Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 76751 | RS Umum Medistra | 11 | 2023 | 12-06-2023 | 86.94% | 100% | 99.93% | 0% | 87.3% | 13.58% | 41.06% | 98.04% | 95.76% | 100% | 100% | 100% | 0 |
| 76752 | RS Umum Daerah Drs. H. Abu Hanifah | 11 | 2023 | 12-10-2023 | 75% | 86% | 100% | 100% | 91% | 0% | 100% | 100% | 100% | 85% | 100% | 100% | 0 |
| 76753 | RS Umum Budi Kemuliaan | 11 | 2023 | 12-06-2023 | 96.57% | 99% | 100% | 93.33% | 70.31% | 3.19% | 90.97% | 100% | 90.43% | 100% | 100% | 100% | 0 |
| 76754 | RS Umum Siloam Mampang | 11 | 2023 | 12-07-2023 | 99.19% | 100% | 100% | 100% | 76.72% | 0% | 81.35% | 100% | 100% | 100% | 100% | 92.31% | 0 |
| 76755 | RS Khusus Daerah Duren Sawit | 11 | 2023 | 12-11-2023 | 70.73% | 89% | 100% | 100% | 88.43% | 3.7% | 87.41% | 100% | 94.52% | 0% | 100% | 100% | 0 |
| 76756 | RS Khusus Kanker MRCCC Siloam Semanggi | 11 | 2023 | 12-08-2023 | 93.67% | 88% | 100% | 0% | 59.77% | 1.15% | 57.43% | 100% | 100% | 74.87% | 88.81% | 96% | 0 |
| 76757 | RS Siloam Bangka | 11 | 2023 | 12-08-2023 | 90.71% | 100% | 98.11% | 20% | 51% | 1.79% | 79.82% | 98.92% | 100% | 75% | 100% | 95.24% | 0 |
| 76758 | RS Umum Budi Kemuliaan Batam | 11 | 2023 | 12-07-2023 | 98.5% | 99% | 99.39% | 100% | 80.69% | 2.49% | 92.39% | 95% | 99.95% | 21.95% | 100% | 100% | 0 |
| 76759 | RS Orthopedi Siaga Raya | 11 | 2023 | 12-05-2023 | 88.51% | 95% | 100% | % | 91.49% | 0% | 74.74% | 100% | 93.79% | 87.5% | 100% | 100% | 0 |
| 76760 | RS Umum Islam Metro | 11 | 2023 | 12-10-2023 | 98.23% | 99% | 98% | 0% | 97.98% | 0% | 98.83% | 100% | 90.94% | 91.43% | 100% | 85.71% | 0 |
| 76761 | RS Jiwa Islam Klender | 11 | 2023 | 01-01-1970 | 85.71% | 100% | 100% | % | 0% | % | 67.57% | 100% | 99.27% | 100% | 100% | 0% | 0 |
| 76762 | RS Khusus Mata Nusantara | 11 | 2023 | 12-08-2023 | 97.5% | 100% | 100% | 0% | 71.64% | 0% | 92.31% | 100% | 99.31% | 100% | 100% | 100% | 0 |
| 76763 | RS Umum Pertamina Jaya | 11 | 2023 | 12-05-2023 | 92.5% | 100% | 100% | 0% | 67.12% | 0% | 81.57% | 100% | 89.23% | 100% | 100% | 0% | 0 |
| 76764 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 11 | 2023 | 12-08-2023 | 89% | 100% | 100% | 90% | 94.56% | 3.33% | 100% | 100% | 100% | 85% | 100% | 100% | 0 |
| 76765 | RS Tk. IV Cijantung | 11 | 2023 | 12-06-2023 | 96.91% | 98% | 98.24% | 0% | 96.03% | 4.76% | 79.51% | 90.48% | 82.21% | 85.71% | 99.45% | 75% | 0 |
| 76766 | RS Ibu dan Anak JWCC Asih | 11 | 2023 | 12-10-2023 | 89% | 100% | 99% | % | 91.18% | 0% | 92.41% | 100% | 0% | 93.33% | 100% | 90% | 0 |
