Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 76701 | RS Umum Daerah Ahmad Ripin | 11 | 2023 | - | 97.5% | 97% | 100% | 100% | 89.09% | 0% | 90% | 96.67% | 90.43% | 76% | 93.55% | 0% | 0 |
| 76702 | RS Umum Daerah Mohammad Natsir | 11 | 2023 | 12-05-2023 | 89% | 100% | 99.5% | 50% | 70.22% | 4.94% | 95.5% | 100% | 97.49% | 86.67% | 91.38% | 100% | 0 |
| 76703 | RS Umum Daerah Sungai Dareh | 11 | 2023 | 12-06-2023 | 63.62% | 65% | 100% | 75% | 58.53% | 0% | 95.6% | 100% | 96.16% | 80.1% | 83.33% | 100% | 0 |
| 76704 | RS Type D Perawang | 11 | 2023 | 12-10-2023 | 71.97% | 84% | 70.83% | 0% | 93.53% | 0% | 47.06% | 100% | 87.38% | 0% | 100% | 0% | 0 |
| 76705 | RS Mitra | 11 | 2023 | 01-01-1970 | 97.5% | 100% | 100% | 80% | 93.33% | 0% | 80% | 0% | 97.6% | 90% | 100% | 100% | 0 |
| 76706 | RS Umum Daerah Bangkinang | 11 | 2023 | 12-09-2023 | 99.02% | 92% | 100% | 0% | 39.94% | 0% | 90.03% | 100% | 89.9% | 62.75% | 100% | 100% | 0 |
| 76707 | RS Daerah Madani Kota Pekanbaru | 11 | 2023 | 12-10-2023 | 86.75% | 97% | 100% | 0% | 95.22% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76708 | RS Umum Amalia Medika | 11 | 2023 | 12-10-2023 | 85.48% | 100% | 100% | 94.74% | 50.98% | 1.74% | 94.91% | 100% | 99.98% | 0% | 100% | 100% | 0 |
| 76709 | RS Islam Arafah | 11 | 2023 | 12-10-2023 | 100% | 100% | 100% | 5% | 76.94% | 3.23% | 46.3% | 100% | 99.93% | 64.29% | 100% | 100% | 0 |
| 76710 | RS Umum Lancang Kuning | 11 | 2023 | 12-08-2023 | 97% | 100% | 100% | 80% | 90% | 0% | 85% | 100% | 87.27% | 80% | 100% | 100% | 0 |
| 76711 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 11 | 2023 | 12-08-2023 | 99.05% | 100% | 100% | 0% | 91.89% | 0% | 100% | 0% | 100% | 64.12% | 100% | 0% | 0 |
| 76712 | RS Umum Kasih Ibu Rengat | 11 | 2023 | 12-07-2023 | 88.26% | 94% | 96.23% | 0% | 91.59% | 0% | 88.83% | 100% | 88.36% | 83.57% | 100% | 100% | 0 |
| 76713 | RS Umum Daerah Padang Panjang | 11 | 2023 | 02-05-2026 | 87% | 79% | 75% | 86.67% | 84% | 100% | 98% | 78% | 78% | 88% | 78% | 74% | 0 |
| 76714 | RS Umum Semen Padang Hospital | 11 | 2023 | 12-08-2023 | 91.38% | 100% | 100% | 100% | 30.61% | 31.13% | 19.45% | 100% | 80.44% | 0% | 100% | 100% | 0 |
| 76715 | RS Umum Daerah Suryah Khairuddin | 11 | 2023 | 12-07-2023 | 100% | 100% | 100% | % | 53.33% | % | 40% | 66.67% | 50% | 0% | 100% | 50% | 0 |
| 76716 | RS Ibu dan Anak Safira | 11 | 2023 | - | 100% | 100% | 100% | 90.91% | 93.33% | 0% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76717 | RS Ibu dan Anak Annisa | 11 | 2023 | 12-10-2023 | 82.35% | 100% | 100% | 97.73% | 94.44% | 0% | 85.25% | 100% | 100% | 96.15% | 100% | 100% | 0 |
