Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 77401 | RS Umum Annisa Queen | 11 | 2023 | - | 100% | 0% | 100% | 0% | 96.67% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 77402 | RS Umum Daerah Oto Iskandar Di Nata | 11 | 2023 | 12-04-2023 | 95% | 100% | 100% | 5.13% | 68.25% | 3.18% | 98.45% | 100% | 99.88% | 80% | 100% | 80% | 0 |
| 77403 | RS Umum Daerah 45 Kuningan | 11 | 2023 | 11-11-2023 | 96.23% | 93% | 100% | 0% | 87.56% | 1.58% | 84.87% | 99.5% | 83.54% | 0% | 100% | 100% | 0 |
| 77404 | RS Umum Daerah Majalaya | 11 | 2023 | 12-06-2023 | 100% | 100% | 100% | 44% | 46.34% | 0% | 98.38% | 100% | 99.05% | 91.89% | 100% | 100% | 0 |
| 77405 | RS Umum Intan Husada | 11 | 2023 | 12-06-2023 | 95.6% | 96% | 94.15% | 100% | 92.53% | 7.5% | 95.37% | 100% | 77.38% | 100% | 95.9% | 100% | 0 |
| 77406 | RS Umum Daerah Cicalengka | 11 | 2023 | 12-07-2023 | 85.11% | 100% | 99.94% | 100% | 54.3% | 3.76% | 67% | 99% | 99.71% | 73.33% | 100% | 100% | 0 |
| 77407 | RS Umum Tk. IV Guntur | 11 | 2023 | 01-01-1970 | 81.05% | 96% | 85.65% | 85% | 86.67% | 100% | 86.06% | 86.13% | 86.14% | 86.59% | 87.38% | 85.44% | 0 |
| 77408 | RS Umum Sekar Kamulyan | 11 | 2023 | 12-11-2023 | 97.36% | 100% | 94.38% | 0% | 16.51% | 0% | 80.66% | 100% | 100% | 85.56% | 98.97% | 100% | 0 |
| 77409 | RS Umum Daerah Kawali | 11 | 2023 | 12-09-2023 | 91.54% | 92% | 100% | % | 98.15% | % | 100% | 100% | 91.21% | 76.92% | 100% | 100% | 0 |
| 77410 | RS Umum Daerah dr. Slamet Garut | 11 | 2023 | 12-10-2023 | 91.08% | 81% | 97.5% | 17.24% | 64.24% | 23.47% | 84.86% | 90.33% | 99.54% | 13.04% | 99.07% | 0% | 0 |
| 77411 | RS Umum Humana Prima | 11 | 2023 | 12-10-2023 | 86.38% | 100% | 100% | 93.33% | 86.38% | 0% | 41.7% | 100% | 100% | 0% | 100% | 66.67% | 0 |
| 77412 | RS Medina | 11 | 2023 | 12-08-2023 | 83% | 82% | 100% | 30% | 98.73% | 19.15% | 100% | 100% | 86.67% | 0% | 100% | 100% | 0 |
| 77413 | RS Umum Palang Biru Gombong | 11 | 2023 | 12-08-2023 | 100% | 100% | 99.94% | 0% | 86.55% | 0% | 100% | 100% | 99.95% | 100% | 100% | 100% | 0 |
| 77414 | RS Ibu dan Anak Harapan Bunda Bandung | 11 | 2023 | 12-09-2023 | 79% | 100% | 100% | 100% | 89.45% | 0% | 85.96% | 100% | 100% | 94.5% | 100% | 100% | 0 |
| 77415 | RS Umum Satria Medika | 11 | 2023 | 12-08-2023 | 81% | 88% | 100% | 100% | 98.29% | 0% | 93% | 100% | 96% | 70% | 100% | 94% | 0 |
| 77416 | RS Primaya | 11 | 2023 | 12-09-2023 | 96.24% | 98% | 100% | 0% | 64.5% | 35.24% | 95.84% | 98.47% | 88.07% | 80% | 100% | 100% | 0 |
| 77417 | RS Umum As-Shofwan | 11 | 2023 | 12-10-2023 | 77.04% | 100% | 94.92% | % | 38.14% | 4.62% | 52.45% | 100% | 83.71% | 54.08% | 100% | 70% | 0 |
