Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 77201 | RS Umum Daerah Pandan | 11 | 2023 | 12-08-2023 | 78.82% | 95% | 83.3% | 100% | 59.09% | 0% | 88.43% | 100% | 100% | 85.71% | 100% | 91.67% | 0 |
| 77202 | RS Umum Wira Husada | 11 | 2023 | 12-08-2023 | 90.3% | 92% | 100% | 87.5% | 81.88% | 1.39% | 84.02% | 100% | 89.58% | 91.67% | 100% | 100% | 0 |
| 77203 | RS Sri Pamela Sei Dadap | 11 | 2023 | 12-08-2023 | 86.29% | 89% | 100% | 100% | 85.22% | 0% | 89.85% | 100% | 94.05% | 86.56% | 100% | 96.24% | 0 |
| 77204 | RS Umum Daerah Padang Sidempuan | 11 | 2023 | 12-10-2023 | 75% | 74% | 78.33% | 0% | 79.23% | 0% | 81.13% | 100% | 100% | 81.97% | 86.25% | 100% | 0 |
| 77205 | RS Umum Bunda Mulia | 11 | 2023 | 12-02-2023 | 87.91% | 100% | 100% | 69.23% | 74.78% | 3.12% | 83.53% | 100% | 81.29% | 84.12% | 100% | 75% | 0 |
| 77206 | RS Umum Malahayati | 11 | 2023 | 12-10-2023 | 91.33% | 98% | 100% | 100% | 90.62% | 1.12% | 89.25% | 100% | 96.88% | 80% | 96.08% | 100% | 0 |
| 77207 | RS Umum Daerah Tarutung | 11 | 2023 | 12-08-2023 | 98% | 100% | 100% | 100% | 69.39% | 10.77% | 100% | 100% | 98.84% | 100% | 100% | 100% | 0 |
| 77208 | RS Columbia Asia Medan | 11 | 2023 | - | 99.74% | 100% | 100% | 100% | 74.37% | 0% | 63.4% | 100% | 0% | 100% | 93.35% | 100% | 0 |
| 77209 | RS Umum Wulan Windy | 11 | 2023 | 12-06-2023 | 91.5% | 100% | 100% | 0% | 89.8% | 10.43% | 89% | 100% | 100% | 94.44% | 100% | 100% | 0 |
| 77210 | RS Umum Daerah TGK Chik Ditiro Sigli | 11 | 2023 | 01-01-1970 | 83.47% | 86% | 91.38% | 92.86% | 48.04% | 0% | 100% | 92.5% | 85.1% | 90.91% | 92.45% | 80.65% | 0 |
| 77211 | RS Umum Muhammadiyah Sumatera Utara | 11 | 2023 | 12-09-2023 | 99.47% | 100% | 100% | 86.67% | 91.11% | 3.03% | 98.17% | 100% | 97.9% | 79.07% | 100% | 100% | 0 |
| 77212 | RS Umum Daerah Sibuhuan | 11 | 2023 | 12-10-2023 | 86.03% | 88% | 100% | 75% | 76.62% | 6.67% | 100% | 100% | 96.05% | 83.33% | 100% | 100% | 0 |
| 77213 | RS Umum Hartati Medical Centre | 11 | 2023 | 12-07-2023 | 85% | 83% | 100% | 100% | 100% | 0% | 90% | 90% | 90% | 96.36% | 93.33% | 90% | 0 |
| 77214 | RS Ibu dan Anak Badrul Aini | 11 | 2023 | 12-05-2023 | 90.5% | 82% | 100% | 100% | 99.05% | 100% | 89.29% | 0% | 0% | 95.24% | 100% | 83.33% | 0 |
| 77215 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 11 | 2023 | 12-06-2023 | 94.55% | 96% | 100% | 0% | 70.73% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 0 |
| 77216 | RS Arun Lhokseumawe | 11 | 2023 | 12-10-2023 | 95% | 96% | 100% | 100% | 56.25% | 0% | 65.5% | 100% | 90.38% | 86% | 87.05% | 100% | 0 |