| 76767 | RS Bakti Timah Pangkalpinang | 11 | 2023 | 12-07-2023 | 93.12% | 98% | 99.98% | 83.33% | 83.2% | 0% | 90.09% | 100% | 84.29% | 100% | 100% | 100% | 0 |
| 76768 | RS Bedah Siloam Asri | 11 | 2023 | 12-08-2023 | 91.54% | 99% | 100% | 0% | 53.39% | 1.68% | 79.9% | 100% | 99.92% | 100% | 100% | 98% | 0 |
| 76769 | RS Islam Jakarta Pondok Kopi | 11 | 2023 | 12-03-2023 | 88.5% | 92% | 100% | 90.48% | 82.5% | 2.01% | 69.1% | 100% | 64.84% | 97.5% | 99.34% | 100% | 0 |
| 76770 | RS Primaya Bhakti Wara | 11 | 2023 | 12-10-2023 | 90.52% | 97% | 99.67% | 100% | 87.5% | 8.79% | 100% | 100% | 100% | 67.92% | 84.56% | 100% | 0 |
| 76771 | RS Umum Universitas Kristen Indonesia | 11 | 2023 | 12-08-2023 | 85.19% | 100% | 100% | 0% | 100% | 3.77% | 86.94% | 100% | 99.03% | 62.96% | 100% | 100% | 0 |
| 76772 | RS Umum dr. Abdul Radjak Salemba | 11 | 2023 | 12-09-2023 | 99.7% | 100% | 100% | 0% | 97.57% | 0% | 70.12% | 100% | 0% | 80% | 100% | 100% | 0 |
| 76773 | RS Umum Daerah Depati Hamzah | 11 | 2023 | 12-09-2023 | 98.24% | 100% | 100% | 100% | 92.86% | 0% | 100% | 98.39% | 99.71% | 100% | 100% | 0% | 0 |
| 76774 | RS Umum Pondok Indah | 11 | 2023 | 12-08-2023 | 99.18% | 100% | 100% | 0% | 80.77% | 2.45% | 80.69% | 100% | 0% | 80% | 100% | 98.84% | 0 |
| 76775 | RS EMC Pulomas | 11 | 2023 | 01-10-2024 | 90.01% | 100% | 100% | 80% | 81.48% | 0% | 84.26% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76776 | RS Ibu dan Anak Resti Mulya | 11 | 2023 | 09-07-2024 | 89.86% | 92% | 100% | 100% | 94.23% | 0% | 100% | 100% | 96.61% | 85% | 100% | 100% | 0 |
| 76777 | RS Umum Daerah Pasar Rebo | 11 | 2023 | 12-05-2023 | 89.89% | 100% | 100% | 0% | 62.86% | 4.78% | 100% | 100% | 90.08% | 89.53% | 100% | 100% | 0 |
| 76778 | RS Ibu dan Anak Muhaya | 11 | 2023 | 01-01-1970 | 92.5% | 85% | 93% | 72% | 75% | 32% | 83% | 76% | 76% | 76% | 80% | 80% | 0 |
| 76779 | RS Ketergantungan Obat | 11 | 2023 | 12-08-2023 | 91.28% | 100% | 100% | % | 91.59% | 0% | 78.8% | 100% | 99.68% | 69.57% | 100% | 100% | 0 |
| 76780 | RS Ibu dan Anak Sayyidah | 11 | 2023 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 74.55% | 100% | 100% | 100% | 100% | 94.74% | 0 |
| 76781 | RS Khusus Bedah Rawamangun | 11 | 2023 | 12-08-2023 | 98.54% | 95% | 100% | 0% | 83.94% | 0.82% | 64.12% | 100% | 96.83% | 70.42% | 100% | 100% | 0 |
| 76782 | RS Umum Daerah Tarakan | 11 | 2023 | 01-01-1970 | 89.5% | 100% | 99.8% | 0% | 87.66% | 0.62% | 91.63% | 98.55% | 100% | 85.71% | 100% | 100% | 0 |
| 76783 | RS Umum Tebet | 11 | 2023 | 12-09-2023 | 89.5% | 100% | 100% | 0% | 88% | 0% | 84.97% | 97.67% | 87.53% | 86.11% | 100% | 100% | 0 |
