Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 78701 | RS Umum Daerah Tanah Abang | 9 | 2024 | 90.1% | 100% | 100% | 0% | 97.09% | 0% | 65.83% | 100% | 93.54% | 100% | 97.09% | 100% | 0 |
| 78702 | RS Islam Jakarta Cempaka Putih | 9 | 2024 | 84.79% | 94% | 100% | 80% | 80.53% | 1.43% | 74.78% | 100% | 86.27% | 80% | 98.79% | 100% | 0 |
| 78703 | RS Ibu dan Anak Sayyidah | 9 | 2024 | 100% | 100% | 100% | 97.14% | 100% | 0% | 53.16% | 100% | 91.2% | 100% | 100% | 83.05% | 0 |
| 78704 | RS Umum Daerah Cipayung | 9 | 2024 | 87% | 94% | 100% | 100% | 91.97% | 1.54% | 77.37% | 100% | 99.72% | 87.88% | 100% | 100% | 0 |
| 78705 | RS Umum Daerah Kebayoran Baru | 9 | 2024 | 97.08% | 99% | 100% | 0% | 91.74% | 0% | 100% | 100% | 94.43% | 100% | 100% | 100% | 0 |
| 78706 | RS Umum Gading Pluit | 9 | 2024 | 99.67% | 100% | 100% | 0% | 95.38% | 0% | 64.69% | 100% | 100% | 0% | 100% | 100% | 0 |
| 78707 | RS Umum Pertamina Jaya | 9 | 2024 | 95% | 100% | 100% | 100% | 80.54% | 0% | 80.49% | 100% | 91.25% | 100% | 100% | 100% | 0 |
| 78708 | RS Ibu dan Anak St. Yusuf | 9 | 2024 | 97.95% | 100% | 100% | 60% | 71.85% | 35.14% | 85.27% | 100% | 95.84% | 100% | 100% | 100% | 0 |
| 78709 | RS Umum Puri Medika | 9 | 2024 | 93.24% | 72% | 99.29% | 100% | 94.56% | 0% | 81.16% | 100% | 90.54% | 81.89% | 99.6% | 100% | 0 |
| 78710 | RS Umum Hermina Podomoro | 9 | 2024 | 89.74% | 98% | 100% | 100% | 78.67% | 0% | 86.67% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 78711 | RS Umum Sumber Waras | 9 | 2024 | 84.02% | 95% | 97.33% | % | 79.45% | 0% | 78.97% | 93.67% | 99.58% | 82.67% | 100% | 100% | 0 |
| 78712 | RS Umum Premier Jatinegara | 9 | 2024 | 93.82% | 100% | 100% | 0% | 54.17% | 13.22% | 58.57% | 100% | 81.01% | 100% | 95.65% | 100% | 0 |
| 78713 | RS Jiwa Islam Klender | 9 | 2024 | 82.44% | 100% | 100% | % | 97.27% | % | 65.61% | 100% | 99.06% | 97.22% | 100% | 100% | 0 |
| 78714 | RS Umum Firdaus | 9 | 2024 | 96% | 100% | 100% | 100% | 99.38% | 0.64% | 57% | 100% | 96.8% | 80% | 100% | 100% | 0 |
| 78715 | RS Pondok Indah Puri Indah | 9 | 2024 | 92.44% | 100% | 100% | 0% | 91.53% | 4.45% | 62.19% | 100% | 0% | 100% | 100% | 100% | 0 |
| 78716 | RS Umum Daerah Koja | 9 | 2024 | 85% | 90% | 100% | 100% | 100% | 0% | 100% | 100% | 93.58% | 87.14% | 98.33% | 100% | 0 |
| 78717 | RS Ibu dan Anak Grand Family | 9 | 2024 | 93.71% | 88% | 100% | 0% | 100% | 2.99% | 81.25% | 100% | 97.13% | 0% | 100% | 100% | 0 |
| 78718 | RS Umum Mayapada | 9 | 2024 | 85.21% | 94% | 99.72% | % | 80.01% | 0.33% | 98.46% | 98% | 99.66% | 100% | 99.71% | 100% | 0 |
| 78719 | RS Umum Siloam TB Simatupang | 9 | 2024 | 95.8% | 68% | 100% | 100% | 100% | 6.56% | 80.99% | 100% | 100% | 100% | 100% | 83.33% | 0 |
| 78720 | RS Umum Daerah Jagakarsa | 9 | 2024 | 82.91% | 83% | 100% | 100% | 100% | 0% | 96.88% | 100% | 97.66% | 100% | 100% | 100% | 0 |
| 78721 | RS Tk. IV Cijantung | 9 | 2024 | 95.88% | 96% | 96.08% | 0% | 94.74% | 1.72% | 76.55% | 94.44% | 82.59% | 85.71% | 99.2% | 100% | 0 |
| 78722 | RS Umum Daerah Kalideres | 9 | 2024 | 93.9% | 100% | 100% | 100% | 86.09% | 3% | 80.27% | 100% | 99.95% | 64.38% | 76.66% | 100% | 0 |
| 78723 | RS Umum Bhakti Mulia | 9 | 2024 | 91.83% | 92% | 96.1% | 100% | 87.71% | 0% | 86.8% | 100% | 100% | 90% | 96.35% | 100% | 0 |
| 78724 | RS Umum Daerah Kembangan | 9 | 2024 | 93.91% | 100% | 100% | 100% | 95.33% | 0% | 96.07% | 100% | 96.7% | 100% | 100% | 100% | 0 |
| 78725 | RS Khusus Daerah Duren Sawit | 9 | 2024 | 66.57% | 87% | 100% | 95.65% | 87% | 4.94% | 80.07% | 100% | 94.39% | 0% | 100% | 100% | 0 |
