Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 76551 | RS Umum An-Nisaa | 11 | 2023 | 12-10-2023 | 95.17% | 100% | 99.61% | 100% | 57.69% | 0% | 74% | 100% | 82.03% | 100% | 95.24% | 100% | 0 |
| 76552 | RS Umum Nur Rohmah | 11 | 2023 | 12-08-2023 | 86.57% | 100% | 99.65% | 0% | 92.37% | 1.52% | 88.98% | 100% | 91.6% | 92.25% | 100% | 0% | 0 |
| 76553 | RS Umum Daerah Tugurejo Semarang | 11 | 2023 | 12-11-2023 | 94.72% | 100% | 100% | 100% | 63.56% | 0% | 99.46% | 100% | 100% | 100% | 100% | 0% | 0 |
| 76554 | RS Umum Siti Khodijah | 11 | 2023 | 12-09-2023 | 95.82% | 96% | 100% | 100% | 97.83% | 0% | 57.82% | 100% | 92.81% | 100% | 100% | 100% | 0 |
| 76555 | RS Umum Daerah Saras Adyatma | 11 | 2023 | 12-10-2023 | 93.17% | 100% | 100% | % | 0% | 0% | 76.19% | 100% | 83.18% | 100% | 100% | 0% | 0 |
| 76556 | RS Umum Daerah Kardinah | 11 | 2023 | 12-06-2023 | 85% | 80% | 100% | 0% | 80% | 4.28% | 91.67% | 100% | 83.17% | 0% | 100% | 100% | 0 |
| 76557 | RS Ibu dan Anak Amanda | 11 | 2023 | 12-09-2023 | 85.26% | 87% | 91.79% | 100% | 82.34% | 0% | 85.96% | 84.62% | 90.12% | 100% | 94.94% | 100% | 0 |
| 76558 | RS Mata JEC-Candi Semarang | 11 | 2023 | 12-07-2023 | 91% | 100% | 100% | % | 84.03% | 4.1% | 86.96% | 0% | 0% | 99.06% | 100% | 100% | 0 |
| 76559 | RS Ibu dan Anak Bunda Semarang | 11 | 2023 | 12-10-2023 | 94.5% | 99% | 0% | 0% | 100% | 0% | 74.19% | 0% | 0% | 0% | 80% | 0% | 0 |
| 76560 | RS Umum Daerah Campurdarat | 11 | 2023 | 12-10-2023 | 69.21% | 71% | 99.5% | 100% | 60.42% | 3.33% | 93.77% | 100% | 88.4% | 79.41% | 91.44% | 100% | 0 |
| 76561 | RS Bedah Adelia | 11 | 2023 | 12-05-2023 | 93% | 100% | 100% | % | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 76562 | RS Umum Griya Mahardika Yogyakarta | 11 | 2023 | 12-01-2023 | 100% | 100% | 100% | 100% | 100% | 8.33% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76563 | RS Umum Daerah Dr. Iskak Tulungagung | 11 | 2023 | 12-08-2023 | 61.27% | 82% | 99.12% | 0% | 53.34% | 2.96% | 89.59% | 98.69% | 91.27% | 88.89% | 99.52% | 100% | 0 |
| 76564 | RS Rajawali Citra | 11 | 2023 | 12-10-2023 | 96.82% | 100% | 99.92% | 0% | 75.82% | 0% | 79.69% | 100% | 93.07% | 92.86% | 100% | 84.21% | 0 |
| 76565 | RS Ibu Anak Bunda Anisyah | 11 | 2023 | 01-01-1970 | 94.5% | 83% | 100% | 75% | 95% | 20% | 100% | 100% | 95% | 85% | 100% | 100% | 0 |
| 76566 | RS Umum BKM | 11 | 2023 | 12-09-2023 | 89.27% | 92% | 100% | 50% | 90% | 0% | 72.59% | 93.75% | 90.7% | 91.33% | 100% | 100% | 0 |
| 76567 | RS Umum Islam Ibnu Sina | 11 | 2023 | 12-09-2023 | 87.32% | 99% | 99.23% | 100% | 80.47% | 2.63% | 97% | 100% | 91.96% | 89.81% | 100% | 100% | 0 |
