Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78601 | RS Amanah Umat Purworejo | 12 | 2023 | 01-08-2024 | 88.37% | 92% | 99.76% | 0% | 100% | 0% | 62.41% | 100% | 99.18% | 88.89% | 99.57% | 100% | 0 |
| 78602 | RS Umum Sumber Kasih | 12 | 2023 | 01-08-2024 | 93.33% | 97% | 100% | 100% | 98.92% | 0% | 98.23% | 100% | 99.97% | 84.29% | 99.61% | 100% | 99 |
| 78603 | RS Umum Permata Bekasi | 12 | 2023 | 01-07-2024 | 99.87% | 100% | 99.83% | 100% | 100% | 0% | 96.94% | 100% | 95% | 100% | 100% | 97.22% | 93 |
| 78604 | RS Umum Hidayah Boyolali | 12 | 2023 | 01-06-2024 | 92.8% | 94% | 100% | 100% | 94.17% | 13.95% | 95.2% | 75% | 96.06% | 87.5% | 94.86% | 100% | 80 |
| 78605 | RS Umum Daerah R.A.A Tjokronegoro | 12 | 2023 | 01-10-2024 | 82.5% | 94% | 100% | 0% | 25.13% | 0% | 88.2% | 100% | 87.37% | 75% | 100% | 100% | 85.03 |
| 78606 | RS Umum Putera Bahagia | 12 | 2023 | 01-10-2024 | 94.75% | 99% | 100% | 100% | 73.57% | 1.69% | 71.39% | 100% | 98.19% | 100% | 100% | 100% | 86.5 |
| 78607 | RS Ibu dan Anak Ummu Hani | 12 | 2023 | 01-03-2024 | 87.88% | 88% | 100% | 80% | 100% | 0% | 81.2% | 100% | 100% | 89.46% | 100% | 100% | 0 |
| 78608 | RS Khusus Ginjal Ny. R. A. Habibie | 12 | 2023 | 01-10-2024 | 81.09% | 89% | 95.77% | 0% | 96.72% | 5.43% | 95.58% | 100% | 88.52% | 84.62% | 100% | 100% | 0 |
| 78609 | RS Umum Ananda Purworejo | 12 | 2023 | - | 50% | 100% | 100% | 0% | 100% | 0% | 87% | 100% | 93% | 76% | 100% | 83% | 70 |
| 78610 | RS Umum Hermina Bekasi | 12 | 2023 | 01-11-2024 | 90% | 99% | 100% | 100% | 77.27% | 0% | 93.75% | 100% | 98.68% | 90% | 100% | 100% | 93.25 |
| 78611 | RS Umum Pelabuhan Cirebon | 12 | 2023 | 01-08-2024 | 88.54% | 90% | 98.09% | 100% | 80% | 0.95% | 53.08% | 100% | 97.14% | 97.22% | 100% | 100% | 86.85 |
| 78612 | RS Ibu dan Anak Adina | 12 | 2023 | 01-10-2024 | 89% | 88% | 100% | 0% | 79.36% | 0% | 50.97% | 100% | 76.57% | 87.11% | 99.52% | 100% | 0 |
| 78613 | RS Umum Purwa Husada | 12 | 2023 | 01-10-2024 | 92.52% | 94% | 91.09% | % | 90.86% | 0% | 94.18% | 100% | 92.75% | 100% | 91.67% | 100% | 0 |
| 78614 | RS Seto Hasbadi | 12 | 2023 | 02-07-2026 | 99.6% | 100% | 100% | 100% | 93.88% | 2.78% | 70% | 100% | 100% | 92.31% | 100% | 86.67% | 62.09 |
| 78615 | RS AMC | 12 | 2023 | 01-08-2024 | 93.69% | 98% | 100% | 0% | 75% | 1.78% | 60.29% | 96.92% | 93.75% | 100% | 100% | 100% | 82.9 |
| 78616 | RS Umum Emmanuel | 12 | 2023 | 01-10-2024 | 87.2% | 97% | 99.71% | 100% | 97.5% | 0% | 53.07% | 100% | 95.9% | 97.22% | 100% | 0% | 0 |
| 78617 | RS Umum Mitra Keluarga Bekasi | 12 | 2023 | 01-10-2024 | 99.9% | 100% | 99.88% | 0% | 93.05% | 4.26% | 99.95% | 100% | 100% | 100% | 100% | 100% | 78.5 |