| 77217 | RS Umum Karya Bakti Ujung Bandar | 11 | 2023 | 12-01-2023 | 100% | 100% | 100% | 100% | 98.47% | 2.67% | 96.32% | 100% | 100% | 100% | 100% | 0% | 0 |
| 77218 | RS Umum Haji Medan | 11 | 2023 | 12-07-2023 | 85.29% | 96% | 100% | 70% | 70.08% | 10.39% | 92.06% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77219 | RS Umum Universitas Sumatera Utara | 11 | 2023 | 12-10-2023 | 71.14% | 94% | 100% | 80% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0 |
| 77220 | RS Seger Waras | 11 | 2023 | 11-11-2023 | 80% | 85% | 83% | 82% | 90% | 50% | 70% | 90% | 85% | 60% | 63% | 100% | 0 |
| 77221 | RS Umum Daerah Dr. Hadrianus Sinaga | 11 | 2023 | 12-08-2023 | 89.9% | 91% | 100% | % | 49.25% | % | 100% | 100% | 92% | 100% | 100% | 100% | 0 |
| 77222 | RS Umum Balimbingan PTP 4 | 11 | 2023 | 01-01-1970 | 94% | 92% | 96% | 100% | 91% | 0% | 89% | 100% | 88% | 90% | 100% | 100% | 0 |
| 77223 | RS Ibu dan Anak Murni Teguh Rosiva | 11 | 2023 | 12-05-2023 | 92.09% | 100% | 100% | 0% | 86.96% | 0% | 93.42% | 100% | 91.01% | 0% | 100% | 100% | 0 |
| 77224 | RS TNI Tk. IV 01.07.03 | 11 | 2023 | 12-08-2023 | 95% | 95% | 95% | 83.33% | 100% | 0% | 95.45% | 100% | 99.05% | 100% | 100% | 100% | 0 |
| 77225 | RS Umum Daerah dr. Husni Thamrin | 11 | 2023 | 01-10-2024 | 90.5% | 95% | 93.33% | 0% | 98.18% | 0% | 100% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 77226 | RS Umum Kusta Lau Simomo | 11 | 2023 | 12-10-2023 | 90% | 91% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 80% | 50% | 100% | 0 |
| 77227 | RS Khusus Mata SMEC | 11 | 2023 | 12-10-2023 | 97.5% | 100% | 100% | 0% | 96.58% | 0% | 100% | 100% | 97.44% | 100% | 100% | 100% | 0 |
| 77228 | RS Umum Permata Madina Panyabungan | 11 | 2023 | 12-01-2023 | 92.6% | 97% | 98.57% | 91.18% | 67.43% | 1.49% | 88.12% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77229 | RS Umum Sint Lucia | 11 | 2023 | 12-05-2023 | 98.5% | 89% | 100% | 100% | 70.97% | 0% | 90% | 100% | 77.51% | 75% | 100% | 100% | 0 |
| 77230 | RS Umum Daerah Dolok Sanggul | 11 | 2023 | 12-07-2023 | 86% | 100% | 100% | 86.67% | 85% | 4.62% | 82.7% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77231 | RS Umum HKBP Balige | 11 | 2023 | 12-09-2023 | 95.89% | 98% | 100% | 83.33% | 75.85% | 11.76% | 94.23% | 95.71% | 98.66% | 84.67% | 100% | 100% | 0 |
| 77232 | RS Umum Pusat H. Adam Malik | 11 | 2023 | 12-08-2023 | 93.13% | 99% | 100% | 100% | 90.26% | 1.6% | 91.78% | 99.06% | 99.98% | 88.61% | 99.95% | 100% | 0 |
| 77233 | RS Khusus Bedah Setia Budi | 11 | 2023 | 12-05-2023 | 89% | 100% | 100% | 100% | 97.5% | 1% | 96.67% | 100% | 100% | 96.8% | 100% | 100% | 0 |
