Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 78751 | RS Umum Mitra Sejati | 9 | 2024 | 86.77% | 80% | 100% | 80% | 95.98% | 4.55% | 76.15% | 84.21% | 99.94% | 76.6% | 92.05% | 75% | 0 |
| 78752 | RS Umum Cahaya | 9 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78753 | RS Umum Bandung | 9 | 2024 | 89.13% | 96% | 98.19% | 89.29% | 97.88% | 100% | 94.12% | 100% | 93.55% | 93.33% | 100% | 100% | 0 |
| 78754 | RS Ibu Anak Husada Bunda | 9 | 2024 | 85% | 98% | 94.74% | 100% | 93.33% | 0% | 91.58% | 100% | 90.03% | 94.74% | 95.83% | 100% | 0 |
| 78755 | RS Umum Mesra | 9 | 2024 | 80% | 94% | 66.67% | 20% | 71.43% | 100% | 60% | 100% | 100% | 61.54% | 0% | 80% | 0 |
| 78756 | RS Ibu Anak Norfa Husada | 9 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78757 | RS Umum Imelda Pekerja Indonesia | 9 | 2024 | 98.21% | 99% | 99.57% | 99.17% | 99.05% | 0% | 98.77% | 99% | 98.5% | 98.75% | 98.57% | 98% | 0 |
| 78758 | RS Umum Sri Ratu | 9 | 2024 | 99% | 100% | 100% | 100% | 100% | 0% | 97.87% | 100% | 97.97% | 0% | 100% | 0% | 0 |
| 78759 | RS Umum Daerah Lubuk Basung | 9 | 2024 | 84% | 89% | 100% | 0% | 87.56% | 2.58% | 94.26% | 100% | 83% | 33.33% | 98.59% | 87.5% | 0 |
| 78760 | RS Kelas D Pasaman | 9 | 2024 | 84.15% | 91% | 88.24% | 100% | 83.67% | 0% | 78.89% | 100% | 95.02% | 70.59% | 87.93% | 79.75% | 0 |
| 78761 | RS Umum Sarah | 9 | 2024 | 84.26% | 91% | 98.06% | 0% | 95.05% | 0% | 89.28% | 0% | 99.95% | 0% | 99.49% | 100% | 0 |
| 78762 | RS Ibu dan Anak Harapan Medika | 9 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.17% | 100% | 100% | 100% | 0 |
| 78763 | RS Umum Awal Bros Ujung Batu | 9 | 2024 | 83.5% | 99% | 100% | 88.37% | 81.74% | 7.99% | 93.26% | 100% | 96.14% | 71.88% | 96.43% | 100% | 0 |
| 78764 | RS Umum Azzahra | 9 | 2024 | 92% | 100% | 100% | 100% | 90.51% | 4.44% | 59.38% | 0% | 91.47% | 100% | 100% | 80% | 0 |
| 78765 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 9 | 2024 | 84.33% | 94% | 100% | 18.18% | 44.06% | 0% | 88.89% | 100% | 99.82% | 84.12% | 100% | 50% | 0 |
| 78766 | RS Umum Martha Friska | 9 | 2024 | 75% | 75% | 100% | 38.46% | 100% | 1.7% | 82.61% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78767 | RS Umum Daerah Lubuk Sikaping | 9 | 2024 | 81.37% | 95% | 92.31% | 0% | 21.88% | 0.66% | 82.91% | 84.07% | 82.64% | 76.47% | 98.15% | 100% | 0 |
| 78768 | RS Umum Daerah Rokan Hulu | 9 | 2024 | 57% | 80% | 100% | 100% | 80.49% | 4.8% | 99.34% | 100% | 80.96% | 100% | 100% | 100% | 0 |
| 78769 | RS Umum Semen Padang Hospital | 9 | 2024 | 90.02% | 100% | 100% | 100% | 41.23% | 16.25% | 29.23% | 100% | 81.57% | 0% | 100% | 100% | 0 |
| 78770 | RS Umum Daerah dr. Rasidin Padang | 9 | 2024 | 89.38% | 92% | 99.94% | 70% | 60.78% | 17.58% | 91.58% | 92.86% | 84.36% | 100% | 100% | 100% | 0 |
| 78771 | RS Umum Mitra Medika | 9 | 2024 | 100% | 100% | 100% | 0% | 84.43% | 0% | 59.91% | 100% | 100% | 97.79% | 100% | 100% | 0 |
| 78772 | RS Tk. III Reksodiwiryo Padang | 9 | 2024 | 100% | 100% | 100% | 0% | 95.5% | 0.42% | 96.56% | 96.83% | 97.99% | 98.62% | 100% | 100% | 0 |
| 78773 | RS Umum Islam Ibnu Sina | 9 | 2024 | 90.4% | 89% | 94.62% | 100% | 76.56% | 4% | 97.44% | 100% | 85.35% | 98.28% | 100% | 100% | 0 |
| 78774 | RS Umum Vina Estetica | 9 | 2024 | 88.45% | 100% | 70% | 0% | 87.5% | 0% | 83.33% | 100% | 98.69% | 100% | 100% | 0% | 0 |
| 78775 | RS Umum Hermina Padang | 9 | 2024 | 95.62% | 99% | 99.75% | 100% | 80.15% | 14.41% | 80.37% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78776 | RS Umum Ibnu Sina Kota Payakumbuh | 9 | 2024 | 87.19% | 96% | 100% | 100% | 63.96% | 0% | 66.51% | 100% | 88.25% | 86.96% | 100% | 100% | 0 |
