Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 77351 | RS Umum Grha Kedoya | 11 | 2023 | - | 89.09% | 97% | 100% | 100% | 98.88% | 36.4% | 88.39% | 100% | 99.93% | 91.49% | 100% | 100% | 0 |
| 77352 | RS Jiwa Dr. Soeharto Heerdjan | 11 | 2023 | 12-08-2023 | 96.53% | 99% | 100% | 0% | 88% | 0% | 86.61% | 100% | 99.23% | 92.87% | 100% | 100% | 0 |
| 77353 | RS Jantung dan Pembuluh Darah Harapan Kita | 11 | 2023 | 12-08-2023 | 90.55% | 100% | 100% | 0% | 83.5% | 0% | 93.95% | 100% | 98.82% | 73.5% | 100% | 100% | 0 |
| 77354 | RS Umum Daerah Leuwiliang | 11 | 2023 | 12-09-2023 | 77.78% | 82% | 99.33% | 93.67% | 99.75% | 18.09% | 98.44% | 97.2% | 95.11% | 67.99% | 99.41% | 81.82% | 0 |
| 77355 | RS Umum Mitra Keluarga Kalideres | 11 | 2023 | 12-09-2023 | 99.34% | 100% | 100% | 100% | 72.19% | 0% | 83.94% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77356 | RS Umum Annisa | 11 | 2023 | 12-07-2023 | 82.13% | 97% | 100% | 66.67% | 97.84% | 2.73% | 87.64% | 91.25% | 68.64% | 100% | 100% | 100% | 0 |
| 77357 | RS Umum Daerah Kalideres | 11 | 2023 | 12-10-2023 | 97.99% | 100% | 100% | 100% | 72.82% | 0% | 73.69% | 100% | 99.92% | 52.98% | 100% | 100% | 0 |
| 77358 | RS Umum Bina Husada | 11 | 2023 | 12-07-2023 | 97.54% | 100% | 100% | % | 100% | 26.87% | 77.68% | 100% | 98.08% | 100% | 100% | 100% | 0 |
| 77359 | RS Umum Daerah Kembangan | 11 | 2023 | 12-08-2023 | 94.09% | 100% | 100% | 87.5% | 82.12% | 2.08% | 97% | 100% | 96.56% | 100% | 100% | 100% | 0 |
| 77360 | RS Umum Hermina Depok | 11 | 2023 | 12-06-2023 | 99.46% | 99% | 99.71% | 89.47% | 87.83% | 4.7% | 83.83% | 97.37% | 100% | 93.38% | 99.6% | 100% | 0 |
| 77361 | RS Khusus Mata Jakarta Eye Center Kedoya | 11 | 2023 | 12-08-2023 | 85% | 100% | 100% | % | 0% | 2.78% | 100% | 100% | 0% | 0% | 100% | 91.67% | 0 |
| 77362 | RS Ibu dan Anak Citra Insani | 11 | 2023 | 12-08-2023 | 84.79% | 90% | 100% | 0% | 69.33% | 0% | 78.12% | 100% | 98.11% | 100% | 100% | 100% | 0 |
| 77363 | RS Umum MH. Thamrin | 11 | 2023 | 12-11-2023 | 88% | 94% | 100% | 100% | 90.52% | 2.77% | 92.2% | 100% | 99.78% | 86.36% | 100% | 100% | 0 |
| 77364 | RS Umum Anggrek Mas | 11 | 2023 | 12-10-2023 | 95.5% | 96% | 100% | 100% | 70.82% | 1.64% | 48.04% | 87.5% | 99.12% | 42.25% | 97.77% | 100% | 0 |
| 77365 | RS Umum Family Medical Center | 11 | 2023 | 12-05-2023 | 95% | 100% | 99.91% | 0% | 100% | 0.83% | 67.42% | 100% | 89.15% | 82.14% | 99.66% | 100% | 0 |
| 77366 | RS Ibu dan Anak St. Yusuf | 11 | 2023 | 12-09-2023 | 99.93% | 100% | 100% | 16.67% | 82.22% | 45.16% | 81.24% | 100% | 100% | 100% | 100% | 0% | 0 |
| 77367 | RS Umum Mary Cileungsi Hijau | 11 | 2023 | 12-08-2023 | 96.32% | 100% | 100% | 0% | 77.05% | 6.29% | 87.91% | 100% | 99.09% | 90.7% | 100% | 92.21% | 0 |
