Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78701 | RS Umum Daerah Dr. Hadrianus Sinaga | 12 | 2023 | 01-08-2024 | 90.04% | 91% | 100% | % | 49.55% | % | 100% | 100% | 92% | 100% | 100% | 100% | 84.02 |
| 78702 | RS Umum Daerah Sultan Sulaiman Syariful Alamsyah | 12 | 2023 | 01-10-2024 | 86.61% | 95% | 100% | 0% | 59.06% | 0% | 46.97% | 97.11% | 96.01% | 0% | 100% | 100% | 85.817 |
| 78703 | RS Jiwa Bina Karsa Medan | 12 | 2023 | 01-07-2024 | 100% | 93% | 100% | 0% | 100% | 0% | 100% | 66.67% | 99.67% | 100% | 100% | 83.33% | 94.5 |
| 78704 | RS Umum Citra Husada | 12 | 2023 | 01-10-2024 | 96.5% | 98% | 100% | 100% | 77.42% | 1.6% | 91.25% | 100% | 99.54% | 100% | 96.55% | 100% | 0 |
| 78705 | RS Pratama Kabupaten Nias Utara | 12 | 2023 | 01-09-2024 | 100% | 91% | 100% | % | 100% | % | 100% | 0% | 100% | 0% | 0% | 100% | 1917 |
| 78706 | RS Ibu dan Anak Azalia | 12 | 2023 | 01-04-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 87.5% | 100% | 100% | 100% | 100% | 91 |
| 78707 | RS Umum Royal Prima Marelan | 12 | 2023 | 01-09-2024 | 99.33% | 99% | 99.89% | 100% | 100% | 0% | 99.64% | 100% | 100% | 99.33% | 99.32% | 0% | 95 |
| 78708 | RS Khusus Mata SMEC | 12 | 2023 | 01-09-2024 | 96.5% | 100% | 100% | 0% | 97.97% | 0% | 100% | 100% | 96.23% | 100% | 100% | 100% | 96.34 |
| 78709 | RS Bhayangkara Tk.III Kota Tebing Tinggi | 12 | 2023 | 01-09-2024 | 91% | 92% | 100% | 100% | 97.52% | 0% | 92.28% | 100% | 91.75% | 90.14% | 100% | 72.22% | 0 |
| 78710 | RS Umum Martha Friska Multatuli | 12 | 2023 | 01-10-2024 | 89.08% | 100% | 100% | 96.55% | 57.94% | 8.89% | 82.98% | 100% | 90.92% | 92% | 100% | 100% | 91 |
| 78711 | RS Umum Sri Pamela | 12 | 2023 | 01-10-2024 | 89.5% | 98% | 100% | 0% | 70.67% | 0% | 86.66% | 100% | 87.5% | 88% | 100% | 100% | 94 |
| 78712 | RS Umum Mufid | 12 | 2023 | - | 94% | 100% | 100% | 0% | 76% | 100% | 78% | 100% | 90.02% | 70% | 100% | 100% | 89 |
| 78713 | RS Umum Sint Lucia | 12 | 2023 | 01-08-2024 | 93.5% | 98% | 100% | 100% | 70.97% | 0% | 71.2% | 100% | 62.72% | 100% | 100% | 100% | |
| 78714 | RS Umum Daerah H. Sahudin Kutacane | 12 | 2023 | - | 86.41% | 91% | 94.63% | 12.5% | 100% | 95.31% | 100% | 100% | 100% | 0% | 100% | 100% | 86 |
| 78715 | RS Jiwa Prof. Dr. Muhammad Ildrem | 12 | 2023 | 01-10-2024 | 87.9% | 85% | 98.21% | % | 98.04% | % | 100% | 100% | 100% | 98.21% | 100% | 0% | 84.39 |
| 78716 | RS Umum Yoshua | 12 | 2023 | 01-09-2024 | 86.96% | 50% | 99.13% | 80% | 93.96% | 83.33% | 95.65% | 91.3% | 95.65% | 95.65% | 80% | 86.96% | 90 |
