Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78751 | RS Umum Patar Asih | 12 | 2023 | 01-09-2024 | 90% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 78752 | RS Tk. IV Lhokseumawe Aceh Utara | 12 | 2023 | 01-05-2024 | 87.67% | 100% | 100% | 100% | 90.94% | 4.35% | 95.04% | 100% | 81.93% | 91.03% | 100% | 84.62% | 91.11 |
| 78753 | RS Umum Permata Madina Panyabungan | 12 | 2023 | 01-06-2024 | 91.71% | 95% | 98.66% | 91.18% | 67.43% | 1.48% | 92.66% | 100% | 100% | 100% | 100% | 100% | 93.51 |
| 78754 | RS Umum Sylvani | 12 | 2023 | 01-10-2024 | 89% | 100% | 96.43% | 96.77% | 84.85% | 100% | 81.82% | 100% | 90.91% | 83.72% | 100% | 100% | 86 |
| 78755 | RS Umum Daerah Kota Subulussalam | 12 | 2023 | 01-08-2024 | 92.2% | 94% | 100% | 100% | 80.47% | 0% | 100% | 100% | 100% | 80.91% | 100% | 83.33% | 80 |
| 78756 | RS Umum Mitra Medika | 12 | 2023 | 01-09-2024 | 98.99% | 100% | 100% | 100% | 89.58% | 2.96% | 63.59% | 100% | 100% | 96.74% | 100% | 100% | 94.43 |
| 78757 | RS Umum Daerah Sidikalang | 12 | 2023 | 01-05-2024 | 91.89% | 95% | 94.12% | 52.63% | 51.88% | 1.06% | 100% | 66.67% | 87.15% | 100% | 100% | 100% | 84.13 |
| 78758 | RS Umum Daerah Tuan Rondahaim | 12 | 2023 | 01-10-2024 | 86.23% | 86% | 96.23% | % | 90.55% | % | 100% | 100% | 84.48% | 80% | 92.31% | 80% | 0 |
| 78759 | RS Khusus Mata Provinsi Sumatera Utara | 12 | 2023 | 01-01-1970 | 88% | 97% | 82.98% | % | 83.87% | % | 0% | 100% | 56.2% | 80% | 0% | 0% | 82.44 |
| 78760 | RS Umum Sundari | 12 | 2023 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 90% | 100% | 100% | 90% | 100% | 100% | 100 |
| 78761 | RS Umum Keliat | 12 | 2023 | 02-12-2024 | 100% | 100% | 100% | 100% | 99.18% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78762 | RS Umum Daerah Dr. Fauziah Bireun | 12 | 2023 | 01-10-2024 | 51.66% | 62% | 100% | 0% | 45.93% | 6.64% | 96.81% | 95.61% | 95.29% | 65.08% | 100% | 100% | 0 |
| 78763 | RS Umum Cut Meutia | 12 | 2023 | 01-10-2024 | 85% | 82% | 100% | 100% | 71.88% | 0% | 86.72% | 100% | 100% | 71.86% | 100% | 100% | 99.99 |
| 78764 | RS Khusus Bedah Accuplast | 12 | 2023 | 01-09-2024 | 95.16% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78765 | RS Khusus Ginjal Rasyida | 12 | 2023 | 01-11-2024 | 99% | 100% | 100% | % | 97% | 0% | 89% | 100% | 100% | 100% | 100% | 100% | 100 |
| 78766 | RS Umum Avicenna | 12 | 2023 | 01-08-2024 | 84.51% | 91% | 100% | 100% | 18% | 4% | 83% | 100% | 94.5% | 90.38% | 98.67% | 100% | 0 |
| 78767 | RS Umum Sri Ratu | 12 | 2023 | 01-08-2024 | 90% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 97.54% | 0% | 100% | 0% | 100 |
