Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78851 | RS Umum Daerah Cicalengka | 12 | 2023 | 01-09-2024 | 85.2% | 100% | 99.25% | 96.55% | 67.15% | 2.14% | 69.55% | 98.86% | 99.69% | 73.33% | 100% | 100% | 88.56 |
| 78852 | RS Umum Puri Medika | 12 | 2023 | 01-05-2024 | 92.5% | 71% | 99.19% | 100% | 82.97% | 0% | 80.87% | 100% | 85.53% | 100% | 98.4% | 100% | 89.94 |
| 78853 | RS Ibu dan Anak Kenari Graha Medika | 12 | 2023 | 01-05-2024 | 98.67% | 98% | 94.03% | 100% | 53.47% | 0% | 46.62% | 100% | 98.55% | 72.41% | 74.29% | 100% | 0 |
| 78854 | RS Ibu dan Anak Sawojajar | 12 | 2023 | 01-05-2024 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 150 |
| 78855 | RS Umum Permata Jonggol | 12 | 2023 | 01-09-2024 | 95.51% | 100% | 85.33% | 50% | 50.88% | 5.79% | 81% | 100% | 99.89% | 81.13% | 96% | 81.82% | 90.77 |
| 78856 | RS Umum Daerah Oto Iskandar Di Nata | 12 | 2023 | 01-08-2024 | 95% | 100% | 100% | 17.07% | 72.5% | 3.05% | 98.75% | 100% | 99.88% | 80% | 100% | 80% | 83.03 |
| 78857 | RS Umum Karya Bhakti Pratiwi | 12 | 2023 | 01-10-2024 | 77.5% | 96% | 89.05% | 100% | 40% | 23.45% | 66.52% | 100% | 80.78% | 91.76% | 100% | 100% | 76.05 |
| 78858 | RS Ibu dan Anak Bunda Suryatni | 12 | 2023 | 01-09-2024 | 98.8% | 100% | 100% | 100% | 100% | 0% | 89.39% | 100% | 99.46% | 97.88% | 100% | 100% | 96 |
| 78859 | RS EMC Sentul | 12 | 2023 | 01-09-2024 | 96.16% | 100% | 100% | 100% | 71.85% | 25.84% | 63.59% | 100% | 86.79% | 83.12% | 100% | 95.18% | 86.84 |
| 78860 | RS Asysyifaa | 12 | 2023 | 01-10-2024 | 82.5% | 100% | 92.5% | 91.76% | 54.86% | 1.79% | 100% | 100% | 100% | 90.56% | 95% | 100% | 80 |
| 78861 | RS Umum Daerah Welas Asih | 12 | 2023 | 01-08-2024 | 99.02% | 100% | 100% | 89.47% | 73.07% | 1.05% | 89.12% | 100% | 94.8% | 97.1% | 100% | 100% | 9846 |
| 78862 | RS Umum Ummi | 12 | 2023 | 01-08-2024 | 82.73% | 93% | 100% | 48.28% | 34.57% | 37.83% | 65.72% | 100% | 98% | 96.97% | 100% | 100% | 85 |
| 78863 | RS Umum Puri Cinere | 12 | 2023 | 01-09-2024 | 100% | 100% | 100% | 0% | 95.16% | 1.18% | 95.83% | 98.04% | 98.52% | 100% | 100% | 100% | 90 |
| 78864 | RS Umum Daerah Leuwiliang | 12 | 2023 | 01-10-2024 | 78.41% | 82% | 98.61% | 92.54% | 88.69% | 17.03% | 94.58% | 99.2% | 96.2% | 71.88% | 97.33% | 100% | 0 |
| 78865 | RS Umum Annisa | 12 | 2023 | 01-10-2024 | 83.64% | 91% | 100% | 100% | 98.37% | 2.8% | 90.14% | 100% | 69.91% | 100% | 100% | 100% | 84 |
| 78866 | RS Umum Daerah Kesehatan Kerja | 12 | 2023 | 01-09-2024 | 76.79% | 100% | 100% | 0% | 49.5% | 0% | 97.86% | 100% | 93.51% | 70% | 93.53% | 100% | 82.54 |
