Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 77301 | RS Umum Daerah Koja | 11 | 2023 | 12-06-2023 | 85% | 90% | 100% | 100% | 100% | 0.86% | 100% | 100% | 96.12% | 86.62% | 96.47% | 100% | 0 |
| 77302 | RS Paru Dr. M. Goenawan Partowidigdo | 11 | 2023 | 12-05-2023 | 90.68% | 100% | 100% | 100% | 80.91% | 2.95% | 92.44% | 100% | 93.84% | 87.5% | 100% | 100% | 0 |
| 77303 | RS Umum Medika Permata Hijau | 11 | 2023 | 12-10-2023 | 86.02% | 100% | 100% | 0% | 93.78% | 15.11% | 59.42% | 100% | 99.13% | 92.03% | 100% | 100% | 0 |
| 77304 | RS Umum Bhakti Yudha | 11 | 2023 | 12-08-2023 | 92.16% | 97% | 100% | 0% | 67.29% | 0.68% | 85.63% | 100% | 95.57% | 75% | 100% | 100% | 0 |
| 77305 | RS Ukrida | 11 | 2023 | 12-08-2023 | 88.95% | 99% | 98.1% | 0% | 96.25% | 7.34% | 69.51% | 94.23% | 92.15% | 75% | 72.01% | 100% | 0 |
| 77306 | RS Umum Daerah Cibinong | 11 | 2023 | 12-06-2023 | 97.37% | 99% | 99.99% | 88.89% | 31.38% | 19.87% | 82.36% | 97.29% | 92.93% | 86.92% | 99.26% | 100% | 0 |
| 77307 | RS Gigi dan Mulut FKG Universitas Trisakti | 11 | 2023 | 12-10-2023 | 99% | 100% | 100% | 0% | 90% | 0% | 0% | 0% | 100% | 100% | 0% | 100% | 0 |
| 77308 | RS Umum Daerah Ciawi | 11 | 2023 | 12-08-2023 | 54.05% | 80% | 97.48% | 33.33% | 36.22% | 3.14% | 85.04% | 89.59% | 88% | 0% | 97.21% | 100% | 0 |
| 77309 | RS Umum Daerah Taman Sari | 11 | 2023 | 12-08-2023 | 89.05% | 96% | 100% | 0% | 55.34% | 0% | 88.64% | 100% | 98.23% | 0% | 100% | 100% | 0 |
| 77310 | RS Umum Tugu Ibu | 11 | 2023 | 12-08-2023 | 89.64% | 98% | 100% | 0% | 90.55% | 0% | 44.31% | 100% | 96.77% | 91.67% | 100% | 100% | 0 |
| 77311 | RS Umum Puri Cinere | 11 | 2023 | 12-08-2023 | 100% | 100% | 100% | 100% | 96.15% | 0% | 93.33% | 100% | 99.62% | 100% | 100% | 100% | 0 |
| 77312 | RS Umum Daerah Matraman | 11 | 2023 | 01-01-1970 | 95% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 85.81% | 100% | 100% | 100% | 0 |
| 77313 | RS Umum dr Abdul Radjak Cengkareng | 11 | 2023 | 12-08-2023 | 98.17% | 100% | 100% | 100% | 97.68% | 0% | 79.44% | 100% | 95.24% | 100% | 100% | 100% | 0 |
| 77314 | RS Umum Puri Medika | 11 | 2023 | 12-01-2023 | 93.16% | 72% | 99.25% | 100% | 82.75% | 0% | 90.47% | 100% | 84.09% | 100% | 99.43% | 100% | 0 |
| 77315 | RS Umum Mitra Keluarga Kelapa Gading | 11 | 2023 | 12-11-2023 | 95% | 93% | 100% | 0% | 9.27% | 0% | 0% | 100% | 100% | 0% | 100% | 0% | 0 |
| 77316 | RS Ibu dan Anak Family | 11 | 2023 | 12-09-2023 | 84.83% | 98% | 92.38% | 100% | 84.26% | 0% | 91.88% | 100% | 99.84% | 0% | 100% | 100% | 0 |
| 77317 | RS Umum Port Medical Center | 11 | 2023 | 12-07-2023 | 89.67% | 99% | 100% | 0% | 100% | 4.65% | 37.56% | 100% | 100% | 68.75% | 100% | 100% | 0 |