| 78726 | RS Umum Satya Negara | 9 | 2024 | 95.7% | 94% | 100% | 0% | 24.58% | 10% | 68.28% | 100% | 80.85% | 0% | 100% | 100% | 0 |
| 78727 | RS Umum Universitas Kristen Indonesia | 9 | 2024 | 87% | 100% | 100% | 0% | 95.71% | 0% | 83.9% | 100% | 99.78% | 85.71% | 100% | 100% | 0 |
| 78728 | RS Umum Mitra Keluarga Kelapa Gading | 9 | 2024 | 97.1% | 92% | 100% | 0% | 100% | 0% | 90.86% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78729 | RS Umum Daerah Tebet | 9 | 2024 | 95.59% | 100% | 100% | 0% | 100% | 0.92% | 100% | 100% | 97.57% | 100% | 100% | 100% | 0 |
| 78730 | RS Umum Daerah Pesanggrahan | 9 | 2024 | 96.1% | 100% | 100% | 0% | 86.51% | 0% | 100% | 100% | 82.07% | 100% | 100% | 100% | 0 |
| 78731 | RS Umum Kramat 128 | 9 | 2024 | 99.67% | 100% | 99.39% | 100% | 100% | 0.55% | 80.83% | 100% | 75.1% | 100% | 100% | 100% | 0 |
| 78732 | RS Khusus Mata Jakarta Eye Center Kedoya | 9 | 2024 | 82.52% | 100% | 100% | % | 80.04% | 3.03% | 96.75% | 100% | 0% | 83.82% | 100% | 100% | 0 |
| 78733 | RS Umum Daerah Kramat Jati | 9 | 2024 | 97.66% | 100% | 100% | 100% | 97.38% | 1.91% | 97.48% | 100% | 95.11% | 100% | 100% | 0% | 0 |
| 78734 | RS Jantung Jakarta | 9 | 2024 | 87.5% | 100% | 99.47% | 0% | 96.67% | 0% | 88.97% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78735 | RS Umum Daerah Pasar Rebo | 9 | 2024 | 90.64% | 100% | 100% | 0% | 72.15% | 0.41% | 100% | 100% | 81% | 84.91% | 100% | 100% | 0 |
| 78736 | RS Umum dr Abdul Radjak Cengkareng | 9 | 2024 | 96.49% | 100% | 100% | 100% | 98.16% | 3.77% | 53.26% | 100% | 97.56% | 100% | 100% | 80% | 0 |
| 78737 | RS Umum Port Medical Center | 9 | 2024 | 91.44% | 98% | 100% | 100% | 100% | 0% | 48.02% | 100% | 100% | 88.24% | 100% | 100% | 0 |
| 78738 | RS Jiwa Dr. Soeharto Heerdjan | 9 | 2024 | 96.07% | 100% | 100% | 0% | 82.89% | 0% | 88.7% | 100% | 99.27% | 95.31% | 100% | 100% | 0 |
| 78739 | RS Umum Anggrek Mas | 9 | 2024 | 94.5% | 96% | 95.05% | 0% | 69.7% | 1.43% | 50.91% | 100% | 99.41% | 73.33% | 94.22% | 100% | 0 |
| 78740 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 9 | 2024 | 90.06% | 100% | 100% | 0% | 94.19% | 2.76% | 89.48% | 100% | 99.77% | 100% | 100% | 100% | 0 |
| 78741 | RS Doa Ibunda | 9 | 2024 | 16% | 100% | 100% | 0% | 100% | 0% | 28.57% | 100% | 100% | 100% | 0% | 0% | 0 |
| 78742 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 9 | 2024 | 97.21% | 100% | 100% | 0% | 93.1% | 0% | 100% | 100% | 100% | 65.95% | 100% | 0% | 0 |
| 78743 | RS Umum Pusat H. Adam Malik | 9 | 2024 | 94.41% | 99% | 100% | 100% | 91.49% | 0% | 90.81% | 99.09% | 99.99% | 95.98% | 100% | 100% | 0 |
| 78744 | RS Umum Islam Ibnu Sina | 9 | 2024 | 80.78% | 77% | 100% | 100% | 78.38% | 7.87% | 79.71% | 100% | 90.2% | 0% | 100% | 100% | 0 |
| 78745 | RS Umum Surya Insani | 9 | 2024 | 84.6% | 99% | 96.1% | 100% | 58.21% | 14.29% | 64.47% | 100% | 89.64% | 88.31% | 92% | 100% | 0 |
| 78746 | RS Umum Daerah Sungai Rumbai | 9 | 2024 | 85.77% | 97% | 94.54% | 0% | 39.27% | 0% | 96.88% | 100% | 94.36% | 88.24% | 100% | 100% | 0 |
| 78747 | RS Khusus Bedah Ropanasuri | 9 | 2024 | 89.25% | 100% | 100% | % | 89.88% | 4.17% | 40.12% | 100% | 58.64% | 82.35% | 100% | 100% | 0 |
| 78748 | RS Jiwa Tampan | 9 | 2024 | 87.29% | 96% | 99.88% | 0% | 73.64% | 0% | 75.23% | 100% | 99.65% | 0% | 100% | 100% | 0 |
| 78749 | RS Ibu Anak Bunda Anisyah | 9 | 2024 | 93% | 100% | 100% | 66.67% | 100% | 80% | 100% | 100% | 100% | 90% | 100% | 100% | 0 |
| 78750 | RS Umum Prima Husada Cipta Medan | 9 | 2024 | 90% | 90% | 100% | 0% | 90% | 0% | 92.5% | 100% | 87.5% | 87.5% | 100% | 97.5% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.