Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 77101 | RS Tiga Bersaudara | 11 | 2023 | 12-09-2023 | 97.5% | 98% | 97.5% | 95% | 97.5% | 95% | 100% | 98% | 100% | 100% | 97.5% | 100% | 0 |
| 77102 | RS Umum Daerah Aek Kanopan | 11 | 2023 | 12-08-2023 | 87.27% | 92% | 90% | 75% | 82.86% | 0% | 96% | 95.45% | 90.78% | 85.71% | 85.71% | 80% | 0 |
| 77103 | RS Mata Siantar | 11 | 2023 | 01-01-1970 | 50% | 100% | 50% | 0% | 100% | 30% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 77104 | RS Umum Daerah Kota Pinang | 11 | 2023 | 12-10-2023 | 84% | 85% | 96.97% | 91.67% | 96.59% | 0% | 93.09% | 87.1% | 86.67% | 96.31% | 90.91% | 87.5% | 0 |
| 77105 | RS Jiwa Aceh | 11 | 2023 | 12-10-2023 | 94.85% | 100% | 100% | % | 95.31% | % | 100% | 100% | 100% | 74% | 66.67% | 0% | 0 |
| 77106 | RS Rasyida Siantar | 11 | 2023 | - | 91.5% | 100% | 100% | 0% | 97.5% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77107 | RS Efarina Etaham Pematang Siantar | 11 | 2023 | 12-04-2023 | 99.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 77108 | RS Umum Daerah Muyang Kute Redelong Bener Meriah | 11 | 2023 | 12-10-2023 | 89% | 89% | 96.67% | 0% | 64.51% | 0% | 96.81% | 94.39% | 76.65% | 100% | 86.96% | 100% | 0 |
| 77109 | RS Umum Delima Medan | 11 | 2023 | 12-06-2023 | 90.18% | 96% | 93.24% | 100% | 89.83% | 17.5% | 74.79% | 100% | 87.23% | 75% | 100% | 100% | 0 |
| 77110 | RS Umum Daerah Dr. H. Kumpulan Pane | 11 | 2023 | 12-09-2023 | 86.86% | 64% | 100% | 75% | 98.89% | 0% | 99.79% | 100% | 97.66% | 87.27% | 100% | 100% | 0 |
| 77111 | RS Sapta Medika | 11 | 2023 | 12-09-2023 | 60% | 80% | 100% | 98.33% | 76.68% | 9.09% | 81.76% | 100% | 85.79% | 97.05% | 96.57% | 100% | 0 |
| 77112 | RS Umum Daerah Teuku Umar Kabupaten Aceh Jaya | 11 | 2023 | 01-01-1970 | 79.59% | 85% | 80.11% | 80% | 26% | 17.09% | 91.98% | 90.91% | 86.92% | 100% | 84.38% | 80% | 0 |
| 77113 | RS Grandmed | 11 | 2023 | 12-08-2023 | 99.5% | 100% | 97.76% | 83.33% | 92.27% | 4.05% | 95.76% | 93.85% | 100% | 84.82% | 96.42% | 84.62% | 0 |
| 77114 | RS Umum Sri Pamela | 11 | 2023 | 12-07-2023 | 89.57% | 99% | 100% | 100% | 70% | 0% | 85.32% | 100% | 86.94% | 86% | 100% | 100% | 0 |
| 77115 | RS Bhayangkara Tk.III Kota Tebing Tinggi | 11 | 2023 | 12-07-2023 | 90% | 91% | 100% | 100% | 0% | 0% | 89.03% | 100% | 92% | 90% | 100% | 78.57% | 0 |
| 77116 | RS Jiwa Bina Karsa Medan | 11 | 2023 | 12-04-2023 | 100% | 93% | 100% | 0% | 100% | 0% | 95% | 100% | 99.49% | 97.44% | 100% | 93.33% | 0 |
| 77117 | RS Umum Harapan Bunda Banda Aceh | 11 | 2023 | 12-07-2023 | 85.43% | 96% | 76.47% | 100% | 80.21% | 3.54% | 51.88% | 100% | 86.11% | 81.25% | 92.6% | 100% | 0 |
