Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 76301 | RS Ibu dan Anak Cempaka Putih Permata | 11 | 2023 | 12-04-2023 | 92.08% | 96% | 80% | 100% | 97.86% | 0% | 85.37% | 100% | 99.24% | 0% | 100% | 100% | 0 |
| 76302 | RS Muji Rahayu | 11 | 2023 | 12-06-2023 | 95.17% | 100% | 100% | 0% | 100% | 5% | 50.59% | 100% | 98.8% | 77.03% | 100% | 100% | 0 |
| 76303 | RS Orthopedi dan Traumatologi Surabaya | 11 | 2023 | 12-08-2023 | 96.38% | 100% | 99.97% | % | 74.67% | 7.27% | 61.25% | 100% | 99.85% | 87.5% | 100% | 100% | 0 |
| 76304 | RS Umum Kusuma Hospital | 11 | 2023 | - | 96.25% | 100% | 100% | 89.23% | 85.22% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 76305 | RS Surabaya Medical Service | 11 | 2023 | 12-07-2023 | 95% | 100% | 99.48% | 100% | 97.41% | 0% | 100% | 100% | 78.91% | 66.67% | 100% | 100% | 0 |
| 76306 | RS Umum Wates Husada | 11 | 2023 | 12-07-2023 | 80.27% | 95% | 100% | 100% | 98.07% | 6.19% | 82.41% | 100% | 99.55% | 72.92% | 100% | 100% | 0 |
| 76307 | RS Umum Daerah Dr. Soedono Madiun | 11 | 2023 | 12-10-2023 | 84.64% | 100% | 100% | 75% | 97.91% | 4.55% | 86.63% | 94.47% | 91.31% | 85.71% | 100% | 100% | 0 |
| 76308 | RS Suci Paramita | 11 | 2023 | 12-05-2023 | 85% | 100% | 100% | 100% | 81.6% | 0% | 100% | 100% | 93.96% | 100% | 100% | 0% | 0 |
| 76309 | RS Kartini | 11 | 2023 | 12-10-2023 | 84.5% | 84% | 86.9% | 97.5% | 85.25% | 0.56% | 81.87% | 100% | 100% | 76% | 100% | 100% | 0 |
| 76310 | RS Universitas Brawijaya | 11 | 2023 | 01-01-1970 | 77.11% | 89% | 98.21% | 100% | 93.75% | 2.04% | 69.06% | 100% | 93.75% | 100% | 98.23% | 100% | 0 |
| 76311 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 11 | 2023 | 12-09-2023 | 88% | 100% | 100% | 0% | 96.15% | 0% | 95% | 0% | 100% | 0% | 100% | 0% | 0 |
| 76312 | RS Umum Santa Clara | 11 | 2023 | 12-09-2023 | 91.38% | 96% | 100% | 0% | 87.74% | 1.2% | 0% | 100% | 93.04% | 0% | 100% | 0% | 0 |
| 76313 | RS Ibu dan Anak Refa husada | 11 | 2023 | 12-10-2023 | 97.5% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 93.8% | 0 |
| 76314 | RS Umum Daerah Dr. Adjidarmo | 11 | 2023 | 12-07-2023 | 84.06% | 99% | 99.91% | 83.33% | 57.75% | 1.53% | 98.53% | 93.26% | 89.68% | 81.17% | 100% | 100% | 0 |
| 76315 | RS Surya Medika | 11 | 2023 | 12-09-2023 | 80.03% | 92% | 100% | 50% | 83.86% | 4.65% | 68.18% | 100% | 97.99% | 80% | 83.33% | 100% | 0 |
| 76316 | Metro Hospitals Cikupa | 11 | 2023 | 12-10-2023 | 98.4% | 97% | 100% | 100% | 100% | 0.16% | 29.58% | 100% | 98.61% | 89% | 100% | 100% | 0 |
| 76317 | RS Umum Panti Waluya Sawahan Malang | 11 | 2023 | 12-07-2023 | 94.31% | 99% | 98.95% | 0% | 88.11% | 5.45% | 91.8% | 100% | 91.62% | 65% | 98.16% | 100% | 0 |