| 78717 | RS Umum Citra Medika | 12 | 2023 | 01-09-2024 | 85% | 90% | 100% | 90.91% | 78.75% | 0% | 76% | 100% | 93.6% | 81.25% | 100% | 93.33% | 85 |
| 78718 | RS Umum Sari Mutiara Lubuk Pakam | 12 | 2023 | - | 95% | 97% | 96.97% | 90.91% | 76.24% | 0.76% | 88.37% | 100% | 97.97% | 92.86% | 100% | 78.57% | 77.5 |
| 78719 | RS Umum Daerah dr. Husni Thamrin | 12 | 2023 | 01-10-2024 | 95.5% | 91% | 94.59% | % | 91.67% | % | 100% | 100% | 96.32% | 100% | 100% | 100% | 80 |
| 78720 | RS Umum Latersia | 12 | 2023 | 01-01-1970 | 99% | 98% | 99% | 97% | 100% | 4% | 89% | 100% | 92.5% | 90% | 100% | 100% | 100 |
| 78721 | RS Umum Harapan Sehat | 12 | 2023 | - | 85.83% | 98% | 100% | 0% | 85.71% | 0% | 82.86% | 98.5% | 100% | 91.67% | 98.33% | 100% | 80 |
| 78722 | RS Umum Islam Malahayati | 12 | 2023 | 01-06-2024 | 93.49% | 76% | 100% | 92% | 100% | 0% | 65.92% | 100% | 85.71% | 90.74% | 97.73% | 85.71% | 0 |
| 78723 | RS Umum Mitra Medika | 12 | 2023 | 01-06-2024 | 96.6% | 100% | 100% | 100% | 98.4% | 1.82% | 92.99% | 100% | 98.27% | 97.83% | 100% | 100% | 0 |
| 78724 | RS Umum Sarah | 12 | 2023 | 01-06-2024 | 79.69% | 96% | 100% | 0% | 96.88% | 0% | 86.77% | 0% | 99.81% | 0% | 95.4% | 100% | 100 |
| 78725 | RS Umum Daerah Panyabungan | 12 | 2023 | 01-09-2024 | 99.95% | 100% | 100% | 100% | 64.23% | 3.08% | 93.76% | 100% | 90.83% | 84.86% | 100% | 0% | 88 |
| 78726 | RSAU Dr. Abdul Malik | 12 | 2023 | - | 92.5% | 90% | 100% | 0% | 94.74% | 0% | 0% | 83.33% | 96.64% | 0% | 0% | 100% | 0 |
| 78727 | RS Jiwa Bina Karsa Tuntungan | 12 | 2023 | 01-03-2024 | 100% | 100% | 99.2% | 0% | 100% | 0% | 98.04% | 100% | 100% | 97.14% | 100% | 100% | 93.5 |
| 78728 | RS Umum Daerah Langsa | 12 | 2023 | 01-09-2024 | 85% | 94% | 98.5% | 100% | 91.55% | 1.99% | 90.67% | 100% | 83.04% | 100% | 99.85% | 100% | 9153 |
| 78729 | RS Umum Montella | 12 | 2023 | 01-10-2024 | 85.38% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 80.21% | 82.29% | 100% | 100% | 163 |
| 78730 | RS Umum Sembiring Deli Tua | 12 | 2023 | 01-09-2024 | 98.87% | 100% | 98.11% | 0% | 75% | 12% | 77.96% | 100% | 99.76% | 74.53% | 100% | 100% | 94 |
| 78731 | RS Umum AL Fuadi | 12 | 2023 | 01-09-2024 | 96.78% | 100% | 94.55% | 100% | 97.91% | 0% | 97.37% | 100% | 98.66% | 97.06% | 98.6% | 100% | 93.6 |
| 78732 | RS Umum Laras Kabupaten Simalungun | 12 | 2023 | 01-09-2024 | 99.05% | 99% | 100% | 0% | 89.03% | 15.79% | 92.41% | 100% | 92.3% | 43.96% | 92.98% | 0% | 93 |
| 78733 | RS Umum Full Bethesda | 12 | 2023 | 01-08-2024 | 93.5% | 80% | 100% | 100% | 88.33% | 0% | 86% | 100% | 100% | 93.33% | 100% | 100% | 82 |