| 76718 | RS Tk. III 02.06.01 dr. Bratanata | 11 | 2023 | 12-09-2023 | 99.99% | 100% | 100% | 100% | 80.6% | 0% | 91.86% | 100% | 98.8% | 95.29% | 97.62% | 100% | 0 |
| 76719 | RS Jiwa dr. Yaunin | 11 | 2023 | 12-06-2023 | 95.02% | 95% | 100% | 0% | 94.22% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 76720 | RS Umum Daerah Selasih Riau | 11 | 2023 | 12-09-2023 | 62.32% | 80% | 91.5% | 100% | 82.54% | 0.79% | 94.87% | 100% | 92.05% | 86.67% | 90.7% | 100% | 0 |
| 76721 | RS Jiwa Tampan | 11 | 2023 | 12-08-2023 | 84.45% | 95% | 99.31% | 0% | 76.29% | 0% | 81.32% | 100% | 95.76% | 92.25% | 100% | 100% | 0 |
| 76722 | RS Umum Daerah KH. Daud Arif | 11 | 2023 | 12-08-2023 | 97.3% | 99% | 99.53% | 100% | 32.14% | 0.66% | 100% | 0% | 72.56% | 100% | 100% | 0% | 0 |
| 76723 | RS Bhayangkara Padang | 11 | 2023 | 12-07-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76724 | RS Khusus Mata SMEC Pekanbaru | 11 | 2023 | 01-01-1970 | 91% | 100% | 100% | % | 97.22% | 2.5% | 100% | 100% | 92.31% | 100% | 100% | 100% | 0 |
| 76725 | RS Umum Daerah Tengku Sulung | 11 | 2023 | 12-08-2023 | 94.94% | 96% | 93.6% | 100% | 96.51% | 0% | 94.37% | 100% | 93.14% | 100% | 100% | 80% | 0 |
| 76726 | RS Umum Kambang | 11 | 2023 | 12-09-2023 | 96% | 100% | 100% | 80% | 79.26% | 0% | 61.09% | 100% | 99.2% | 80% | 97.82% | 81.82% | 0 |
| 76727 | RS Umum Daerah Nurdin Hamzah | 11 | 2023 | 12-10-2023 | 77.85% | 76% | 100% | 100% | 70.72% | 1.69% | 83.31% | 95.45% | 98.2% | 0% | 100% | 91.67% | 0 |
| 76728 | RS Umum Islam Ibnu Sina | 11 | 2023 | 12-05-2023 | 90.61% | 100% | 100% | 100% | 88.26% | 0.44% | 85.25% | 100% | 88.3% | 81.82% | 100% | 100% | 0 |
| 76729 | RS Umum Hermina Padang | 11 | 2023 | 12-09-2023 | 94.78% | 94% | 99.75% | 92.31% | 88.04% | 5.88% | 99.63% | 100% | 100% | 84.4% | 100% | 100% | 0 |
| 76730 | RS Umum Pekanbaru Medical Center | 11 | 2023 | 12-10-2023 | 94.5% | 88% | 100% | 80% | 81.92% | 4.85% | 69.75% | 100% | 87.35% | 100% | 100% | 100% | 0 |
| 76731 | RS Umum Daerah Puri Husada Tembilahan | 11 | 2023 | 12-10-2023 | 98.68% | 99% | 99.59% | 8.33% | 77.61% | 7.15% | 96.98% | 98.48% | 100% | 95.6% | 99.63% | 100% | 0 |
| 76732 | RS Umum Daerah Encik Mariyam | 11 | 2023 | 12-10-2023 | 90.5% | 100% | 91.16% | 18.75% | 74.17% | 0% | 100% | 100% | 96.99% | 89.29% | 75% | 100% | 0 |
| 76733 | RS Umum Daerah Bergerak Jemaja | 11 | 2023 | 12-10-2023 | 85.5% | 91% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 66.67% | 100% | 0% | 0 |
| 76734 | RS Umum Agung | 11 | 2023 | 12-07-2023 | 81.54% | 92% | 90.08% | 0% | 70.39% | 4.14% | 76.22% | 100% | 85.02% | 74.47% | 94.74% | 100% | 0 |