| 77368 | RS Umum Meilia | 11 | 2023 | 12-07-2023 | 79.5% | 92% | 96.02% | 100% | 69.14% | 2.03% | 41.5% | 100% | 97.49% | 85.71% | 100% | 100% | 0 |
| 77369 | RS Pondok Indah Puri Indah | 11 | 2023 | 07-09-2024 | 97.03% | 100% | 100% | 0% | 90.77% | 4.07% | 64.67% | 100% | 0% | 100% | 100% | 100% | 0 |
| 77370 | RS Umum Bunda Margonda | 11 | 2023 | 12-06-2023 | 83.31% | 96% | 99.94% | 100% | 79.23% | 0% | 57.74% | 100% | 99.71% | 45.83% | 100% | 100% | 0 |
| 77371 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 11 | 2023 | 12-08-2023 | 91.23% | 100% | 100% | 0% | 92.51% | 0% | 69.77% | 100% | 98.67% | 65.38% | 100% | 100% | 0 |
| 77372 | RS Umum Royal Taruma | 11 | 2023 | 12-06-2023 | 91.8% | 100% | 100% | 0% | 92% | 2.99% | 71.95% | 100% | 100% | 89.58% | 100% | 100% | 0 |
| 77373 | RS Ibu dan Anak Tumbuh Kembang | 11 | 2023 | 12-10-2023 | 99.24% | 100% | 100% | 100% | 94.44% | 0% | 71.74% | 100% | 71.6% | 65.22% | 100% | 100% | 0 |
| 77374 | RS Gigi dan Mulut Maranatha | 11 | 2023 | 12-08-2023 | 87.47% | 94% | 100% | 0% | 89.8% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 77375 | RS Umum Dadi Keluarga Ciamis | 11 | 2023 | 12-06-2023 | 89.02% | 94% | 98.07% | 20.83% | 98.61% | 69.31% | 86.48% | 95.7% | 100% | 85.71% | 99.66% | 100% | 0 |
| 77376 | RS Umum Daerah dr. Soekardjo | 11 | 2023 | 12-08-2023 | 83.29% | 80% | 98.97% | 54.55% | 70.02% | 1.01% | 90.56% | 98.95% | 98.16% | 84.21% | 99.23% | 100% | 0 |
| 77377 | RS Ibu dan Anak Grha Bunda | 11 | 2023 | 12-09-2023 | 80.8% | 80% | 100% | 100% | 80.59% | 0% | 75.25% | 50% | 99.52% | 92.63% | 98.64% | 100% | 0 |
| 77378 | RS Hermina Soreang | 11 | 2023 | 12-06-2023 | 76.85% | 93% | 99.78% | 100% | 91.49% | 1.24% | 82.25% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77379 | RS Umum Daerah Singaparna Medika Citrautama | 11 | 2023 | 12-08-2023 | 90.86% | 97% | 100% | 100% | 63.19% | 13.23% | 66.03% | 97.54% | 99.65% | 94.5% | 87.39% | 100% | 0 |
| 77380 | RS Umum Daerah Pagelaran | 11 | 2023 | 12-08-2023 | 98.5% | 99% | 100% | 98% | 98.67% | 0% | 100% | 100% | 96.67% | 90% | 100% | 100% | 0 |
| 77381 | RS Umum Permata Bunda | 11 | 2023 | 12-08-2023 | 90.73% | 100% | 96.89% | 79.59% | 88.43% | 0% | 88.87% | 99.17% | 92.62% | 84.07% | 91.1% | 100% | 0 |
| 77382 | RS Mata Bandung Eye Center | 11 | 2023 | - | 98% | 0% | 100% | % | 86.96% | 3.53% | 100% | 100% | 0% | 0% | 0% | 100% | 0 |
| 77383 | RS Umum TNI AU Lanud Sulaiman | 11 | 2023 | 12-10-2023 | 96.5% | 97% | 100% | 0% | 88.31% | 0% | 86.96% | 100% | 93.42% | 100% | 100% | 0% | 0 |