| 77418 | RS Umum Daerah Pandan Arang Boyolali | 11 | 2023 | 12-08-2023 | 89.41% | 97% | 0% | 85% | 93.75% | 0% | 99.08% | 100% | 99.98% | 100% | 100% | 84.62% | 0 |
| 77419 | RS Umum Santosa Hospital Bandung Kopo | 11 | 2023 | 12-09-2023 | 88.74% | 97% | 99.86% | 100% | 45.81% | 0% | 63.46% | 99.58% | 88.03% | 67.83% | 100% | 100% | 0 |
| 77420 | RS Ibu dan Anak Widaningsih | 11 | 2023 | 12-03-2023 | 98.75% | 100% | 100% | 100% | 98.29% | 0% | 100% | 100% | 100% | 100% | 100% | 96.15% | 0 |
| 77421 | RS Umum Wiradadi Husada | 11 | 2023 | 12-09-2023 | 91% | 96% | 100% | 0% | 100% | 0% | 50% | 100% | 79.69% | 85.71% | 100% | 100% | 0 |
| 77422 | RS Khusus Gigi dan Mulut Univ. Jenderal Soedirman | 11 | 2023 | 12-10-2023 | 94% | 90% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 0 |
| 77423 | RS Ibu dan Anak Annisa | 11 | 2023 | 12-06-2023 | 95% | 97% | 100% | 100% | 99.18% | 0% | 96.3% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77424 | RS Umum Wijayakusuma | 11 | 2023 | 12-05-2023 | 93.48% | 83% | 100% | 5.56% | 50% | 20.37% | 58.21% | 100% | 100% | 90.91% | 100% | 100% | 0 |
| 77425 | RS Umum Purbowangi | 11 | 2023 | 12-08-2023 | 89.99% | 86% | 100% | 100% | 94.34% | 0.59% | 63.8% | 100% | 82.16% | 25% | 100% | 100% | 0 |
| 77426 | RS Khusus Gigi dan Mulut Kota Bandung | 11 | 2023 | 12-10-2024 | 0% | 0% | 100% | 0% | 0% | 0% | 47.87% | 100% | 89.37% | 100% | 100% | 100% | 0 |
| 77427 | RS Umum Siaga Medika Banyumas | 11 | 2023 | 12-10-2023 | 94.5% | 97% | 100% | 84% | 76% | 0% | 87% | 100% | 94.93% | 0% | 100% | 80.95% | 0 |
| 77428 | RS Ibu dan Anak Budhi Asih | 11 | 2023 | - | 96% | 100% | 100% | 0% | 90.91% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 77429 | RS Umum PKU Muhamadiyah Gombong | 11 | 2023 | 12-09-2023 | 95.26% | 93% | 100% | 100% | 84.32% | 4.85% | 79.25% | 100% | 84.4% | 79.03% | 100% | 85.71% | 0 |
| 77430 | RS Ibu dan Anak Ummi | 11 | 2023 | 01-10-2024 | 96.4% | 100% | 100% | 100% | 100% | 0% | 86.67% | 0% | 91.43% | 0% | 100% | 0% | 0 |
| 77431 | RS Umum Aprillia | 11 | 2023 | 01-10-2024 | 79% | 82% | 90% | 100% | 90% | 0% | 79.5% | 100% | 100% | 100% | 96.5% | 66.67% | 0 |
| 77432 | RS Umum Tasik Medika Citratama (TMC) | 11 | 2023 | 12-09-2023 | 79.22% | 92% | 95% | 100% | 55.94% | 1.02% | 92.99% | 100% | 91% | 0% | 89% | 100% | 0 |
| 77433 | RS Siloam Bekasi Timur | 11 | 2023 | 12-08-2023 | 93.04% | 100% | 100% | 100% | 95.67% | 7.03% | 79.55% | 100% | 100% | 80% | 100% | 100% | 0 |
| 77434 | RS Umum PKU Aisyiyah Boyolali | 11 | 2023 | 12-09-2023 | 94.28% | 94% | 99.96% | 100% | 83.82% | 10.43% | 51.16% | 94.23% | 100% | 85.71% | 100% | 100% | 0 |
