Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78651 | RS Umum Daerah dr. Zubir Mahmud | 12 | 2023 | 01-10-2024 | 90.2% | 100% | 93.22% | 100% | 83.53% | 3.76% | 94.39% | 100% | 100% | 0% | 97.51% | 0% | 0 |
| 78652 | RS Umum Daerah Tamiang | 12 | 2023 | 01-09-2024 | 80% | 75% | 99.61% | 100% | 50.2% | 0% | 93.94% | 50% | 100% | 95.08% | 88.51% | 0% | 83.78 |
| 78653 | RS Columbia Asia Medan | 12 | 2023 | - | 99.61% | 100% | 100% | 0% | 74.37% | 0% | 64.22% | 100% | 0% | 90% | 93.15% | 100% | 6408 |
| 78654 | RS Umum Stella Maris | 12 | 2023 | 01-10-2024 | 100% | 94% | 100% | 0% | 100% | 0% | 100% | 100% | 99.69% | 100% | 100% | 100% | 89 |
| 78655 | RS Umum Bina Kasih | 12 | 2023 | 01-09-2024 | 84.55% | 91% | 99.05% | 100% | 95.69% | 100% | 81.37% | 100% | 100% | 0% | 62.9% | 100% | 86.79 |
| 78656 | RS Umum Daerah Tarutung | 12 | 2023 | 01-10-2024 | 99% | 100% | 100% | 100% | 66.04% | 11.84% | 100% | 100% | 98.94% | 100% | 100% | 100% | 88.16 |
| 78657 | RS Umum HKBP Balige | 12 | 2023 | 01-10-2024 | 97.73% | 99% | 100% | 84.38% | 77.3% | 11.11% | 94.5% | 100% | 98.51% | 87.13% | 100% | 100% | 80.16 |
| 78658 | RS Umum Daerah Nias Selatan | 12 | 2023 | 01-09-2024 | 34.5% | 81% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 73.51 |
| 78659 | RS Umum Metta Medika | 12 | 2023 | 01-09-2024 | 93.62% | 100% | 100% | 80% | 94.44% | 1.85% | 90.43% | 100% | 100% | 93.9% | 100% | 86.96% | 0 |
| 78660 | RS Umum Daerah H. Abdul Manan Simatupang | 12 | 2023 | 12-11-2023 | 98% | 100% | 100% | 100% | 90% | 98% | 100% | 100% | 100% | 100% | 98% | 100% | 80.86 |
| 78661 | RS Ibu dan Anak Propinsi NAD | 12 | 2023 | - | 97.22% | 98% | 100% | 100% | 100% | 100% | 99.45% | 100% | 88.1% | 100% | 100% | 100% | 0 |
| 78662 | RS Tk. II Putri Hijau Medan | 12 | 2023 | 01-04-2024 | 100% | 100% | 100% | 100% | 95.51% | 2.67% | 97.95% | 100% | 99.26% | 100% | 100% | 93.33% | 93 |
| 78663 | RS Umum Daerah Dolok Sanggul | 12 | 2023 | 01-08-2024 | 86% | 100% | 100% | 83.33% | 81.11% | 4.76% | 81.33% | 100% | 100% | 100% | 100% | 0% | 82.3 |
| 78664 | RS Umum Murni Teguh Memorial Hospital | 12 | 2023 | 01-10-2024 | 93.87% | 100% | 100% | 100% | 63.46% | 2.85% | 63.63% | 99.31% | 99.91% | 85.71% | 100% | 100% | 96.41 |
| 78665 | RS Grandmed | 12 | 2023 | 01-06-2024 | 99.5% | 100% | 98.24% | 81.25% | 93.02% | 3.68% | 95.98% | 93.62% | 100% | 85.22% | 96.55% | 87.5% | 0 |
| 78666 | RS Sapta Medika | 12 | 2023 | 01-09-2024 | 100% | 91% | 100% | 100% | 79.04% | 0% | 76.6% | 100% | 85.29% | 95.05% | 97.76% | 100% | 89 |
| 78667 | RS Jiwa Aceh | 12 | 2023 | 01-10-2024 | 93.94% | 100% | 100% | % | 95.31% | % | 100% | 100% | 100% | 74% | 60% | 0% | 0 |