| 77384 | RS Khusus Orthopedi RSOP Ciamis | 11 | 2023 | 12-08-2023 | 99.26% | 100% | 100% | % | 86.49% | 0% | 97.09% | 100% | 4.06% | 100% | 100% | 100% | 0 |
| 77385 | RS Umum Islam Hj. Siti Muniroh | 11 | 2023 | 12-09-2023 | 96% | 100% | 95.33% | 0% | 99.09% | 0% | 100% | 100% | 100% | 0% | 93.75% | 100% | 0 |
| 77386 | RS Umum Mitra Kasih | 11 | 2023 | 12-10-2023 | 30.74% | 55% | 27% | 0% | 44.26% | 5.56% | 63.4% | 100% | 90.19% | 46.67% | 99.91% | 90.48% | 0 |
| 77387 | RS Unggul Karsa Medika | 11 | 2023 | 12-07-2023 | 85.89% | 92% | 98.88% | 100% | 87.5% | 8.12% | 76.91% | 100% | 100% | 99.28% | 98.19% | 100% | 0 |
| 77388 | RS Bhayangkara Cianjur | 11 | 2023 | - | 96.5% | 100% | 100% | 100% | 100% | 0% | 96.25% | 100% | 96.77% | 100% | 100% | 100% | 0 |
| 77389 | RS Umum Daerah Kab. Ciamis | 11 | 2023 | 12-04-2023 | 93.5% | 92% | 96.67% | 100% | 70% | 0% | 98.84% | 100% | 95.42% | 85% | 98.51% | 100% | 0 |
| 77390 | RS Kartini | 11 | 2023 | 12-10-2023 | 88% | 87% | 100% | 57.14% | 99.12% | 0% | 70.31% | 100% | 99.36% | 80% | 100% | 0% | 0 |
| 77391 | RS Umum Daerah Kesehatan Kerja | 11 | 2023 | 12-04-2023 | 77.5% | 100% | 100% | 100% | 72.78% | 0% | 95.9% | 100% | 93.47% | 100% | 93.61% | 100% | 0 |
| 77392 | RS Umum Jasa Kartini | 11 | 2023 | 12-09-2023 | 83.9% | 83% | 100% | 100% | 93.93% | 0% | 93.74% | 97.44% | 84.99% | 94.87% | 100% | 100% | 0 |
| 77393 | RS Ibu dan Anak Respati | 11 | 2023 | 12-07-2023 | 65.53% | 93% | 100% | 100% | 91.12% | 5% | 54.64% | 100% | 97.84% | 77.78% | 96.65% | 93.33% | 0 |
| 77394 | RS Ibu dan Anak dr. Hj. Karmini EH | 11 | 2023 | 12-09-2023 | 88.53% | 97% | 100% | 100% | 78.17% | 100% | 85.38% | 100% | 98.1% | 81.73% | 100% | 100% | 0 |
| 77395 | RS Umum Daerah Banjar | 11 | 2023 | 12-09-2023 | 92.66% | 99% | 90.31% | 50% | 33.13% | 0% | 98.7% | 100% | 88.79% | 100% | 100% | 100% | 0 |
| 77396 | RS Umum Karya Pangalengan Bhakti Sehat | 11 | 2023 | 02-06-2024 | 98.96% | 100% | 98.89% | 50% | 94.29% | 8.75% | 93.33% | 100% | 66.67% | 100% | 95.56% | 100% | 0 |
| 77397 | RS Umum Daerah Welas Asih | 11 | 2023 | 12-06-2023 | 98.26% | 100% | 100% | 86.36% | 69.31% | 0.95% | 87.12% | 100% | 94.79% | 98.52% | 100% | 100% | 0 |
| 77398 | RS Khusus THT Bedah KL Proklamasi | 11 | 2023 | 12-09-2023 | 100% | 93% | 100% | 0% | 97.84% | 0% | 59.34% | 100% | 88.46% | 91.07% | 100% | 53.33% | 0 |
| 77399 | RS Umum Nurhayati Garut | 11 | 2023 | 01-01-1970 | 42.5% | 100% | 100% | 100% | 87.5% | 100% | 80% | 100% | 97.44% | 100% | 93.33% | 100% | 0 |
| 77400 | RS Umum Daerah Pameungpeuk Prov. Jabar | 11 | 2023 | 12-08-2023 | 91% | 100% | 100% | 92.31% | 95.19% | 0.83% | 100% | 100% | 90.52% | 96.83% | 99.66% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.