| 76784 | RS Ibu dan Anak Rona | 11 | 2023 | 12-08-2023 | 94.78% | 100% | 100% | 100% | 94.27% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76785 | RS Umum Setia Mitra | 11 | 2023 | 12-11-2023 | 96.1% | 100% | 100% | 100% | 92.5% | 0% | 83.62% | 100% | 89.67% | 87.5% | 100% | 100% | 0 |
| 76786 | RS Umum Premier Jatinegara | 11 | 2023 | 12-10-2023 | 93.37% | 100% | 99.33% | 0% | 54.64% | 9.2% | 57.5% | 99.36% | 86.03% | 86.67% | 98.4% | 100% | 0 |
| 76787 | RS Mata Lampung Eye Center (LEC) | 11 | 2023 | 12-06-2023 | 88.5% | 86% | 90% | 0% | 85.5% | 0.5% | 97% | 0% | 98% | 100% | 89% | 100% | 0 |
| 76788 | RS Umum Hermina Jatinegara | 11 | 2023 | 12-08-2023 | 96.84% | 98% | 100% | 100% | 75% | 0% | 91.52% | 100% | 99.02% | 97.51% | 100% | 100% | 0 |
| 76789 | RS Ibu dan Anak Dzakirah | 11 | 2023 | 12-08-2023 | 97% | 100% | 100% | 100% | 91.27% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76790 | RS Hermina Lampung | 11 | 2023 | 12-05-2023 | 88.35% | 95% | 99.17% | 100% | 85.01% | 0% | 90.65% | 100% | 96.35% | 100% | 92.86% | 100% | 0 |
| 76791 | RS Brawijaya Saharjo | 11 | 2023 | 01-01-1970 | 92.2% | 100% | 99.63% | 100% | 73% | 0% | 68.99% | 100% | 99.87% | 0% | 100% | 100% | 0 |
| 76792 | RS Umum Daerah Dabo Kabupaten Lingga | 11 | 2023 | 12-10-2023 | 65.93% | 89% | 100% | 100% | 73.26% | 0% | 100% | 91.67% | 99.73% | 0% | 100% | 0% | 0 |
| 76793 | RS Jiwa Dharmawangsa | 11 | 2023 | 12-09-2023 | 100% | 100% | 99.19% | % | 57.23% | % | 100% | 0% | 92.92% | 57.14% | 100% | 100% | 0 |
| 76794 | RSUP Persahabatan | 11 | 2023 | 12-08-2023 | 30.35% | 100% | 100% | 0% | 66.71% | 2.85% | 98.58% | 100% | 84.38% | 100% | 100% | 96% | 0 |
| 76795 | RS Umum Daerah Ahmad Yani Metro | 11 | 2023 | 12-10-2023 | 98.49% | 95% | 99.83% | 0% | 70.62% | 0% | 96.55% | 99.6% | 89.94% | 100% | 99.92% | 100% | 0 |
| 76796 | RS Umum Dharma Nugraha | 11 | 2023 | 01-01-1970 | 81.5% | 89% | 96% | 0% | 100% | 30% | 80% | 100% | 86.67% | 85% | 100% | 100% | 0 |
| 76797 | RS Umum Daerah Palmatak | 11 | 2023 | - | 100% | 100% | 100% | 83.33% | 85.71% | 4% | 84% | 100% | 100% | 85% | 100% | 84% | 0 |
| 76798 | RS Khusus Ibu Anak Bunda Jakarta | 11 | 2023 | 12-08-2023 | 96.32% | 100% | 100% | 100% | 76.11% | 1.34% | 80.73% | 100% | 99.89% | 33.33% | 100% | 98.68% | 0 |
| 76799 | RS Umum Daerah Budhi Asih | 11 | 2023 | 12-04-2023 | 87.3% | 100% | 100% | 100% | 55.28% | 0% | 85.14% | 100% | 99.96% | 84.77% | 100% | 100% | 0 |
| 76800 | RS Umum Gandaria | 11 | 2023 | 10-03-2024 | 90% | 100% | 100% | 100% | 100% | 0% | 70.13% | 100% | 97.86% | 75% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.