 0 |
| 76395 | RS Islam Aminah | 11 | 2023 | 01-01-1970 | 73% | 85% | 100% | 100% | 89% | 0% | 100% | 100% | 80% | 97% | 100% | 100% | 0 |
| 76396 | RS Bethsaida | 11 | 2023 | 12-08-2023 | 90.93% | 100% | 100% | 0% | 99.06% | 0% | 97% | 100% | 99.98% | 95% | 100% | 100% | 0 |
| 76397 | RSUP Dr. Sardjito | 11 | 2023 | 12-09-2023 | 96.53% | 100% | 98.63% | 100% | 73.17% | 2.54% | 94.22% | 100% | 99.53% | 88.46% | 99.92% | 96.97% | 0 |
| 76398 | RS Umum Panti Rini | 11 | 2023 | 12-08-2023 | 95.45% | 92% | 100% | 0% | 100% | 0% | 68.59% | 100% | 100% | 96.55% | 100% | 100% | 0 |
| 76399 | RS Griya Waluya | 11 | 2023 | 12-09-2023 | 80% | 100% | 100% | % | 100% | % | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 76400 | RS Umum PKU Muhammadiyah Wonosari | 11 | 2023 | 12-09-2023 | 96.5% | 97% | 100% | 100% | 98.66% | 3.85% | 95.86% | 100% | 87.73% | 100% | 100% | 85.71% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.