Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 76601 | RS Umum Daerah Arosuka Solok | 11 | 2023 | 12-10-2023 | 91.63% | 98% | 100% | 0% | 70.13% | 1.23% | 66.1% | 100% | 88.46% | 0% | 100% | 100% | 0 |
| 76602 | RS Ibu dan Anak Harapan Medika | 11 | 2023 | 12-09-2023 | 96% | 90% | 100% | 100% | 90% | 11.76% | 100% | 100% | 99.84% | 100% | 100% | 100% | 0 |
| 76603 | RS Bhayangkara Tk. III Kota Pekanbaru | 11 | 2023 | 01-01-1970 | 97.71% | 96% | 100% | 100% | 100% | 0% | 89.19% | 100% | 99.36% | 93.62% | 97.06% | 100% | 0 |
| 76604 | RS Umum Daerah Muara Labuh | 11 | 2023 | 12-10-2023 | 91% | 91% | 95.12% | 25% | 95.19% | 98.57% | 100% | 100% | 94.22% | 0% | 100% | 0% | 0 |
| 76605 | RS Doa Ibunda | 11 | 2023 | 12-08-2023 | 57.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 76606 | RS Umum Daerah Mayjen H. A. Thalib | 11 | 2023 | 12-10-2023 | 77.96% | 77% | 79.63% | 100% | 77.74% | 75% | 100% | 100% | 81.1% | 80.43% | 72.42% | 0% | 0 |
| 76607 | RS Umum Daerah Kolonel Abundjani/Bangko | 11 | 2023 | 12-05-2023 | 98.12% | 100% | 95.69% | 0% | 28.62% | 0% | 95.36% | 100% | 97.4% | 0% | 100% | 100% | 0 |
| 76608 | RS Umum Indah | 11 | 2023 | 12-10-2023 | 86.21% | 100% | 100% | 85.71% | 85.71% | 2.73% | 86.84% | 100% | 89.49% | 80% | 100% | 100% | 0 |
| 76609 | RS Umum Daerah Bengkalis | 11 | 2023 | 12-07-2023 | 95.52% | 100% | 100% | 66.67% | 37.68% | 43.04% | 94.31% | 100% | 92.48% | 100% | 100% | 100% | 0 |
| 76610 | RS Mitra Medika Batang Hari | 11 | 2023 | 12-07-2023 | 72.5% | 91% | 100% | 100% | 98.43% | 1.24% | 89.73% | 100% | 95.97% | 88.71% | 97.73% | 100% | 0 |
| 76611 | RS Merangin Medical Centre | 11 | 2023 | 12-09-2023 | 93.75% | 100% | 100% | 100% | 96.67% | 4.29% | 83.33% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 76612 | RS Umum Harapan Ibunda | 11 | 2023 | - | 82% | 83% | 67.82% | 0% | 77.39% | 0% | 95.45% | 100% | 100% | 100% | 93.18% | 100% | 0 |
| 76613 | RS Umum Eka Hospital Pekanbaru | 11 | 2023 | 12-10-2023 | 95% | 100% | 100% | % | 77.98% | 17.24% | 90% | 100% | 100% | 100% | 100% | 92% | 0 |
| 76614 | RS Umum Dokter Maulana AK | 11 | 2023 | 12-10-2023 | 99.44% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 93.75% | 0% | 100% | 0 |
| 76615 | RS Umum Dr. Noesmir Baturaja | 11 | 2023 | - | 98.5% | 100% | 100% | 60% | 90% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76616 | RS Umum Daerah Kec.Mandau | 11 | 2023 | 12-09-2023 | 97% | 95% | 94.44% | 0% | 88.89% | 0% | 93.56% | 100% | 98.44% | 100% | 100% | 100% | 0 |
| 76617 | RS Umum Daerah Padang Pariaman | 11 | 2023 | 12-09-2023 | 94% | 80% | 100% | 100% | 93.33% | 0% | 100% | 100% | 99.73% | 100% | 100% | 100% | 0 |