| 76568 | RS Pertamina Hulu Rokan | 11 | 2023 | 12-10-2023 | 87% | 100% | 100% | 0% | 99.5% | 0% | 63.64% | 0% | 0% | 93.94% | 100% | 0% | 0 |
| 76569 | RS Khusus Ibu dan Anak Haryanda | 11 | 2023 | 12-10-2023 | 93.5% | 100% | 100% | 100% | 98.11% | 0% | 88.7% | 100% | 94.49% | 100% | 100% | 100% | 0 |
| 76570 | RS Awal Bros A. Yani | 11 | 2023 | 12-07-2023 | 82.89% | 98% | 99.95% | 85.71% | 80.33% | 3.64% | 72.09% | 99.26% | 96.51% | 93.02% | 94.38% | 100% | 0 |
| 76571 | RS Ibu Anak Norfa Husada | 11 | 2023 | 12-05-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 95% | 100% | 93.33% | 100% | 100% | 100% | 0 |
| 76572 | RS Umum Daerah H. Abdurrahman Sayoeti | 11 | 2023 | 12-09-2023 | 87.92% | 89% | 93.59% | 0% | 90.79% | 0% | 92.39% | 100% | 99.44% | 100% | 100% | 100% | 0 |
| 76573 | RS Umum Daerah Lubuk Sikaping | 11 | 2023 | 12-08-2023 | 79.12% | 89% | 92.81% | 18.18% | 47.25% | 0% | 73.33% | 47.32% | 93.91% | 68.24% | 93.55% | 100% | 0 |
| 76574 | RS Umum Syafira | 11 | 2023 | 12-07-2023 | 80% | 86% | 100% | 53.85% | 97.44% | 7.19% | 75.8% | 100% | 99.48% | 100% | 100% | 100% | 0 |
| 76575 | RS Umum Awal Bros Panam | 11 | 2023 | 12-09-2023 | 85.39% | 100% | 100% | 100% | 62.51% | 5.49% | 79.38% | 100% | 100% | 95.9% | 100% | 100% | 0 |
| 76576 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 11 | 2023 | 12-07-2023 | 83.71% | 90% | 100% | 100% | 51.67% | 0% | 80.36% | 100% | 97.46% | 69.06% | 100% | 50% | 0 |
| 76577 | RS Umum Daerah Rokan Hulu | 11 | 2023 | 12-05-2023 | 71.97% | 73% | 100% | 100% | 100% | 5.38% | 98.01% | 100% | 91.96% | 100% | 100% | 100% | 0 |
| 76578 | RS Umum Daerah Lubuk Basung | 11 | 2023 | 03-07-2025 | 76% | 90% | 100% | 0% | 85.01% | 1.09% | 93.55% | 100% | 84.42% | 90.91% | 99.44% | 81.82% | 0 |
| 76579 | RS Khusus Mata Pekanbaru Eye Center | 11 | 2023 | 12-08-2023 | 92.52% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 96.09% | 100% | 100% | 100% | 0 |
| 76580 | RS Umum Daerah Dr. Muhammad Zein Painan | 11 | 2023 | 12-07-2023 | 73.54% | 75% | 100% | 83.33% | 43.74% | 0% | 83.01% | 100% | 94.08% | 99.75% | 100% | 100% | 0 |
| 76581 | RS Umum Universitas Riau | 11 | 2023 | 12-06-2023 | 90% | 96% | 100% | 0% | 100% | 13.33% | 100% | 100% | 97.52% | 100% | 100% | 0% | 0 |
| 76582 | RS Tk. IV Pekanbaru | 11 | 2023 | 12-06-2023 | 93.02% | 100% | 100% | % | 91.67% | 0% | 90.91% | 100% | 99.31% | 100% | 100% | 100% | 0 |
| 76583 | RS Umum Daerah Sungai Rumbai | 11 | 2023 | 12-09-2023 | 85.15% | 97% | 93.56% | 0% | 31.38% | 0% | 96.61% | 100% | 94.06% | 85.71% | 100% | 100% | 0 |