| 76318 | RS Umum Mabarrot MWC NU | 11 | 2023 | 12-10-2023 | 90% | 89% | 100% | 50% | 67.86% | 8.11% | 76.79% | 54.55% | 95.31% | 70.83% | 100% | 100% | 0 |
| 76319 | RS Ibu dan Anak Permata Ibunda | 11 | 2023 | 12-06-2023 | 77.83% | 71% | 90% | 57.14% | 89.61% | 0% | 91.29% | 0% | 100% | 100% | 100% | 0% | 0 |
| 76320 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 11 | 2023 | 12-02-2023 | 98% | 96% | 100% | 100% | 90.48% | 100% | 92.22% | 100% | 96.04% | 92.43% | 100% | 97.06% | 0 |
| 76321 | RS St. Carolus Summarecon Serpong | 11 | 2023 | 12-08-2023 | 96.32% | 100% | 100% | 0% | 94.52% | 0% | 88.04% | 100% | 7.36% | 0% | 94.12% | 100% | 0 |
| 76322 | RS Ibu dan Anak Al Hasanah | 11 | 2023 | 12-05-2023 | 88% | 86% | 100% | 0% | 80% | 7.69% | 32.23% | 100% | 100% | 81.03% | 100% | 100% | 0 |
| 76323 | RS Umum Daerah Kota Malang | 11 | 2023 | 12-08-2023 | 85.2% | 98% | 100% | 0% | 94.4% | 0.98% | 100% | 100% | 86.53% | 100% | 100% | 100% | 0 |
| 76324 | RS Ibu dan Anak Puri | 11 | 2023 | 12-07-2023 | 87.83% | 90% | 93.33% | 100% | 98.69% | 2.7% | 91.55% | 0% | 93.66% | 95.24% | 100% | 100% | 0 |
| 76325 | RS Alinda Husada | 11 | 2023 | 12-06-2023 | 90% | 95% | 81.11% | 100% | 87.5% | 0% | 73% | 93.94% | 96.15% | 85.94% | 100% | 100% | 0 |
| 76326 | RS Umum Islam Cahaya Giri Gresik | 11 | 2023 | 12-06-2023 | 100% | 100% | 100% | 100% | 71.21% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76327 | RS Umum Persada Hospital | 11 | 2023 | 12-10-2023 | 95.35% | 97% | 100% | 0% | 77.69% | 0% | 69.92% | 100% | 93.69% | 55.59% | 100% | 100% | 0 |
| 76328 | RS Ibu dan Anak Harapan Mulia | 11 | 2023 | 12-06-2023 | 80% | 80% | 100% | 0% | 61.57% | 0% | 100% | 100% | 99.92% | 33.33% | 100% | 0% | 0 |
| 76329 | RS Umum Panti Nirmala | 11 | 2023 | 12-07-2023 | 99.43% | 100% | 99.74% | 100% | 99.68% | 0% | 55.54% | 98.54% | 99.48% | 88.21% | 100% | 100% | 0 |
| 76330 | RS Umum Aulia Pandeglang | 11 | 2023 | 10-07-2024 | 87% | 72% | 100% | 0% | 63.46% | 44.44% | 70.56% | 100% | 83.06% | 70.56% | 64.52% | 100% | 0 |
| 76331 | RS Umum Islam Siti Aisyah | 11 | 2023 | 12-10-2023 | 95.53% | 97% | 100% | 0% | 47.75% | 0% | 72.36% | 100% | 99.69% | 22.22% | 100% | 100% | 0 |
| 76332 | RS Ibu dan Anak Galeri Candra Malang | 11 | 2023 | 12-05-2023 | 83.51% | 82% | 82.22% | 100% | 50% | 0% | 64.02% | 100% | 88.4% | 95.45% | 77.24% | 100% | 0 |
| 76333 | RS Umum Murni Asih | 11 | 2023 | - | 99.5% | 93% | 100% | 100% | 73% | 0.63% | 73% | 100% | 99.5% | 0% | 100% | 96.77% | 0 |