| 76618 | RS Ibu dan Anak Athaya Medika | 11 | 2023 | 12-10-2023 | 86.5% | 100% | 100% | 82.86% | 86.5% | 3.85% | 85.63% | 100% | 90.81% | 85.71% | 100% | 83.33% | 0 |
| 76619 | RS Umum Awal Bros Ujung Batu | 11 | 2023 | 12-09-2023 | 85% | 100% | 100% | 100% | 72.42% | 5.13% | 92.45% | 100% | 98.82% | 100% | 100% | 100% | 0 |
| 76620 | RS Ibu dan Anak Amanna | 11 | 2023 | 12-08-2023 | 88.5% | 100% | 100% | 0% | 100% | 0% | 76.67% | 100% | 80.65% | 0% | 100% | 0% | 0 |
| 76621 | RS Langit Golden Medika | 11 | 2023 | 12-09-2023 | 100% | 100% | 100% | 100% | 96.59% | 3.33% | 100% | 100% | 99.17% | 100% | 100% | 100% | 0 |
| 76622 | RS Rapha Theresia | 11 | 2023 | 12-08-2023 | 91.5% | 91% | 100% | 0% | 98.35% | 0% | 74.65% | 100% | 100% | 0% | 100% | 0% | 0 |
| 76623 | RS Umum Mutia Sari | 11 | 2023 | 12-10-2023 | 97% | 98% | 100% | 100% | 100% | 0% | 93.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76624 | RS Umum Daerah dr. Achmad Darwis | 11 | 2023 | 12-02-2023 | 90.1% | 96% | 99.87% | 100% | 72.39% | 0% | 97.89% | 100% | 100% | 0% | 100% | 0% | 0 |
| 76625 | RS Umum Daerah Prof. Dr. M.A. Hanafiah | 11 | 2023 | 12-09-2023 | 88.54% | 86% | 99.31% | 71.43% | 37.75% | 0% | 100% | 100% | 91.14% | 100% | 100% | 100% | 0 |
| 76626 | RS Raudhah | 11 | 2023 | 12-07-2023 | 93.89% | 97% | 96.99% | 100% | 100% | 2.45% | 80% | 100% | 90.31% | 85% | 100% | 100% | 0 |
| 76627 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 11 | 2023 | 12-09-2023 | 92% | 95% | 94.67% | 100% | 92.97% | 19.1% | 99.07% | 100% | 99.35% | 85.71% | 94.12% | 66.67% | 0 |
| 76628 | RS Ibu dan Anak Zainab | 11 | 2023 | 12-09-2023 | 83.87% | 94% | 100% | 100% | 75.77% | 0% | 88.06% | 100% | 98.35% | 100% | 100% | 100% | 0 |
| 76629 | RS Ibu dan Anak Rezki Bunda | 11 | 2023 | 12-10-2023 | 87.04% | 100% | 100% | 0% | 93.33% | 2.78% | 94.57% | 100% | 97.2% | 97.34% | 100% | 100% | 0 |
| 76630 | RS Umum Daerah Dr. Ibnu Sutowo Baturaja | 11 | 2023 | 12-11-2023 | 93.77% | 99% | 100% | 100% | 99.62% | 0% | 100% | 100% | 98.73% | 100% | 100% | 0% | 0 |
| 76631 | RS Ibunda | 11 | 2023 | 12-09-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 83.33% | 100% | 100% | 100% | 0 |
| 76632 | RS Umum Permata Hati | 11 | 2023 | 12-08-2023 | 82% | 83% | 100% | 25% | 87.69% | 0.53% | 61.41% | 100% | 97.62% | 100% | 100% | 100% | 0 |
| 76633 | RS Umum Surya Insani | 11 | 2023 | 12-10-2023 | 97.6% | 100% | 94.05% | 100% | 79.07% | 1.25% | 99.24% | 100% | 87.66% | 85.96% | 100% | 100% | 0 |