| 76735 | Mayapada Hospital Kuningan | 11 | 2023 | - | 87.6% | 100% | 99.33% | 100% | 91.99% | 2.37% | 72.27% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 76736 | RS Pratama Bangka Tengah | 11 | 2023 | 12-10-2023 | 86% | 100% | 100% | 0% | 95.44% | 0% | 96.15% | 100% | 86.43% | 100% | 100% | 100% | 0 |
| 76737 | RS Umum Haji Jakarta | 11 | 2023 | 12-09-2023 | 95.79% | 100% | 100% | 80% | 51.68% | 1.68% | 100% | 82.89% | 89.19% | 40% | 99.41% | 100% | 0 |
| 76738 | RS Umum YPK Mandiri | 11 | 2023 | 12-08-2023 | 100% | 100% | 100% | 33.33% | 89.04% | 0% | 84.71% | 100% | 98.3% | 100% | 100% | 100% | 0 |
| 76739 | RS Gigi dan Mulut Univ. Prof. Moestopo | 11 | 2023 | 01-01-1970 | 100% | 100% | 100% | 0% | 85.53% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 76740 | RS Khusus Bedah Halimun | 11 | 2023 | 12-05-2023 | 100% | 100% | 100% | 0% | 97.61% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0 |
| 76741 | RS Gunung Manik | 11 | 2023 | 12-06-2023 | 97.97% | 100% | 100% | 0% | 83.29% | 0% | 95.88% | 100% | 100% | 91.43% | 100% | 100% | 0 |
| 76742 | RS Umum Jakarta | 11 | 2023 | 12-05-2023 | 94.93% | 93% | 99.36% | 0% | 86.67% | 0.68% | 73.33% | 100% | 96.5% | 100% | 87.74% | 100% | 0 |
| 76743 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 11 | 2023 | 12-08-2023 | 84.7% | 93% | 96.33% | 0% | 93.29% | 3.57% | 86.68% | 100% | 99.7% | 100% | 76.03% | 100% | 0 |
| 76744 | RS Umum Tria Dipa | 11 | 2023 | 12-09-2023 | 90% | 100% | 100% | 100% | 100% | 0% | 82.11% | 100% | 97.68% | 80% | 100% | 100% | 0 |
| 76745 | RS Umum Muhammadiyah Metro | 11 | 2023 | 12-07-2023 | 99.07% | 81% | 100% | 0% | 92.56% | 0% | 74.72% | 98.9% | 58.89% | 90.62% | 100% | 100% | 0 |
| 76746 | RS Umum Daerah Sejiran Setason | 11 | 2023 | 12-09-2023 | 82.95% | 100% | 100% | 100% | 96.55% | 100% | 100% | 100% | 85.26% | 0% | 100% | 0% | 0 |
| 76747 | RS Umum Daerah Kebayoran Lama | 11 | 2023 | 12-05-2023 | 90% | 100% | 100% | 100% | 96.79% | 0% | 100% | 100% | 98.14% | 100% | 100% | 100% | 0 |
| 76748 | RS Tk. II M. Ridwan Meuraksa | 11 | 2023 | 12-08-2023 | 100% | 100% | 100% | 100% | 85.38% | 0% | 85.85% | 100% | 97.23% | 100% | 100% | 100% | 0 |
| 76749 | RS Umum Alia Hospital | 11 | 2023 | 12-05-2023 | 85.51% | 95% | 99.89% | 93.75% | 94.35% | 5.62% | 75.24% | 100% | 99.4% | 100% | 99.53% | 100% | 0 |
| 76750 | RS Umum Santa Elisabeth Batam | 11 | 2023 | 12-09-2023 | 94.51% | 96% | 100% | 100% | 59.94% | 0.56% | 94.41% | 100% | 97.92% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.