| 78734 | RS Umum Kasih Insani | 12 | 2023 | 01-10-2024 | 98% | 88% | 100% | 0% | 100% | 0% | 80% | 90.38% | 100% | 0% | 0% | 0% | 0 |
| 78735 | RS Ibu dan Anak Keluarga Desa | 12 | 2023 | - | 98.05% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 78736 | RS AL Dr. Komang Makes Belawan | 12 | 2023 | 01-06-2024 | 95% | 96% | 99.27% | 0% | 92.63% | 0% | 100% | 100% | 99.89% | 99.76% | 100% | 0% | 100 |
| 78737 | RS Umum Kusta Lau Simomo | 12 | 2023 | 01-10-2024 | 85% | 88% | 88.24% | 0% | 100% | 0% | 90% | 0% | 100% | 80% | 60% | 100% | 20 |
| 78738 | RS Tk. IV 01.07.02 Binjai | 12 | 2023 | 01-05-2024 | 91% | 99% | 100% | 100% | 100% | 0% | 72.02% | 100% | 100% | 80% | 100% | 100% | 100 |
| 78739 | RS Umum Bandung | 12 | 2023 | 01-09-2024 | 91.79% | 88% | 93.75% | 95% | 91.37% | 95% | 93.06% | 100% | 100% | 96.43% | 96.92% | 100% | 82 |
| 78740 | RS Umum Dr. Gerhard L. Tobing | 12 | 2023 | 01-09-2024 | 42.5% | 100% | 100% | 0% | 0% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 6 |
| 78741 | RS Umum Daerah Parapat | 12 | 2023 | 01-10-2024 | 73.5% | 84% | 100% | 40% | 83.54% | 20% | 59.38% | 100% | 90.83% | 100% | 100% | 100% | 227 |
| 78742 | RS Umum Sinar Husni | 12 | 2023 | 01-05-2024 | 100% | 100% | 100% | 100% | 96.84% | 3.12% | 91.67% | 100% | 0% | 91.98% | 100% | 100% | 95 |
| 78743 | RS Umum Daerah Kabupaten Aceh Besar | 12 | 2023 | 01-10-2024 | 93.23% | 85% | 99.09% | 100% | 69.35% | 0% | 98.58% | 100% | 87.12% | 100% | 84.62% | 80% | 0 |
| 78744 | RS Umum Daerah Kabanjahe | 12 | 2023 | 01-09-2024 | 90% | 93% | 100% | 0% | 90% | 0% | 100% | 100% | 90% | 90% | 100% | 0% | 78.17 |
| 78745 | RS Umum Rahmad Hidayah | 12 | 2023 | 01-10-2024 | 95% | 97% | 96% | 97.33% | 97% | 97.67% | 99% | 98% | 99.33% | 98% | 99.33% | 99% | 95 |
| 78746 | RS Umum Bidadari | 12 | 2023 | 01-06-2024 | 100% | 100% | 100% | 100% | 99.33% | 0% | 99.42% | 100% | 97.24% | 95% | 96.15% | 100% | 98 |
| 78747 | RS Umum Pusat H. Adam Malik | 12 | 2023 | 01-10-2024 | 93.2% | 96% | 100% | 100% | 89.38% | 0% | 92.41% | 98.85% | 99.97% | 87.94% | 99.79% | 100% | 92.14 |
| 78748 | RS Umum Mitra Sejati | 12 | 2023 | 01-06-2024 | 89.29% | 81% | 98.67% | 80.82% | 93.82% | 5.26% | 70.42% | 83.33% | 100% | 72.55% | 92.93% | 73.68% | 81 |
| 78749 | RS Umum Mitra Medika Amplas | 12 | 2023 | 01-08-2024 | 91.73% | 100% | 100% | 74.07% | 59.7% | 0% | 85% | 100% | 100% | 71.43% | 100% | 100% | 92.66 |
| 78750 | RS Umum Telaga Bunda | 12 | 2023 | 01-01-1970 | 90% | 100% | 98.25% | 100% | 94.33% | 2.56% | 87.12% | 100% | 100% | 92.13% | 97.76% | 100% | 92 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.