| 76584 | RS Umum Tandun | 11 | 2023 | 12-09-2023 | 95.56% | 100% | 100% | 0% | 7.43% | 0% | 96.02% | 100% | 45.21% | 80.56% | 100% | 50% | 0 |
| 76585 | RS Umum Daerah Petala Bumi | 11 | 2023 | 12-08-2023 | 74.5% | 86% | 99.57% | 0% | 48.69% | 0% | 89.2% | 100% | 93.02% | 0% | 100% | 100% | 0 |
| 76586 | RS Umum Daerah Arifin Achmad | 11 | 2023 | 12-08-2023 | 95.99% | 91% | 99.97% | 0% | 83.53% | 1.13% | 81.26% | 100% | 89.49% | 97.3% | 100% | 100% | 0 |
| 76587 | RS Ibu dan Anak Graha Kurnia | 11 | 2023 | 12-11-2023 | 92.5% | 100% | 100% | 100% | 92.5% | 0% | 88.46% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 76588 | RS Santa Maria Pekanbaru | 11 | 2023 | 12-08-2023 | 94.22% | 100% | 100% | 100% | 93.78% | 0% | 87.02% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76589 | RS Umum Daerah Kota Dumai | 11 | 2023 | 12-08-2023 | 81.78% | 93% | 100% | 0% | 13.28% | 3.01% | 97.88% | 94.12% | 98.37% | 70.59% | 100% | 100% | 0 |
| 76590 | RS Islam Ibnu Sina Panti Yarsi | 11 | 2023 | 12-10-2023 | 91.27% | 100% | 100% | 100% | 42.07% | 0% | 41.69% | 100% | 90.81% | 87.25% | 100% | 100% | 0 |
| 76591 | RS Umum Daerah Kabupaten Sijunjung | 11 | 2023 | 12-10-2023 | 85.78% | 82% | 88.53% | 100% | 56.2% | 0% | 88.6% | 98.53% | 90.09% | 50% | 91.23% | 93.02% | 0 |
| 76592 | RS Umum Bethesda Gunungsitoli | 11 | 2023 | 12-07-2023 | 90% | 94% | 100% | 100% | 89.55% | 1.33% | 81.27% | 100% | 100% | 77.4% | 100% | 100% | 0 |
| 76593 | RS Pertamina Dumai | 11 | 2023 | 12-10-2023 | 99.03% | 98% | 100% | 0% | 80% | 0% | 82.73% | 100% | 87.06% | 100% | 100% | 100% | 0 |
| 76594 | RS Umum Daerah Kep. Mentawai | 11 | 2023 | 12-09-2023 | 86% | 100% | 100% | 100% | 82.11% | 0% | 81.97% | 85.71% | 95.2% | 100% | 100% | 100% | 0 |
| 76595 | RS Royal Prima | 11 | 2023 | 12-09-2023 | 92.5% | 98% | 100% | 100% | 98.02% | 0% | 41.94% | 100% | 99.89% | 90% | 100% | 100% | 0 |
| 76596 | RS Umum Daerah Kabupaten Kepulauan Meranti | 11 | 2023 | 12-09-2023 | 88% | 100% | 100% | 0% | 70.64% | 1.1% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76597 | RS Ibu Anak Husada Bunda | 11 | 2023 | 12-10-2023 | 83.5% | 96% | 98.39% | 100% | 90.28% | 0% | 88.71% | 100% | 91.94% | 90.32% | 100% | 100% | 0 |
| 76598 | RS Umum Mesra | 11 | 2023 | 01-01-1970 | 71.5% | 100% | 71.43% | 100% | 87.5% | 0% | 75% | 100% | 100% | 70% | 82.86% | 100% | 0 |
| 76599 | RS Umum Melati | 11 | 2023 | 12-09-2023 | 100% | 100% | 99.71% | 100% | 91% | 100% | 92.59% | 98.3% | 100% | 100% | 100% | 50% | 0 |
| 76600 | RS Paru Sumatera Barat | 11 | 2023 | 12-09-2023 | 79% | 83% | 100% | 0% | 83.42% | 0% | 100% | 100% | 92.85% | 100% | 75.44% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.