| 78867 | RS Umum Bina Husada | 12 | 2023 | 01-10-2024 | 98.01% | 100% | 100% | % | 100% | 50.54% | 77.8% | 100% | 97.71% | 100% | 100% | 93.75% | 0 |
| 78868 | RS Umum Hermina Depok | 12 | 2023 | 01-05-2024 | 99.74% | 99% | 99.71% | 93.94% | 89.7% | 4.74% | 87.65% | 100% | 100% | 94.78% | 99.91% | 100% | 91.4 |
| 78869 | RS Ibu dan Anak Citra Insani | 12 | 2023 | 01-09-2024 | 84.92% | 91% | 66.67% | 100% | 39.84% | 83.33% | 89.06% | 100% | 98.69% | 100% | 100% | 100% | 11 |
| 78870 | RS Ibu dan Anak Tumbuh Kembang | 12 | 2023 | 01-10-2024 | 98.09% | 100% | 100% | 100% | 94.67% | 0% | 71.15% | 100% | 62.5% | 60.87% | 100% | 100% | 85 |
| 78871 | RS Umum Family Medical Center | 12 | 2023 | 01-08-2024 | 95% | 90% | 100% | 0% | 82.58% | 0% | 65.64% | 100% | 86.1% | 64.52% | 100% | 0% | 82.5 |
| 78872 | RS Sentosa | 12 | 2023 | 01-04-2024 | 100% | 100% | 100% | 100% | 77.38% | 4.61% | 73.87% | 100% | 99.98% | 99% | 100% | 100% | 88 |
| 78873 | RS Umum Mary Cileungsi Hijau | 12 | 2023 | 01-07-2024 | 98.05% | 100% | 99.99% | 0% | 66.02% | 4.85% | 86.55% | 100% | 99.08% | 91.71% | 100% | 95.77% | 0 |
| 78874 | RS Umum Meilia | 12 | 2023 | 01-10-2024 | 83.5% | 88% | 99.93% | 100% | 56.19% | 0.56% | 33.89% | 97.76% | 96.26% | 80% | 100% | 100% | 0 |
| 78875 | RS Umum Bunda Margonda | 12 | 2023 | 01-08-2024 | 83.15% | 96% | 99.94% | 100% | 72.8% | 0% | 55.86% | 100% | 99.22% | 54.17% | 100% | 100% | 0 |
| 78876 | RS Mata Bandung Eye Center | 12 | 2023 | - | 97% | 100% | 100% | % | 88.26% | 7.07% | 100% | 100% | 100% | 100% | 100% | 100% | 97.78 |
| 78877 | RS Umum MH. Thamrin | 12 | 2023 | 01-09-2024 | 92.16% | 100% | 100% | 100% | 90.27% | 3.76% | 80.39% | 100% | 99.72% | 80% | 100% | 100% | 93 |
| 78878 | RS Umum Islam Bogor | 12 | 2023 | 01-10-2024 | 87.05% | 100% | 99.71% | 0% | 35.94% | 14.5% | 51.68% | 100% | 96.58% | 59.38% | 100% | 100% | 89 |
| 78879 | RS Umum Citama | 12 | 2023 | 01-10-2024 | 85.06% | 99% | 99.96% | 100% | 85.84% | 2.2% | 95.66% | 100% | 96.78% | 82.19% | 99.89% | 100% | 489 |
| 78880 | RS Umum Sentra Medika Cibinong | 12 | 2023 | 01-10-2024 | 0% | 97% | 100% | 0% | 48.18% | 18.06% | 37.13% | 100% | 99.38% | 82.88% | 100% | 100% | 82.84 |
| 78881 | RS Ibu dan Anak Grha Bunda | 12 | 2023 | 01-10-2024 | 81.25% | 84% | 100% | 100% | 73% | 0% | 75.48% | 81.25% | 99.57% | 82.29% | 99.53% | 100% | 0 |
| 78882 | RS Unggul Karsa Medika | 12 | 2023 | 01-10-2024 | 89.66% | 93% | 75.58% | 97.47% | 89.36% | 5.49% | 69.67% | 100% | 100% | 98% | 100% | 100% | 85 |
| 78883 | RS Umum Dadi Keluarga Ciamis | 12 | 2023 | 01-09-2024 | 95.75% | 95% | 98.51% | 25% | 98.86% | 16.55% | 89.2% | 93.38% | 99.73% | 85.29% | 100% | 100% | 557 |