| 78618 | RS Ibu dan Anak Melinda | 12 | 2023 | - | 99% | 99% | 100% | 100% | 97.83% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 100 |
| 78619 | RS Jantung Hasna Medika | 12 | 2023 | 01-08-2024 | 87.57% | 91% | 100% | 0% | 11.72% | 0.52% | 84.67% | 100% | 92.14% | 70.46% | 100% | 57.14% | 86 |
| 78620 | RS Umum Panti Abdi Dharma | 12 | 2023 | 01-11-2024 | 98.36% | 100% | 100% | 100% | 87.32% | 0% | 80% | 100% | 100% | 96.77% | 100% | 100% | 85 |
| 78621 | RS Umum Trianda | 12 | 2023 | 01-01-1970 | 95% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 78622 | RS Umum Daerah H. Bachtiar Djafar | 12 | 2023 | 01-08-2024 | 84% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 0% | 93.8 |
| 78623 | RS Umum Hartati Medical Centre | 12 | 2023 | 01-08-2024 | 85% | 83% | 100% | 100% | 88.89% | 75% | 80% | 94.29% | 90% | 96.36% | 90.67% | 90% | 0 |
| 78624 | RS Umum Daerah Cut Nyak Dhien | 12 | 2023 | 01-10-2024 | 80.5% | 93% | 89.81% | 100% | 71.09% | 4.8% | 94.78% | 100% | 99.96% | 91.94% | 94.78% | 0% | 0 |
| 78625 | RS Umum Daerah Dr. Tengku Mansyur | 12 | 2023 | 01-09-2024 | 90% | 86% | 96.55% | 82.22% | 84.83% | 3.57% | 90.38% | 100% | 90% | 90% | 100% | 100% | 80 |
| 78626 | RS Umum Daerah Meuraxa | 12 | 2023 | - | 81.97% | 98% | 100% | 100% | 97.95% | 0% | 97.89% | 90.73% | 82.25% | 90% | 100% | 100% | 91.05 |
| 78627 | RS Umum Tere Margareth | 12 | 2023 | 01-10-2024 | 99.33% | 99% | 98.46% | 94.44% | 97.6% | 0% | 84.62% | 88.89% | 92.22% | 80% | 100% | 100% | 95.22 |
| 78628 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 12 | 2023 | 01-09-2024 | 85% | 100% | 100% | 0% | 76.92% | 100% | 84.62% | 100% | 100% | 40.32% | 100% | 0% | 92 |
| 78629 | RS Umum Daerah Sultan Iskandar Muda Nagan Raya | 12 | 2023 | 01-10-2024 | 90.71% | 100% | 100% | 90.91% | 55.95% | 3.45% | 100% | 90.48% | 87.23% | 75% | 100% | 88% | 83.16 |
| 78630 | RS Metta Medika II | 12 | 2023 | 01-09-2024 | 95% | 100% | 100% | 94.12% | 90.91% | 3.7% | 94.16% | 100% | 100% | 95.82% | 100% | 97.06% | 78.9 |
| 78631 | RS Umum Karya Bakti Ujung Bandar | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 100% | 100% | 1.43% | 85.46% | 100% | 100% | 100% | 100% | 0% | 90 |
| 78632 | RS Umum Mitra Medika Premiere | 12 | 2023 | 01-06-2024 | 100% | 100% | 95.16% | 0% | 68.75% | 12.99% | 82.09% | 100% | 99.98% | 79.41% | 100% | 100% | 92.92 |
| 78633 | RS Umum Daerah Salak | 12 | 2023 | 02-07-2024 | 90% | 100% | 100% | 37.5% | 99.88% | 2.38% | 100% | 100% | 94.69% | 100% | 100% | 100% | 97.99 |