| 78777 | RS Jiwa Bina Karsa Medan | 9 | 2024 | 97.5% | 96% | 100% | 0% | 85.69% | 0% | 100% | 100% | 98.43% | 100% | 100% | 87.5% | 0 |
| 78778 | RS Umum Daerah Dr. Muhammad Zein Painan | 9 | 2024 | 86.14% | 91% | 100% | 50% | 34.06% | 0% | 81.11% | 100% | 93.99% | 98.98% | 100% | 100% | 0 |
| 78779 | RS Umum Daerah Dr. Adnaan WD | 9 | 2024 | 88.68% | 96% | 97.96% | 100% | 83.18% | 24.14% | 94.92% | 100% | 89.9% | 100% | 98.53% | 100% | 0 |
| 78780 | RS Ibu dan Anak Stella Maris | 9 | 2024 | 91.37% | 92% | 100% | 100% | 100% | 0% | 99.33% | 100% | 99.9% | 93.95% | 100% | 100% | 0 |
| 78781 | RS Umum Daerah Arifin Achmad | 9 | 2024 | 96.25% | 99% | 99.97% | 50% | 81.08% | 0.14% | 80.75% | 100% | 94.85% | 100% | 100% | 100% | 0 |
| 78782 | RS Ibu dan Anak Sukma Bunda | 9 | 2024 | 94.5% | 95% | 100% | 100% | 58.21% | 0% | 93.25% | 100% | 93.41% | 91.11% | 94.74% | 100% | 0 |
| 78783 | RS Umum BKM | 9 | 2024 | 85.37% | 93% | 100% | 75% | 92.08% | 0% | 71.13% | 100% | 99.27% | 94.29% | 100% | 100% | 0 |
| 78784 | RS Umum Bina Kasih | 9 | 2024 | 100% | 100% | 100% | 100% | 84.05% | 100% | 89.44% | 100% | 100% | 0% | 91.94% | 100% | 0 |
| 78785 | RS Ibu dan Anak Annisa Payakumbuh | 9 | 2024 | 94.12% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 78786 | RS. Universitas Andalas | 9 | 2024 | 87.74% | 92% | 100% | 100% | 86.59% | 2.81% | 88.01% | 100% | 89.31% | 89.29% | 100% | 100% | 0 |
| 78787 | RS SUFINA AZIZ | 9 | 2024 | 92.24% | 97% | 100% | 87.5% | 91.14% | 3.51% | 78.34% | 100% | 97.64% | 83.33% | 100% | 84.21% | 0 |
| 78788 | RS Umum Sundari | 9 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 76% | 100% | 100% | 0 |
| 78789 | RS Santa Maria Pekanbaru | 9 | 2024 | 97.89% | 100% | 100% | 100% | 94.02% | 0% | 87.12% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78790 | RS Umum Royal Prima Marelan | 9 | 2024 | 99.35% | 99% | 100% | 100% | 100% | 0% | 99.59% | 100% | 100% | 99.74% | 99.74% | 0% | 0 |
| 78791 | RS Khusus Ibu dan Anak Permata Hati | 9 | 2024 | 99.5% | 100% | 100% | 100% | 98.4% | 96.97% | 100% | 100% | 99.57% | 100% | 100% | 100% | 0 |
| 78792 | RS Umum Mutia Sari | 9 | 2024 | 100% | 80% | 100% | 100% | 77.54% | 0% | 80% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 78793 | RS Ibu dan Anak Citra Aguswar Medical Center | 9 | 2024 | 99.68% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 87.72% | 95.83% | 100% | 100% | 0 |
| 78794 | RS Khusus Bedah Kartika Docta | 9 | 2024 | 98.35% | 99% | 100% | 0% | 98% | 1.23% | 0% | 0% | 92.19% | 0% | 100% | 0% | 0 |
| 78795 | RS Umum Eshmun | 9 | 2024 | 95% | 94% | 100% | 0% | 66.76% | 8.06% | 46.05% | 100% | 76.04% | 78.18% | 100% | 100% | 0 |
| 78796 | RS Umum Daerah Teluk Kuantan | 9 | 2024 | 92.5% | 98% | 95.98% | 0% | 78.03% | 3.3% | 70.84% | 100% | 95.07% | 82.61% | 87.87% | 100% | 0 |
| 78797 | RS Umum Daerah Muara Labuh | 9 | 2024 | 90% | 94% | 100% | 0% | 100% | 44.72% | 100% | 100% | 86.5% | 79.25% | 100% | 0% | 0 |
| 78798 | RS Umum Hermina Medan | 9 | 2024 | 89.5% | 100% | 100% | 31.25% | 100% | 4.89% | 85.53% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78799 | RS Bhayangkara Padang | 9 | 2024 | 100% | 100% | 93.51% | 100% | 100% | 0% | 100% | 100% | 9.91% | 100% | 100% | 100% | 0 |
| 78800 | RS Umum Naili DBS | 9 | 2024 | 75.95% | 100% | 100% | 0% | 91.67% | 0% | 30.34% | 100% | 99.19% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.