Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 76901 | RS Ibu dan Anak Az-Zahra Palembang | 11 | 2023 | 12-06-2023 | 100% | 99% | 100% | 100% | 95.29% | 0% | 83.54% | 100% | 94.23% | 100% | 100% | 100% | 0 |
| 76902 | RS Panti Secanti | 11 | 2023 | 12-10-2023 | 95.54% | 99% | 97.8% | 100% | 98.13% | 0% | 73.62% | 100% | 79.96% | 100% | 100% | 100% | 0 |
| 76903 | RS Candimas Medical Center | 11 | 2023 | 12-08-2023 | 93.56% | 97% | 90.13% | 71.43% | 77.98% | 1.34% | 93.75% | 100% | 99.49% | 62.5% | 97.67% | 80% | 0 |
| 76904 | RS Umum Mitra Husada | 11 | 2023 | 12-09-2023 | 64.38% | 99% | 95.62% | 80.39% | 89.19% | 14.22% | 91.94% | 90.62% | 86.44% | 56% | 91.37% | 100% | 0 |
| 76905 | RS Medika Insani | 11 | 2023 | 12-05-2023 | 100% | 94% | 100% | 100% | 66.74% | 0.95% | 24.27% | 100% | 97.6% | 100% | 100% | 100% | 0 |
| 76906 | RS Musi Medika Cendikia | 11 | 2023 | 12-10-2023 | 94.14% | 100% | 100% | 100% | 96.86% | 2.33% | 88.17% | 100% | 99.15% | 86.02% | 100% | 0% | 0 |
| 76907 | RS Umum HI. Muhammad Yusuf | 11 | 2023 | 12-09-2023 | 90% | 100% | 100% | 100% | 91.07% | 0% | 98.51% | 100% | 96.9% | 92.5% | 100% | 100% | 0 |
| 76908 | RS Maria Regina | 11 | 2023 | 12-09-2023 | 95% | 100% | 100% | 100% | 93.69% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76909 | RS Ibu dan Anak Marissa Palembang | 11 | 2023 | 12-04-2023 | 89.5% | 100% | 100% | 100% | 89.36% | 0% | 91.23% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76910 | RS Umum Daerah Hasanuddin Damrah Manna | 11 | 2023 | 12-09-2023 | 88% | 91% | 100% | 88.89% | 89.06% | 0% | 87.5% | 100% | 92.19% | 89.83% | 100% | 89.06% | 0 |
| 76911 | RS Bhayangkara Jitra Kota Bengkulu | 11 | 2023 | 12-04-2023 | 84% | 75% | 100% | 100% | 52.98% | 0% | 64.74% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76912 | RS Umum Islam Asy-Syifaa Bandar Jaya | 11 | 2023 | 12-06-2023 | 90.78% | 91% | 99.94% | 100% | 79.31% | 4.8% | 29.14% | 72.22% | 87.28% | 87.5% | 100% | 100% | 0 |
| 76913 | RS As-syifa | 11 | 2023 | 12-06-2023 | 87.53% | 100% | 100% | 93.02% | 89.32% | 3.12% | 82.24% | 100% | 98.44% | 81.82% | 100% | 100% | 0 |
| 76914 | RS Umum Daerah Kabupaten Rejang Lebong | 11 | 2023 | 12-10-2023 | 88.37% | 87% | 100% | 100% | 95.31% | 2.5% | 98.35% | 100% | 85.79% | 93.75% | 100% | 100% | 0 |
| 76915 | RS Tk. IV Bengkulu | 11 | 2023 | 12-08-2023 | 100% | 100% | 100% | 100% | 99.81% | 0% | 100% | 100% | 100% | 95.51% | 100% | 100% | 0 |
| 76916 | RS Umum Daerah Arga Makmur | 11 | 2023 | 12-08-2023 | 86.67% | 78% | 87.5% | 100% | 15.46% | 12.5% | 95.41% | 100% | 74.48% | 0% | 88.82% | 0% | 0 |
