Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 77051 | RS Tk. IV 01.07.02 Binjai | 11 | 2023 | 12-04-2023 | 96% | 100% | 100% | 100% | 100% | 0% | 63.1% | 100% | 100% | 80.77% | 100% | 100% | 0 |
| 77052 | RS Umum Hermina Medan | 11 | 2023 | 12-09-2023 | 97.77% | 99% | 99.96% | 59.26% | 49.46% | 3.42% | 85% | 100% | 100% | 100% | 98.12% | 100% | 0 |
| 77053 | RS Umum Daerah Langsa | 11 | 2023 | 12-08-2023 | 84.5% | 94% | 99.33% | 100% | 89.01% | 1.88% | 90.19% | 100% | 84.32% | 100% | 99.93% | 0% | 0 |
| 77054 | RS Umum Prima Inti Medika | 11 | 2023 | 12-08-2023 | 46% | 100% | 100% | 94.59% | 84% | 0% | 31.83% | 100% | 97.63% | 100% | 100% | 0% | 0 |
| 77055 | RS Umum Methodist | 11 | 2023 | - | 99% | 99% | 100% | 100% | 99.97% | 1.18% | 100% | 98.9% | 100% | 26.74% | 100% | 98.53% | 0 |
| 77056 | RS Umum Pancur Batu | 11 | 2023 | 12-09-2023 | 85.61% | 86% | 90.67% | 0% | 79.69% | 0% | 80.85% | 40.62% | 99.64% | 80.88% | 90.91% | 100% | 0 |
| 77057 | RS Ibu dan Anak Maharani | 11 | 2023 | 12-06-2023 | 100% | 100% | 100% | 100% | 98.18% | 0% | 100% | 100% | 100% | 98.36% | 100% | 100% | 0 |
| 77058 | RS Umum Pertamina Rantau | 11 | 2023 | 12-06-2023 | 100% | 100% | 100% | 100% | 89.89% | 1.27% | 99.54% | 100% | 89.99% | 100% | 100% | 83.33% | 0 |
| 77059 | RS Ibu dan Anak Pramaliesa | 11 | 2023 | 12-06-2023 | 40.5% | 80% | 100% | 100% | 70% | 100% | 81% | 100% | 100% | 90% | 99% | 94% | 0 |
| 77060 | RS Umum Murni Teguh Methodist Susanna Wesley | 11 | 2023 | 12-08-2023 | 87.55% | 99% | 100% | 0% | 99.39% | 13.64% | 62.22% | 100% | 100% | 90% | 100% | 100% | 0 |
| 77061 | RS Umum Pertamedika Ummi Rosnati | 11 | 2023 | 12-08-2023 | 96.67% | 100% | 100% | 100% | 90.26% | 1.1% | 65.61% | 100% | 85.9% | 92.65% | 100% | 100% | 0 |
| 77062 | RS Umum Daerah Bangun Purba | 11 | 2023 | 12-08-2023 | 75% | 78% | 82.05% | % | 100% | % | 86.55% | 100% | 80.13% | 60% | 86.55% | 83.33% | 0 |
| 77063 | RS Umum Advent Medan | 11 | 2023 | 12-10-2023 | 87% | 95% | 100% | 0% | 83.31% | 7.54% | 82.31% | 100% | 93.67% | 100% | 100% | 94% | 0 |
| 77064 | RS Umum Materna | 11 | 2023 | 12-04-2023 | 42.5% | 100% | 100% | 0% | 100% | 0% | 73.46% | 100% | 0% | 100% | 100% | 0% | 0 |
| 77065 | RS Umum Telaga Bunda | 11 | 2023 | 12-05-2023 | 91.5% | 100% | 98.44% | 100% | 94.99% | 1.79% | 90.13% | 100% | 100% | 92.13% | 99.11% | 100% | 0 |
| 77066 | RS Umum Mitra Sejati | 11 | 2023 | 12-07-2023 | 88.06% | 79% | 98.14% | 81.54% | 94.15% | 4.74% | 68.32% | 88.57% | 100% | 72.22% | 90.68% | 82.35% | 0 |
