Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 77001 | RS Hermina OPI Jakabaring | 11 | 2023 | 12-08-2023 | 89% | 100% | 100% | 100% | 76.67% | 1.92% | 99.75% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 77002 | RS Umum Charitas Hospital Palembang | 11 | 2023 | 12-09-2023 | 86.35% | 100% | 99.87% | 100% | 73.08% | 0% | 64.36% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77003 | RS Islam Siti Khadijah | 11 | 2023 | 12-07-2023 | 91.31% | 100% | 100% | 0% | 97.67% | 0% | 98.44% | 100% | 100% | 94.44% | 100% | 100% | 0 |
| 77004 | RS Umum Daerah Sekayu | 11 | 2023 | - | 84.89% | 93% | 100% | 0% | 95.37% | 0.38% | 81.61% | 97.49% | 100% | 82.76% | 100% | 100% | 0 |
| 77005 | RS Umum Urip Sumoharjo | 11 | 2023 | 12-09-2023 | 89.18% | 100% | 100% | 0% | 94.39% | 0% | 98% | 93.75% | 98.65% | 100% | 100% | 94.29% | 0 |
| 77006 | RS Umum Daerah Pratama Makarti Jaya | 11 | 2023 | 12-09-2023 | 50% | 53% | 91.57% | 0% | 42.94% | 0% | 39.13% | 0% | 91.83% | 88.89% | 88.89% | 100% | 0 |
| 77007 | RS Umum Surya Asih | 11 | 2023 | 12-05-2023 | 94% | 98% | 96% | 100% | 82.86% | 0% | 47.48% | 100% | 87.86% | 87.21% | 85.21% | 100% | 0 |
| 77008 | RS Umum Daerah Muara Beliti | 11 | 2023 | 12-06-2023 | 87.5% | 100% | 100% | 100% | 91.43% | 0% | 87.5% | 100% | 95.65% | 86.67% | 100% | 0% | 0 |
| 77009 | RS Umum Pusri Palembang | 11 | 2023 | 12-07-2023 | 94.06% | 100% | 100% | 100% | 94.62% | 1.4% | 85.33% | 100% | 98.81% | 97.73% | 100% | 100% | 0 |
| 77010 | RS Umum Asy-Syifa Medika | 11 | 2023 | 12-09-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 52.56% | 100% | 98.6% | 90% | 100% | 0% | 0 |
| 77011 | RS Umum Daerah Sungai Lilin | 11 | 2023 | 12-06-2023 | 82% | 85% | 100% | 100% | 82.52% | 0% | 100% | 100% | 90.49% | 88.5% | 100% | 100% | 0 |
| 77012 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 11 | 2023 | 12-10-2023 | 75.11% | 79% | 99.89% | 87.5% | 80.43% | 1.84% | 91.79% | 100% | 98.5% | 94.44% | 89.78% | 100% | 0 |
| 77013 | Charitas Hospital Kenten | 11 | 2023 | 12-10-2023 | 81.78% | 66% | 89.64% | 0% | 99.66% | 0.85% | 54.13% | 100% | 97.71% | 100% | 99.29% | 100% | 0 |
| 77014 | RS Ibu dan Anak Puri Betik Hati | 11 | 2023 | 12-08-2023 | 97.02% | 99% | 99.9% | 100% | 81.4% | 0% | 91.78% | 100% | 98.83% | 100% | 100% | 100% | 0 |
| 77015 | RS Umum Wisma Rini Pringsewu | 11 | 2023 | 12-08-2023 | 81.15% | 90% | 87.27% | 33.33% | 98.92% | 0% | 69.62% | 100% | 88.61% | 45.45% | 91.77% | 100% | 0 |
| 77016 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 11 | 2023 | 01-01-1970 | 86.5% | 100% | 99.57% | 0% | 80.7% | 10% | 100% | 0% | 100% | 91.43% | 80% | 100% | 0 |