| 76917 | Charitas Hospital Arga Makmur | 11 | 2023 | 12-07-2023 | 75.41% | 75% | 100% | 0% | 100% | 0% | 100% | 100% | 85.87% | 0% | 96.77% | 100% | 0 |
| 76918 | RS Umum Daerah Lagita | 11 | 2023 | 12-01-2023 | 71.43% | 85% | 83.33% | 100% | 95.24% | 0% | 100% | 100% | 96.42% | 80% | 100% | 100% | 0 |
| 76919 | RS Ibu Anak Hidayah Ibu | 11 | 2023 | 12-10-2023 | 93.46% | 100% | 100% | 88.89% | 78.77% | 100% | 81.58% | 0% | 93.67% | 81.48% | 100% | 0% | 0 |
| 76920 | RS Umum Daerah Kaur | 11 | 2023 | 12-07-2023 | 96.34% | 92% | 91.57% | 100% | 90.23% | 0% | 91.82% | 93.88% | 92.63% | 90.2% | 90.91% | 100% | 0 |
| 76921 | RS Rafflesia Bengkulu | 11 | 2023 | 12-07-2023 | 82.86% | 78% | 98.51% | 100% | 98.3% | 0.53% | 50.14% | 100% | 91.38% | 93.75% | 100% | 100% | 0 |
| 76922 | RS Ibu dan Anak Ibunda | 11 | 2023 | 12-02-2023 | 99.04% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 76923 | RS Umum Daerah Tais Kabupaten Seluma | 11 | 2023 | 12-10-2023 | 97.62% | 100% | 97.87% | 0% | 97.59% | 28.57% | 100% | 91.49% | 87.3% | 100% | 98.21% | 93.33% | 0 |
| 76924 | RS Umum Daerah Zainal Abidin Pagar Alam | 11 | 2023 | 12-10-2023 | 91.09% | 100% | 100% | 100% | 87.27% | 0% | 100% | 100% | 88.68% | 100% | 100% | 100% | 0 |
| 76925 | RS Ibu dan Anak Mawar | 11 | 2023 | 12-11-2023 | 86% | 100% | 100% | 50% | 80.23% | 5% | 81.98% | 73.84% | 81.4% | 84.62% | 100% | 100% | 0 |
| 76926 | RS Ibu dan Anak AL-Barra | 11 | 2023 | 12-09-2023 | 85% | 94% | 100% | 87.63% | 86.54% | 4.76% | 100% | 100% | 86.67% | 80% | 100% | 0% | 0 |
| 76927 | RS Umum Daerah Lebong | 11 | 2023 | 12-09-2023 | 92.58% | 97% | 100% | 100% | 78.81% | 0% | 95.7% | 100% | 95.93% | 83.87% | 100% | 80% | 0 |
| 76928 | RS Umum Aka Medika Sribhawono | 11 | 2023 | 12-08-2023 | 100% | 100% | 100% | 100% | 94.04% | 0% | 82.12% | 100% | 87.92% | 92.5% | 100% | 95.45% | 0 |
| 76929 | RS Umum Daerah Kepahiang | 11 | 2023 | 12-07-2023 | 86.39% | 89% | 100% | 100% | 81.15% | 0% | 100% | 100% | 99.07% | 81.48% | 100% | 83.33% | 0 |
| 76930 | RS Umum Daerah Bandar Negara Husada | 11 | 2023 | 12-10-2023 | 55% | 100% | 100% | 0% | 0% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 76931 | RS Umum Daerah Sukadana | 11 | 2023 | 12-11-2023 | 74.67% | 79% | 92.73% | 0% | 46.71% | 0% | 98.67% | 100% | 98.58% | 92.59% | 77.65% | 100% | 0 |
| 76932 | RS Umum Daerah Bengkulu Tengah | 11 | 2023 | 12-09-2023 | 86.85% | 82% | 100% | 100% | 79.25% | 0% | 100% | 100% | 99.75% | 92.31% | 100% | 0% | 0 |
| 76933 | RS Umum Daerah Harapan dan Doa | 11 | 2023 | 12-08-2023 | 86.5% | 91% | 95.63% | 100% | 71.86% | 0% | 90.27% | 100% | 86.83% | 89.5% | 89.17% | 100% | 0 |