| 77067 | RS Umum Mitra Medika Amplas | 11 | 2023 | 12-07-2023 | 95.44% | 100% | 100% | 91.67% | 55.15% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 0 |
| 77068 | RS Umum Patar Asih | 11 | 2023 | 12-06-2023 | 99% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77069 | RS Umum Rahmad Hidayah | 11 | 2023 | 12-07-2023 | 97.22% | 90% | 95.56% | 98.89% | 98.89% | 95.56% | 93.33% | 0% | 0% | 100% | 97.78% | 96.67% | 0 |
| 77070 | RS Umum Sinar Husni | 11 | 2023 | 12-05-2023 | 100% | 100% | 100% | 100% | 92.83% | 2.86% | 95.58% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77071 | RS Tk. IV Lhokseumawe Aceh Utara | 11 | 2023 | 12-08-2023 | 91.27% | 100% | 100% | 100% | 80.79% | 3.98% | 96.88% | 100% | 87.11% | 95.56% | 100% | 81.82% | 0 |
| 77072 | RS Umum Mitra Medika | 11 | 2023 | 12-07-2023 | 98.97% | 100% | 100% | 0% | 90.42% | 7.95% | 66.26% | 100% | 100% | 93.52% | 100% | 100% | 0 |
| 77073 | RS Umum Daerah Tanjung Pura | 11 | 2023 | 12-08-2023 | 90% | 80% | 100% | 6.67% | 100% | 9.09% | 100% | 93.33% | 97.4% | 15% | 100% | 100% | 0 |
| 77074 | RS Umum Sembiring Deli Tua | 11 | 2023 | 12-08-2023 | 99.04% | 100% | 98.48% | 0% | 74.98% | 13% | 76.71% | 100% | 99.78% | 73.5% | 100% | 96% | 0 |
| 77075 | RS Umum Dr. Gerhard L. Tobing | 11 | 2023 | 12-07-2023 | 24% | 4% | 4% | 0% | 0% | 0% | 0% | 0% | 4% | 0% | 0% | 0% | 0 |
| 77076 | RS Khusus Mata Provinsi Sumatera Utara | 11 | 2023 | 12-09-2023 | 88% | 97% | 86.17% | 0% | 83.87% | 0% | 0% | 100% | 61.07% | 83.87% | 0% | 100% | 0 |
| 77077 | RS Umum Prima Husada Cipta Medan | 11 | 2023 | 12-07-2023 | 89% | 98% | 98.5% | 0% | 89% | 0% | 90% | 100% | 87.5% | 90% | 100% | 98.18% | 0 |
| 77078 | RS Umum Daerah dr. M. Thomsen Nias | 11 | 2023 | 12-07-2023 | 85.44% | 96% | 100% | 100% | 34.43% | 100% | 96.74% | 100% | 99.98% | 86.21% | 100% | 100% | 0 |
| 77079 | RS Umum Ratu Mas | 11 | 2023 | 12-07-2023 | 99.76% | 99% | 98.5% | 100% | 100% | 87.5% | 100% | 99.5% | 100% | 100% | 96% | 98.67% | 0 |
| 77080 | RS Umum Bireuen Medical Center | 11 | 2023 | 12-01-2023 | 87.93% | 100% | 100% | 100% | 89.66% | 0% | 100% | 100% | 98.77% | 91.67% | 100% | 100% | 0 |
| 77081 | RS Umum Daerah Drs. H. Amri Tambunan | 11 | 2023 | 12-07-2023 | 96.15% | 100% | 100% | 0% | 96.06% | 9.09% | 76.3% | 70.85% | 97.16% | 83.33% | 100% | 100% | 0 |
| 77082 | RS Umum Sari Mutiara Lubuk Pakam | 11 | 2023 | 12-07-2023 | 95% | 97% | 96.21% | 90.91% | 90.49% | 0.92% | 88.12% | 0% | 97.94% | 92.86% | 100% | 80% | 0 |
| 77083 | RSAU Dr. Abdul Malik | 11 | 2023 | 12-10-2023 | 90% | 85% | 100% | 0% | 97.14% | 0% | 100% | 100% | 93.91% | 94.87% | 100% | 100% | 0 |