| 78668 | RS Umum Daerah Dr. H. Kumpulan Pane | 12 | 2023 | 01-08-2024 | 92.58% | 84% | 100% | 50% | 98.16% | 0% | 97.56% | 100% | 98.44% | 87.5% | 95% | 0% | |
| 78669 | RS Sri Pamela Torgamba | 12 | 2023 | 01-09-2024 | 86.77% | 96% | 100% | % | 91.07% | 0% | 91.32% | 94.61% | 90.6% | 0% | 100% | 100% | 83.1 |
| 78670 | RS SUFINA AZIZ | 12 | 2023 | 01-08-2024 | 95.05% | 99% | 100% | 80% | 86.62% | 3.51% | 78.14% | 100% | 99.47% | 95.83% | 100% | 87.5% | 87.68 |
| 78671 | RS Umum Permata Madina Sibuhuan | 12 | 2023 | 01-03-2024 | 90% | 90% | 90% | 100% | 70.59% | 12.82% | 65.69% | 100% | 100% | 76.67% | 80.29% | 100% | 80 |
| 78672 | RS Tiga Bersaudara | 12 | 2023 | 01-10-2024 | 97.5% | 95% | 96.5% | 97% | 95% | 97.5% | 97.5% | 97.5% | 94.5% | 92.5% | 95% | 93.5% | 195 |
| 78673 | RS Efarina Etaham Pematang Siantar | 12 | 2023 | 01-09-2024 | 99.5% | 99% | 99% | 4% | 99% | 5% | 100% | 100% | 100% | 99% | 98% | 96.67% | 86.88 |
| 78674 | RS Umum Elpi Al Azis | 12 | 2023 | 01-09-2024 | 91.19% | 90% | 97.31% | 0% | 91% | 0% | 85.5% | 90.91% | 87.1% | 96.92% | 96.67% | 100% | 90.12 |
| 78675 | RS Rasyida Siantar | 12 | 2023 | - | 90% | 100% | 100% | 0% | 97.14% | 0% | 97.14% | 100% | 100% | 85.71% | 93.02% | 100% | 0 |
| 78676 | RS Umum Inanta | 12 | 2023 | 01-11-2024 | 100% | 100% | 100% | 94.34% | 100% | 1.63% | 97.2% | 100% | 97.78% | 100% | 100% | 100% | 0 |
| 78677 | RS Umum Daerah Muyang Kute Redelong Bener Meriah | 12 | 2023 | 01-05-2024 | 89% | 89% | 99.01% | 0% | 65.82% | 0% | 93.76% | 95.69% | 73.43% | 100% | 91.67% | 100% | 0 |
| 78678 | RS Umum Tiara Kasih Sejati | 12 | 2023 | 01-11-2024 | 80% | 85% | 100% | 85.71% | 87.5% | 0% | 87.5% | 80% | 100% | 66.67% | 87.5% | 0% | 100 |
| 78679 | RS Umum Bunda Thamrin | 12 | 2023 | 01-09-2024 | 96.43% | 100% | 99.21% | 75% | 85.19% | 0.88% | 57.73% | 100% | 99.99% | 100% | 100% | 100% | 96.43 |
| 78680 | RS Mata Siantar | 12 | 2023 | 01-08-2024 | 50% | 100% | 100% | 0% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0 |
| 78681 | RS Umum Daerah Rantau Prapat | 12 | 2023 | 01-10-2024 | 97% | 93% | 100% | 100% | 100% | 2.17% | 97.8% | 98.75% | 98.46% | 0% | 100% | 100% | 95 |
| 78682 | RS Umum Daerah Simeulue | 12 | 2023 | 01-10-2024 | 85.6% | 89% | 100% | 62.5% | 99.8% | 4.5% | 83.63% | 100% | 88.16% | 83.33% | 100% | 100% | 82 |
| 78683 | RS Umum Daerah Kota Pinang | 12 | 2023 | 01-10-2024 | 84% | 85% | 97.87% | 75% | 83.98% | 5.71% | 97.84% | 100% | 83.87% | 95.85% | 93.22% | 100% | 0 |
| 78684 | RS Ibu dan Anak Stella Maris | 12 | 2023 | 01-10-2024 | 91.96% | 75% | 100% | 100% | 100% | 2.26% | 98.75% | 100% | 99.89% | 94.69% | 100% | 100% | 92.4 |