| 77118 | RS Umum Permata Madina Sibuhuan | 11 | 2023 | 01-01-1970 | 90% | 80% | 95% | 100% | 75% | 14.71% | 63.31% | 100% | 100% | 75% | 79.14% | 100% | 0 |
| 77119 | RS Tk. IV 01.07.01 | 11 | 2023 | 12-08-2023 | 87.56% | 89% | 96.33% | 0% | 71.51% | 4.39% | 87.2% | 100% | 91.58% | 94.32% | 94.44% | 100% | 0 |
| 77120 | RS Umum Daerah Pidie Jaya | 11 | 2023 | - | 91% | 100% | 100% | 100% | 78.01% | 0% | 83.33% | 100% | 100% | 89.2% | 99.58% | 100% | 0 |
| 77121 | RS Umum Daerah Dr. Djasamen Saragih | 11 | 2023 | 12-09-2023 | 71.91% | 69% | 100% | 100% | 58.65% | 45.16% | 98.84% | 100% | 94.39% | 100% | 100% | 0% | 0 |
| 77122 | RS Umum Hadi Husada | 11 | 2023 | 12-10-2023 | 84% | 94% | 100% | 66.67% | 81.45% | 8.33% | 80.49% | 100% | 92.95% | 82.14% | 100% | 100% | 0 |
| 77123 | RS Umum Daerah Dr. Tengku Mansyur | 11 | 2023 | 12-02-2023 | 90.12% | 86% | 100% | 84.85% | 85.82% | 35.63% | 90% | 100% | 95% | 90% | 100% | 85.06% | 0 |
| 77124 | RS Umum Harapan | 11 | 2023 | 12-09-2023 | 84.29% | 97% | 100% | 80% | 35.76% | 0.81% | 59.04% | 91.93% | 96.5% | 85% | 100% | 100% | 0 |
| 77125 | RS Metta Medika II | 11 | 2023 | 12-07-2023 | 95.14% | 100% | 100% | 88.24% | 94.27% | 1.83% | 93.46% | 100% | 100% | 96.08% | 100% | 93.26% | 0 |
| 77126 | RS Umum Daerah Dr. Zainoel Abidin | 11 | 2023 | - | 90.42% | 92% | 96.81% | 30.43% | 86.49% | 2.1% | 89.68% | 94.1% | 90.28% | 95.56% | 86.81% | 100% | 0 |
| 77127 | RS Umum Tiara Kasih Sejati | 11 | 2023 | 12-09-2023 | 84.5% | 85% | 100% | 93.33% | 100% | 0% | 98% | 83.33% | 100% | 88.89% | 83.33% | 0% | 0 |
| 77128 | RS Umum Vita Insani | 11 | 2023 | 12-07-2023 | 86.6% | 100% | 100% | 68.57% | 47.34% | 1.77% | 86.51% | 100% | 85.6% | 87.78% | 100% | 100% | 0 |
| 77129 | RS Umum Daerah Dr. FL Tobing Sibolga | 11 | 2023 | 12-08-2023 | 95.67% | 96% | 90.79% | 0% | 80.58% | 0% | 100% | 100% | 100% | 85.71% | 100% | 0% | 0 |
| 77130 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 11 | 2023 | 01-01-1970 | 82.79% | 86% | 99.03% | 50% | 94.18% | 6.78% | 93.58% | 100% | 97.99% | 0% | 100% | 100% | 0 |
| 77131 | RS Ibu dan Anak Azalia | 11 | 2023 | 12-06-2023 | 100% | 100% | 93.33% | 100% | 97.75% | 0% | 100% | 87.5% | 100% | 100% | 100% | 100% | 0 |
| 77132 | RS Pratama Kabupaten Nias Utara | 11 | 2023 | 12-10-2023 | 100% | 83% | 100% | % | 100% | % | 100% | 0% | 100% | 0% | 0% | 100% | 0 |
| 77133 | RS Umum Horas Insani | 11 | 2023 | 12-09-2023 | 87.18% | 100% | 80.45% | 0% | 47.4% | 6.1% | 94.48% | 100% | 92% | 81.08% | 100% | 100% | 0 |