| 77084 | RS Umum Jeumpa Hospital | 11 | 2023 | 12-10-2023 | 97.5% | 99% | 100% | 93.62% | 100% | 1.12% | 99.68% | 100% | 99.17% | 100% | 100% | 100% | 0 |
| 77085 | RS Umum Latersia | 11 | 2023 | 01-01-1970 | 100% | 100% | 100% | 94.5% | 94.5% | 4% | 90% | 100% | 93.5% | 90% | 100% | 100% | 0 |
| 77086 | RS Umum Mitra Medika | 11 | 2023 | 12-05-2023 | 98.99% | 100% | 100% | 100% | 99.2% | 0% | 93.24% | 100% | 97.98% | 98.97% | 100% | 100% | 0 |
| 77087 | RS Umum Citra Medika | 11 | 2023 | 12-06-2023 | 83.5% | 86% | 100% | 90% | 83.75% | 0% | 82% | 100% | 87.14% | 87.5% | 100% | 85.71% | 0 |
| 77088 | RS Umum Yoshua | 11 | 2023 | 12-05-2023 | 91.8% | 90% | 100% | 90% | 93.33% | 86.67% | 95% | 90% | 100% | 83.33% | 80% | 94.26% | 0 |
| 77089 | RS Jiwa Prof. Dr. Muhammad Ildrem | 11 | 2023 | 12-08-2023 | 87.9% | 85% | 98.21% | % | 97.92% | % | 98.21% | 100% | 100% | 100% | 100% | 0% | 0 |
| 77090 | RS Umum Daerah H. Sahudin Kutacane | 11 | 2023 | - | 89.33% | 100% | 100% | 0% | 73.96% | 4.33% | 88.21% | 100% | 82.82% | 0% | 100% | 100% | 0 |
| 77091 | RS Cut Nyak Dhien Langsa | 11 | 2023 | 01-09-2024 | 91% | 100% | 98.46% | 80% | 94.29% | 15.56% | 96% | 85.71% | 94.44% | 0% | 100% | 100% | 0 |
| 77092 | RS Umum Mitra Sehat | 11 | 2023 | 12-10-2023 | 100% | 93% | 100% | 100% | 100% | 3.33% | 72% | 100% | 100% | 66.67% | 100% | 100% | 0 |
| 77093 | RS Umum Daerah Kabupaten Aceh Besar | 11 | 2023 | 12-10-2023 | 96.25% | 92% | 97.69% | 0% | 75.68% | 0% | 97.14% | 100% | 89.43% | 100% | 94.92% | 100% | 0 |
| 77094 | RS Khusus Bedah Accuplast | 11 | 2023 | 12-02-2023 | 95.33% | 100% | 100% | 0% | 90% | 2.5% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77095 | RS Umum Avicenna | 11 | 2023 | 12-05-2023 | 84.43% | 92% | 100% | 100% | 20% | 0% | 87.5% | 100% | 95.86% | 93.85% | 94.68% | 100% | 0 |
| 77096 | RS Umum Sundari | 11 | 2023 | 12-07-2023 | 100% | 100% | 100% | 100% | 90% | 0% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77097 | RS Umum Keliat | 11 | 2023 | 12-01-2023 | 95% | 90% | 97.56% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 99.01% | 91.67% | 0 |
| 77098 | RS Umum Vina Estetica | 11 | 2023 | 12-09-2023 | 74.61% | 75% | 82% | 100% | 87.5% | 0% | 83.33% | 100% | 98.96% | 100% | 85% | 0% | 0 |
| 77099 | RS Umum Bidadari | 11 | 2023 | 12-05-2023 | 100% | 100% | 100% | 100% | 99.68% | 0% | 99.26% | 100% | 97.4% | 97.92% | 100% | 100% | 0 |
| 77100 | RS Umum Cut Meutia | 11 | 2023 | 12-10-2023 | 0% | 0% | 100% | 100% | 30.47% | 0% | 85.01% | 100% | 100% | 71.94% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.