| 78685 | RS Tk. II Iskandar Muda Banda Aceh | 12 | 2023 | 01-09-2024 | 85% | 88% | 97.6% | 93.75% | 84.45% | 0.75% | 82.85% | 100% | 98.52% | 82.35% | 91.77% | 86.67% | 92.33 |
| 78686 | RS Umum Daerah Aek Kanopan | 12 | 2023 | 01-09-2024 | 88.46% | 92% | 91.67% | 90% | 85.29% | 6.67% | 93.33% | 88.89% | 90.78% | 88% | 80% | 75% | 170 |
| 78687 | RS Umum Nuraini | 12 | 2023 | 01-01-1970 | 97.01% | 100% | 100% | 87.5% | 100% | 4% | 95.62% | 96.67% | 88.2% | 90% | 100% | 100% | 0 |
| 78688 | RS Umum Daerah Aceh Singkil | 12 | 2023 | 01-10-2024 | 77.99% | 34% | 82.69% | 0% | 84.39% | 33.8% | 100% | 100% | 72.23% | 0% | 82.43% | 0% | 0 |
| 78689 | RS Umum Sawit Indah Perbaungan | 12 | 2023 | 01-09-2024 | 92.5% | 86% | 96.67% | 94.83% | 97.4% | 77.78% | 94.12% | 98.41% | 76.19% | 75% | 94.81% | 87.5% | 98 |
| 78690 | RS Umum Pabatu | 12 | 2023 | 01-09-2024 | 93.5% | 87% | 33.33% | 0% | 80.3% | 0% | 100% | 100% | 95.36% | 85.71% | 35% | 80% | 81 |
| 78691 | RS Umum Daerah Dr. Zainoel Abidin | 12 | 2023 | - | 92.68% | 90% | 95.59% | 55.56% | 88.96% | 1.75% | 89.85% | 94.09% | 88.61% | 84.62% | 82.03% | 100% | 81.1 |
| 78692 | RS Umum Siloam Dhirga Surya | 12 | 2023 | 01-09-2024 | 97.67% | 91% | 96.51% | 0% | 73.39% | 12.29% | 83.33% | 100% | 99.76% | 58.82% | 93.51% | 100% | 91.93 |
| 78693 | RS Umum Daerah TGK. Abdullah Syafii Beureuneun | 12 | 2023 | - | 83.26% | 93% | 92.75% | 100% | 63.12% | 2.5% | 95.16% | 94.67% | 46.27% | 91.25% | 75.71% | 100% | 58 |
| 78694 | RS Umum Vita Insani | 12 | 2023 | 01-08-2024 | 86.69% | 100% | 99.14% | 70.59% | 73.79% | 1.67% | 86% | 100% | 85.22% | 80.87% | 100% | 100% | 78.47 |
| 78695 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 12 | 2023 | 01-01-1970 | 83.16% | 88% | 99.51% | 50% | 94.18% | 4.55% | 93.58% | 100% | 98.38% | 0% | 100% | 100% | 82 |
| 78696 | RS Umum Harapan Bunda Banda Aceh | 12 | 2023 | 01-10-2024 | 83.55% | 92% | 74.47% | 100% | 81.77% | 5.35% | 52.55% | 92.13% | 91.11% | 82.76% | 93.04% | 100% | 0 |
| 78697 | RS Chevani | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 42.42% | 55.2% | 2.08% | 76.89% | 95.12% | 94.96% | 60% | 99.06% | 100% | 98 |
| 78698 | RS Umum Muhammadiyah Sumatera Utara | 12 | 2023 | 01-10-2024 | 99.2% | 100% | 100% | 87.5% | 90.59% | 3.57% | 98.22% | 100% | 99.81% | 78.26% | 100% | 100% | 85 |
| 78699 | RS Umum Daerah Dr. FL Tobing Sibolga | 12 | 2023 | 01-08-2024 | 96.67% | 96% | 95.71% | 0% | 95.83% | 0% | 100% | 100% | 100% | 85.71% | 100% | 0% | 0 |
| 78700 | RS Umum Horas Insani | 12 | 2023 | - | 82.97% | 100% | 70.73% | 0% | 43.95% | 2.13% | 89.31% | 100% | 91.61% | 80% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.