| 78768 | RS Umum Mitra Sehat | 12 | 2023 | 01-10-2024 | 90% | 89% | 100% | 100% | 100% | 0% | 75% | 100% | 100% | 60% | 100% | 100% | 95 |
| 78769 | RS Umum Vina Estetica | 12 | 2023 | 01-10-2024 | 80% | 85% | 80% | 100% | 90% | 1.27% | 86.67% | 66.67% | 99.09% | 100% | 80% | 0% | 0 |
| 78770 | RS Umum Ummi Langsa | 12 | 2023 | - | 88.5% | 89% | 86.48% | 100% | 89.84% | 0% | 89.19% | 100% | 90% | 80.51% | 83.33% | 83.33% | 85.06 |
| 78771 | RS Umum Bahagia Medan | 12 | 2023 | 01-10-2024 | 88% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 97.98 |
| 78772 | RS Umum PTP II Tg Selamat | 12 | 2023 | 01-09-2024 | 95% | 93% | 100% | 0% | 93.33% | 0% | 96.67% | 100% | 93.33% | 100% | 100% | 96.67% | 27 |
| 78773 | RS Pendidikan Universitas Syiah Kuala | 12 | 2023 | 01-10-2024 | 93.13% | 94% | 100% | 100% | 57.17% | 0% | 82.11% | 100% | 100% | 80% | 100% | 100% | 81.92 |
| 78774 | RS Umum Prima Husada Cipta Medan | 12 | 2023 | - | 90% | 98% | 98% | 0% | 93% | 0% | 92.5% | 100% | 88% | 87.5% | 100% | 97% | 92 |
| 78775 | RS Khusus Bedah Setia Budi | 12 | 2023 | 01-10-2024 | 98.5% | 100% | 100% | 100% | 98.5% | 1% | 98.67% | 100% | 100% | 99.2% | 100% | 100% | |
| 78776 | RS Umum Daerah dr. M. Thomsen Nias | 12 | 2023 | 01-10-2024 | 86.09% | 97% | 100% | 100% | 49.93% | 100% | 97.3% | 100% | 99.97% | 91.67% | 100% | 100% | 0 |
| 78777 | RS Umum Pertamina Pangkalan Brandan | 12 | 2023 | 01-04-2024 | 100% | 100% | 100% | 100% | 22.62% | 0% | 81.62% | 93.87% | 97.76% | 100% | 100% | 0% | 77.06 |
| 78778 | RS Umum Artha Medica | 12 | 2023 | 01-10-2024 | 83.3% | 83% | 100% | 88.14% | 81.64% | 5% | 83.18% | 100% | 100% | 93.65% | 100% | 100% | 97.6 |
| 78779 | RS Umum Daerah Drs. H. Amri Tambunan | 12 | 2023 | 01-08-2024 | 92.57% | 100% | 100% | 0% | 96.96% | 0.68% | 81.1% | 94.5% | 98.32% | 97.22% | 100% | 100% | 89 |
| 78780 | RS Umum Santa Elisabeth Medan | 12 | 2023 | 01-10-2024 | 89.16% | 97% | 99.98% | 100% | 34.32% | 30.88% | 80.73% | 100% | 96.56% | 100% | 100% | 100% | 0 |
| 78781 | RS Umum Wulan Windy | 12 | 2023 | 01-06-2024 | 91.33% | 100% | 100% | 0% | 89.6% | 10% | 88.4% | 100% | 100% | 96.05% | 100% | 100% | 84.49 |
| 78782 | RS Umum Daerah TGK Chik Ditiro Sigli | 12 | 2023 | 01-11-2024 | 86.31% | 86% | 92.24% | 96.43% | 38.9% | 0% | 99.57% | 91.89% | 86.25% | 88.89% | 92.92% | 89.47% | 0 |
| 78783 | RS Umum Bireuen Medical Center | 12 | 2023 | 01-08-2024 | 88.28% | 100% | 100% | 100% | 88% | 0.98% | 97.72% | 100% | 99.23% | 87.5% | 100% | 100% | 89.82 |