| 76334 | RS SHL | 11 | 2023 | 12-09-2023 | 89.53% | 92% | 88.58% | 100% | 63.14% | 11.11% | 76.92% | 100% | 73.85% | 63.16% | 76% | 80% | 0 |
| 76335 | RS Ichsan Medical Center | 11 | 2023 | 12-10-2023 | 97.5% | 98% | 97.37% | 0% | 94.8% | 0% | 95.77% | 100% | 100% | 100% | 98.4% | 100% | 0 |
| 76336 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 11 | 2023 | 12-09-2023 | 89.01% | 89% | 100% | 66.67% | 99.81% | 0% | 87.4% | 95.42% | 85.81% | 99.85% | 100% | 100% | 0 |
| 76337 | RS Ibu dan Anak Muhammadiyah Malang | 11 | 2023 | 12-01-2023 | 98.5% | 100% | 100% | 100% | 100% | 0% | 76.67% | 100% | 100% | 0% | 100% | 100% | 0 |
| 76338 | RS Fathma Medika | 11 | 2023 | 12-07-2023 | 97.6% | 100% | 100% | 100% | 91.67% | 0% | 40.8% | 100% | 82.08% | 100% | 100% | 100% | 0 |
| 76339 | RS Ibu dan Anak Permata Dalima | 11 | 2023 | 12-05-2023 | 98% | 93% | 92.31% | 100% | 76.92% | 0% | 100% | 100% | 86.84% | 94.12% | 100% | 100% | 0 |
| 76340 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 11 | 2023 | 12-09-2023 | 92.37% | 95% | 98.94% | 0% | 84.48% | 0.97% | 88.12% | 72.35% | 84.17% | 58.73% | 86.08% | 100% | 0 |
| 76341 | RS Selaras | 11 | 2023 | 12-06-2023 | 99.01% | 91% | 100% | 100% | 98.44% | 0% | 100% | 100% | 93.57% | 100% | 100% | 100% | 0 |
| 76342 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 11 | 2023 | - | 90.5% | 92% | 100% | 75.25% | 68.18% | 0% | 78.99% | 100% | 99.29% | 100% | 100% | 100% | 0 |
| 76343 | RS Umum Islam Aisyiyah Malang | 11 | 2023 | 12-10-2023 | 85.54% | 100% | 98.54% | 0% | 40% | 0.44% | 60.06% | 100% | 90.25% | 100% | 99.22% | 100% | 0 |
| 76344 | RS Ibu dan Anak Husada Bunda | 11 | 2023 | 12-10-2023 | 93.5% | 87% | 96% | 100% | 100% | 0% | 77.59% | 100% | 92.55% | 100% | 100% | 84.62% | 0 |
| 76345 | RS Grha Husada Gresik | 11 | 2023 | 12-10-2023 | 90.57% | 96% | 100% | 100% | 100% | 0% | 0% | 83.33% | 93.89% | 89.9% | 100% | 100% | 0 |
| 76346 | RS Gatoel | 11 | 2023 | 12-08-2023 | 92.62% | 100% | 100% | 0% | 96.18% | 0.89% | 93.36% | 100% | 95.68% | 100% | 100% | 100% | 0 |
| 76347 | RS Qadr | 11 | 2023 | 12-04-2023 | 94.31% | 100% | 100% | 0% | 85.02% | 0% | 63.2% | 100% | 97.95% | 61.11% | 100% | 100% | 0 |
| 76348 | RS Ibu dan Anak Selaras | 11 | 2023 | 01-01-1970 | 82.5% | 83% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 76349 | RS Misi Lebak | 11 | 2023 | 12-07-2023 | 96% | 100% | 98.63% | 100% | 80.18% | 0% | 42.12% | 99.47% | 100% | 87.21% | 100% | 100% | 0 |
| 76350 | RS Islam Hasanah Muhammadiyah | 11 | 2023 | 12-06-2023 | 99.47% | 100% | 100% | 0% | 86.03% | 1.64% | 63.54% | 100% | 97.81% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.