| 78634 | RS Umum Harapan | 12 | 2023 | 01-09-2024 | 84.13% | 97% | 100% | 75% | 34.45% | 0% | 68.61% | 100% | 95.95% | 94.83% | 100% | 100% | 78.5 |
| 78635 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 12 | 2023 | 01-08-2024 | 95% | 96% | 100% | 0% | 71.88% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 57 |
| 78636 | RS Umum Melati | 12 | 2023 | 01-09-2024 | 95% | 90% | 100% | 0% | 96.33% | 0% | 87.38% | 100% | 97.23% | 91.33% | 100% | 100% | 0 |
| 78637 | RS TNI Tk. IV 01.07.03 | 12 | 2023 | 01-10-2024 | 97.5% | 98% | 97% | 60% | 100% | 0% | 95.29% | 100% | 99.83% | 100% | 100% | 100% | 91.93 |
| 78638 | RS Umum Putri Bidadari | 12 | 2023 | 01-05-2024 | 94.52% | 100% | 100% | 21.75% | 81% | 1.97% | 92.19% | 100% | 97.78% | 81.82% | 97.61% | 100% | 95.5 |
| 78639 | RS Umum Deli | 12 | 2023 | 01-08-2024 | 95.31% | 98% | 96% | 0% | 82.59% | 14.29% | 80.83% | 100% | 94.66% | 0% | 100% | 0% | 78.23 |
| 78640 | RS Umum Estomihi | 12 | 2023 | 01-05-2024 | 96% | 90% | 100% | 90% | 92.5% | 6.67% | 92% | 96.67% | 96.67% | 94% | 83.33% | 100% | 98.67 |
| 78641 | RS Tk. IV 01.07.01 | 12 | 2023 | 01-09-2024 | 90.86% | 71% | 97.22% | 0% | 62.53% | 5.19% | 85.62% | 100% | 93% | 73.08% | 96.67% | 100% | 86 |
| 78642 | RS Bhayangkara Banda Aceh | 12 | 2023 | 01-09-2024 | 90% | 98% | 85.12% | 100% | 82.35% | 4.88% | 81.34% | 100% | 78.14% | 79.22% | 82.43% | 81.3% | 90.91 |
| 78643 | RS Sri Pamela Sei Dadap | 12 | 2023 | 01-08-2024 | 86.62% | 86% | 100% | 100% | 89.11% | 3.45% | 89.45% | 100% | 89.43% | 92.82% | 100% | 100% | 81.98 |
| 78644 | RS Umum Madani | 12 | 2023 | 01-10-2024 | 88% | 100% | 100% | 84.21% | 80.78% | 4.71% | 81.51% | 100% | 82.01% | 80.52% | 100% | 100% | 80.15 |
| 78645 | RS Umum Malahayati | 12 | 2023 | 01-08-2024 | 92% | 98% | 100% | 100% | 90.7% | 0.9% | 89.24% | 100% | 97.09% | 80% | 98.04% | 100% | 98.6 |
| 78646 | RS Umum Mahkota Bidadari | 12 | 2023 | 01-09-2024 | 96.33% | 100% | 96.95% | 100% | 100% | 0% | 97.83% | 100% | 88.75% | 96.67% | 100% | 100% | 97.48 |
| 78647 | RS Umum Daerah Pidie Jaya | 12 | 2023 | - | 86.67% | 86% | 100% | 100% | 76.02% | 0% | 87.54% | 100% | 100% | 89.47% | 100% | 100% | 0 |
| 78648 | RS Umum Eshmun | 12 | 2023 | 01-10-2024 | 90.5% | 100% | 100% | 0% | 19.93% | 15.24% | 62.25% | 100% | 85.47% | 84.31% | 100% | 100% | 92.37 |
| 78649 | RS Umum Daerah Dr. Pirngadi | 12 | 2023 | - | 90.2% | 96% | 96.28% | 0% | 91.03% | 0% | 96.37% | 100% | 87.12% | 100% | 100% | 100% | 84.84 |
| 78650 | RS Umum Daerah Dr. Djasamen Saragih | 12 | 2023 | 01-09-2024 | 72.78% | 69% | 100% | 100% | 61.22% | 0% | 100% | 100% | 96.18% | 100% | 100% | 0% | 80.28 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.