| 78784 | RS Umum Daerah Teungku Peukan | 12 | 2023 | 01-09-2024 | 75.25% | 92% | 96.67% | 75% | 61.62% | 1.61% | 96.2% | 97.83% | 100% | 100% | 100% | 88.89% | 82.6 |
| 78785 | RS Ibu dan Anak Cempaka Az Zahra Banda Aceh | 12 | 2023 | 01-08-2024 | 82% | 98% | 98.98% | 100% | 79.63% | 3.17% | 79.61% | 100% | 83.49% | 90.91% | 92.42% | 100% | 92 |
| 78786 | RS Ibu dan Anak Mina Husada | 12 | 2023 | 01-10-2024 | 90% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 93.94% | 100% | 100% | 95 |
| 78787 | RS Umum Delima Medan | 12 | 2023 | 01-10-2024 | 93.99% | 85% | 93.42% | 80% | 98.61% | 14.52% | 71.84% | 100% | 93.47% | 76% | 80.85% | 100% | 79.66 |
| 78788 | RS Umum Wira Husada | 12 | 2023 | 01-10-2024 | 95.88% | 99% | 100% | 100% | 82.84% | 1.22% | 84.33% | 100% | 94.35% | 93.1% | 100% | 100% | 77.79 |
| 78789 | RS Umum Bunda | 12 | 2023 | - | 100% | 100% | 100% | 100% | 98% | 2.86% | 100% | 100% | 100% | 84% | 100% | 100% | 100 |
| 78790 | RS Umum Delia | 12 | 2023 | 01-10-2024 | 97% | 85% | 100% | 0% | 95.86% | 0% | 95.29% | 100% | 100% | 85% | 100% | 100% | 0 |
| 78791 | RS Umum Daerah Padang Sidempuan | 12 | 2023 | 01-10-2024 | 75.47% | 75% | 78.95% | 0% | 81.43% | 0% | 81.18% | 93.33% | 100% | 81.97% | 28.95% | 100% | 84.711 |
| 78792 | RS Umum Wampu Norita | 12 | 2023 | 01-10-2024 | 95.67% | 100% | 100% | 100% | 81.08% | 0% | 55.56% | 100% | 95.79% | 100% | 100% | 0% | 0 |
| 78793 | RS Umum Ratu Mas | 12 | 2023 | 05-04-2024 | 90.24% | 88% | 91.98% | 86.67% | 90% | 86.05% | 99% | 97.5% | 93.81% | 88.1% | 95% | 93.5% | 189 |
| 78794 | RS Umum Daerah Pandan | 12 | 2023 | 01-10-2024 | 84.71% | 93% | 82.61% | 65% | 68.37% | 0% | 92.77% | 100% | 100% | 85.71% | 100% | 84.62% | 82.2 |
| 78795 | RS Bangkatan PTPN II | 12 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 5 |
| 78796 | RS Umum Imelda Pekerja Indonesia | 12 | 2023 | 01-08-2024 | 89.69% | 89% | 97.25% | 92% | 92.62% | 1.46% | 87.21% | 92.5% | 96.77% | 84.62% | 96% | 93.75% | 80 |
| 78797 | RS Umum Bunda Mulia | 12 | 2023 | 01-06-2024 | 89.17% | 100% | 100% | 75% | 85.37% | 3.41% | 85.33% | 100% | 89.33% | 86.67% | 100% | 0% | 81.5 |
| 78798 | RS Ibu dan Anak Murni Teguh Rosiva | 12 | 2023 | 01-08-2024 | 93.16% | 100% | 100% | 0% | 84.24% | 0% | 94.03% | 100% | 93.2% | 0% | 100% | 100% | 82.25 |
| 78799 | RS Umum Balimbingan PTP 4 | 12 | 2023 | 01-01-1970 | 91% | 95% | 91% | 100% | 96% | 0% | 85% | 100% | 84% | 92% | 100% | 100% | 98 |
| 78800 | RS Umum Materna | 12 | 2023 | 01-10-2024 | 42.5% | 100% | 100% | 0% | 100% | 0% | 83.96% | 100% | 0% | 100% | 100% | 0% | 87.5 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.