| 77134 | RS Ibu dan Anak Stella Maris | 11 | 2023 | 12-10-2023 | 91.96% | 72% | 100% | 100% | 100% | 0.47% | 98.52% | 92.31% | 100% | 94.91% | 100% | 0% | 0 |
| 77135 | RS Tk. II Iskandar Muda Banda Aceh | 11 | 2023 | 12-09-2023 | 85% | 87% | 97.7% | 90.48% | 86.71% | 1.13% | 88.55% | 100% | 98.56% | 80% | 82.32% | 86.67% | 0 |
| 77136 | RS SUFINA AZIZ | 11 | 2023 | 12-07-2023 | 93.06% | 98% | 100% | 83.33% | 91.11% | 3.64% | 78.08% | 100% | 98.42% | 96.55% | 100% | 83.33% | 0 |
| 77137 | RS Umum Metta Medika | 11 | 2023 | 12-07-2023 | 96.52% | 100% | 100% | 88.24% | 90.5% | 1.85% | 90.82% | 100% | 100% | 98.59% | 100% | 95.65% | 0 |
| 77138 | RS Umum Mahkota Bidadari | 11 | 2023 | 12-08-2023 | 98.33% | 100% | 96.95% | 100% | 96.33% | 0% | 98.5% | 100% | 88.5% | 96.67% | 100% | 100% | 0 |
| 77139 | RS Bangkatan PTPN II | 11 | 2023 | 12-08-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 77140 | RS Umum Eshmun | 11 | 2023 | 12-10-2023 | 91% | 96% | 100% | 100% | 89.78% | 3.75% | 55.7% | 100% | 92.14% | 82.35% | 100% | 100% | 0 |
| 77141 | RS Bhayangkara Banda Aceh | 11 | 2023 | 12-08-2023 | 89% | 97% | 83.91% | 100% | 80.84% | 6.67% | 80.29% | 100% | 76.8% | 77.94% | 81.13% | 80% | 0 |
| 77142 | RS Umum Deli | 11 | 2023 | 12-07-2023 | 96.54% | 98% | 90% | 0% | 89.34% | 7.14% | 82.28% | 100% | 97.15% | 0% | 100% | 0% | 0 |
| 77143 | RS Umum Putri Bidadari | 11 | 2023 | 12-02-2023 | 90.97% | 100% | 100% | 22.44% | 77.56% | 1.95% | 92.18% | 100% | 97.79% | 81.82% | 97.52% | 100% | 0 |
| 77144 | RS Umum Daerah dr. Zubir Mahmud | 11 | 2023 | 12-10-2023 | 90.35% | 100% | 93.47% | 100% | 92.59% | 3.67% | 93.15% | 100% | 100% | 0% | 97.66% | 0% | 0 |
| 77145 | RS Ibu dan Anak Cempaka Az Zahra Banda Aceh | 11 | 2023 | 12-09-2023 | 80% | 95% | 97.32% | 100% | 79.33% | 3.8% | 79.2% | 100% | 81.69% | 90% | 92.75% | 100% | 0 |
| 77146 | RS Umum Royal Prima Marelan | 11 | 2023 | 12-07-2023 | 99.34% | 99% | 94.29% | 100% | 100% | 0% | 99.17% | 100% | 100% | 99.34% | 98.67% | 100% | 0 |
| 77147 | RS Umum Imelda Pekerja Indonesia | 11 | 2023 | 12-02-2023 | 84.68% | 86% | 95.31% | 87.1% | 86.22% | 1.25% | 80% | 89.24% | 89.71% | 84.62% | 91.3% | 86.67% | 0 |
| 77148 | RS Umum Delia | 11 | 2023 | 12-09-2023 | 89% | 85% | 100% | 0% | 89.29% | 0% | 88.75% | 100% | 100% | 75% | 100% | 100% | 0 |
| 77149 | RS Umum Daerah Teungku Peukan | 11 | 2023 | 12-08-2023 | 68% | 90% | 96.62% | 83.33% | 63.26% | 4.71% | 94.22% | 97.33% | 100% | 100% | 100% | 100% | 0 |
| 77150 | RS Umum Artha Medica | 11 | 2023 | 12-09-2023 | 82.84% | 84% | 100% | 82.84% | 81.28% | 4.65% | 81.68% | 100% | 100% | 93.06% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.