| 77435 | RS Umum Sentra Medika | 11 | 2023 | 12-09-2023 | 89.77% | 99% | 99.71% | 0% | 76.63% | 3.83% | 48.5% | 100% | 87.86% | 88.37% | 100% | 99.07% | 0 |
| 77436 | RS Primaya | 11 | 2023 | 12-10-2023 | 91.75% | 100% | 100% | % | 96% | 0.58% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77437 | RS Umum Medika Lestari Banyumas | 11 | 2023 | 12-05-2023 | 93.5% | 95% | 100% | 100% | 97.08% | 0% | 17.74% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77438 | RS Daerah Merah Putih | 11 | 2023 | 12-10-2023 | 87% | 98% | 100% | 100% | 52.34% | 1.72% | 98.64% | 100% | 91.59% | 96.84% | 100% | 100% | 0 |
| 77439 | RS Umum Daerah Majenang | 11 | 2023 | 12-10-2023 | 96.59% | 93% | 100% | 100% | 96.77% | 2.14% | 86.44% | 100% | 98.25% | 96.15% | 100% | 100% | 0 |
| 77440 | RS Khusus Bedah Mitra Ariva | 11 | 2023 | 01-06-2024 | 98.12% | 100% | 100% | 0% | 100% | 0% | 91.8% | 100% | 100% | 91.8% | 100% | 100% | 0 |
| 77441 | RS Umum Mitra Keluarga Depok | 11 | 2023 | 12-10-2023 | 100% | 99% | 100% | 0% | 61.79% | 0% | 65.95% | 100% | 100% | 0% | 100% | 100% | 0 |
| 77442 | RS Seto Hasbadi | 11 | 2023 | 02-07-2026 | 84% | 87% | 99.6% | 100% | 79.53% | 9.09% | 65% | 100% | 98.33% | 56.67% | 100% | 70.18% | 0 |
| 77443 | RS Umum Mitra Keluarga Bekasi | 11 | 2023 | 12-09-2023 | 99.95% | 100% | 100% | 0% | 88.97% | 3.23% | 95.53% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77444 | RS Umum Daerah Simo | 11 | 2023 | 12-08-2023 | 99.54% | 100% | 97.11% | 100% | 28.18% | 5.26% | 71.26% | 100% | 86.87% | 100% | 100% | 100% | 0 |
| 77445 | RS Umum Daerah dr. R. Goeteng Taroenadibrata | 11 | 2023 | 12-10-2023 | 80.73% | 96% | 100% | 0% | 77.45% | 0% | 93.18% | 89.92% | 100% | 90.39% | 100% | 100% | 0 |
| 77446 | RS Umum Daerah Asih Husada Lengensari | 11 | 2023 | 12-09-2023 | 94.09% | 94% | 100% | 0% | 90.8% | 0% | 100% | 100% | 96.92% | 100% | 100% | 100% | 0 |
| 77447 | RS Umum Daerah Hj. Anna Lasmanah Banjarnegara | 11 | 2023 | 12-07-2023 | 91.27% | 92% | 99.86% | 100% | 88.78% | 0.22% | 93.19% | 100% | 79.22% | 92.2% | 100% | 100% | 0 |
| 77448 | RS Umum Citra Harapan | 11 | 2023 | 01-01-1970 | 87.96% | 94% | 99.96% | 0% | 91.52% | 0% | 90.23% | 100% | 99.21% | 85% | 93.34% | 100% | 0 |
| 77449 | RS Umum Santosa Hospital Bandung Central | 11 | 2023 | 12-08-2023 | 99.63% | 100% | 100% | 100% | 82.26% | 0.2% | 87.57% | 100% | 90% | 80% | 100% | 100% | 0 |
| 77450 | RS Umum Hermina Bekasi | 11 | 2023 | 12-06-2023 | 90% | 99% | 100% | 100% | 79.79% | 0% | 90.62% | 100% | 97.59% | 87.88% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.