| 77318 | RS Umum Pantai Indah Kapuk | 11 | 2023 | 12-08-2023 | 85.55% | 96% | 100% | 0% | 100% | 7.94% | 92.47% | 98.02% | 98.06% | 85.71% | 100% | 100% | 0 |
| 77319 | RS Umum Gading Pluit | 11 | 2023 | 12-05-2023 | 99.77% | 100% | 100% | 0% | 79.8% | 0% | 51.36% | 100% | 100% | 0% | 100% | 100% | 0 |
| 77320 | RS Umum Pluit | 11 | 2023 | 12-05-2023 | 99.53% | 100% | 100% | 0% | 90.36% | 8.57% | 94.46% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77321 | RS Umum Firdaus | 11 | 2023 | 12-10-2023 | 100% | 100% | 100% | 87.5% | 100% | 6.8% | 70% | 100% | 79.2% | 80% | 100% | 100% | 0 |
| 77322 | RS Umum Royal Progress | 11 | 2023 | 12-10-2023 | 95% | 100% | 99.06% | 0% | 76.56% | 1.46% | 66.3% | 100% | 99.77% | 100% | 100% | 100% | 0 |
| 77323 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 11 | 2023 | 12-08-2023 | 97.72% | 100% | 100% | 100% | 87.95% | 0% | 100% | 100% | 91.71% | 87.5% | 100% | 100% | 0 |
| 77324 | RS Islam Jakarta Sukapura | 11 | 2023 | 12-06-2023 | 77.72% | 94% | 100% | 0% | 95.33% | 2.12% | 75.46% | 100% | 85.26% | 52.94% | 100% | 100% | 0 |
| 77325 | RS Umum Satya Negara | 11 | 2023 | 01-01-1970 | 95.06% | 99% | 100% | 0% | 69.53% | 6.9% | 67.63% | 100% | 23.94% | 100% | 100% | 100% | 0 |
| 77326 | RS Umum Pekerja | 11 | 2023 | 12-09-2023 | 86.77% | 100% | 100% | 72.41% | 99.82% | 3% | 45.11% | 100% | 100% | 70% | 100% | 100% | 0 |
| 77327 | RS Umum Hermina Podomoro | 11 | 2023 | 12-08-2023 | 98% | 100% | 100% | 100% | 91.67% | 0% | 94.29% | 100% | 100% | 96% | 100% | 100% | 0 |
| 77328 | RS Umum Duta Indah | 11 | 2023 | 12-08-2023 | 91.65% | 100% | 96.39% | 100% | 91.03% | 0.83% | 90.16% | 100% | 80.01% | 92.86% | 95.44% | 100% | 0 |
| 77329 | RS Umum Sukmul | 11 | 2023 | 12-06-2023 | 86.3% | 99% | 100% | 100% | 100% | 0% | 90.16% | 100% | 99.98% | 100% | 100% | 0% | 0 |
| 77330 | RS Umum Daerah Tugu Koja | 11 | 2023 | 12-07-2023 | 94.73% | 100% | 100% | 100% | 100% | 0% | 97.98% | 100% | 98.76% | 66.67% | 100% | 100% | 0 |
| 77331 | RS Umum Mulyasari | 11 | 2023 | 12-09-2023 | 99.95% | 89% | 100% | 100% | 99.7% | 0% | 77.69% | 100% | 90.04% | 100% | 99.32% | 100% | 0 |
| 77332 | RS Umum Daerah Pademangan | 11 | 2023 | 12-06-2023 | 85.38% | 96% | 100% | 0% | 97.91% | 13.64% | 80.08% | 100% | 80.05% | 85.71% | 94.29% | 100% | 0 |
| 77333 | RS Ibu dan Anak Grand Family | 11 | 2023 | 12-09-2023 | 84.31% | 93% | 99.66% | 100% | 100% | 7.14% | 72.24% | 100% | 99.99% | 0% | 100% | 100% | 0 |
| 77334 | RS Umum Cinta Kasih Tzu Chi | 11 | 2023 | 12-09-2023 | 71.63% | 84% | 100% | 100% | 64.06% | 1.68% | 64.52% | 100% | 86.35% | 97.83% | 78.97% | 100% | 0 |