| 77017 | RS Umum Bukit Asam Medika | 11 | 2023 | 12-10-2023 | 97.73% | 98% | 97.33% | 75% | 99.1% | 0% | 90.07% | 100% | 83.18% | 100% | 98.3% | 100% | 0 |
| 77018 | RS Islam At-Taqwa Gumawang | 11 | 2023 | 12-07-2023 | 85% | 90% | 81.57% | 95.83% | 68.5% | 1.25% | 85.78% | 100% | 96.31% | 0% | 100% | 100% | 0 |
| 77019 | RS Safira Pasa | 11 | 2023 | - | 0% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 100% | 0% | 0% | 0 |
| 77020 | RS Pelabuhan Palembang | 11 | 2023 | 12-12-2023 | 88.64% | 100% | 0% | 100% | 93.89% | 0% | 65.47% | 100% | 0% | 0% | 100% | 100% | 0 |
| 77021 | RS Bhayangkara M. Hasan Palembang | 11 | 2023 | 12-07-2023 | 96% | 94% | 96.68% | 100% | 93.06% | 0.73% | 98.63% | 100% | 99.92% | 95.45% | 97.08% | 0% | 0 |
| 77022 | RS Umum Daerah Semende Darat Laut | 11 | 2023 | 12-06-2023 | 96.49% | 96% | 100% | 0% | 100% | 0% | 0% | 0% | 98.95% | 0% | 100% | 0% | 0 |
| 77023 | RS Umum Mahyuzahra | 11 | 2023 | 01-01-1970 | 86.67% | 100% | 100% | % | 100% | % | 90% | 100% | 83.33% | 100% | 100% | 100% | 0 |
| 77024 | RS Umum Haji Kamino | 11 | 2023 | 12-04-2023 | 91.89% | 100% | 100% | 100% | 87.5% | 0% | 93.75% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77025 | RS Umum Daerah Tugu Jaya | 11 | 2023 | 12-10-2023 | 89% | 100% | 100% | 0% | 96% | 0% | 95% | 100% | 95% | 96.67% | 100% | 80% | 0 |
| 77026 | Charitas Hospital Belitang | 11 | 2023 | - | 85.25% | 100% | 100% | 100% | 100% | 1.13% | 97.47% | 100% | 99.85% | 100% | 100% | 100% | 0 |
| 77027 | RS Umum YK Madira Palembang | 11 | 2023 | 01-01-1970 | 99% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77028 | RS Belleza Kedaton Bandar Lampung | 11 | 2023 | 12-09-2023 | 89.27% | 100% | 74.67% | 100% | 69.85% | 6.12% | 92% | 100% | 66.43% | 72.41% | 95.67% | 80% | 0 |
| 77029 | RS Umum Mardi Waluyo | 11 | 2023 | 12-08-2023 | 94.62% | 83% | 100% | 0% | 93.73% | 0% | 83.15% | 100% | 92.21% | 28.57% | 100% | 100% | 0 |
| 77030 | RS Ibu dan Anak Prima Qonita | 11 | 2023 | 12-10-2023 | 93.28% | 97% | 100% | 100% | 95.37% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 77031 | RS Umum Daerah Batin Mangunang | 11 | 2023 | 12-10-2023 | 86.5% | 100% | 99% | 0% | 78% | 0% | 80% | 100% | 85.3% | 93.33% | 100% | 100% | 0 |
| 77032 | RS Umum Daerah Ogan Komering Ulu Timur | 11 | 2023 | - | 89.5% | 94% | 100% | 78.46% | 77.71% | 27.63% | 81.85% | 92.23% | 78.98% | 78.5% | 100% | 100% | 0 |
| 77033 | RS Ibu dan Anak Santa Anna | 11 | 2023 | 12-10-2023 | 83.67% | 96% | 100% | 0% | 99.67% | 0% | 55.82% | 100% | 70.46% | 75% | 100% | 100% | 0 |