| 78884 | RS Umum Hermina Kemayoran | 12 | 2023 | 01-09-2024 | 92.67% | 100% | 100% | 87.5% | 92.5% | 0% | 90.55% | 100% | 97.91% | 76.92% | 100% | 100% | 81.14 |
| 78885 | RS Gigi Dan Mulut YARSI | 12 | 2023 | - | 91.1% | 93% | 99.01% | 100% | 13.75% | 0% | 53.33% | 100% | 84.67% | 82.11% | 100% | 100% | 560 |
| 78886 | RS Umum Yarsi | 12 | 2023 | 01-08-2024 | 98.2% | 93% | 100% | 100% | 86.99% | 0% | 99.65% | 100% | 98.5% | 100% | 100% | 100% | 92.89 |
| 78887 | RS Umum Al-Arif | 12 | 2023 | 01-08-2024 | 99% | 98% | 100% | % | 90% | % | 95% | 100% | 97% | 80% | 100% | 100% | 100 |
| 78888 | RS Siloam Agora | 12 | 2023 | 01-09-2024 | 87.5% | 98% | 100% | 0% | 87.23% | 0% | 85.42% | 100% | 100% | 100% | 98.96% | 84.21% | 96 |
| 78889 | RS Umum Sumber Waras | 12 | 2023 | 01-08-2024 | 83.48% | 97% | 96.31% | 0% | 66.1% | 0.31% | 87.32% | 83.99% | 99.66% | 90.57% | 100% | 100% | 0 |
| 78890 | RS Umum Pelni Petamburan | 12 | 2023 | 01-09-2024 | 99.46% | 100% | 100% | 84.62% | 80.62% | 1.28% | 95.3% | 100% | 99.88% | 80% | 91.59% | 100% | 91.3 |
| 78891 | RS Umum Permata Bunda | 12 | 2023 | 01-10-2024 | 92.57% | 100% | 95.53% | 67.57% | 90.48% | 0% | 88.79% | 98.27% | 88.89% | 84.62% | 90.17% | 75% | 0 |
| 78892 | RS Umum Siloam Hospitals Bogor | 12 | 2023 | 01-09-2024 | 98.64% | 99% | 100% | 0% | 0% | 4.62% | 71.58% | 100% | 0% | 100% | 100% | 94.74% | 0 |
| 78893 | RS Jiwa Dr. Soeharto Heerdjan | 12 | 2023 | 01-08-2024 | 96.64% | 100% | 100% | 0% | 82.66% | 20% | 87.5% | 100% | 99.32% | 91% | 100% | 100% | 95.77 |
| 78894 | RS Umum Grha Kedoya | 12 | 2023 | - | 92.33% | 97% | 100% | 100% | 99.23% | 21.57% | 90.79% | 100% | 99.9% | 98.36% | 100% | 96.15% | 0 |
| 78895 | RS Kanker Dharmais | 12 | 2023 | 01-09-2024 | 99.02% | 97% | 100% | % | 71.04% | 3.36% | 89.17% | 93.22% | 99.96% | 92.77% | 99.3% | 90.57% | 85.77 |
| 78896 | RS Umum Daerah Banjar | 12 | 2023 | 01-08-2024 | 91.72% | 92% | 98.37% | 100% | 30.07% | 0% | 99.11% | 99.08% | 87.94% | 100% | 100% | 100% | 80.059 |
| 78897 | RS Umum Daerah Cengkareng | 12 | 2023 | - | 89.79% | 100% | 100% | 0% | 85.75% | 4.14% | 84.47% | 99.85% | 96.61% | 90.91% | 100% | 100% | 85.7 |
| 78898 | RS Anak dan Bunda Harapan Kita | 12 | 2023 | 01-10-2024 | 66.6% | 91% | 100% | 92.31% | 43.75% | 1.3% | 99.14% | 97.92% | 94.51% | 100% | 100% | 100% | 91.94 |
| 78899 | RS Jantung dan Pembuluh Darah Harapan Kita | 12 | 2023 | 01-09-2024 | 90.11% | 100% | 100% | 0% | 82.3% | 0.34% | 95.56% | 100% | 98.97% | 81.89% | 100% | 96.15% | 85.73 |
| 78900 | RS Umum Daerah Kab. Ciamis | 12 | 2023 | 01-09-2024 | 91.5% | 95% | 96.67% | 100% | 70% | 0% | 98.84% | 98.67% | 96.19% | 85% | 98.51% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.