| 76934 | RS Siti Khodijah | 11 | 2023 | 12-09-2023 | 86% | 100% | 100% | 100% | 75.63% | 0% | 84% | 0% | 100% | 100% | 100% | 100% | 0 |
| 76935 | RS Jiwa Soeprapto Provinsi Bengkulu | 11 | 2023 | 12-05-2023 | 86.93% | 91% | 99.92% | 0% | 94.58% | 0% | 98.4% | 0% | 97.92% | 100% | 100% | 100% | 0 |
| 76936 | RS Umum Ummi Bengkulu | 11 | 2023 | 12-09-2023 | 93.96% | 99% | 100% | 57.58% | 45.99% | 0% | 96.95% | 100% | 100% | 57.14% | 100% | 100% | 0 |
| 76937 | RS Umum Daerah Dr. M. Yunus Bengkulu | 11 | 2023 | 12-09-2023 | 93.88% | 96% | 99.3% | 100% | 51.53% | 5.05% | 99.06% | 100% | 81.91% | 98.54% | 96.66% | 100% | 0 |
| 76938 | RS Airan Raya | 11 | 2023 | 12-05-2023 | 90.5% | 99% | 100% | 0% | 80.95% | 0.5% | 85.37% | 100% | 92.61% | 93.75% | 97.93% | 100% | 0 |
| 76939 | RS Umum Daerah Mukomuko | 11 | 2023 | 12-08-2023 | 93.07% | 83% | 100% | 100% | 89.11% | % | 93.33% | 77.55% | 91.08% | 91.11% | 100% | 0% | 0 |
| 76940 | RS Umum Handayani | 11 | 2023 | 12-06-2023 | 84.76% | 81% | 96.88% | 100% | 86.72% | 7.69% | 88.28% | 100% | 98.67% | 87.5% | 100% | 100% | 0 |
| 76941 | RS Umum Daerah Dr H Abdul Moeloek | 11 | 2023 | 12-09-2023 | 90.06% | 95% | 95.75% | 33.33% | 12.83% | 4.96% | 76.8% | 100% | 99.47% | 93.1% | 95.27% | 100% | 0 |
| 76942 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 11 | 2023 | 12-08-2023 | 92.87% | 93% | 100% | 0% | 98.94% | 0% | 100% | 100% | 96.91% | 100% | 96.57% | 100% | 0 |
| 76943 | RS Ibu dan Anak Mama | 11 | 2023 | 12-08-2023 | 80% | 80% | 100% | 100% | 93.01% | 100% | 73.33% | 100% | 98.16% | 80% | 100% | 100% | 0 |
| 76944 | RS Umum Daerah Pringsewu | 11 | 2023 | 12-09-2023 | 85.62% | 100% | 100% | 100% | 82.68% | 0.64% | 100% | 100% | 83.03% | 95.24% | 100% | 100% | 0 |
| 76945 | RS Umum Daerah May Jen HM Ryacudu | 11 | 2023 | 12-06-2023 | 85.43% | 100% | 96.26% | 100% | 92.7% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76946 | RS Umum Daerah Gandus Palembang | 11 | 2023 | 12-10-2023 | 84.26% | 100% | 100% | 0% | 100% | 0% | 61.54% | 100% | 80.56% | 0% | 100% | 100% | 0 |
| 76947 | RS Ibu dan Anak Bunda | 11 | 2023 | 12-07-2023 | 97.39% | 100% | 100% | 67.31% | 95.79% | 21.43% | 98.14% | 100% | 98% | 94.51% | 100% | 100% | 0 |
| 76948 | RS Umum Fadhilah Kota Prabumulih | 11 | 2023 | 12-03-2023 | 98.5% | 97% | 100% | 100% | 100% | 3.92% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 76949 | RS Umum Daerah Kota Prabumulih | 11 | 2023 | 12-10-2023 | 86.04% | 98% | 97.92% | 87.88% | 82.34% | 1.56% | 82.95% | 96.09% | 97.92% | 80.36% | 91% | 81.82% | 0 |
| 76950 | RS Ibu Anak Puti Bungsu | 11 | 2023 | 12-07-2023 | 96.02% | 99% | 89.19% | 0% | 97.05% | 2.5% | 93.25% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.