| 77034 | RS Griya Medika Dompet Dhuafa | 11 | 2023 | 12-10-2023 | 82% | 78% | 100% | 100% | 88.67% | 0% | 91.33% | 100% | 88.67% | 100% | 100% | 100% | 0 |
| 77035 | RS Umum Daerah Muara Dua | 11 | 2023 | 12-08-2023 | 79.35% | 87% | 94.44% | 100% | 0% | 0% | 88.02% | 100% | 100% | 81.58% | 65.23% | 100% | 0 |
| 77036 | RS Umum Penawar Medika | 11 | 2023 | 12-05-2023 | 84% | 87% | 99.59% | 0% | 93.75% | 1.16% | 85.94% | 100% | 96.09% | 96.36% | 100% | 100% | 0 |
| 77037 | RS Umum Daerah Lubai Ulu | 11 | 2023 | 12-09-2023 | 95.5% | 95% | 100% | 0% | 100% | 0% | 94.74% | 100% | 94.75% | 60% | 94.74% | 100% | 0 |
| 77038 | RS Ibu dan Anak Rika Amelia | 11 | 2023 | 12-10-2023 | 89% | 100% | 100% | 92.5% | 100% | 3% | 87% | 100% | 87% | 85% | 100% | 100% | 0 |
| 77039 | RS Ibu dan Anak Mutiara Putri | 11 | 2023 | 12-07-2023 | 97.6% | 99% | 100% | 100% | 91.26% | 0% | 90.91% | 100% | 93.07% | 87.06% | 100% | 0% | 0 |
| 77040 | RS Umum Daerah Martapura | 11 | 2023 | 12-07-2023 | 84.76% | 99% | 97.55% | 100% | 86.59% | 0% | 95.69% | 100% | 100% | 100% | 96.73% | 0% | 0 |
| 77041 | RS Jiwa Daerah Provinsi Lampung | 11 | 2023 | 12-09-2023 | 92.31% | 88% | 100% | 0% | 91.67% | 0% | 98% | 98.33% | 92% | 80% | 100% | 100% | 0 |
| 77042 | RS Umum Daerah Kabupaten Empat Lawang | 11 | 2023 | 12-10-2023 | 85.29% | 93% | 100% | 80% | 95.31% | 7.41% | 97.1% | 100% | 100% | 91.67% | 100% | 87.5% | 0 |
| 77043 | RS Hermina Palembang | 11 | 2023 | 12-08-2023 | 96% | 97% | 100% | 100% | 83.33% | 0% | 86.67% | 100% | 100% | 87.05% | 100% | 100% | 0 |
| 77044 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 11 | 2023 | 12-03-2023 | 84% | 92% | 100% | 75% | 62.79% | 2.38% | 90% | 100% | 96.75% | 94.12% | 100% | 100% | 0 |
| 77045 | RS Umum Full Bethesda | 11 | 2023 | 12-08-2023 | 90.5% | 86% | 100% | 100% | 74.33% | 0% | 100% | 100% | 100% | 84.62% | 100% | 80% | 0 |
| 77046 | RS Umum Kasih Insani | 11 | 2023 | 12-04-2023 | 93.5% | 87% | 100% | 0% | 100% | 0% | 77.78% | 86.67% | 100% | 0% | 0% | 0% | 0 |
| 77047 | RS AL Dr. Komang Makes Belawan | 11 | 2023 | 12-09-2023 | 95% | 91% | 100% | 0% | 90.62% | 0% | 100% | 100% | 99.48% | 100% | 100% | 0% | 0 |
| 77048 | RS Jiwa Bina Karsa Tuntungan | 11 | 2023 | 12-05-2023 | 95.83% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77049 | RS Umum Ummi Langsa | 11 | 2023 | - | 89.5% | 91% | 90.3% | 100% | 90.62% | 0% | 91.89% | 100% | 96% | 83.33% | 86.57% | 85.71% | 0 |
| 77050 | RS Umum Daerah Sabang | 11 | 2023 | - | 85.5% | 93% | 95.1% | 0% | 90.64% | 0% | 87.84% | 100% | 91.64% | 81.4% | 97.5% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.