| 77335 | RS Umum Islam Bogor | 11 | 2023 | 12-10-2023 | 87.37% | 100% | 100% | 50% | 54.9% | 86.13% | 64.99% | 100% | 98.21% | 71.88% | 100% | 100% | 0 |
| 77336 | RS Umum Hermina Daan Mogot | 11 | 2023 | 12-05-2023 | 97.2% | 100% | 100% | 100% | 99.14% | 3.52% | 90.38% | 100% | 99.98% | 86.67% | 100% | 100% | 0 |
| 77337 | RS Umum Citama | 11 | 2023 | 12-02-2023 | 85% | 86% | 99.94% | 100% | 89.85% | 6.06% | 95.96% | 100% | 98.47% | 81.39% | 99.86% | 100% | 0 |
| 77338 | RS Umum Sentra Medika Cibinong | 11 | 2023 | 12-09-2023 | 89% | 96% | 100% | 100% | 46.39% | 19.32% | 41.58% | 100% | 98.36% | 0% | 100% | 100% | 0 |
| 77339 | RS Umum Patria IKKT | 11 | 2023 | 12-09-2023 | 95.74% | 83% | 100% | 83.33% | 96.92% | 3.28% | 95.44% | 100% | 94.85% | 91.11% | 100% | 100% | 0 |
| 77340 | RS Sentosa | 11 | 2023 | 12-09-2023 | 100% | 100% | 83.33% | 72.25% | 7.69% | 75.25% | 64.46% | 100% | 98.96% | 66.67% | 100% | 100% | 0 |
| 77341 | RS Umum Siloam Hospitals Kebon Jeruk | 11 | 2023 | 12-07-2023 | 96.05% | 99% | 99.87% | 100% | 69.86% | 10.04% | 85.58% | 100% | 98.04% | 100% | 100% | 100% | 0 |
| 77342 | RS Umum Daerah Cileungsi | 11 | 2023 | 12-08-2023 | 74.92% | 75% | 97.4% | 72.88% | 99.87% | 1.07% | 93.64% | 100% | 98.11% | 96.15% | 100% | 100% | 0 |
| 77343 | RS Umum Ciputra Hospital Citragarden City | 11 | 2023 | 12-08-2023 | 84.55% | 92% | 100% | 0% | 71.91% | 1.96% | 47.73% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 77344 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 11 | 2023 | 12-07-2023 | 97.79% | 100% | 100% | 100% | 88.06% | 0% | 100% | 100% | 99.48% | 54.64% | 100% | 100% | 0 |
| 77345 | RS Anak dan Bunda Harapan Kita | 11 | 2023 | 12-08-2023 | 68.94% | 94% | 100% | 90% | 48.85% | 1.69% | 99.01% | 96.68% | 95.37% | 100% | 100% | 0% | 0 |
| 77346 | RS Umum Medika Dramaga | 11 | 2023 | 12-10-2023 | 78.34% | 83% | 100% | 0% | 92.11% | 3.38% | 57.41% | 100% | 100% | 76.47% | 100% | 100% | 0 |
| 77347 | RS Umum Daerah Cengkareng | 11 | 2023 | 12-08-2023 | 90.61% | 100% | 100% | 0% | 85.71% | 4.4% | 84.28% | 99.86% | 96.54% | 90.48% | 100% | 100% | 0 |
| 77348 | RS Umum Hermina Mekarsari | 11 | 2023 | 12-09-2023 | 86.87% | 95% | 99.89% | 81.82% | 91.07% | 0.68% | 80.8% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77349 | RS Kanker Dharmais | 11 | 2023 | 12-07-2023 | 97.87% | 97% | 98.25% | % | 64.04% | 3.41% | 88.36% | 92.29% | 99.93% | 93.57% | 99.3% | 90.91% | 0 |
| 77350 | RS Ibu dan Anak Assalam | 11 | 2023 | 12-05-2023 | 86.76% | 94% | 100% | 86.67% | 75.51% | 0% | 76.36% | 100% | 99.22% | 100% | 100% | 87.5% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.