| 77234 | RS Umum Daerah Simeulue | 11 | 2023 | 12-12-2023 | 86.07% | 94% | 100% | 75% | 99.8% | 6.38% | 95% | 100% | 92.5% | 90% | 100% | 100% | 0 |
| 77235 | RS Umum Martha Friska | 11 | 2023 | 12-08-2023 | 86.79% | 96% | 99.31% | 75% | 87.38% | 4.76% | 81.81% | 100% | 100% | 81.48% | 98.39% | 100% | 0 |
| 77236 | RS Umum Sylvani | 11 | 2023 | 12-10-2023 | 89.5% | 96% | 100% | 88.35% | 81.01% | 0% | 81.25% | 100% | 92.06% | 86.58% | 100% | 100% | 0 |
| 77237 | RS Umum Nuraini | 11 | 2023 | 12-09-2023 | 98.2% | 100% | 100% | 90.91% | 100% | 2.67% | 94.34% | 93.33% | 87% | 87.5% | 100% | 100% | 0 |
| 77238 | RS Umum Amanda | 11 | 2023 | 12-07-2023 | 95% | 100% | 100% | 100% | 90% | 16.67% | 83.33% | 100% | 90% | 93.33% | 100% | 80% | 0 |
| 77239 | RS Umum Daerah Kabanjahe | 11 | 2023 | 12-09-2023 | 88% | 93% | 100% | 0% | 80% | 0% | 100% | 100% | 90% | 90% | 100% | 100% | 0 |
| 77240 | RS Umum Tere Margareth | 11 | 2023 | 12-08-2023 | 92.5% | 88% | 84.76% | 100% | 96.67% | 100% | 86.5% | 78.57% | 91.11% | 93.33% | 93.68% | 100% | 0 |
| 77241 | RS Ibu dan Anak Mina Husada | 11 | 2023 | 12-04-2023 | 87.5% | 100% | 77.78% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77242 | RS Umum Daerah TGK. Abdullah Syafii Beureuneun | 11 | 2023 | - | 84.26% | 91% | 93.31% | 100% | 59.04% | 14.63% | 95.74% | 93.98% | 44.58% | 84.27% | 89.53% | 100% | 0 |
| 77243 | RS Umum Daerah Porsea | 11 | 2023 | 12-10-2023 | 90.12% | 90% | 100% | 80% | 81.12% | 5% | 94.44% | 100% | 95.9% | 75.53% | 100% | 83.33% | 0 |
| 77244 | RS Umum Madani | 11 | 2023 | 12-09-2023 | 88% | 100% | 100% | 81.82% | 80.04% | 4.79% | 80.09% | 98.94% | 83.97% | 87.76% | 100% | 100% | 0 |
| 77245 | RS Umum Efarina Etaham | 11 | 2023 | 12-09-2023 | 87.5% | 96% | 79.17% | 76.92% | 92% | 1.29% | 8.54% | 100% | 99.6% | 83.33% | 91.89% | 100% | 0 |
| 77246 | RS Umum Yarsi | 11 | 2023 | 12-06-2023 | 96.49% | 91% | 100% | 100% | 86.39% | 0% | 99.66% | 100% | 98.36% | 100% | 100% | 100% | 0 |
| 77247 | RS Khusus JEC@Menteng | 11 | 2023 | 12-08-2023 | 88.29% | 100% | 100% | % | 98.44% | 15.18% | 81.9% | 100% | 99.98% | 0% | 100% | 100% | 0 |
| 77248 | RS Ibu dan Anak Bunda Suryatni | 11 | 2023 | 12-09-2023 | 99.24% | 100% | 100% | 100% | 100% | 0% | 89.73% | 100% | 99.49% | 95.41% | 100% | 100% | 0 |
| 77249 | RS Umum Bhakti Mulia | 11 | 2023 | 12-08-2023 | 89% | 86% | 89.55% | 0% | 70.37% | 0% | 73.38% | 0% | 0% | 50% | 81.82% | 100% | 0 |
| 77250 | RS Primaya Sukabumi | 11 | 2023 | 12-07-2023 | 90.54% | 95% | 100% | 100% | 86.08% | 0% | 97.82% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.