| 76634 | RS Ibu dan Anak Annisa | 11 | 2023 | 12-07-2023 | 86% | 100% | 100% | 100% | 81.29% | 100% | 83.06% | 100% | 100% | 84.23% | 100% | 100% | 0 |
| 76635 | RS Hermina Pekanbaru | 11 | 2023 | 12-06-2023 | 87.56% | 94% | 100% | 93.33% | 98.82% | 2.3% | 99.82% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 76636 | RS Khusus Ibu dan Anak Permata Hati | 11 | 2023 | - | 99.5% | 89% | 100% | 70% | 83.71% | 21.05% | 100% | 71.43% | 94.63% | 100% | 100% | 60% | 0 |
| 76637 | RS Umum Azzahra | 11 | 2023 | 12-09-2023 | 88.5% | 100% | 100% | 100% | 96.15% | 2.86% | 86.67% | 0% | 89.29% | 100% | 100% | 100% | 0 |
| 76638 | RS Khusus Gigi dan Mulut Baiturrahmah | 11 | 2023 | - | 100% | 100% | 100% | 0% | 95.56% | 0% | 0% | 0% | 96.3% | 0% | 0% | 0% | 0 |
| 76639 | RS Ibu dan Anak Sukma Bunda | 11 | 2023 | 12-10-2023 | 80% | 89% | 100% | 94.74% | 90.7% | 0% | 90.91% | 100% | 93.8% | 86.05% | 100% | 100% | 0 |
| 76640 | RS Ibu dan Anak Andini | 11 | 2023 | 12-10-2023 | 95% | 100% | 100% | 100% | 25% | 60% | 95.48% | 90% | 0% | 96% | 100% | 0% | 0 |
| 76641 | RS Ibu dan Anak Cicik | 11 | 2023 | 12-08-2023 | 84.89% | 96% | 100% | 100% | 90.29% | 1.87% | 44.1% | 100% | 100% | 0% | 100% | 100% | 0 |
| 76642 | RS Ibu dan Anak Annisa Payakumbuh | 11 | 2023 | - | 94.32% | 100% | 100% | 100% | 86% | 0% | 76.47% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76643 | RS Umum Santa Theresia | 11 | 2023 | 12-10-2023 | 88.38% | 91% | 100% | 0% | 64.83% | 9.09% | 92.59% | 100% | 91.14% | 0% | 100% | 100% | 0 |
| 76644 | RS Umum Aisyiyah Pariaman | 11 | 2023 | 12-10-2023 | 93% | 100% | 94.29% | 85% | 83.06% | 83.33% | 76.09% | 93.1% | 96.49% | 80% | 100% | 100% | 0 |
| 76645 | RS Umum Daerah Dr. Achmad Mochtar | 11 | 2023 | - | 95% | 97% | 93.5% | 95.96% | 98.9% | 98% | 98.8% | 100% | 98.57% | 97% | 96% | 100% | 0 |
| 76646 | RS Umum Daerah Dr Sadikin Kota Pariaman | 11 | 2023 | 12-10-2023 | 0% | 0% | 100% | 0% | 65.91% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 76647 | RS Umum Daerah H. Hanafie | 11 | 2023 | 01-01-1970 | 90% | 94% | 95.77% | 100% | 100% | 4% | 100% | 100% | 85.27% | 100% | 100% | 90% | 0 |
| 76648 | RS Umum Daerah Indrasari Rengat | 11 | 2023 | 12-04-2023 | 82.5% | 88% | 100% | 100% | 87.91% | 0.65% | 99.45% | 98.28% | 90.47% | 50% | 100% | 100% | 0 |
| 76649 | RS Umum Daerah H. Abdul Manap | 11 | 2023 | 12-08-2023 | 87.96% | 97% | 98.8% | 100% | 79.28% | 0.85% | 76.53% | 100% | 94.59% | 100% | 100% | 100% | 0 |
| 76650 | RS Ibu dan Anak Citra Aguswar Medical Center | 11 | 2023 | 08-08-2025 | 99.54% | 99% | 100% | 100% | 100% | 0% | 80% | 100% | 66.06% | 95.06% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.